HP LaserJet M2727 MFP Series Software Technical Reference
HP LaserJet M2727 MFP Series Software Technical Reference
Copyright and License Trademark Credits © 2007 Copyright Hewlett-Packard Development Company, L.P. Adobe®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. ENERGY STAR and the ENERGY STAR mark are registered U.S. marks. Edition 1, 11/2007 The information contained herein is subject to change without notice.
Table of contents 1 Purpose and scope Introduction ........................................................................................................................................... 1 Product comparison ............................................................................................................................. 2 Product features ................................................................................................................................... 3 Product walkaround .
Printing-system software components for Windows .......................................................... 30 HP Driver Diagnostic Printer Check Tool ........................................................................................... 32 Supported utilities for Windows .......................................................................................................... 33 HP ToolboxFX ................................................................................................................
Password .......................................................................................................... 78 Print Settings ..................................................................................................... 78 Printing ............................................................................................. 79 PCL5c ............................................................................................... 80 PostScript ...................................................
Installation ........................................................................................................................ 123 Access ............................................................................................................................. 124 Find Other Printers .......................................................................................................... 124 My HP Printers screen – Overview tab .....................................................................
Set up the host computer running Windows XP or Windows Vista ................................................................................................ 185 Set up the client computers running Windows 2000 ...................... 185 Set up the client computers running Windows XP or Windows Vista ................................................................................................ 186 General Windows installation for network connections ...................................................
Advanced Printing Features ........................................................... 245 Print Optimizations (HP PCL 6 printer driver only) ......................... 245 PostScript Options (HP postscript level 3 emulation printer driver only) ................................................................................................ 245 Printer Features .............................................................................. 246 Layout Options ...................................................
Available PostScript Memory .......................................................... 280 Output Protocol ............................................................................... 280 Send Ctrl-D Before Each Job ......................................................... 280 Send Ctrl-D After Each Job ........................................................... 280 Convert Gray Text to PostScript Gray ............................................ 280 Convert Gray Graphics to PostScript Gray .............
System ............................................................................................ 297 Print ................................................................................................ 297 Fax .................................................................................................. 298 Networking ...................................................................................... 298 Install and uninstall Macintosh printing-system software components ........................
Check for product conflicts ............................................................. 334 Guidelines for troubleshooting and resolving product conflicts ...... 334 Installed product ............................................................................. 335 File to E-mail utility ........................................................................................................... 336 Manual scrubber .............................................................................................
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List of tables Table 1-1 Software component comparison .................................................................................................... 10 Table 1-2 Software component availability ...................................................................................................... 10 Table 1-3 Software component localization by language, AR-HE ................................................................... 12 Table 1-4 Software component localization by language, HR-PT ...........
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List of figures Figure 1-1 Figure 1-2 Figure 2-1 Figure 2-2 Figure 2-3 Figure 2-4 Figure 2-5 Figure 2-6 Figure 2-7 Figure 2-8 Figure 2-9 Figure 2-10 Figure 2-11 Figure 2-12 Figure 2-13 Figure 2-14 Figure 2-15 Figure 2-16 Figure 2-17 Figure 2-18 Figure 2-19 Figure 2-20 Figure 2-21 Figure 2-22 Figure 2-23 Figure 2-24 Figure 2-25 Figure 2-26 Figure 2-27 Figure 2-28 Figure 2-29 Figure 2-30 Figure 2-31 Figure 2-32 Figure 2-33 Figure 2-34 Figure 2-35 Figure 2-36 Figure 2-37 ENWW HP LaserJet M2727 MFP Series CD
Figure 2-38 Figure 2-39 Figure 2-40 Figure 2-41 Figure 2-42 Figure 2-43 Figure 2-44 Figure 2-45 Figure 2-46 Figure 2-47 Figure 2-48 Figure 2-49 Figure 2-50 Figure 2-51 Figure 2-52 Figure 2-53 Figure 2-54 Figure 2-55 Figure 2-56 Figure 2-57 Figure 2-58 Figure 2-59 Figure 2-60 Figure 2-61 Figure 2-62 Figure 2-63 Figure 2-64 Figure 2-65 Figure 2-66 Figure 2-67 Figure 2-68 Figure 2-69 Figure 2-70 Figure 2-71 Figure 2-72 Figure 2-73 Figure 2-74 Figure 2-75 Figure 2-76 Figure 2-77 Figure 2-78 Figure 2-79 Figure 2
Figure 2-88 Step 2 of 3: Select Printers screen ............................................................................................. 126 Figure 2-89 Step 3 of 3: Customize Settings screen ...................................................................................... 127 Figure 2-90 Alert Settings screen ................................................................................................................... 128 Figure 2-91 My HP Printers screen ....................................
Figure 3-7 Recommended Install – Easy Install – Initial screen .................................................................... 195 Figure 3-8 Recommended Install – Easy Install – Connection Type screen .................................................. 196 Figure 3-9 Recommended Install – Easy Install – USB – Connect Your Device Now screen ....................... 197 Figure 3-10 Recommended Install – Easy Install – USB – Device has been detected screen ......................
Figure 4-2 Figure 4-3 Figure 4-4 Figure 4-5 Figure 4-6 Figure 4-7 Figure 4-8 Figure 4-9 Figure 4-10 Figure 4-11 Figure 4-12 Figure 4-13 Figure 4-14 Figure 4-15 Figure 4-16 Figure 4-17 Figure 4-18 Figure 4-19 Figure 4-20 Figure 4-21 Figure 4-22 Figure 4-23 Figure 4-24 Figure 5-1 Figure 5-2 Figure 5-3 Figure 5-4 Figure 5-5 Figure 5-6 Figure 5-7 Figure 5-8 Figure 5-9 Figure 5-10 Figure 5-11 Figure 5-12 Figure 5-13 Figure 5-14 Figure 5-15 Figure 5-16 Figure 5-17 Figure 5-18 Figure 5-19 Figure 5-20 Figure 5-21 F
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Purpose and scope 1 Purpose and scope Introduction ● Product comparison ● Product features ● Product walkaround ● Printing-system software ● Documentation availability and localization This software technical reference (STR) provides information about and troubleshooting tips for the printing-system software for the product.
Product comparison The product is available in the following configurations. 2 HP LaserJet M2727nf MFP HP LaserJet M2727nfs MFP ● Prints letter-size pages at speeds up to 27 pages per minute (ppm) and A4-size pages at speeds up to 26 ppm. HP LaserJet M2727nf MFP, plus: ● PCL 6 and HP postscript level 3 emulation printer drivers, and PCL 5 Universal Print Driver (UPD). ● Tray 1 holds up to 50 sheets of print media or up to 10 envelopes. ● Tray 2 holds up to 250 sheets of print media.
Performance ● Prints up to 27 ppm (letter) or 26 ppm (A4). Print quality ● 1,200 dots per inch (dpi) with image Resolution Enhancement technology (REt) text and graphics. ● Adjustable settings to optimize print quality. ● The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics. Fax ● Full-functionality fax capabilities with a V.34 fax; includes a phone book, fax/tel, and delayed-fax features.
Product walkaround Front view 1 Tray 2 2 Tray 1 3 Print-cartridge door latch 4 Top (face-down) output bin 5 Control panel 6 Automatic document feeder (ADF) input tray 7 Automatic document feeder (ADF) output bin 8 Convenience stapler (HP LaserJet M2727nfs MFP only) 9 Power switch 10 Optional Tray 3 (standard on the HP LaserJet M2727nfs MFP) Back view 12 13 11 4 14 11 Power connector 12 Rear output door (face-up output bin for the straight-through output path) 13 DIMM door 14
Purpose and scope Interface ports The product has a 10/100 Base-T (RJ-45) network port, a Hi-Speed USB 2.0 port, and fax ports. 1 2 1 Hi-Speed USB 2.0 port 2 Network port 3 Fax ports 3 Serial number and model number location The serial number and product model number label is on the rear output bin door at the back of the product.
Printing-system software ● In-box printing-system software CDs ● Supported operating systems ● Supported printer drivers ● Software included with the product ● Printing-system software component information ● Availability ● Print from other operating systems In-box printing-system software CDs The printing-system software CDs contain a variety of files for installing the printing-system software on the computer.
PCL 5 UPD (Web only) PCL 6 Purpose and scope Operating system HP postscript level 3 emulation Linux2 1 Printer driver must be installed by using the Microsoft Add Printer wizard. 2 For Linux, download the HP postscript level 3 emulation printer driver from www.hp.com/go/linuxprinting. The printer drivers include online Help that has instructions for common printing tasks and also describes the buttons, checkboxes, and drop-down lists that are in the printer driver.
Express installation (USB or network) for Windows ● HP MFP drivers ◦ PCL 6 printer driver ◦ Scan driver (WIA) NOTE: Express installation supports faxing by using the control panel. NOTE: The HP postscript level 3 emulation printer driver must be installed by using the Microsoft Add Printer wizard.
Purpose and scope Macintosh software ● HP Setup Assistant ● HP Uninstaller ● HP LaserJet software ◦ HP Scan ◦ HP Director ◦ Fax program ◦ Scan to e-mail program ◦ HP Photosmart Printing-system software component information ● New software features ● Software component comparison ● Software component availability ● Software component localization New software features The printing-system software includes new features since the release of the HP LaserJet 3050/3052/3055/3390/3392 All-i
Software component comparison The following table lists the differences between the HP LaserJet M2727 MFP Series software and the HP LaserJet 3050/3052/3055/3390/3392 All-in-One software. Table 1-1 Software component comparison Windows software components HP LaserJet 3050/3052/3055/3390/3392 All-in-One products HP LaserJet M2727 MFP Series HP installer X X1 Uninstaller X X NOTE: The scrubber utility runs as part of the uninstall process.
Component Windows 2000 and Windows Server 2003 Windows XP and Windows Vista HP traditional Postscript Printer Description (PPD) Macintosh OS X v10.3, v10.
Software component localization The following tables provide localization information about the printing-system software components for the product. NOTE: A language key follows each table. Table 1-3 Software component localization by language, AR-HE Component 1 Windows operating system HP ToolboxFX XP, Vista HP PCL 6, HP postscript level 3 emulation, and HP PCL 5 UPD All supported operating systems Common Windows Installer All supported operating systems Online manuals (.
Component 1 Windows operating system HR HP ToolboxFX XP, Vista X HP PCL 6, HP postscript level 3 emulation, and HP PCL 5 UPD All supported operating systems X Common Windows Installer All supported operating systems Online manuals (.
Table 1-5 Software component localization by language, RO-ZHTW (continued) Component 1 Windows operating system Common Windows Installer All supported operating systems Online manuals (.
ENWW Basque ● Bemba ● Bikol ● Bislama ● Brazilian ● Breton ● British English ● Bulgarian - English ● Byelorussian ● Byelorussian - English ● Catalan ● Cebuano ● Chamorro ● Corsican ● Esperanto ● Faroese ● Fijian ● Frisian ● Friulian ● Galician ● Ganda ● Greek - English ● Greenlandic ● Haitian (Creole) ● Hani ● Hebrew ● Hiligaynon ● Icelandic ● Ido ● Ilocano ● Interlingua Purpose and scope ● Printing-system software 15
16 ● Irish (Gaelic) ● Japanese ● Javanese ● Kapampangan ● Kicongo ● Kinyarwanda ● Kurdish ● Latin ● Luba ● Luxemburgh ● Macedonian ● Macedonian-English ● Madurese ● Malagasy ● Malay ● Maltese ● Manx (Gaelic) ● Maori ● Mayan ● Minangkabau ● Nahuatl ● Numeric ● Nyanja ● Nynorsk ● Occitan ● Papiamento ● Pidgin English ● Quechua ● Rhaeto-Roman ● Rundi ● Russian - English Chapter 1 Purpose and scope ENWW
Samoan ● Sardinian ● Scottish (Gaelic) ● Serbian ● Serbian - English ● Serbian (Latin) ● Shona ● Somali ● Sotho ● Sudanese ● Swahili ● Tagalog ● Tahitian ● Tatar ● Tok Pisin ● Tonga ● Tswana ● Turkmen ● Ukrainian ● Ukrainian-English ● Waray ● Welsh ● Wolof ● Xhosa ● Zapotec ● Zulu Purpose and scope ● Availability To order the printing-system software CD if the in-box CD is damaged or missing, contact HP Support at the following Web site: www.hp.
www.hp.com/country/us/en/wwcontact.html The following table contains the part numbers and language groups on the printing-system software installation CDs for the product.
Part number CB532–60124 CB532–60125 5851–3179 Description Languages included on the CD CD 5 – Windows printing-system software CD Macintosh printing-system software CD Readiris software CD NOTE: The Readiris CD is not set up at fulfillment. The CD will be available from the Global Support Organization (GSO) or HP Parts because of contractual and licensing agreements.
Table 1-6 CD part numbers for the printing-system software (continued) Part number Description Languages included on the CD ● Portuguese-Brazilian ● Russian ● Spanish ● Swedish ● Simplified Chinese ● Traditional Chinese ● Turkish NOTE: Readiris can perform text recognition (also known as optical character recognition, or OCR) in 124 languages.
● Documentation on the software CD ● Availability Documentation on the software CD On the main screen of the printing-system software CD browser, click More Information to open the More Information screen. Figure 1-2 Installation software CD – More Information screen The following table lists the documents that are available for each operating system.
Access to the documents depends on the type of document and its location: ● Some documents can be opened from the CD browser. ● Some documents can be opened by navigating to the folder on the CD where they reside. ● Some documents are available on the Web through links in the CD browser or CD folders. Documents are available in the following file formats: ● Portable Document Format (.PDF). When you click a link to a .PDF document, Adobe® Acrobat® Reader opens the file on the computer screen.
Purpose and scope View this guide from the software CD by clicking View User Guide on the main screen of the CD browser, or by following these steps: 1. On the main screen of the CD browser, click More Information. 2. Click View User Guide. Gain access to the file by following these steps: 1. Insert the software CD into the CD-ROM drive. 2. Navigate to the \MANUALS folder. 3. Open the following file: LJM2727MFP_USE_XXWW.CHM NOTE: The "XX" in the file name corresponds to the language.
