HP LaserJet M2727 MFP - Software Technical Reference

Troubleshooting Tools and Help
The following tools are available in the Troubleshooting Tools and Help pane of the Support tab:
●
HP Proactive Support. Click to enable the HP Easy Printer Care software to poll the product
periodically to supply diagnostic information to HP.
Figure 2-99 HP Proactive Support dialog box – HP Easy Printer Care
●
Instant Support. Click to open a Web page about the product to find specialized information and
support.
●
Browse online information. Click to open a Web page to find information about the product.
●
Contact a support specialist. Click to open a Web page where you can supply information about
the product and receive customized support. You can send an instant message, an e-mail, or
submit a problem and view the case status online. The page also provides telephone numbers for
HP customer care centers.
ENWW HP Easy Printer Care (network only) 137
Software description