HP LaserJet M9040/M9050 MFP - Software Technical Reference (external)

The following table lists possible reasons for the failure of a remote firmware update and the corrective
action required for each situation.
Table 5-6 Troubleshooting a firmware update failure
Reason for firmware update failure Corrective action
The .RFU file is corrupted. The device recognizes that the file is corrupted and rejects the update. Download
the file again and send the new file to the device. Download the file from
www.hp.com/go/ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware.
The wrong device is contained in
the .RFU file.
The device recognizes the device mismatch and rejects the update. Download the
correct file and send it to the device. Download the file from
www.hp.com/go/
ljm9040mfp_firmware or www.hp.com/go/ljm9050mfp_firmware.
The upgrade was interrupted. See Table 6-2 Firmware update messages on page 258.
A flash hardware failure occurred. Although it is extremely unlikely, the device might have a hardware failure. Call
technical support to address the problem (see the flyer that came with the device
for a local telephone support list).
ENWW Macintosh remote firmware update 215
Macintosh software and
utilities