Table 1-8 User documentation availability and localization (continued) Document name HP LaserJet M2727 MFP Series Getting Started Guide 24 Chapter 1 Purpose and scope Languages Part number Croation CB532-90909 Czech CB532-90910 Danish CB532-90911 Dutch CB532-90912 Estonian CB532-90913 Finnish CB532-90914 Greek CB532-90915 Hungarian CB532-90916 Indonesian CB532-90917 Kazakh CB532-90918 Korean CB532-90919 Latvian CB532-90920 Lithuanian CB532-90921 Norwegian CB532-90922 Polish
Document name ENWW Languages Part number ● Catalan CB532-90939 ● Dutch ● English ● French ● German ● Italian ● Portuguese (Brazilian) ● Spanish ● Arabic ● Danish ● English ● Finnish ● French ● Norwegian ● Swedish ● Bulgarian ● Czech ● English ● Hungarian ● Polish ● Romanian ● Russian ● Slovak ● English ● Estonian ● Kazakh ● Latvian ● Lithuanian ● Turkish ● Ukrainian ● Croatian ● English ● Greek Purpose and scope Table 1-8 User documenta
Table 1-8 User documentation availability and localization (continued) Document name 26 Chapter 1 Purpose and scope Languages ● Hebrew ● Serbian ● Slovenian ● English ● Indonesian ● Korean ● Simplified Chinese ● Thai ● Traditional Chinese ● Vietnamese Part number Document location CB532-90944 ENWW
Software description ● Windows printing-system software ● HP Driver Diagnostic Printer Check Tool ● Supported utilities for Windows ● HP ToolboxFX ● HP embedded Web server (EWS) ● Use HP Web Jetadmin software ● HP Easy Printer Care (network only) ● HP Customer Participation Program ● Scan software ● Fax Setup Utility ● HP Send Fax software ● Available product configurations ● Supported third-party software Software description 2 NOTE: For information about the printing-system so
Windows printing-system software ● Supported operating systems for Windows ● Windows system requirements ● Supported printer drivers for Windows ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Printing-system software components for Windows Supported operating systems for Windows The product supports the following Windows operating systems: Full software installation Print and scan driver ● Windows XP (32-bit and 6
Custom installation ◦ A Pentium 4 processor ◦ 256 MB of RAM ◦ 500 MB of available hard-disk space ◦ 1024 x 768 24-bit color display ● A 2x or faster CD-ROM drive (required for installation) ● A direct connection to a computer and full product functionality requires a USB port. NOTE: If the USB port has another device attached, such as an external storage device, the device must be disconnected or an additional USB port must be added.
● Printer Properties dialog box (printer driver): Click Properties in the Print dialog box to open the printer driver. Settings changed in the Printer Properties dialog box do not override settings anywhere else in the printing software. ● Default printer driver settings: The default printer driver settings determine the settings used in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.
Table 2-1 Software components for Windows (continued) Components Description HP ToolboxFX (Windows XP and Vista only) Provides an interface to manage the product. Use HP ToolboxFX to perform the following tasks: Monitor the status of the product. ● Change the print, phone book, and limited fax settings for the product. ● Find troubleshooting information and instructions for performing basic tasks. ● Receive Status Alerts when certain events occur or conditions exist on the product.
HP Driver Diagnostic Printer Check Tool Use the HP Driver Diagnostic Printer Check Tool, a Web-based diagnostic software program, to determine whether the correct and most current printer driver for the product is in use. To gain access to the HP Driver Diagnostic Printer Check Tool: 1. Open a Web browser. 2. Go to the following Web site: www.hp.com/go/drivercheck When the HP Driver Diagnostic Printer Check Tool runs, the products that are currently installed on the computer appear in a list.
Supported utilities for Windows HP ToolboxFX ● Check the product status ● Check the supplies status ● Configure system settings ● Set up alerts for error conditions on the product ● Configure fax settings ● Configure print settings ● Configure network settings ● View faxes that have been received by the computer ● View product documentation ● Gain access to problem-solving and maintenance tools.
NOTE: All HP Web Jetadmin functions are not supported on the product.
HP ToolboxFX ● Overview of HP ToolboxFX ● Key features ● HP ToolboxFX folders ● Other screens NOTE: HP ToolboxFX is available for Windows XP and Windows Vista operating systems only. There are differences between this version of HP ToolboxFX and previous versions. Use the HP ToolboxFX software program to communicate with and manage the product.
Starting HP ToolboxFX Open HP ToolboxFX in one of these ways: ● Double-click the HP ToolboxFX icon in the Windows system tray or on your desktop. Figure 2-1 HP ToolboxFX – Windows system tray icon ● Click Start, select Programs or All Programs, select HP, select HP LaserJet M2727, and then click HP ToolboxFX. Structure HP ToolboxFX contains two main sections: the Devices section and the main content section. The Devices section lists all products that HP ToolboxFX is monitoring.
Follow these steps to enable the Receive faxes to this computer feature: 1. Open HP ToolboxFX. 2. Navigate to the Fax Tasks page under the Fax folder. 3. On the Fax Tasks screen, select the Receive faxes to this computer option, and then click Apply. NOTE: The Receive faxes to this computer option can only be set for one computer at a time. If a computer has enabled the Receive faxes to this computer option, then that option is not available for any other computers.
View the fax by clicking View fax. Receive alert messages for product events By using HP ToolboxFX, you can be alerted when certain events occur at the product. You can receive pop-up dialogs (Status Alerts) or automatically generated e-mail messages (E-mail Alerts) for these events. In addition, alerts are shown as a taskbar icon or as a desktop message.
condition can be corrected at any time. Alerts are sent only to the specific computer that is used to print to the product. This feature is provided through HP ToolboxFX and is enabled by default. Software description Figure 2-3 HP Alert – CLOSE DOOR pop-up message System-tray icon alert The system-tray icon feature shows information about all of the current alert conditions for the product. An icon appears in the Windows system tray when an alert condition occurs.
E-mail alert E-mail alert messages notify up to two users when a specific alert condition occurs in the product. The alert condition can be a specific error alert or a print-cartridge warning. This feature can be used to alert administrators or service providers that the product requires attention. For example, when the toner low alert occurs, the person in charge of ordering print cartridges can be notified by e-mail. This feature is provided through HP ToolboxFX and is disabled by default.
Device Status View product status information. This screen indicates product conditions such as a jam or an empty tray. After you correct a problem with the product, click the refresh button status.
Supplies Status View detailed supplies information such as the estimated percentage of life remaining in the print cartridge and the number of pages that have been printed with the current print cartridge. This screen also has links to order supplies and to find recycling information.
Device Configuration View a detailed description of the current product configuration, including the amount of memory installed and whether optional trays are installed.
Figure 2-8 Device Configuration screen – 2 of 6 Figure 2-9 Device Configuration screen – 3 of 6 44 Chapter 2 Software description ENWW
Software description Figure 2-10 Device Configuration screen – 4 of 6 Figure 2-11 Device Configuration screen – 5 of 6 ENWW HP ToolboxFX 45
Figure 2-12 Device Configuration screen – 6 of 6 46 Chapter 2 Software description ENWW
Network Summary View a detailed description of the current network configuration, including the IP address and network status.
Figure 2-14 Network Summary screen – 2 of 3 Figure 2-15 Network Summary screen – 3 of 3 48 Chapter 2 Software description ENWW
Print Info Pages Print the configuration page and various other information pages that are available for the product, such as the Supplies page and the Demo page. Software description Figure 2-16 Print Info Pages screen The contents of these reports are generated by the product firmware, not by HP ToolboxFX.
Event Log View a history of product errors. The most recent error is at the top of the list. Figure 2-17 Event Log screen The Event Log is a four-column table where the product events are logged for reference. The log contains codes that correspond to the error messages that appear on the product control-panel display. The number in the Page Count column specifies the total number of pages that the product had printed when the error occurred. The event log also contains a brief description of the error.
NOTE: Click Apply for the changes take effect. Software description Figure 2-18 Set up Status Alerts screen By selecting the options under Show an alert, you can receive alerts like those listed in the following table.
By selecting the options under Show the alert, you can receive alerts in one or all of three forms: ● As a pop-up message ● As a system tray icon ● As a desktop alert NOTE: Click Apply for the changes to take effect. Set up E-mail Alerts Use HP ToolboxFX to configure up to two e-mail addresses to receive alerts when certain events occur. You can specify different events, such as a low cartridge or a paper jam, for each e-mail address.
Software description Figure 2-20 Set up E-mail Alerts screen – 2 of 2 E-mail messages can be sent to you when certain events occur at the product. You can select the specific events about which you want to be notified. To use this feature, you must use a valid e-mail address, select the events for which you want notification, configure the SNMP e-mail server that will be used to send the e-mail message, and then click Apply to save the settings.
Fax Tasks Use HP ToolboxFX to set faxing options. Figure 2-21 Fax Tasks screen The Fax Receive Mode section lists the following options for receiving faxes: ● Print the received faxes. This is the default selection. If you select this option, you also have the option to receive a notification (pop-up) message when a fax is printed. ● Receive faxes to this computer. If you select this option, you also have the option to receive a notification (pop-up) message when a fax is received.
The maximum number of characters that a telephone number can have is 50. This includes special characters that are used to insert pauses in the dial sequence. Software description Figure 2-22 Fax Phone Book screen Use the Fax Phone Book screen to add and remove individuals or groups on your speed-dial list, import phone books from a variety of sources, and update and maintain the contact list.
NOTE: If you specify a row that is occupied, then the new entry will overwrite the existing entry. ● To import contacts from a phone book that exists in Lotus Notes, Outlook, or Outlook Express, click Import/Export Phone Book. Select the Import option, and then click Next. Select the appropriate software program, navigate to the appropriate file, and then click Finish. To export contacts from a phone book, click Import/Export Phone Book. Select the Export option, and then click Next.
The fax receive log can be used to block future faxes. Check the Block Fax box next to a received fax listed on the log.
Figure 2-24 Fax Receive log screen Click the refresh button to view new fax data from the product. The following information for each fax is displayed in the logs: ● Date and time ● Job number ● Fax number ● Pages ● Result Click any column heading in the fax send log to re-sort the information in that column in ascending or descending order. When a computer that is connected to the product receives a fax, the fax contains a View link.
Block Faxes The Block Faxes screen provides a list of all numbers that are blocked. Add, modify, or delete blocked fax numbers on this screen.
Fax Data Properties Use the Fax Data Properties settings to manage the space used to store faxes on the computer. You can save more faxes if you specify a larger total data size. Figure 2-26 Fax Data Properties screen These settings apply to faxes that have been received to the computer. These settings apply only if you have chosen to receive faxes to the computer.
User Guide Software description Figure 2-27 User Guide screen Use the User Guide screen to gain access to the HP LaserJet M2727 MFP Series User Guide.
Troubleshooting Figure 2-28 Troubleshooting screen Click Troubleshooting on the Troubleshooting screen to gain access to the Problem solve chapter of the HP LaserJet M2727 MFP Series User Guide.
Software description Figure 2-29 Problem solve – HP LaserJet M2727 MFP Series User Guide ENWW HP ToolboxFX 63
Animated Demonstrations Figure 2-30 Animated Demonstrations screen Click the links on the Animated Demonstrations screen to view animated demonstrations about removing paper jams in the product.
Device Information The Device Information screen stores data about the product for future reference. The information that you type in these fields appears on the Configuration page. You can type any character in each of these fields. Software description Figure 2-31 Device Information screen NOTE: Click Apply for the changes to take effect. Paper Handling Use the HP ToolboxFX paper-handling options to configure the default settings.
Three options are available for handling print jobs when the product is out of media: ● Select Wait for paper to be loaded. ● Select Cancel from the Paper out action drop-down list to cancel the print job. ● Select Override from the Paper out time drop-down list to send the print job to another paper tray. The Paper out time field specifies how long the product waits before acting on the selections. You can specify from 0 to 3600 seconds.
Table 2-4 Paper Handling options and settings (continued) Default paper type Manual feed Print on both sides (duplex) ENWW Settings ● Envelope Monarch ● Envelope C5 ● Envelope DL ● Envelope B5 ● Custom ● B5 (JIS) ● Postcard (JIS) ● Double Postcard (JIS) ● A5 ● 8.
Table 2-4 Paper Handling options and settings (continued) Option Settings Bind ● Long side ● Short side ● Any (default) ● Letter ● Legal ● A4 ● Executive ● Envelope#10 ● Envelope Monarch ● Envelope C5 ● Envelope DL ● Envelope B5 ● Custom ● B5 (JIS) ● Postcard (JIS) ● Double Postcard (JIS) ● A5 ● A6 ● 8.
Table 2-4 Paper Handling options and settings (continued) Tray 2 size Tray 2 type Settings ● Prepunched ● Recycled ● Rough ● Transparency ● Any (default) ● Letter ● Legal ● A4 ● Executive ● B5 (JIS) ● A5 ● 8.
The four options provided for controlling print quality are resolution, Resolution Enhancement technology (REt), print density, and Economode. ● Resolution. Select 600 resolution for average print jobs and FastRes 1200 for higher-quality print jobs. Select ProRes 1200 for the highest-quality print job, but a longer printing time. ● REt. You can turn on REt, which HP provides for improved print quality ● Print Density. For increased print density, select a higher number.
Option Settings Resolution ● 600 ● FastRes 1200 ● ProRes 1200 ● On (default) ● Off ● 1 ● 2 ● 3 (default) ● 4 ● 5 ● On ● Off (default) RET Print Density Economode Software description Table 2-5 Print Quality options and settings NOTE: Click Apply for the changes to take effect.
Paper Types Use the HP ToolboxFX paper types options to configure print modes that correspond to the various media types. Select Restore Modes to reset all modes to the factory settings. Figure 2-34 Paper Types screen A print mode is a special setting that controls the print speed and the fuser temperature of the product. The product speed and fuser temperature are adjusted to match the print mode that you select, which can result in better print quality when printing on certain media types.
