HP OfficeJet G Series Multifunction Printer English Manual

Chapter 10Support services and warranty 47
HP OfficeJet G Series
To order HP OfficeJet software, call the phone number for your country.
Hewlett-Packard limited warranty
The following apply to your unit:
 Duration of Limited Warranty (Hardware): 1 Year
 Duration of Limited Warranty (Software): 90 Days
 Duration of Limited Warranty (Print Cartridges): 90 Days
 Hewlett-Packard (HP) warrants to the end-user customer that HP products will be free from defects in
materials and workmanship, for a specified time after the date of purchase by the customer. The duration of
this limited warranty is stated earlier. Additional conditions and limitations include:
HP does not warrant the operation of any product to be uninterrupted or error-free.
 HPs limited warranty covers only those defects which arise as a result of normal use of the product, and do not
apply to any:
a Improper or inadequate maintenance;
b Unauthorized modification or misuse;
c Operation outside the products environmental specifications, including duty cycle abuse or use of a
mechanical switchbox without a designated surge protector;
d Use of non-supported printing media; or
e Improper site preparation or maintenance.
 For HP OfficeJet products, the use of a non-HP or refilled print cartridge does not affect either the warranty to
the customer or any HP support contract with the customer; print cartridge includes ink cartridges. However,
if HP OfficeJet failure or damage is attributable to the use of a non-HP or refilled print cartridge, HP will charge
its standard time and materials charges to service the HP OfficeJet for the particular failure or damage.
 If any print cartridge product proves defective during the applicable warranty period, and if the cartridge is
covered by HPs warranty, the customer shall return the product for replacement.
 If HP receives, during the applicable warranty period, notice of a defect in hardware product that is covered by
HPs warranty, HP shall either repair or replace the product, at its option. Any replacement product may be
either new or like-new, provided that it has functionality at least equal to that of the product being replaced.
 If HP is unable to repair or replace, as applicable, a defective product which is covered by HPs warranty, HP
shall, within a reasonable time after being notified of the defect, refund the purchase price for the product,
provided the customer returns the product.
 Your warranty is valid in any country where this product is distributed by Hewlett-Packard. Contracts for
additional warranty services, such as on-site service, are available from any authorized HP service facility in
countries where this product is distributed by HP or by an authorized importer.
 This Limited Warranty Statement gives the customer specific legal rights. The customer may also have other
rights which vary from state to state in the United States, from province to province in Canada, and from
country to country elsewhere in the world.
Region Number for ordering
U.S. (888) HP DISKS (473-4757)
Argentina 541 14 778-8380
Asia 65 740 4477
Australia/New Zealand 61 3 8877 8000
Brazil 55-11-829-6612
Chile 800 360999
Europe [phone]
Europe [phone]
South Africa [phone]
Mexico 01 800 4726684
Venezuela 800 47 888
Venezuela (Caracas) 207 8488
AvPrn.book Page 47 Monday, February 28, 2000 11:13 AM