HP LaserJet M2727 MFP - Software Technical Reference

HP Driver Diagnostic Printer Check Tool
Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to
determine whether the correct and most current printer driver for the product is in use.
To gain access to the HP Driver Diagnostic Printer Check Tool:
1. Open a Web browser.
2. Go to the following Web site:
www.hp.com/go/drivercheck
When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the
computer appear in a list. The tool gathers information about the products, printer drivers, and system
setup in order to diagnose the software configurations and check the printer drivers.
When the HP Driver Diagnostic Printer Check Tool is open, select the product that you want to check.
The tool verifies whether the latest printer driver is being used, provides feedback if an incorrect printer
driver is being used, and indicates whether an updated printer-driver version is available. Click the latest
printer-driver version to download and install it.
The data that the HP Driver Diagnostic Printer Check Tool gathers is stored anonymously so that HP can
analyze and continue to improve diagnostic tools. No private data is gathered from the computer.
32 Chapter 2 Software description ENWW