The following table shows the media types that the product supports and the default fuser mode for each type.
System Setup Use the HP ToolboxFX system settings options to configure global settings for copy, fax, scan, and print, such as jam recovery and auto-continue. Figure 2-35 System Setup screen The following Jam recovery settings are available: ● Auto (default) ● On ● Off The following Auto continue settings are available: ● On ● Off (default) Set the Connection time-out (I/O) to any value from 5 to 7200 seconds. Set the Cartridge low threshold to any value from 1 to 20%.
Service Use the Service screen to start the cleaning mode procedure on the product. Software description Figure 2-36 Service screen During the printing process, paper, toner, and dust particles accumulate inside the product. Over time, this buildup can cause print-quality problems such as toner specks or smearing. Click Start to run the cleaning mode procedure on the product.
Device Polling Use the Device Polling screen to control product polling. Figure 2-37 Device Polling screen You can turn off Device Polling to reduce network traffic, but doing so also disables some HP ToolboxFX features: pop-up alerts, fax log updates, the ability to receive faxes to this computer, and scanning using the Scan To button.
Save/Restore Settings Use the Save/Restore Settings screen to save all of the settings to a file on the computer. You can also load the saved product settings from this screen. Software description Figure 2-38 Save / Restore Settings screen When you click Save, the Save as dialog box might be hidden. Look behind your browser window or on the task bar. You cannot restore settings that were saved from a previous HP product.
Password Use the Password screen to set a password for the product. Figure 2-39 Password screen Network administrators can set a product password to protect product settings. After a password is set, only users who know the password have access to product settings. If a password has been set, users are prompted for the password. Only users who type the correct password within three attempts can access and change product settings.
Printing Use the HP ToolboxFX printing settings options to configure the settings for all print functions. These are the same options that are available on the product control panel. Software description Figure 2-40 Printing screen The following table shows the options and settings available on the Printing screen. Table 2-7 Printing options and settings Option Settings Copies Type a value from 1 to 999.
PCL5c Use the PCL 5 options to configure the settings when you are using the PCL5 print personality. These are the same options that are available on the PCL5 menu on the control panel. Figure 2-41 PCL5e screen NOTE: Click Apply for the changes to take effect.
PostScript Use the PostScript option when you are using the HP postscript level 3 emulation print personality. When the Print PostScript error option is turned on, the PostScript error page automatically prints when HP postscript level 3 emulation errors occur. Software description Figure 2-42 PostScript screen NOTE: Click Apply for the changes to take effect.
● SNMP CAUTION: Changing network settings can cause communication problems between HP ToolboxFX and the product.
Network Summary The Network Summary screen provides an overview of the network settings for the product.
IPv4 Configuration The IPv4 Configuration screen shows the host name and domain of the product. By default, the product uses automatic IP configuration and DNS Server. Use this screen to configure the TCP/IP address and DNS Server manually. Figure 2-44 IPv4 Configuration screen The following IP Address Configuration options are available: ● Automatic IP. This option is selected by default.
NOTE: If IPv4 is not running, the IPv6 Configuration screen will display a Domain name with a DHCP configuration.
Network Identification Use the Network Identification screen to modify network settings and to restore default network settings.
Advanced Use the Advanced screen to set advanced networking features for the product. Software description Figure 2-47 Advanced screen The following table shows the options and settings that are available for the Advanced screen. Table 2-8 Advanced network settings options and settings Option Settings Enabled Features ● SLP (enabled by default) CAUTION: Changing network settings can cause communication problems between HP ToolboxFX and the product.
CAUTION: If you set a community name to anything other than “public”, scanning will not function on the product. Figure 2-48 SNMP screen The following options are available on the SNMP screen: ● 88 Enable SNMP v1 read-write access. Select this option to enable SNMP V1 agents on the product. Custom community names can be configured to control management access to the product.
Confirm Get Community name: Retype the SNMP Get Community Name (password) to allow SNMP information to be read from the product. ◦ Disable SNMP v1 default Get Community name of “public”. Select this option to disable the default Get community name "public". If you select this option, you will need to type values in the Get Community name and Confirm Get Community name fields. ● Enable SNMP v1 read-only access (uses “public” for the Get Community value).
copyright notice. This dialog box also shows the HP ToolboxFX version number for each product that is installed. Figure 2-49 About HP ToolboxFX dialog box HP Instant Support Click HP Instant Support to access self-help based on information sent from the product to the HP Web site. The help includes recommendations for troubleshooting, firmware upgrades, and reference documentation that is customized to respond to the most recent events that have occurred on your product.
Product Registration The Product Registration link connects you to the HP Registration Web page. Software description Figure 2-50 HP Registration Web page Shop for Supplies The Shop for Supplies link connects you to a Web page that helps you order supplies online from a reseller of your choice. The supplies you need for the product are pre-selected. You can change quantities or select additional items.
HP embedded Web server (EWS) ● Status ● System ● Print ● Fax ● Networking The embedded Web server (EWS) is a Web-based interface that provides access to the product status and configurations, including network configurations and Smart Printing Supplies (SPS) functionality. Gain access to the EWS through the network connection to the product. Type the IP address in a Web browser to open the EWS homepage.
● Device Configuration ● Network Summary ● Print Information Pages ● Event Log Device Status Software description Figure 2-51 Device Status screen The Device Status screen shows status messages from the product. NOTE: The product include a Supplies Summary section on the Device Status screen which provides information about the estimated toner level, the approximate pages remaining based on the estimated toner level, and the HP part number for easy reference when ordering new consumables.
Supplies Status Figure 2-52 Supplies Status screen The Supplies Status screen provides detailed information about the black print cartridge. This information is not available if a non-HP cartridge is installed in the product.
Device Configuration Software description Figure 2-53 Device Configuration screen – 1 of 7 ENWW HP embedded Web server (EWS) 95
Figure 2-54 Device Configuration screen – 2 of 7 96 Chapter 2 Software description ENWW
Software description Figure 2-55 Device Configuration screen – 3 of 7 ENWW HP embedded Web server (EWS) 97
Figure 2-56 Device Configuration screen – 4 of 7 98 Chapter 2 Software description ENWW
Software description Figure 2-57 Device Configuration screen – 5 of 7 ENWW HP embedded Web server (EWS) 99
Figure 2-58 Device Configuration screen – 6 of 7 100 Chapter 2 Software description ENWW
Software description Figure 2-59 Device Configuration screen – 7 of 7 The Device Configuration screen shows the values for all of the settings that are available for the product, and shows other configuration information such as installed DIMMs, personalities, and page counts. The contents of this screen should be consistent with the product configuration page.
Network Summary Figure 2-60 Network Summary screen – 1 of 3 102 Chapter 2 Software description ENWW
Software description Figure 2-61 Network Summary screen – 2 of 3 ENWW HP embedded Web server (EWS) 103
Figure 2-62 Network Summary screen – 3 of 3 The Network Configuration screen shows the values for all of the network settings that are available for the product. The contents of this screen should be consistent with the product configuration page.
Print Information Pages Software description Figure 2-63 Print Information Pages screen Use the Print Information Pages screen to print the PCL, PCL6, and PS Font Lists that the product generates, or to print a supplies status page. Click Print next to the name of the information page that you want to print. Event Log Figure 2-64 Event Log screen Use the Event Log screen to monitor events on the product. Up to ten events can appear on this screen.
System ● Device Information ● Paper Handling ● Print Quality ● Paper Types ● System Setup ● Service ● Password Device Information Figure 2-65 Device Information screen Use the Device Information screen to add or change information about the product.
Paper Handling Software description Figure 2-66 Paper Handling screen Use the Paper Handling screen to change the paper-handling defaults for the product.
Print Quality Figure 2-67 Print Quality screen Use the Print Quality screen to change the print quality defaults for the product.
Paper Types Software description Figure 2-68 Paper Types screen Use the Paper Types screen to configure print modes that correspond to the various media types that the product accepts.
System Setup Figure 2-69 System Setup screen Use the System Setup screen to change the system defaults for the product.
Service Software description Figure 2-70 Service screen Use the Service screen to start the cleaning mode procedure on the product.
Network administrators can set a product password to protect product settings. After a password is set, only users who know the password have access to product settings. If a password has been set, users are prompted for the password. Only users who type the correct password within three attempts can access and change product settings. NOTE: Setting a password here sets the same product password for HP ToolboxFX, HP EWS, and the product control panel.
PCL5c Software description Figure 2-73 PCL5c screen Use the PCL5c screen to change the PCL 5c defaults for the product. PostScript Figure 2-74 PostScript screen Use the PostScript screen to change the PostScript defaults for the product.
Fax Receive Figure 2-75 Fax Receive screen The Fax Receive screen lists options for receiving faxes. ● Print Received Faxes. If you select this option, you can also receive a notification (pop-up) message when a fax is printed. ● Forward Received Faxes. If you select this option, you also must type the forwarding fax number in the Forward Fax Number box.
Fax Phone Book Software description Figure 2-76 Fax Phone Book screen Use the Fax Phone Book screen to add and remove individuals or groups on the speed-dial list, import phone books from a variety of sources, and update and maintain the contact list.
● SNMP Network Summary Figure 2-77 Network Summary screen The Network Summary screen provides an overview of the network settings for the product.
IPv4 Configuration Software description Figure 2-78 IPv4 Configuration screen The IPv4 Configuration screen shows the product host name and domain. By default, the product uses automatic IPv4 configuration and DNS Server. Use this page to configure the TCP/IP address and DNS Server manually.
IPv6 Configuration Figure 2-79 IPv6 Configuration screen The IPv6 Configuration screen provides an overview of the IPv6 settings for the product. NOTE: If IPv4 is not running, the IPv6 Configuration screen will display a Domain name that is Set by: DHCP.
Network Identification Software description Figure 2-80 Network Identification screen Use the Network Identification screen to modify network settings and to restore default network settings.
Advanced Figure 2-81 Advanced screen Use the Advanced screen to set advanced networking features for the product.
SNMP Software description Figure 2-82 SNMP screen Use the SNMP screen to set SNMP networking features for the product. CAUTION: If you set a community name other than “public”, scanning will not function on the product.
Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, and troubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platform management of a wide range of devices, including HP and non-HP devices. Management is proactive, allowing network administrators the ability to resolve issues before users are affected. Download this free, enhanced-management software at www.hp.com/go/webjetadmin_software.
HP Easy Printer Care (network only) HP Easy Printer Care is a standalone software program that manages from one to 15 products. It enables you to view the status of all HP products, set up event and status alerts, generate usage reports, and reorder supplies. NOTE: At this time, HP Easy Printer Care software is only available on the Web. Gain access to the HP Easy Printer Care Software Web site in one of the following ways: www.hp.
Access To gain access to HP Easy Printer Care, follow these steps: 1. Click Start. 2. Select All Programs. 3. Select Hewlett-Packard. 4. Select HP Easy Printer Care. 5. Click Start HP Easy Printer Care. The Easy Printer Care screen appears. Find Other Printers Click Find Other Printers on the left pane of the My HP Printers screen to open the Step 1 of 3: Start Search screen.
When you click Next on the Find Other Printers – Step 1 of 3: Start Search screen, the Searching for printers, please wait... screen appears. Figure 2-86 Searching for printers, please wait... screen When a product has been found, one of two screens appears: the Step 2 of 3: Verify Printer Found screen or the Step 2 of 3: Select Printers screen.
Figure 2-87 Step 2 of 3: Verify Printer Found screen If the results do not list the product, click Previous to search again. If the product that you want is listed, click Next. See Figure 2-89 Step 3 of 3: Customize Settings screen on page 127. Figure 2-88 Step 2 of 3: Select Printers screen Select the product in the Available Printers: pane and click the green double-arrows button. The product name moves to the Printers to Add: pane.
Click Next to add the product. The Step 3 of 3: Customize Settings screen appears. Software description Figure 2-89 Step 3 of 3: Customize Settings screen Click Alert Settings to open the Alert Settings screen.
Figure 2-90 Alert Settings screen Turn alert notification on and off by selecting an option in the Settings for: field. Under Printer Alerts, select the kind of alert notifications that you want to receive: ● Printer cannot print ● Printer has a problem, but can continue If you want to be notified of problems only when printing to the product, select Only if I am printing to this printer (user mode).
Software description Figure 2-91 My HP Printers screen ENWW HP Easy Printer Care (network only) 129
My HP Printers screen – Overview tab Click the product icon to open the Overview tab. Figure 2-92 Overview tab The Overview tab shows the following information under Device Status: ● Product name ● Product TCP/IP address ● A graph showing usage for each print cartridge ● A list of any problems that require attention Click the help button to open the HP Easy Printer Care Help screen.
Software description Figure 2-93 HP Easy Printer Care Help screen The Overview Help screen provides an overview of the Device Status and Cartridges sections of the Overview tab.
Figure 2-94 Supplies Ordering screen Select the appropriate check boxes under Order for each supply that you want. In the Quantity field, type the quantity that you want to order. Click Print Shopping List for a hard-copy list of the supplies that you are ordering. Click Shop Online for Supplies if you have access to the Web and would like to place an online order. The Transfer printer information to HP Sure Supply? screen appears.
Software description Figure 2-95 Transfer printer information to HP Sure Supply? screen If you click Yes, please send my printer information, only information and status about the product will be sent; no personal information will be shared. If you click No, let me provide my printer information, no information is sent. The Welcome to HP SureSupply screen opens.
Figure 2-96 Welcome to HP SureSupply screen On the Supplies Ordering page, click Cancel to return to the My HP Printers screen. If the status of the product changes after you open the HP Easy Printer Care screen (for instance, if you have sent a print job to the product), click the refresh button where it appears to refresh the information.
HP Easy Printer Care – Support tab On the My HP Printers screen, click the Support tab to open the Support screen. Software description Figure 2-97 Support tab Click the help button ENWW to open the Support Help screen.
