HP LaserJet M2727 MFP Series - User Guide

HP ToolboxFX .................................................................................................................................. 144
View HP ToolboxFX ......................................................................................................... 144
Status ............................................................................................................................... 144
Alerts ................................................................................................................................ 145
Fax ................................................................................................................................... 145
Help ................................................................................................................................. 148
System Settings ............................................................................................................... 149
Print Settings ................................................................................................................... 151
Network Settings .............................................................................................................. 152
Embedded Web server ..................................................................................................................... 153
Features ........................................................................................................................... 153
Use HP Web Jetadmin software ...................................................................................................... 154
Security features .............................................................................................................................. 154
Secure the embedded Web server .................................................................................. 154
Lock the control-panel menus .......................................................................................... 154
Private receive ................................................................................................................. 154
Use the convenience stapler (HP LaserJet M2727nfs mfp only) ..................................................... 155
Staple documents ............................................................................................................ 155
Load staples .................................................................................................................... 156
Manage supplies .............................................................................................................................. 157
Check and order supplies ................................................................................................ 157
Replace supplies ............................................................................................................. 159
Clean the product ............................................................................................................ 162
Firmware updates ............................................................................................................ 165
12 Problem solve
Problem-solving checklist ................................................................................................................. 168
Restore the factory-set defaults ....................................................................................................... 169
Control-panel messages .................................................................................................................. 170
Alert and warning messages .......................................................................................... 170
Critical error messages .................................................................................................... 174
Control-panel display problems ........................................................................................................ 176
Clear jams ........................................................................................................................................ 176
Causes of jams ................................................................................................................ 176
Where to look for jams ..................................................................................................... 177
Clear jams from the ADF ................................................................................................. 177
Clear jams from the input-tray areas ............................................................................... 180
Clear jams from the duplexer ........................................................................................... 183
Clear jams from the output-bin areas .............................................................................. 185
Clear jams from the print-cartridge area .......................................................................... 187
Clear jams from the convenience stapler (HP LaserJet M2727nfs mfp only) .................. 188
Avoid repeated jams ....................................................................................................... 189
Solve image-quality problems .......................................................................................................... 190
ENWW vii