HP LaserJet M9040/M9050 MFP - User Guide
Table Of Contents
- Product Basics
- Control panel
- Software for Windows
- Supported operating systems for Windows
- Supported printer drivers for Windows
- HP Universal Print Driver (UPD)
- Select the correct printer driver for Windows
- Priority for print settings
- Change printer-driver settings for Windows
- Install the Windows software
- Supported utilities
- Software for other operating systems
- Use the product with Macintosh
- Software for Macintosh
- Supported operating systems for Macintosh
- Supported printer drivers for Macintosh
- Software installation types for Macintosh
- Software for Macintosh computers
- Priority for print settings for Macintosh
- Change printer-driver settings for Macintosh
- Remove software from Macintosh operating systems
- Supported utilities for Macintosh
- Use features in the Macintosh printer driver
- Software for Macintosh
- Connectivity
- Paper and print media
- Print tasks
- Media type and tray loading
- Use features in the Windows printer driver
- Staple documents
- Cancel a print job
- Print on envelopes
- Job storage features for print
- Copy
- Scan and send to e-mail
- Fax
- Manage and maintain
- Information pages
- Embedded Web server
- HP Easy Printer Care
- Use HP Web Jetadmin software
- HP Printer Utility for Macintosh
- Open the HP Printer Utility
- Print a cleaning page
- Print a configuration page
- View supplies status
- Order supplies online and use other support features
- Upload a file to the printer
- Update the firmware
- Activate the two-sided printing (duplexing) mode
- Lock or unlock printer storage devices
- Save or print stored jobs
- Configure trays
- Change network settings
- Open the embedded Web server
- Set up e-mail alerts
- Security features
- Set the real-time clock
- Clean the MFP
- Calibrate the scanner
- Configure alerts
- Manage supplies
- Printer maintenance kit
- Manage memory
- Economy settings
- Problem solve
- Solve problems
- Determining Solve MFP problems
- Control-panel message types
- Control-panel messages
- Clear jams
- Media-handling problems
- Printer feeds multiple sheets
- Printer feeds incorrect page size
- Printer pulls from incorrect tray
- Media does not feed automatically
- Media does not feed from tray 2, 3, or 4
- Transparencies will not feed
- Envelopes jam or will not feed in the MFP
- Output is curled or wrinkled
- Printer will not duplex or duplexes incorrectly
- Solve print-quality problems
- Print-quality problems associated with media
- Print-quality problems associated with the environment
- Print-quality problems associated with jams
- Light print (partial page)
- Light print (entire page)
- Specks
- Dropouts
- Lines
- Gray background
- Toner smear
- Loose toner
- Repeating defects
- Repeating image
- Misformed characters
- Page skew
- Curl or wave
- Wrinkles or creases
- Vertical white lines
- Tire tracks
- White spots on black
- Scattered lines
- Blurred print
- Random image repetition
- Solve fax problems
- Solve copy problems
- Solve e-mail problems
- Solve network connectivity problems
- Solve common Macintosh problems
- Supplies and accessories
- Service and support
- Specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Material Safety Data Sheet (MSDS)
- For more information
- Country/region specific statements
- Index
HP Customer Care
Online Services
For 24-hour access to updated HP device-specific software, product information, and support
information through an Internet connection, go to the Web site:
www.hp.com/support/ljm9040mfp or
www.hp.com/support/ljm9050mfp.
Go to
www.hp.com/support/net_printing for information about the HP Jetdirect external print server.
HP Instant Support Professional Edition (ISPE) is a suite of Web-based troubleshooting tools for desktop
computing and printing products. Go to
instantsupport.hp.com.
Telephone support
HP provides free telephone support during the warranty period. For the telephone number for your
country/region, see the flyer that shipped with the device, or visit
www.hp.com/support. Before calling
HP, have the following information ready: the product name and serial number, the date of purchase,
and a description of the problem.
Software utilities, drivers, and electronic information
www.hp.com/go/ljm9040mfp_software or www.hp.com/go/ljm9050mfp_software
The Web page for the drivers is in English, but you can download the drivers themselves in several
languages.
HP direct ordering for accessories or supplies
●
United States:
www.hp.com/sbso/product/supplies
●
Canada:
www.hp.ca/supplies
●
Europe:
www.hp.com/supplies
●
Asia-Pacific:
www.hp.com/paper
To order genuine HP parts or accessories, go to the HP Parts Store at
www.hp.com/buy/parts (U.S. and
Canada only), or call 1-800-538-8787 (U.S.) or 1-800-387-3154 (Canada).
HP service information
To locate HP-Authorized Dealers, call 1-800-243-9816 (U.S.) or 1-800-387-3867 (Canada).
Outside the United States and Canada, call the customer support number for your country/region. See
the flyer that shipped in the box with the device.
HP service agreements
Call 1-800-HPINVENT (1-800-474-6836 (U.S.)) or 1-800-268-1221 (Canada). Or, go to the HP
SupportPack and Carepaq
TM
Services Web site at www.hpexpress-services.com/10467a.
For extended service, call 1-800-446-0522.
246 Appendix B Service and support ENWW