Figure 2-98 Support Help screen The Support Help screen provides an overview of the Device Status, Maintenance Tools, and Troubleshooting Tools sections of the Support tab. On the Support tab, click Supplies Ordering to open the Supplies Ordering screen. The Transfer printer information to HP InstantSupport? screen opens. See Figure 2-95 Transfer printer information to HP Sure Supply? screen on page 133 and the following instructions to proceed with your order.
Troubleshooting Tools and Help The following tools are available in the Troubleshooting Tools and Help pane of the Support tab: ● HP Proactive Support. Click to enable the HP Easy Printer Care software to poll the product periodically to supply diagnostic information to HP. Software description Figure 2-99 HP Proactive Support dialog box – HP Easy Printer Care ENWW ● Instant Support. Click to open a Web page about the product to find specialized information and support. ● Browse online information.
HP Customer Participation Program After the product is installed, you have the option of participating in HP's voluntary program for communication between your system and HP. This feature, available through software that is included on the printing-system software installation CD, helps HP monitor toner usage. At the time of the invitation (about two weeks after installation), full disclosure of the information to be communicated is provided.
Scan software ● Scan methods ● HP LaserJet Scan software ● Scan drivers Scan methods ● From the product control panel. On the product control panel, press the Scan To button. Use the arrow buttons to select an option, and then press the Start Scan or the OK button. NOTE: Scanning from the product control panel is possible only after the option has been configured in the HP LaserJet Scan software.
● Perform text recognition on the scanned item through Readiris, if Readiris text-recognition software is installed on the computer. ● Open the scanned item with any third-party software program that supports the drag-and-drop function. To use the HP LaserJet Scan software, click Start, select Programs or All Programs, select HP, select the name ofthe product, and then click Scan. The HP LaserJet Scan software saves the scan as any of the following image file types: ● .BMP ● .GIF ● .JPG ● .
The HP LaserJet Scan software contains a simple user interface with a What would you like to do? drop-down menu, a Setup... button, and a Scan button.
Figure 2-103 Scan Setup Options dialog box NOTE: The Change the destinations that show up on the all-in-one control panel when I press the button. option appears only if HP ToolboxFX is running. Many of the dialog boxes in the HP LaserJet Scan software contain the following four common buttons: ● Click Back to return to the previous dialog box. ● Click Next to go to the next dialog box. ● Click Cancel to cancel the creation or deletion of a scan destination.
Software description Figure 2-104 HP LaserJet Scan dialog box flowchart – 1 of 2 ENWW Scan software 143
Figure 2-105 HP LaserJet Scan dialog box flowchart – 2 of 2 Every time the HP LaserJet Scan software is used, an HPPSCAN5.LOG file is generated in the current user's temporary directory. The HPPSCAN5.LOG file appends after every scan, and develops a log of operations that helps troubleshoot scanning problems. To gain access to the log file, follow these steps: 1. Click Start and then click Run.... 2. Type %TEMP% in the Open: field and then click OK. 3. Double-click the hppscan5.
E-mail The HP LaserJet Scan software for Windows supports only 32-bit, messaging application programming interface (MAPI)-compliant e-mail programs, and does not support Internet-based e-mail programs such as Hotmail, Yahoo, or MSN. The following table lists examples of supported e-mail programs. Program Name Windows OS Microsoft Outlook Yes: Outlook 97, Outlook 98, Outlook 2003, Outlook XP Microsoft Outlook Express Yes Lotus Notes Yes: V3.
Table 2-10 Available scan settings (continued) Option Scan settings ● Executive ● A6 ● A5 ● A4 ● Envelope #10 ● Envelope DL ● Envelope C5 ● Envelope B5 ● Envelope Monarch ● B5 (ISO) ● B5 (JIS) ● Double Postcard (JIS) ● Postcard ● Postcard Std #10 ● 8.5 x 13 ● 16K ● Business Card ● Photo: 3.5 x 5 in (9 x 13 cm) ● Photo: 5 x 3.
TWAIN driver The product software includes a TWAIN-driver user interface that provides great flexibility and a wide range of image-quality options. TWAIN is an industry-standard scanning protocol, and you can initiate scans from the product by using any TWAIN-compliant program. Peripheral management language (PML) is the supported scan language. NOTE: The TWAIN driver does not support duplex scanning. TWAIN-compliant programs can scan documents directly from the product.
TWAIN-driver user interface Figure 2-106 TWAIN-driver user interface The TWAIN user interface contains the following options: ● New Scan. Use this control to rescan the image. Flatbed scanner previews always appear at 75 dpi and in color. ● Accept. Use this control to rescan the image if the original is on the flatbed scanner and to then send the image back to the program with the specified settings. ● Resize. Use this control to change the selection area for the final scan. ● Lighten/Darken.
● Zoom. Use this control to zoom in on the selected area of the scan. This automatically starts a rescan if one is needed to obtain a clear image. ● Reset Tools. Use this option to reset all the controls to their default values. To set additional scan settings, on the Scan menu, click Scan Preferences. Software description Figure 2-107 Scan Preferences – Web Page Dialog The Scan Preferences dialog box contains two tabs: Automatic and Quality vs. Speed.
Use any of the following methods to open the Windows Image Acquisition (WIA) scanning feature for Windows XP: ● Start WIA scanning through a WIA-compliant software program. Figure 2-108 WIA scanning – WIA compliant software program ● Right-click on the scanner icon in the My Computer folder, and then click Scan. ● Right-click on the scanner icon in the My Computer folder, and then click Scanner Wizard.
● Right-click on the scanner icon in the Scanners and Cameras folder in the Control Panel, and then click Scanner Wizard.
WIA has its own user interface. It is relatively simple and does not contain the wide range of imagequality options that are available in the TWAIN-driver user interface.
Software description Figure 2-111 WIA-driver user interface — ADF (no preview) When you use the WIA scan driver, you must modify the brightness and contrast after you perform the scan. Contrast or brightness modifications cannot be set on the product. Only native product resolutions are supported, and no software interpolation is performed. The WIA scan driver supports ADF or flatbed scanning, but does not support duplex scanning. The WIA scan driver supports the following file types: ● .BMP ● .
Fax Setup Utility The HP LaserJet Fax Setup Utility appears after the printing-system software is installed. HP recommends that you run the utility to configure the fax settings for both the software and the product control panel. NOTE: You can also start HP LaserJet Fax Setup Utility by clicking Start, selecting Programs or All Programs, selecting HP, selecting the name of the product, and then clicking HP Fax Setup Wizard. 1. The Fax Setup Utility – Welcome screen appears.
2. The Fax Setup Dial prefix? screen appears. Software description Figure 2-113 Fax Setup Utility – Fax Identification: Dial prefix? screen If you do not need to dial a prefix number to send a fax, select No, I do not need to enter any numbers before the fax number.. If you need to dial a prefix number to send a fax, select Yes, I need to enter a dial prefix before the fax number., and then type the number in the Dial prefix field. Click Next.
3. The Fax Setup: Confirmation page after fax? screen appears. Figure 2-114 Fax Setup Utility – Fax Identification: Confirmation page after fax? screen If you do not want a fax confirmation page to print, select No. If you do want a fax confirmation page to print, select Yes, select the fax conditions that will print the confirmation page (Every Fax, Receive Fax, or Send Fax Only), and select whether to include a thumbnail of the first page of the fax. Click Next.
4. The Fax Setup: Fax Line? screen appears. Software description Figure 2-115 Fax Setup Utility – Fax Identification: Fax Line? screen If you do not have a dedicated fax line, select No, I do not have a dedicated fax line.. If you have a dedicated fax line, select Yes, I have a dedicated fax line.. Click Next.
5. The Fax Identification: User Information screen appears. Figure 2-116 Fax Setup Utility – Fax Identification: User Information screen Type your fax number and, if you want, your company name in the appropriate fields. Click Next.
6. The Fax Setup: Distinctive Ring Service? screen appears. Software description Figure 2-117 Fax Setup Utility – Fax Identification: Distinctive Ring Service? screen If you do not have a distinctive-ring service, select No, I do not have a distinctive ring service.. If you have a distinctive-ring service, select Yes, I have a distinctive ring service. Click Next.
7. The Fax identification: Telephone answering machine? screen appears.
Select the appropriate response, and then click Next. Depending on the response, follow the directions in one of the following sections. a. No, I do not use a telephone answering machine on the phone line I will be using..
Select the appropriate response, and then click Next. Depending on the response, follow the directions in one of the following sections. i. If you will be attaching a phone to the product, select Yes, and then click Next. The Fax identification: Shared fax line? screen appears. Figure 2-120 Fax Setup Utility – Fax identification: Shared fax line? screen Click Next.
ii. If you will not be attaching a phone to the product, select No, and then click Next. The Fax identification: Automatically answer all incoming calls? screen appears.
Select the appropriate response, and then click Next. Depending on the response, follow the directions in one of the following sections. 1. If you would like the product to automatically answer all incoming calls, select Yes and then click Next. Figure 2-122 Fax Setup Utility – Answer all calls mode screen Click Next.
2. If you would not like the product to automatically answer all incoming calls, select No and then click Next. Software description Figure 2-123 Fax Setup Utility – Manual answer mode screen Click Next.
b. Yes, I use a telephone answering machine on the phone line I will be using.. NOTE: This screen appears only if you have a dedicated fax line. Figure 2-124 Fax Setup Utility – Fax identification: Shared telephone line screen Click Next.
8. The Fax identification: Current date and time screen appears. Software description Figure 2-125 Fax Setup Utility – Fax identification: Current date and time screen NOTE: The current date and time from the product is shown, as well as the current date and time from the computer. Select the appropriate response, and then click Next. Depending on the response, follow the directions in one of the following sections. ENWW a. No.
c. Yes, I want to manually enter the date and time. Select this option and click Next to manually enter the date and time. Figure 2-126 Fax Setup Utility – Date and time screen Select formats and type the date and time. Click Next to and complete the Fax Setup Utility.
9. The Fax Setup Utility – Complete screen appears. Software description Figure 2-127 Fax Setup Utility – Complete screen Click Close. NOTE: For more information about faxing, see the HP LaserJet M2727 MFP Series User Guide, which is available on the printing-system CD that came with the product.
HP Send Fax software Use the HP Send Fax software to send faxes from the computer. To use the HP Send Fax software, click Start, select Programs or All Programs, select HP, select the name of the product, and then click Send Fax. Figure 2-128 HP LaserJet Send Fax dialog box – user interface NOTE: The HP Send Fax software works with HP ToolboxFX. If you turn off HP ToolboxFX, you cannot use some of the HP Send Fax software features, such as the fax phone book. However, you can still preview and send faxes.
In some cases, faxing from the computer is more convenient and offers more choices than faxing from the product control panel, such as in the following: ● Fax to multiple recipients ● Create a cover page ● Fax pages scanned from the product ADF ● Fax without first printing and scanning the document NOTE: For more information about faxing, see the HP LaserJet M2727 MFP Series User Guide, which is available on the printing-system installation CD that came with the product.
Fax to multiple recipients To send a fax to multiple recipients, use the HP Send Fax software to create a recipient list by using one of the following methods: ● Click Create Recipient List on the HP LaserJet Send Fax dialog box. For each recipient, type in the information and then click Add to list.
● If you have stored entries in the fax phone book in HP ToolboxFX, click Phone Book on the HP LaserJet Send Fax dialog box, click Create Recipient List, and then drag-and-drop recipient names from the Phone Book field to the Recipient List field. To add new entries to the fax phone book in HP ToolboxFX, click Edit to open HP ToolboxFX. NOTE: If you add new entries inHP ToolboxFX, click Refresh on the HP LaserJet Send Fax dialog box to see the new entries in the Phone Book field.
Create a cover page If you want a cover page for the fax, select Cover Page in the Include With Fax options.
Your name, company name, phone number, and fax number are entered automatically into the coverpage template. Edit the data for the cover-page template by using one of the following methods: ● Enter the data for the cover page in the HP Fax Setup Utility. ● Enter the data for the cover page on the product control panel. ● Enter the data for the cover page by clicking Defaults and then clicking Edit. NOTE: Cover page templates are not editable.
Available product configurations ● Software features by connection type ● Supported configurations ● Multitasking capabilities ● Differences between the network-connected and the direct-connected configurations Software features by connection type The product can function in one of three installations: ● As a standalone fax and copier that is not connected to a computer. ● Directly connected to a computer.
Supported configurations ● Direct connection ● Network connection options In the direct (or local) configuration, the product is connected directly to the host computer with a USB cable. In this configuration, the product is not shared. A single user has complete physical control over the product. Most users are familiar with using peripherals that are directly connected to their computers. In this configuration, you have access to all of the product features.
at least 64 MB of memory that can efficiently manage multiple tasks, and a scan-ahead feature that quickly clears the scan paper path for subsequent jobs. The following table shows which tasks the product can perform while another function is in use. NOTE: The product can perform multiple tasks when it is directly connected to a computer or when it is connected to a network. The fax and scan functions are not available when using a Windows sharing (peer-to-peer) connection.
Differences between the network-connected and the direct-connected configurations ENWW ● One-touch scanning with the Start Scan button on the control panel of the product is not supported on networked products. The Start Scan button on the control panel of the product starts the HP LaserJet Scan software on the computer in USB connections. ● For network connections, initiating a scan from the product is turned off by default.
Supported third-party software This section describes third-party software programs that the product software supports. Text-recognition software The product includes a software CD that has an integrated text-recognition feature. This feature is also known as optical character recognition, or OCR. Text-recognition is also available through the thirdparty software program Readiris, which is included on a separate CD that comes with the product.
Install Windows printing-system components ● Installation overview ● Installation options ● General Windows installation instructions ● Detailed Windows installation instructions ● User uninstall NOTE: For information about installing the printing-system software on Macintosh operating systems, see Macintosh software and utilities on page 287.
