Datasheet

Warranty
3 Year, On-site Warranty Service. 7x24 4-hour remote response with next business day on-site response
HP warrants only that the Software media will be free of physical defects for a period of ninety (90) days from delivery.
For more information about HP's Global Limited Warranty and Technical Support, visit:
http://www.hp.com/products/storageworks/warranty
Services Included with the
Product
One year of HP Software Support, standard 9x5 business hours (software advisory and remedial
software telephone support, new version license rights, and media and documentation distribution
service).
For increased uptime, productivity and ROI-HP Care Pack packaged services for Storage
These days, you need to get the most out of your storage investment-you can't afford not to. When you buy HP storage products
and solutions, it's also a good time to think about what levels of service and support you may need. To help take the worry out of
deploying, designing, maintaining, and managing your environment, we've designed a portfolio of service options that are as:
flexible, reliable and scalable as your storage. Unlike storage-only vendors, we take a holistic approach to your entire
environment, bridging storage, servers, blades, software and network infrastructures with our HP Care Pack packaged services
for Storage.
Protect your business beyond the warranty
When it comes to robustness and reliability, standard warranties on today's computing equipment have matured just as the
technologies have matured. Good news on some fronts-but also a source of potential problems and subsequent consequences
that come from depending on standard warranties alone. Standard warranty protects against product defects and some causes
of downtime- but not the business. By using a standard approach to warranty uplifts, such as HP Care Pack Services, you can
reduce downtime risks and be more certain of operational consistency for both mission-critical and standard business
computing. Simply put, HP Care Pack Services normalize the warranty of combined products - helping you proactively guard
against unplanned downtime.
Extending warranties with HP Care Pack Services
For cost-effective upgrading or extending your standard warranty, HP Care Pack Services offer a suite of standard reactive
hardware and software support services that are sold separately, or combined as with our Support Plus and Support Plus 24
services. The portfolio also provides a combination of proactive and reactive services, such as Proactive 24 Service and Critical
Service. In addition, with HP Proactive Select we offer an innovative approach to service delivery that gives you the flexibility to
acquire the specific proactive services you need today, then add services as your needs evolve. HP Proactive Select offers a
broad set of technical or per-event type service options - including server, storage, and network, SAN device, and software,
environment, installation and education services. Services that you can mix and match depending on your specific requirements,
from preliminary planning and equipment delivery to installation, configuration, integration, and testing, through every level
of ongoing support. Our HP Care Pack packaged services for Storage assures help when you need it most. And for many products,
post-warranty HP Care Pack Services are available when your original warranty has expired.
HP Storage Services: Offering reliability, flexibility and value-just like your storage
HP Storage Services offers a full spectrum of customer care, from technology support to complex migrations to complete
completely managed services. HP Factory Express provides customization, integration and deployment services for turnkey
solutions. HP Education offers flexible, comprehensive training on storage networking, disk storage systems, and storage
software to help your IT staff get the most out of your investments. And HP Financial solutions extend innovative financing and
asset management programs to cost-effective buy, manage and eventually retire your older equipment.
QuickSpecs
HP 3PAR StoreServ 10000 Storage
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