HP LaserJet M9040/M9050 MFP - User Guide
Table Of Contents
- Product Basics
- Control panel
- Software for Windows
- Supported operating systems for Windows
- Supported printer drivers for Windows
- HP Universal Print Driver (UPD)
- Select the correct printer driver for Windows
- Priority for print settings
- Change printer-driver settings for Windows
- Install the Windows software
- Supported utilities
- Software for other operating systems
- Use the product with Macintosh
- Software for Macintosh
- Supported operating systems for Macintosh
- Supported printer drivers for Macintosh
- Software installation types for Macintosh
- Software for Macintosh computers
- Priority for print settings for Macintosh
- Change printer-driver settings for Macintosh
- Remove software from Macintosh operating systems
- Supported utilities for Macintosh
- Use features in the Macintosh printer driver
- Software for Macintosh
- Connectivity
- Paper and print media
- Print tasks
- Media type and tray loading
- Use features in the Windows printer driver
- Staple documents
- Cancel a print job
- Print on envelopes
- Job storage features for print
- Copy
- Scan and send to e-mail
- Fax
- Manage and maintain
- Information pages
- Embedded Web server
- HP Easy Printer Care
- Use HP Web Jetadmin software
- HP Printer Utility for Macintosh
- Open the HP Printer Utility
- Print a cleaning page
- Print a configuration page
- View supplies status
- Order supplies online and use other support features
- Upload a file to the printer
- Update the firmware
- Activate the two-sided printing (duplexing) mode
- Lock or unlock printer storage devices
- Save or print stored jobs
- Configure trays
- Change network settings
- Open the embedded Web server
- Set up e-mail alerts
- Security features
- Set the real-time clock
- Clean the MFP
- Calibrate the scanner
- Configure alerts
- Manage supplies
- Printer maintenance kit
- Manage memory
- Economy settings
- Problem solve
- Solve problems
- Determining Solve MFP problems
- Control-panel message types
- Control-panel messages
- Clear jams
- Media-handling problems
- Printer feeds multiple sheets
- Printer feeds incorrect page size
- Printer pulls from incorrect tray
- Media does not feed automatically
- Media does not feed from tray 2, 3, or 4
- Transparencies will not feed
- Envelopes jam or will not feed in the MFP
- Output is curled or wrinkled
- Printer will not duplex or duplexes incorrectly
- Solve print-quality problems
- Print-quality problems associated with media
- Print-quality problems associated with the environment
- Print-quality problems associated with jams
- Light print (partial page)
- Light print (entire page)
- Specks
- Dropouts
- Lines
- Gray background
- Toner smear
- Loose toner
- Repeating defects
- Repeating image
- Misformed characters
- Page skew
- Curl or wave
- Wrinkles or creases
- Vertical white lines
- Tire tracks
- White spots on black
- Scattered lines
- Blurred print
- Random image repetition
- Solve fax problems
- Solve copy problems
- Solve e-mail problems
- Solve network connectivity problems
- Solve common Macintosh problems
- Supplies and accessories
- Service and support
- Specifications
- Regulatory information
- FCC regulations
- Environmental product stewardship program
- Protecting the environment
- Ozone production
- Power consumption
- Toner consumption
- Paper use
- Plastics
- HP LaserJet print supplies
- Return and recycling instructions
- Paper
- Material restrictions
- Disposal of waste equipment by users in private households in the European Union
- Material Safety Data Sheet (MSDS)
- For more information
- Country/region specific statements
- Index
4. Push the 8-bin mailbox back into place, and then reattach the upper bin.
Figure 12-68 Clear jams in the 8-bin mailbox (3 of 3)
NOTE: Check that the paper used is not thicker than the 8-bin mailbox supports. See
Supported paper
and print media sizes
on page
81.
Solve repeated jams
Situation
Solution
General repeated jam problems
1. Verify that the media is correctly loaded in the trays and that
all width guides are correctly set (see
Print tasks
on page
97).
2. Verify that the paper tray is set for the size of media installed
and that the tray is not overloaded.
3. Try turning over the stack of media in the tray. If you are
using prepunched or letterhead paper, try printing from tray 1.
4. Do not use previously printed media or torn, worn, or
irregular media. For recommended media for your MFP, see
Supported paper and print media sizes
on page
81.
5. Check the media specifications. (See
Supported paper and
print media sizes
on page
81.) If media is outside of the
recommended specifications, problems can occur.
6. MFP might be dirty. Clean the MFP as described in
Clean
the MFP
on page
170.
7. Check that all damaged or jammed media is removed from
MFP.
Repeated jams in the ADF 1. The ADF might be dirty. Clean the ADF as described in
Clean the ADF delivery system
on page
172.
NOTE: If jams continue, contact your HP-authorized service provider. (See the HP support flyer or go
to
www.hp.com/
support/ljm9040mfp or
www.hp.com/
support/ljm9050mfp.)
212 Chapter 12 Problem solve ENWW