Installation overview NOTE: The Readiris software uses a separate installer that comes in-box on a separate CD. The Windows printing-system software for the product comes on a single CD. On Windows systems, the printing-system software is installed from the CD onto the hard disk and Windows files are updated. The following printing-system software installation types are available: ● Recommended Install. Installs all the software for the product, including the user guide.
Installation options The printing-system software can be used with the product in the following configurations: Install the printing-system software on a computer that is directly connected to the product through a USB port. ● Install the printing-system software on a computer that has access to a network to which the product is connected.
General Windows installation instructions ● General Windows installation for direct connections ● General Windows installation for network connections ● Printer-driver only installation instructions ● Install printer drivers by using Add Printer ● Point-and-Print installation ● Modify a pre-existing installation General Windows installation for direct connections ● Windows installation instructions for direct-connected (USB) computers ● Set up Windows sharing (peer-to-peer networking) Window
NOTE: Using Windows sharing, the person who uses the computer that is directly connected to the product can allow other users on the network to print to it. When the product is shared, install the printer drivers on all of the computers that print to the product. The client computers will have print-only functionality. When you have set up the host computer to share the product, you must also set up the client computers.
NOTE: You might need the printing-system software CD to complete the printer driver installations. Set up the client computers running Windows XP or Windows Vista At the computer that will share the product, perform the following steps: 1. Click Start, click Settings, and then click Printers and Faxes. 2. In the column to the left, under Printer Tasks, click Add a printer to open the Add Printer wizard. 3. Click Next to start the wizard. 4.
NOTE: You must have administrator privileges to install the software. 1. Quit all open programs. 2. Insert the printing-system software CD into the CD-ROM drive. NOTE: If the CD-ROM does not start automatically, click Start, click Run, and then browse to and double-click the SETUP.EXE file in the root directory of the CD. 3. Click the appropriate installation type and follow the onscreen prompts. 4.
Install printer drivers by using Add Printer If the computer is running a 64-bit MS Windows operating system, install the corresponding 64-bit driver. The 64-bit drivers are included on the software CD-ROM. Use the following steps to install a driver by using the Add Printer Wizard. 1. Insert the Windows installation CD into the CD-ROM drive. 2. Go to the Add Printer feature in Windows. ● In Windows 2000, click Start on the desktop, click Settings, click Printers, and then click Add Printer.
In an effort to increase operating system stability, Microsoft determined that, starting with Windows 2000 and continuing with all future operating systems, printer drivers would run as user-mode processes. User-mode drivers run in a protected part of the operating system, as do all of the normal end-user processes and software programs. A user-mode printer driver that functions incorrectly can terminate (or “crash”) only the process in which it is running—not the whole operating system.
Detailed Windows installation instructions Figure 3-2 HP LaserJet M2727 MFP Series CD browser screen The initial CD browser screen contains the following options: ● Recommended Install. Click this option to close the CD Browser and start the Recommended Install installation type. NOTE: Recommended Install is not available for Windows Server 2003. ● Express USB Install. Click this option to close the CD Browser and start the Express USB Install installation type. ● Express Network Install.
● More Information. Click this option to view the More Information screen. The More Information screen contains the following options: ◦ Read Me First. Click this option to open the latest information about the product. ◦ Product Support Website. Click this option to go to HP's website to view troubleshooting help and frequently asked questions. Download software updates. Contact a support specialist through live chat. ◦ View User Guide. Click this option to open the product user guide on this CD.
Click the Back button in any dialog box where it is active to return to the previous dialog box. Click the Cancel button in any dialog box where it is active, to cancel the installation. Click the Help button in any dialog box where it is active to gain access to context-sensitive help. NOTE: The sequence of dialog boxes might differ from what is shown here, depending on the product and the selected options. To complete a recommended installation, follow these steps: 1.
2. After the installer has prepared for the printing-system software installation, the Please Allow All HP Install Wizard Processes screen appears. Windows install Figure 3-5 Recommended Install – Please Allow All HP Install Wizard Processes screen Click Next.
3. After the installer has prepared for the printing-system software installation, the Choose Easy Install or Advanced Install screen appears. Figure 3-6 Recommended Install – Choose Easy Install or Advanced Install screen Select the installation type and click Next. Follow the steps below for the selected Recommended Install installation type.
Easy Install (recommended) 1. The following screen appears.
2. After the installer has prepared for the printing-system software installation, the Connection Type screen appears. Figure 3-8 Recommended Install – Easy Install – Connection Type screen Select the connection type and click Next. Follow the steps below for the selected connection type.
USB connection Directly to this computer using a USB cable.. If you select this option and click Next, the Connect Your Device Now screen appears. 1. When the Connect Your Device Now screen appears, make sure that the product is powered on and connect the USB cable.
2. After the product is powered on and the USB cable is connected, the Device has been detected screen appears.
3. The product firmware is compared to the version that is on the printing-system installation CD. If the printing-system installation software detects an older version of firmware on the product, the following screen appears and the product firmware is automatically updated from the CD. After the product firmware is updated, the Continue button becomes active. Click Continue.
4. The Test Page screen appears and a test page is printed by the product. Figure 3-12 Recommended Install – Easy Install – USB – Test Page screen If the test page prints, click OK to continue. If the test page does not print, click Troubleshoot.... This option opens a series of dialog boxes that can help you troubleshoot the problem. 5. The Fax Setup Utility opens automatically. Run the utility even if the fax parameters for the product have already been set up.
6. The Congratulations! screen appears. The Congratulations! screen contains the following options: ● ENWW Locate the User Guide. Express installation does not install the user guide onto the computer. Click this option to open the user guide on the CD. To access the user guide in the future, re-insert the CD. Product manuals are also available on the HP product support Web site.
● Install More Software. Click this option to open the Install More Software screen. Figure 3-14 Recommended Install – Easy Install – USB – Install More Software screen The Install More Software screen contains the following options: ◦ Recommended Install. Click this option to install all the software for the product, including the user guide. ◦ HP Easy Printer Care. Click this option to install HP Easy Printer Care software. ◦ Back. Click this option to return to the previous menu.
Network connection 1. Through the network.. If you select this option and click Next, the following screen appears. 2. After the installer has prepared for the printing-system software installation, the Identify Printer screen appears.
The Identify Printer screen contains the following options: a. Select from a list of detected printers (Recommended). If you select this option and click Next, the Firewall Notice screen appears. Figure 3-17 Recommended Install – Easy Install – Network – Firewall Notice screen ● Click Next. The Searching screen appears.
After the printing-system installation software has searched the network for the product, one of the following screens appears. ◦ Printers Found. If you select Install a discovered network printer. (default), select the product to install from the list of discovered network printers, and then click Next, the Express Network Install – Initial screen appears and the printing-system software is installed. Then, the Test Page screen appears and a test page is printed by the product. If you click Search Again.
◦ Printer Not Found. Figure 3-20 Recommended Install – Easy Install – Network – Printers Not Found screen NOTE: The Printers Not Found screen contains the same options as the Identify Printer screen. b. Specify a printer by address. If you select this option the following buttons become active: ● IP Address (IPv4) or Hostname. Select this option, type the TCP/IP address or hostname in the field, and click Next. The Firewall Notice screen appears. ● Hardware Address (MAC).
3. The product firmware is compared to the version that is on the printing-system installation CD. If the printing-system installation software detects an older version of firmware on the product, the following screen appears and the product firmware is automatically updated from the CD. After the product firmware is updated, the Continue button becomes active. Click Continue.
4. The Test Page screen appears and a test page is printed by the product. Figure 3-22 Recommended Install – Easy Install – Network – Test Page screen If the test page prints, click OK to continue. If the test page does not print, click Troubleshoot.... This option opens a series of dialog boxes that can help you troubleshoot the problem.
5. The Sign up now screen appears.
The Sign up now screen contains the following options: ● Next. Select the appropriate location, connect to the Internet, and click this option to connect to the HP Registration Web screen. Figure 3-24 Recommended Install – Easy Install – Network – HP Registration screen Follow the onscreen instructions to register the product. ● 6. Cancel. Click this option to continue the installation without registering the product The Fax Setup Utility opens automatically.
7. The Congratulations! screen appears. The Congratulations! screen contains the following options: ● ENWW Locate the User Guide. Express installation does not install the user guide onto the computer. Click this option to open the user guide on the CD. To access the user guide in the future, re-insert the CD. Product manuals are also available on the HP product support website.
● Install More Software. Click this option to open the Install More Software screen. Figure 3-26 Recommended Install – Easy Install – Network – Install More Software screen The Install More Software screen contains the following options: ◦ Recommended Install. Click this option to install all the software for the product, including the user guide. ◦ HP Easy Printer Care. Click this option to install HP Easy Printer Care software. ◦ Back. Click this option to return to the previous menu.
Advanced Install 1. The following screen appears. 2. After the installer has prepared for the printing-system software installation, the Automatically check for updates screen appears.
The Automatically check for updates screen contains the following options: ● Yes, please check for updates automatically (recommended). Select this option and click Next to ensure that the latest printing-system software is installed and to get notification of future software updates. No, I prefer to do this myself. Select this option and click Next to continue the installation without checking for the latest printing-system software. 3. The Installation Options screen appears.
Recommended* 1. Recommended*. If you select this option and click Next, the following screen appears. 2. After the installer has prepared for the printing-system software installation, the License Agreement screen appears.
The License Agreement screen contains the following options: 3. ● I Agree. Click this option to continue the installation. The Thank you for buying another HP product! screen appears. ● I Decline. Click this option to cancel the installation. The Thank you for buying another HP product! screen appears. Figure 3-32 Advanced Install – Recommended* Install – Thank you for buying another HP product! screen 4. Click Next.
Custom (for advanced users)* 1. Custom (for advanced users)*. If you select this option and click Next, the Custom Installation screen appears. Select the printing-system software components that you want to install, and then click Next.
2. After the installer has prepared for the printing-system software installation, the License Agreement screen appears. Figure 3-34 Advanced Install – Custom (for advanced users)* Install – License Agreement screen The License Agreement screen contains the following options: ● I Agree. Click this option to continue the installation. The Thank you for buying another HP product! screen appears. ● I Decline. Click this option to cancel the installation.
3. The Thank you for buying another HP product! screen appears. 4. Click Next. Complete the printing-system installation by following the instructions for an Easy Install. See Easy Install (recommended) on page 195. Express USB Install NOTE: For USB installations, HP recommends installing the printing-system software before connecting the product to the computer (software-first installation). These instructions are for a softwarefirst installation.
To complete an express USB installation, follow these steps: 1. On the initial CD browser screen, click Express USB Install. The following screen appears. Figure 3-36 Express USB Install – Initial screen 2. When the Connect Your Device Now screen appears, make sure that the product is powered on and connect the USB cable.
3. After the product is powered on and the USB cable is connected, the Device has been detected screen appears.
4. The product firmware is compared to the version that is on the printing-system installation CD. If the printing-system installation software detects an older version of firmware on the product, the following screen appears and the product firmware is automatically updated from the CD. Figure 3-39 Express USB Install – Auto Firmware Downloader screen After the product firmware is updated, the Continue button becomes active. Click Continue.
5. The Test Page screen appears and a test page is printed by the product. If the test page prints, click OK to continue. If the test page does not print, click Troubleshoot... to troubleshoot the installation problem.
6. The Congratulations! screen appears. Figure 3-41 Express USB Install – Congratulations! screen The Congratulations! screen contains the following options: ● Locate the User Guide. Express installation does not install the user guide onto the computer. Click this option to open the user guide on the CD. To access the user guide in the future, re-insert the CD. Product manuals are also available on the HP product support website.
● Install More Software. Click this option to open the Install More Software screen. The Install More Software screen contains the following options: ◦ Recommended Install. Click this option to install all the software for the product, including the user guide. ◦ HP Easy Printer Care. Click this option to install HP Easy Printer Care software. ◦ Back. Click this option to return to the previous menu. ● More Information.
To complete an express network installation, follow these steps: 1. On the initial CD browser screen, click Express Network Install. The following screen appears. Figure 3-43 Express Network Install – Initial screen 2. The Identify Printer screen appears.
The Identify Printer screen contains the following options: a. Select from a list of detected printers (Recommended). If you select this option and click Next, the Firewall Notice screen appears. ● If you click Next, the Searching screen appears.
After the printing-system installation software has searched the network for the product, one of the following screens appears: ◦ Printers Found. Figure 3-47 Express Network Install – Printers Found screen If you select Install a discovered network printer. (default), select the product to install from the list of discovered network printers, and then click Next, the Express Network Install – Initial screen appears and the printing-system software is installed.
◦ Printer Not Found. NOTE: The Printers Not Found screen contains the same options as the Identify Printer screen. b. ENWW Specify a printer by address. If you select this option the following buttons become active: ● IP Address (IPv4) or Hostname. Select this option, type the TCP/IP address or hostname in the field, and click Next. The Firewall Notice screen appears. ● Hardware Address (MAC). Select this option, type the hardware address in the field, and click Next.
3. The product firmware is compared to the version that is on the printing-system installation CD. If the printing-system installation software detects an older version of firmware on the product, the following screen appears and the product firmware is automatically updated from the CD. Figure 3-49 Express Network Install – Auto Firmware Downloader screen After the product firmware is updated, the Continue button becomes active. Click Continue.
4. The Test Page screen appears and a test page is printed by the product. If the test page prints, click OK to continue. If the test page does not print, click Troubleshoot... to troubleshoot the installation problem.
5. The Congratulations! screen appears. Figure 3-51 Express Network Install – Congratulations! screen The Congratulations! screen contains the following options: ● Locate the User Guide. Express installation does not install the user guide onto the computer. Click this option to open the user guide on the CD. To access the user guide in the future, re-insert the CD. Product manuals are also available on the HP product support website.
● Install More Software. Click this option to open the Install More Software screen. The Install More Software screen contains the following options: ENWW ◦ Recommended Install. Click this option to install all the software for the product, including the user guide. ◦ HP Easy Printer Care. Click this option to install HP Easy Printer Care software. ◦ Back. Click this option to return to the previous menu. ● More Information.
