HP LaserJet M9040/M9050 MFP - User Guide

Manage supplies
Use genuine HP print cartridges for the best printing results.
HP print cartridges
When you use a genuine new HP print cartridge, you can obtain the following supplies information:
●
Percentage of supplies remaining
●
Estimated number of pages remaining
●
Number of pages printed
NOTE: See Supplies and accessories on page 239 for cartridge ordering information.
Non-HP print cartridges
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured. Service or repair required as a result of using a non-HP print cartridge will not be
covered under the MFP warranty.
If the non-HP print cartridge was sold to you as a genuine HP product, see
HP fraud hotline
on page 179.
Print cartridge authentication
The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP automatically authenticate the print
cartridges when the cartridges are inserted into the MFP. During authentication, the MFP will let you
know if a cartridge is a genuine HP print cartridge.
If the MFP control panel message states that this is not a genuine HP print cartridge and you believe
you purchased an HP print cartridge, call the HP fraud hotline.
To override a non-HP print cartridge error message, touch OK.
HP fraud hotline
Contact the HP fraud hotline if you install an HP print cartridge and a message on the control panel
states that the cartridge is non-HP. HP will help determine if the product is genuine and take steps to
resolve the problem.
The following issues are signs that your print cartridge might not be a genuine HP print cartridge:
●
A high number of problems occur with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from HP
packaging).
Go to
www.hp.com/sbso/product/supplies/whybuy_fraud.html for more information.
Print cartridge storage
Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the print cartridge, do not expose it to light for more than a few
minutes.
ENWW Manage supplies 179