User uninstall ● Uninstall instructions for Windows ● Files and folders not removed, and manual uninstall for Windows Uninstall instructions for Windows ● Uninstall a Recommended or Express installation ● Uninstall a print-driver only installation The uninstall procedures vary according to the type of installation that you used.
3. Click Change or Remove programs on the left side of the window, and then click the name of the product. Click Remove. 4. The Important Uninstall Information dialog box appears. Click Continue. 5. The Cleanup progress dialog box appears. The progress bar reflects the status of the uninstall process. 6. When the uninstall process is completed, the Restart dialog box appears. Click Restart to restart your computer and finish the uninstall process. Use the printing-system software CD 1.
3. To remove the associated files, click File from inside the Printers folder, and then click Server Properties. 4. Click the Driver tab, click the name of the product, and then click Remove. When you are prompted to confirm the deletion, click Yes. 5. Click Close to close the Server Properties dialog box, and then close the Printers folder. Files and folders not removed, and manual uninstall for Windows The uninstall program does not remove some files and folders.
HP PCL 6 and HP postscript level 3 emulation printer drivers, and HP PCL 5 UPD for Windows ● HP PCL 6 and HP postscript level 3 emulation printer drivers for Windows ● HP Universal Print Driver HP printer drivers for Windows 4 ENWW 237
HP PCL 6 and HP postscript level 3 emulation printer drivers for Windows Introduction ● Access to printer drivers ● Help system ● HP postscript level 3 emulation support ● Advanced tab features ● Printing Shortcuts tab features ● Paper/Quality tab features ● Effects tab features ● Finishing tab features ● Services tab features ● Device Settings tab features ● About tab features Access to printer drivers To gain access to printer-driver settings from within most software programs, click
● Finishing ● Services Click the About... button on any Printing Preferences printer-driver tab except the Advanced tab to view information about the printer driver. Click OK to close the screen.
Help system The HP PCL 6 and HP postscript level 3 emulation printer drivers include a full-featured Help system to provide assistance with printing and configuration options. The following Help options are available: ● What's this? Help ● Context-sensitive Help ● Warning icons What's this? Help "What's this?" Help is supported in Windows 2000, Windows XP, and Windows Vista.
down menu on the Paper/Quality tab will show a warning icon next to those paper types that are incompatible with that setting. HP postscript level 3 emulation support The HP postscript level 3 emulation printer driver maintains full compatibility with Adobe PS Level 3 when PS Level 3 soft fonts are purchased from Adobe. A set of 45 PS Level 3 soft fonts is included with the printing-system software.
Advanced tab features ● Paper/Output ● Graphic ● Document Options To gain access to the Advanced tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers. For Windows Vista, Windows XP Professional and Windows Server 2003, click Printers and Faxes. For Windows XP Home, click Control Panel, and then double-click the Printers and Faxes icon. 3. Right-click the product name that has the desired driver name associated with it. 4. Click Printing Preferences. 5.
Use the Advanced tab to change the layout of printed pages. Use this tab to configure special controls that are not commonly used, as well as features such as paper size and number of copies.
Figure 4-4 Advanced tab – HP postscript level 3 emulation printer driver Paper/Output ● Copy Count setting Copy Count setting This printer-driver setting is useful for software programs that do not provide a copy count. If a copy count is available in the software program, set the copy count in the software program. Copy Count specifies the number of copies to print. The number of copies appears in the Copy Count option.
Because you can set the number of copies from some software programs, conflicts can arise between the software program and the printer driver. In most cases, the software program and the printer driver communicate, so that the number of copies set in the software program will appear in the printer-driver settings. For some software programs, this communication does not happen, and the number of copies settings are treated independently.
● TrueType Font Download option ● PostScript Language Level ● Send PostScript Error Handler ● Negative Output PostScript Output Option The PostScript Output Option specifies the output format for PS files. Generally, use the default setting, Optimize for Speed, to print documents. To create a file that conforms to the Adobe Document Structuring Conventions (ADSC), click Optimize for Portability. Each page of the document will be a self-contained object. This is useful if you want to create a .
Print All Text as Black The Print All Text as Black feature is Disabled by default. When Enabled is selected, the product prints all text as black regardless of the original document text color. Color text is printed as black, except for white text, which remains white. White text is a reliable method of printing reverse typeface against a dark background. This setting does not affect graphic images on the page, nor does it affect any text that is part of a graphic.
Printing Shortcuts tab features ● Use defined printing shortcuts ● Create a custom printing shortcut To gain access to the Printing Shortcuts tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers. For Windows Vista, Windows XP Professional and Windows Server 2003, click Printers and Faxes. For Windows XP Home, click Control Panel, and then double-click the Printers and Faxes icon. 3. Right-click the product name that has the desired driver name associated with it. 4.
Use the Printing Shortcuts tab to print jobs with specific printer-driver settings. The available settings depend on the product configuration. Select one of the defined shortcuts or create custom printing shortcuts. Select one of the defined shortcuts or custom printing shortcuts, and then click OK to print the job with the specific printer-driver settings. You can store a maximum of 25 custom printing shortcuts on a particular system.
Use defined printing shortcuts The following defined printing shortcuts are available: ● General Everyday Printing. Select this option to print using typical settings. ● Two-sided (Duplex) Printing. Select this option to print using typical settings for duplex printing. ● Booklet Printing. Select this option to print using typical settings for booklet printing. ● Envelopes. Select this option to print using typical settings for printing on envelopes. ● Factory Defaults.
4. Type a name for the custom printing shortcut, and then click OK. The custom printing shortcut appears in the printing shortcuts list.
To gain access to the Paper/Quality tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers. For Windows Vista, Windows XP Professional and Windows Server 2003, click Printers and Faxes. For Windows XP Home, click Control Panel, and then double-click the Printers and Faxes icon. 3. Right-click the product name that has the desired driver name associated with it. 4. Click Printing Preferences. 5. Click the Paper/Quality tab.
Use the Paper/Quality tab to specify the size, type, and source of the paper. Also use this tab to specify the location of different paper types within the print job. Paper Options ● Paper sizes: ● Custom Paper Size ● Paper source: ● Paper type: ● Special pages: The settings specified in the Paper Options group box on the Paper/Quality tab apply to all of the pages of the print job.
Paper sizes: The Paper sizes: setting is a drop-down menu that lists all of the supported paper sizes. Move the mouse cursor over the dimensions label to change the cursor from an arrow to a gloved hand. Click the dimensions label to toggle between English and metric units.
The name that appears in the Name text box depends on the following conditions: ● If a saved custom paper size has been selected from the drop-down menu on the Paper/Quality tab, then the Name text box shows the name of the selected custom paper size. ● If a standard paper size has been selected on the Paper/Quality tab, then the Name text box shows the default name of "Custom.
Table 4-1 HP PCL6 printer driver custom paper sizes (continued) Tray Dimensions Minimum Maximum Duplexing unit Width 148.0 mm (5.83 inches) 215 mm (8.5 inches) Height 210.0 mm (8.26 inches) 356 mm (14.0 inches) Paper source: The Paper source: setting specifies the source tray to use for printing a document. The list of source trays depends on the product accessories that are installed. Any optional source trays that are installed through the Device Settings tab also appear here.
● Heavy 111-130g ● Extra Heavy 131-175g ● Monochrome Laser Transparency ● Labels ● Letterhead ● Envelope ● Preprinted ● Prepunched ● Colored ● Bond ● Recyled ● Rough The default setting is Unspecified, and the program selects the paper type. Before selecting a different setting, make sure that the correct paper type is loaded in the tray that is specified in the Paper source: setting.
Select an option in the Special pages: list box, and then click Settings.... Use the Settings dialog box to control the settings for the special pages of the print job. Examples of the dialog boxes for the special pages options are shown in the following figures. Figure 4-10 Covers dialog box Figure 4-11 Print pages on different paper dialog box NOTE: Options available in the Settings dialog box change depending on the selection made in the Special pages: list box.
Document preview image The document preview image is a line-drawn image of a page that represents graphics and text. The document preview image is always oriented so that the contents of the page are right-side-up. Move the cursor over the document preview image to change the cursor from an arrow to a gloved hand. Toggle between portrait and landscape page orientation by clicking the image.
To gain access to the Effects tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers. For Windows Vista, Windows XP Professional and Windows Server 2003, click Printers and Faxes. For Windows XP Home, click Control Panel, and then double-click the Printers and Faxes icon. 3. Right-click the product name that has the desired driver name associated with it. 4. Click Printing Preferences. 5. Click the Effects tab.
Resizing Options The Resizing Options group box contains the following options: ● Actual size (default) ● Print document on setting ● Scale to fit option ● % of actual size setting Actual size Actual size is the default setting. It prints the document without changing the document size. Print document on Select the Print document on option to format the document for one paper size and then print the document on a different paper size, with or without scaling the image to fit the new paper size.
The slider bar controls the scale directly. The value in the edit box changes as the slider-bar indicator is dragged, and the document preview image is updated to the new image scale. Each click on the arrows increases or decreases the scale by 1%. Each click on the slider bar affects the scale by 10%. Dragging the slider-bar indicator does not yield an exact value.
Click Edit in the Watermarks group box, and the Watermark Details dialog box appears. Figure 4-15 Watermark Details dialog box Click OK to accept all of the changes that are made in the Watermark Details dialog box. However, clicking Cancel does not cancel all of the changes. If you make changes to a watermark and then select a different watermark or click New, all of the changes are saved, and only the current, unsaved changes can be canceled.
NOTE: No more that 30 watermarks can exist in the Current Watermarks list at one time. When the limit of 30 watermarks is reached, the New button is disabled. To edit an existing watermark, select the watermark in the Current Watermarks list. If you change the Watermark Message for that watermark, in effect creates a new watermark. Watermark Message The Watermark Message is also the name that identifies the watermark in the Current Watermarks list, except when more than one watermark has the same message.
◦ Very Dark ◦ Darkest These values represent the intensity of the gray that is used. Select Light to produce a lightly saturated gray watermark. Select Lightest to produce the lightest shade of watermark. Select Darkest to produce a black watermark. ● Size. Font sizes from 1 to 999 points are available from the Size menu. The default point size is language-dependent. ● Style.
To gain access to the Finishing tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers. For Windows Vista, Windows XP Professional and Windows Server 2003, click Printers and Faxes. For Windows XP Home, click Control Panel, and then double-click the Printers and Faxes icon. 3. Right-click the product name that has the desired driver name associated with it. 4. Click Printing Preferences. 5. Click the Finishing tab.
Document options ● Correct Order for Straight Paper Path ● Print on both Sides ● Flip pages up ● Booklet layout ● Pages per sheet ● Print page borders ● Page order Correct Order for Straight Paper Path Select Correct Order for Straight Paper Path to send print jobs to the rear output bin rather than to the top output bin. Make sure that the rear output door is open. This setting reverses the order of pages to maintain the correct page sequence.
is known as a print mode. A different print mode is used with each paper type. To achieve the best print quality when printing on the second side of the page, the product makes adjustments to its print modes. Print-mode adjustments for the second side of a duplexed page are automatic. Flip pages up Use the Flip pages up check box to specify the duplex-binding option. By default, the Flip pages up check box is available only when Print on both sides is selected.
● First ● Last A booklet is a print job that places two pages on each side of a sheet that can then be folded into a booklet that is half the size of the paper. Use the Booklet layout drop-down menu on the Finishing tab to control booklet settings. Print a booklet Complete the following steps to print a booklet in most software programs: 1. Click File. 2. Click Print. 3. Click Properties. 4. Click the Finishing tab. 5. Select the Print on both sides check box. 6.
Page order The Page order drop-down menu contains the following options: ● Right, then Down ● Down, then Right ● Left, then Down ● Down, then Left The preview document image changes to reflect changes in these settings. Figure 4-17 Page-order preview images ● 2 pages per sheet ● 4 pages per sheet ● 6 pages per sheet ● 9 pages per sheet ● 16 pages per sheet Document preview image The document preview image is a line-drawn image of a page that represents graphics and text.
The Orientation group box contains the following options: ● Portrait. The top edge of the document is the shorter edge of the paper. This is the default orientation. ● Landscape. The top edge of the document is the longer edge of the paper. ● Rotate by 180 degrees. This creates a landscape or portrait orientation in which the image is rotated 180°. This setting is useful for printing prepunched paper. Toggle the orientation between portrait and landscape by clicking the document preview image.
4. Click Printing Preferences. 5. Click the Services tab. Figure 4-19 Services tab The Select a destination drop-down menu contains the following options: ● Support and troubleshooting ● Product manuals ● Check for driver updates ● Shop for supplies If you have Internet access, select any of these options and then click Go! to open the corresponding HP Web page.
Device Settings tab features ● Form To Tray Assignment ● Font Substitution Table ● External Fonts (HP PCL 6 printer driver only) ● HP postscript level 3 emulation printer driver Device Settings ● Installable Options The Device Settings tab is in the Properties tabs for the printer driver. To gain access to the Device Settings tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers.
Available options depend on the printer driver and the particular feature.
Form To Tray Assignment The product supports more than one source of paper. Assign a form, which defines the paper size and margins, to each paper source. When a form is matched to a source, select the form to print. The product prints from the tray to which that form is assigned. System administrators can use the Form To Tray Assignment setting to specify, in the printer driver, the paper size that is loaded into each available input tray.
Configuring the trays 1. Select the appropriate tray in the Form To Tray Assignment list. 2. Use the drop-down menu to select the paper size (or form) that is loaded in that tray. 3. Repeat steps 1 and 2 for the remaining trays. 4. Click OK to enable the settings, or, if necessary, click Cancel to reconfigure all of the trays and remove the size and type constraints that are listed on the Paper/Quality tab.
Click the Font Substitution Table option to open a list of fonts. Use the settings to change the TrueType-to-printer font mappings.
External Fonts (HP PCL 6 printer driver only) ● Install external fonts ● Remove external fonts NOTE: The External Fonts option is available only in the HP PCL 6 printer driver. Use the External Fonts option to install and remove external fonts for the product. External fonts can be soft fonts or DIMM fonts. Click the External Fonts option to make the Properties... button available. Click Properties... to open the HP Font Installer dialog box.
8. Type the name and path of the font metric file in the Printer Font File Location text box, or click Browse to locate the file on the computer. The font file names appear in the Font(s) to be Added window. 9. Select the fonts to add, and then click Add. The fonts are installed and the file names appear in the Installed Font(s) window. 10. Click OK to close the HP Font Installer dialog box. Remove external fonts To remove external fonts: 1. Click Start. 2.
Available PostScript Memory This option specifies the amount of available postscript memory and provides a spin box for changing the value. The available postscript memory is a subset of the total product memory. It is usually best to set the postscript memory to match the total RAM that appears on the configuration page. To print a configuration page from the product control panel: 1. On the product control panel, press Setup. 2. Use the arrow buttons to select Reports, and then press OK. 3.
Convert Gray Graphics to PostScript Gray This option specifies whether to convert the true gray value (RGB) in graphics to the gray provided by the printer driver. The following settings are available: ● No (default) ● Yes Add Euro Currency Symbol to PostScript Fonts This option specifies whether to add the Euro symbol to the device fonts.
● Printer Memory ● Postscript Passthrough (HP postscript level 3 emulation printer driver only) ● JPEG Passthrough (HP postscript level 3 emulation printer driver only) Tray 3 This option specifies whether the optional Tray 3 is installed on the product. The default setting is Not Installed. NOTE: Tray 3 comes standard on the HP LaserJet M2727nfs. Duplex Unit (for 2-Sided Printing) The product comes with a duplex unit installed. This default setting is Installed.
To gain access to the About tab: 1. Click Start. 2. For Windows 2000, select Settings, and then click Printers. For Windows Vista, Windows XP Professional and Windows Server 2003, click Printers and Faxes. For Windows XP Home, click Control Panel, and then double-click the Printers and Faxes icon. 3. Right-click the product name that has the desired driver name associated with it. 4. Click Properties. 5. Click the About tab. The About tab provides detailed information about the printer driver.
To determine the latest version, compare the overall build number (in parenthesis after the model name) and the GPD number (in the Driver Files: field). If the overall build number has increased, this is the latest version of the printer driver. If the overall build number is the same, check the version number of the GPD file. The printer driver that has the highest GPD version number is the latest printer driver.
HP Universal Print Driver Introduction ● HP universal print drivers ● HP Managed Print Administration HP universal print drivers Two versions of the HP UPD are available: ● The PCL 5 Universal Print Driver ● The PS Universal Print Driver HP Managed Print Administration The HP Managed Printing Administration (MPA) software provides system administrators an automated method to create the components of a controlled and customized print environment that uses an HP Universal Print Driver (UPD) for Window
286 Chapter 4 HP PCL 6 and HP postscript level 3 emulation printer drivers, and HP PCL 5 UPD for Windows ENWW
Macintosh software and utilities ● Supported Macintosh operating systems ● Macintosh system requirements ● Macintosh printing-system software ● Install and uninstall Macintosh printing-system software components ● Use features in the Macintosh printer driver ● Scan from the product and HP Director (Macintosh) ● Fax a document from a Macintosh computer Macintosh 5 ENWW 287
Supported Macintosh operating systems The product supports the following Macintosh operating systems: ● Mac OS X v10.3, v10.4 and later NOTE: For Mac OS v10.4 and later, PPC and Intel Core Processor Macs are supported.
Macintosh system requirements The HP printing-system software has the following minimum system requirements: Mac OS X v10.3, v10.4 and later ● Macintosh computer (Power PC processor), such as an iMac, Power Macintosh G3 233 MHz, Power Macintosh G4 , or Power Mac G5. ● RAM: Mac OS X (v10.3, v10.4 and later) - minimum system memory 128 MB. These are minimum system requirements for memory.
Macintosh printing-system software ● Supported printer drivers for Macintosh ● Change printer-driver settings for Macintosh ● Supported software components for Macintosh ● Software component availability for Macintosh ● Macintosh software component descriptions ● Software component localization ● Order software for Macintosh ● HP embedded Web server (EWS) Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files, Printer Dialog Extensions (
Change the settings for all print jobs until the software program is closed Change the default settings for all print jobs Change the product configuration settings 1. From the Apple menu, click System Preferences and then Print & Fax. 2. Click Options & Supplies. 3. Click the Driver menu. 4. Select the driver from the list, and configure the installed options.
Table 5-1 Software components for Macintosh (continued) Component Description Readiris Professional 11.0 text-recognition software by IRIS Convert scanned images into text that can be edited in wordprocessing programs. NOTE: The Readiris software comes on a separate CD. Scan to e-mail During installation, the product software detects supported email program on the system and integrates them into the HP LaserJet Scan software.
Table 5-2 Software component availability for Macintosh (continued) Component Macintosh Help systems X Other HP LaserJet Director X HP embedded Web server X Macintosh software component descriptions The product includes the following software for Macintosh computers: ● HP LaserJet M2727 PPD ● HP LaserJet M2727 PDE ● HP Setup Assistant ● HP embedded Web server ● HP Uninstaller HP LaserJet PPDs In Mac OS X v10.
● Italian ● Spanish Order software for Macintosh To order the software if the CD is damaged or missing, contact HP Support at the following Web site: www.hp.com/cposupport/software.html To request the printing-system software CD by phone, see the following Web site for the correct contact number for your country/region: welcome.hp.com/country/us/en/wwcontact.
You can view HP EWS when the product is directly connected to the computer or when it is connected to the network. NOTE: You do not have to have Internet access to open and use HP EWS. Access To gain access to the HP EWS, follow these steps: 1. Open the HP Director. Figure 5-1 HP Director 2. Click Maintain Device. This opens the HP EWS screens whether the computer is connected over the network or through a USB connection.
The following links are available on all HP EWS screens. ● Click Shop for Supplies to order supplies by using a Web interface. ● Click Support to open a window with the following links to remote support tools that are available for the product.
System Use the System tab to view and change settings for product information, paper handling, print quality, print types, system setup, and product service. Figure 5-3 HP EWS – System tab Print Use the Print tab to view and change settings for print jobs, PCL5e fonts, and PostScript error reaction.
Fax Use the Fax tab to view and change settings for fax sending, fax reception, error correction, and creation of various logs and reports. Figure 5-5 HP EWS – Fax tab Networking Use the Networking tab to view network settings for the product.
Install and uninstall Macintosh printing-system software components ● Installation options ● Detailed Macintosh installation instructions ● HP LaserJet MFP uninstall instructions for Macintosh ● Remove software from Macintosh operating systems The printing-system software for the product comes on a single CD. On Macintosh operating systems, the HP Installer installs the printing-system software from the CD onto the hard disk. On Macintosh operating systems, the HP product uses the HP Installer.
3. If prompted to do so, enter a user name and password that have administrator privileges. 4. The software license appears. Click Continue. 5. The software license agreement appears. Click Agree. The installation begins. During the installation, you might be prompted again to provide a user name and password that have administrator privileges. 6. When the installation is complete, the HP Setup Assistant starts automatically. Follow the onscreen instructions.
2. In the installer browser window, double-click the HP LaserJet MFP Installer.app icon. Figure 5-7 HP LaserJet installer browser screen NOTE: If the installer browser window does not open automatically when the CD is inserted into the CD-ROM drive, double-click the LaserJetMFP1522_2727series CD image on the desktop to open the installer browser window.
3. The Authenticate screen appears. Figure 5-9 Authenticate screen Type a user name and password that have administrator privileges, and then click OK to continue the installation. Click Cancel to exit the installation.
4. The License screen appears. Figure 5-10 License screen – HP Software License Click Continue to open the License Agreement screen. Click Print to open the Page Setup dialog box for the default printer and then print a copy of the license agreement. Click the language list to change the language of the License screen and the user interface. Macintosh Click Save As to open the system Save dialog box and then save the text of the software license agreement to disk.
5. The License Agreement screen appears. Figure 5-11 License Agreement screen – HP Software License Agreement Click Agree to accept the license agreement and continue the installation. Click Disagree to exit the installer. 6. The Installing screen appears. Figure 5-12 Installing screen – progress indicator The Installing screen shows the number of items that remain to be installed and the name of the software component currently being installed.
7. During the printing-system software installation, the If you are using a USB cable... screen appears. Figure 5-13 If you are using a USB cable... screen If you are installing the product over a USB connection, connect the USB cable. Click OK to continue the installation. 8. When the installation is complete, the HP Setup Assistant starts automatically. Follow the onscreen instructions. NOTE: If the HP Setup Assistant does not start automatically, follow these steps: 1. Click System. 2.
HP Setup Assistant 1. The HP Setup Assistant – Introduction screen appears. Figure 5-14 HP Setup Assistant – Introduction Click Continue.
2. The HP Setup Assistant – Select Device screen appears.
a. Select Device – USB screen NOTE: If you are using a direct connection and have not yet connected the product to the computer, the product does not appear in the list box. Connect the product to the computer with the USB cable, turn on the product, and then click USB. The product appears in the list box. Figure 5-16 HP Setup Assistant – Select Device – USB b. Select Device – Other screen If you click Other..., a text-entry dialog box opens and you can type the network address or name for the product.
Click the USB or Network button to scan the system again and locate the designated product connection. 3. The Configure Device screen appears. Figure 5-18 HP Setup Assistant – Configure Device Macintosh Click Go Back to return to the Select Device screen.
Type a name for the product and then click Continue to the open the second Configure Device screen. a. The second Configure Device screen appears. Figure 5-19 HP Setup Assistant – Configure Device – 2 Type the name to be used in the Fax Header, and then click Continue to the open the third Configure Device screen.
b. The third Configure Device screen appears. Figure 5-20 HP Setup Assistant – Configure Device – 3 Select the appropriate option. If you do not need to dial a number to get to an outside line, select the No, I don't use a dial prefix. option. If you do need to dial a number to get an outside line, select the Yes, my dial prefix is: option and then type the number into the text box. If you have separate voice and phone lines, click Continue to open the Finish screen.
c. The fourth Configure Device screen appears. Figure 5-21 HP Setup Assistant – Configure Device – 4 Select the appropriate option. If you have a distinctive ring service, select Yes, and then select the type of ring from the dropdown menu. If you do not have a distinctive ring service, select No. If you select Yes, click Continue to open the Finish dialog box. If you select No, click Continue to open the fifth Configure Device screen.
d. The fifth Configure Device screen appears. Figure 5-22 HP Setup Assistant – Configure Device – 5 Select the appropriate option. If you have an answering machine that answers calls at the specified number, select Yes, I will.. If you do not have an answering machine that answers calls at the specified number, select No, I will not.. Macintosh Click Continue to open the Finish screen.
4. The Finish screen appears. Figure 5-23 HP Setup Assistant – Finish The information typed in previous screens appears in the Finish screen. If any item needs to be changed, click the Go Back button to return to the screen that displays the information that you need to change. Click Continue to open the Congratulations screen.
5. The Congratulations screen appears. Figure 5-24 HP Setup Assistant – Congratulations Click Done to close the HP Setup Assistant. HP LaserJet MFP uninstall instructions for Macintosh Use the following instructions to uninstall the printing-system software from the computer: 1. Locate the HP LaserJet MFP Uninstaller utility icon in the HP MFP Software folder by using the following path: /Applications/HP LaserJet MFP/HP Uninstaller.app 2.
Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, click Save As..., and type a name for the preset. 5. Click OK. Use printing presets 1. On the File menu, click Print. 2. Select the driver. 3.
Use watermarks A watermark is a notice, such as “Confidential,” that is printed in the background of each page of a document. 1. On the File menu, click Print. 2. Open the Watermarks menu. 3. Next to Mode, select the type of watermark to use. Select Watermark to print a semi-transparent message. Select Overlay to print a message that is not transparent. 4. Next to Pages, select whether to print the watermark on all pages or on the first page only. 5.
Print on both sides of the page (duplex printing) Use automatic duplex printing 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading special paper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper face-up with the bottom edge feeding into the printer first. ● For all other trays, load the letterhead paper face-down with the top edge at the back of the tray. 2. On the File menu, click Print. 3.
Scan from the product and HP Director (Macintosh) For more information about tasks and settings described in this section, see the HP Director online Help. Scanning tasks To scan to a software program, scan an item using the program itself. Any TWAIN-compliant program can scan an image. If the program is not TWAIN-compliant, save the scanned image to a file then place, open, or import the file in the software program. Use page-by-page scanning 1.
Fax a document from a Macintosh computer NOTE: On Macintosh operating systems, you can send faxes from the computer, but you cannot receive faxes to the computer. 1. In the software program, on the File menu, select Print. 2. Click PDF, and then select Fax PDF. 3. Enter a fax number in the To field. 4. To include a fax cover page, select Use Cover Page, and then enter the cover page subject and message (optional). 5. Click Fax.
ENWW Engineering details 6 Engineering details ● Paper and print media ● Firmware updates ● Problem solve ● Summary of HP ToolboxFX known issues ● Hewlett-Packard LaserJet M2727 MFP Series Printer Install Notes (Read Me First) 321
Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Change tray selection ● Media sources and destinations ● Source commands ● Media types and sizes Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in this user guide.
Size Dimensions A4 210 x 297 mm (8.27 x 11.69 inches) Executive 184 x 267 mm (7.24 x 10.51 inches) A3 297 x 420 mm (11.69 x 16.54 inches) A5 148 x 210 mm (5.83 x 8.27 inches) A6 105 x 148 mm (4.13 x 5.83 inches) B5 (JIS) 182 x 257 mm (7.17 x 10.12 inches) 16k 197 x 273 mm (7.75 x 10.75 inches) 16k 195 x 270 mm (7.7 x 10.6 inches) 16k 184 x 260 mm (7.25 x 10.25 inches) 8.5 x 13 216 x 330 mm (8.
Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in your print driver to obtain the best print results. CAUTION: HP LaserJet printers use fusers to bond dry toner particles to the paper in very precise dots. HP laser paper is designed to withstand this extreme heat.
Engineering details Tray 1 holds up to 50 sheets of media or five envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document. Media guides ensure that the media is correctly fed into the product and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using.
NOTE: When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. Do not fan the media. This reduces jams by preventing multiple sheets of media from feeding through the product at one time. Configure trays When using one of the trays for a specific size of paper, you can set the default size for the tray in HP ToolboxFX or from the control panel. In HP ToolboxFX, select Paper handling, and then select the size for the tray you want to set.
The following tables show the standard and optional media sources and destinations for the product.
Media types and sizes The tables in this section provide information about media features, media attributes, and mediahandling constraints for the product. Media features and attributes The following table lists the features and attributes of the media that appears under the Size Is: dropdown menu on the Paper tab. The list order can vary, depending on the product and operating system. The list contains all of the following sizes, and might contain sizes from other drivers.
Media sizes1 Width Height PCL 62 Envelope DL 110 mm 220 mm "DL" (4.33 inches) (8.66 inches) 99 mm 190 mm (3.88 inches) (7.5 inches) 185 mm 266 mm (7.25 inches) (10.5 inches) 216 mm 330 mm (8.5 inches) (12.99 inches) 216 mm 355 mm (8.5 inches) (14.0 inches) Minimum: Minimum: 98 mm 191 mm (3.86 inches) (7.5 inches) Maximum: Maximum: 312 mm 470 mm (12.28 inches) (18.
Table 6-7 Supported media types (continued) Media types (command string) Tray 1 Tray 2 and Tray 3 (250-sheet) Prepunched Y Y Recycled Y Y Tough Paper Y N Transparency Y Y Vellum 1 Tray 1 accepts cardstock between 106 g/m2 (29 lb) and 163 g/m2 (45 lb). To print on HP LaserJet Photo paper, use the Heavy Glossy setting in the printer driver. Custom media sizes Table 6-8 Custom media sizes Tray Dimensions Minimum Maximum Tray 1 Width 127 mm (5 inches) 216 mm (8.
Esc& n# Wd Paper type Esc& 6 Wd Rough Esc& 9 Wd Envelope 1 You must spell out the word "Transparency" in the string, although it is abbreviated as TRNSPRNCY on the control panel. 2 The correct command for cardstock is "Esc&n11WdCard Stock", with a space between the "d" and the "S", and with an uppercase "S".
Firmware updates The product has a flash-memory-based formatter that enables the firmware code to be updated in the event that new firmware is released for the product. Using flash memory also provides a way to recover the firmware in the event of code corruption or failure. Firmware update by using a flash executable file The configuration page lists the firmware version of the product.
Engineering details Problem solve ● Port communication ● File to E-mail utility ● Manual scrubber ● E-mail ● HP Scan Port communication ● Overview ● USB port connections ● Device conflicts in Windows Overview The product includes both a 10/100Base-T TCP/IP network port and a USB port. The product can be connected with either the 10/100Base-T TCP/IP network port or the USB port. The product does not support connection over a parallel port.
3. Double-click the System icon. 4. On the Hardware tab, click Device Manager. Check for product conflicts Follow these steps to check for product conflicts: 1. Look for products that appear on the list with a yellow exclamation mark (!) or a red X . 2. Identify port conflicts by double-clicking Port or by clicking the plus sign (+). Conflicts here usually interfere with two-way communication. 3. To check the status of a product, click the product name, and then click Properties.
Engineering details Installed product Figure 6-1 Sample Device Manager screen – Windows XP Click the View menu to see further options: ● Products by Type ● Products by Connection ● Resources by Type ● Resources by connection ● Hidden Products Table 6-10 Devices installed by the product software in Windows 2000, Windows XP, and Windows Vista ENWW Device by type Device Imaging devices ● HP LaserJet M2727xxx MFP Universal Serial Bus controllers ● HP LaserJet M2727xxx MFP FAX ● HP LaserJe
File to E-mail utility The File to E-mail utility collects the data specified in an .INI file and then attaches the data files to an e-mail that can be sent to HP Customer Support to assist troubleshooting. The utility runs on the computer, but does not interact with the product. The tool is included on the installer CD, but is not copied to the computer during the software installation. HP Customer Support can also send the utility by e-mail or by posting it to an HP Web site.
The following are a few simple steps you can take to improve copy and scan quality. ● Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan. ● Use high-quality originals. ● Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. ● Adjust the software settings according to how you plan to use the scanned page.
Summary of HP ToolboxFX known issues ● .NET Framework dependencies ● Product communication ● Obtain debug information from HP ToolboxFX ● USB drivers are unsigned ● A need to enable or disable HP ToolboxFX arises .NET Framework dependencies HP ToolboxFX is implemented using .NET technologies, and thus requires that the Microsoft .NET Framework be installed on the users system. When the HP ToolboxFX software installer runs, it will silently install Microsoft .NET Framework 1.1 (no service pack).
Another problem has been observed if you happen to have Microsoft .NET Framework 2.0 installed on your system at the time that you install the HP ToolboxFX software. The HP ToolboxFX software will still install the .NET Framework 1.1, since HP ToolboxFX will not utilize the .NET 2.0 Framework due to other problems. After the installation, if you run Microsoft Windows update, it will not recognize that the .NET 1.1 framework requires .NET 1.
Obtain debug information from HP ToolboxFX Although it is very unlikely, it is possible for HP ToolboxFX to encounter fatal errors, causing it to crash. If this occurs, you are presented with the following dialog: Figure 6-3 HP ToolboxFX – sample error dialog There is nothing that you did to cause this error, and nothing could be done to recover from the internal circumstances that caused the error. The only recourse is to re-boot the computer or re-start HP ToolboxFX from the Program Group.
1. Shut down HP ToolboxFX by executing HPTLBXFX.exe shutdown. See A need to enable or disable HP ToolboxFX arises on page 342. 2. Edit the C:\Program Files\HP\ToolBoxFX\defaults\manifest.
A need to enable or disable HP ToolboxFX arises Some users might not use any of the features provided by HP ToolboxFX, and might want to disable it in order to free memory and processing resources. To disable HP ToolboxFX, follow these steps: 1. Use the Windows Search feature to find the hptlbxfx.exe application. Typically, this executable file is found in the following location: C:\Program Files\HP\ToolboxFX\bin 2. Click Start. 3. Click Run. 4.
● Introduction ● Late-breaking information ● Installation Instructions ● Technical assistance ● Legal statements Introduction Purpose of this document This document provides specific installation instructions and other information you should know before you install and use the printing system.
media (tray 2); a 2nd - 250-sheet tray (tray 3) for standard sizes; a V.34 fax modem; automatic duplex (two-sided) printing; standard print cartridge that can print as many as 3,000 pages at 5% coverage; a high-capacity print cartridge that can print as many as 7,000 pages at 5% coverage; integrated convenience stapler. This file provides specific installation, compatibility, and troubleshooting information.
● HP Fax Setup Wizard ● HP LaserJet Scan ● Users Guide (Windows Help format) End-user software components for Recommended Install (Available on Windows XP and Windows Vista) DRIVERS A driver is software that provides software applications access to the device features. Typically, you should install drivers for each device.
Device documentation The following documents are available on the printing system software CD-ROM: HP LaserJet M2727 MFP models ● Document: HP LaserJet M2727 MFP User Guide File name: LJM2727MFP_use_.pdf File name: LJM2727MFP_use_.chm Path: :\\MANUALS\LJM2727MFP_use_.pdf Path: :\\MANUALS\LJM2727MFP_use_.
● ◦ Verify that your cable is USB 2.0 high-speed compliant. ◦ Ensure that your cable is connected correctly. Remove the USB cable, look at the end of the cable, and then match it to the pattern on the USB port. Make sure that it is not upside down. Insert one end of the USB cable completely into the USB port on the HP device and the other end into the back of the computer. ◦ Check that the peripheral is powered on. Peripherals will not be recognized if the power is off.
● The default file type for the HP LaserJet Scan software is JPEG when scanning to a file, and the default file type is PDF when scanning to e-mail. A JPEG file supports 256 Gray Shades (8 bit) output type. If you select an output type of black and white (1 bit), the file produced will still be in the JPEG format. To get a true black and white output type, create a new destination, and at the Scan Settings screen change the color mode to black and white.
NOTE: Administrator privileges are required to install the printing system on a Windows XP or Windows Vista operating system. Printing system installation from a CD-ROM 1. Do not plug the USB cable into the computer system. 2. Close all programs. 3. Insert the CD-ROM. 4. If the HP printing system installer program has not started after 30 seconds, complete steps 5 through 7. 5. Select Run from the Start menu on your taskbar. 6. Browse to the root directory on the CD-ROM drive. 7.
4. In Windows XP, open the Microsoft Windows Control Panel. Double-click Add/Remove Programs. In Windows Vista, open the Microsoft Windows Control Panel. Double click Programs and Features. 5. You will see entries for HP Customer Participation Program and HP Update. For each item, click Change/Remove and follow the prompts in Windows XP. In Windows Vista, choose Uninstall/ Change. Technical assistance Some of the following services are provided for the United States only.
Index Symbols/Numerics % of actual size setting 261 A About tab HPToolboxFX 89 printer drivers 282 accessibility features 3 accessibility, documentation 23 ADA (Americans with Disabilities Act) compliance 23 Add Printer installation 188 ADF HP Director 291 locating 4 Adobe Acrobat Reader 31 Advanced network settings 87 Advanced Printing Features setting, printer drivers 245 Advanced screen, EWS 120 Advanced tab, printer drivers 242 alerts e-mail 40, 52 pop-up 38 Receive alert messages for product events
Device Configuration screen, EWS 95 Device Configuration screen, HP ToolboxFX 43 device conflicts 333 Device Information screen, EWS 106 Device Information screen, HP ToolboxFX 65 Device Management pane, HP Easy Printer Care 136 Device Polling screen 76 Device Settings tab printer drivers 273 device status Macintosh Services tab 318 Device Status screen, EWS 93 Device Status screen, HP ToolboxFX 41 diagnostics 32, 271 dial prefix settings 155 dialog boxes, Macintosh installation about 300 dialog boxes, Wind
External Fonts settings, PCL 6 printer driver 278 F FastRes 259 fax cover page 174 Data Properties screen 60 Device Polling screen 76 dial prefix settings 155 distinctive ring settings 159 features available 176 HP Send Fax software 170 laptop computers 36 multiple recipients, sending to 172 multitasking 177 operating systems supported 11 PC fax programs 180 Receive Log screen 56 ring settings 159 Send Log screen 56 Setup Utility screen 154 Fax folder, HP ToolboxFX 53 Fax Phone Book screen, EWS 115 Fax Phon
Flip pages up 268 Font Substitution Table 276 Form to Tray Assignment 275 Graphic settings 245 help 240 Installable Options settings 281 media supported 328 media-type commands 330 Pages per sheet 269 Paper Options 253 Paper/Quality tab 251 Printing Preferences tab 238 Properties tab 239 Resizing Options settings 261 Scale to fit 261 Services tab 271 settings, changing 238 TrueType font settings 245 Watermarks settings 262 HP postscript level 3 emulation operating systems supported 10 HP postscript level 3
System Setup screen 74 Troubleshooting folder 62 troubleshooting known issues 338 User Guide screen 61 HP Web Jetadmin 11, 33, 122 HTML files, viewing 22 I information pages, printing 49 input tray loading media 325 input trays.
first page 316 pages per sheet 317 supported sizes 322 memory Device Configuration screen, HP ToolboxFX 43 HP postscript level 3 emulation printer driver settings 280 printer driver settings 282 system requirements 177 message angle on watermarks 264 message on watermarks 264 messages alerts, receiving 38 Auto continue settings 74 e-mail alerts 40 pop-up alerts 38 Microsoft Outlook 145 model number, locating 5 Mopier mode 265 multiple pages per sheet 317 multitasking 177 My HP Printers screen, HP Easy Print
Paper Source: settings 256 Paper type: settings 256 Paper Types screen, EWS 109 Paper Types screen, HP ToolboxFX 72 Paper/Quality tab printer drivers 251 parallel port, not supported 333 part numbers documentation 23 Macintosh software CDs 294 Windows software CDs 17 PC 5e screen, HP ToolboxFX 80 PC fax programs 180 PCL 5 UPD media-source commands 327 PCL 6 printer driver External Fonts settings 278 Font DIMM Installer 278 media-source commands 327 Print Optimizations option 245 Send TrueType as Bitmap 247
Printing screen, EWS 112 Printing screen, HP ToolboxFX 79 printing shortcuts creating 250 predefined 250 Printing Shortcuts tab 248 priority, settings 29 product serial number, locating 5 Product Registration screen, HP ToolboxFX 91 Progress indicator screen, Macintosh installation 304 Properties tabs, printer drivers 239 protocols 280 protocols, network 177 PS Emulation drivers 29 PS emulation printer driver Installable Options settings 281 PS fonts 11 Q quality print settings (Macintosh) 316 quality setti
custom, printer driver support 330 HP ToolboxFX settings 65 margins 329 Print on both sides settings, printer drivers 267 printer driver settings 254 SNMP screen, EWS 121 SNMP settings 87 software components 7 express installation 8 HP ToolboxFX 33 HP Web Jetadmin 33 recommended installation 7 settings 29 supported operating systems 6, 28, 288 uninstalling Macintosh 315 Windows 34 software license agreement screen, Macintosh installation 304 software license screen, Macintosh installation 303 software, orde
TWAIN driver 11, 31, 146 Macintosh support 291 troubleshooting 147 two-sided printing media supported 329 types, paper commands 330 fuser modes 72 HP ToolboxFX settings 65 Print on both sides settings, drivers 267 printer driver settings 256 supported 328, 329 U uninstallation express 234 Macintosh software 315 manual, Windows 236 recommended 234 Windows product software 234 uninstalling Macintosh software 315 UNIX support 10, 20 updating firmware 332 USB cable screen, Macintosh installation 305 USB port co
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