User Guide
© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices ....................................................................................................................................... 1 Fun things to do .................................................................................................................................... 2 More HP resources ...
Configuring a wireless router ............................................................................ 19 Protecting your WLAN ....................................................................................... 19 Connecting to a WLAN ...................................................................................... 20 Using Bluetooth wireless devices ...................................................................................... 20 Connecting to a wired network ..........................
Scrolling ............................................................................................................................. 36 Pinching/zooming .............................................................................................................. 36 Rotating (select models only) ............................................................................................ 37 2-finger click (select models only) ................................................................................
7 Managing and sharing information ............................................................................................................. 55 Using a USB device ........................................................................................................................... 55 Connecting a USB device .................................................................................................. 56 Removing a USB device ......................................................................
11 Backing up, restoring, and recovering ..................................................................................................... 73 Creating recovery media and backups ............................................................................................... 74 Creating HP Recovery media ............................................................................................ 74 Restore and recovery .......................................................................................
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1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read this chapter to learn about best practices after setup, fun things to do with your computer, and where to find additional HP resources. Best practices To get the most out of your smart investment, after you set up and register the computer, we recommend the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® 8 features.
Fun things to do 2 ● You know that you can watch a YouTube video on the computer. But did you know that you can also connect your computer to a TV or gaming console? For more information, see Using video on page 29. ● You know you can listen to music on the computer. But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world? See Using audio on page 27. ● You know you can create a powerful presentation with Microsoft applications.
More HP resources You have already used Setup Instructions to turn on the computer and locate this guide. To locate product details, how-to information, and more, use this table. Resource Contents Setup Instructions ● Overview of computer setup and features. Windows 8 Basics guide ● Overview of using and navigating with Windows® 8. Help and Support ● A broad range of how-to information and troubleshooting tips. Safety & Comfort Guide ● Proper workstation setup.
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c, and then select Control Panel. 2. Select System and Security, and then in the System area, click Device Manager. A list displays all the devices installed in your computer.
Right side Component Description (1) Mute button Turns speaker sound on or off. (2) Volume dial Adjusts the speaker volume. To increase the volume, rotate the dial clockwise. To decrease the volume, rotate the dial counter-clockwise. (3) Beats Audio button Opens Beats Audio Control Panel, which allows you to view and control all audio settings. Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.
Component (7) (8) 6 Description AC adapter light Power connector Chapter 2 Getting to know your computer ● White: The computer is connected to external power, and the battery is fully charged. ● Amber: The computer is connected to external power, and the battery is charging. ● Blinking amber: The computer is connected to external power, and there is a battery error or the battery has reached a low or critical battery level. ● Off: The computer is running on battery power.
Left side Component Description (1) DisplayPort Connects an optional digital display device, such as a highperformance monitor or projector. (2) HDMI port Connects an optional video or audio device, such as a highdefinition television, any compatible digital or audio component, or a high-speed HDMI 1.4 device. (3) RJ-45 (network) jack Connects a network cable. (4) USB 3.0 charging port Connects an optional USB 1.0, USB 2.0, or USB 3.
Display Component Description (1) Turns off the display and initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The internal display switch is not visible from the outside of the computer. (2) WLAN antennas (2)* Send and receive wireless signals. (3) Proximity sensors (2)* Detect your presence in front of the computer and turn on the keyboard backlight.
Top TouchPad Component (1) Description TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad off or on when you quickly double-tap the button. (3) Left TouchPad button Functions like the left button of an external mouse. (4) TouchPad zone Reads your finger gestures to move the pointer or activate items on the screen. (5) Right TouchPad button Functions like the right button on an external mouse.
Lights Component (1) Description Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power to preserve your work. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Component (6) (7) Description Beats Audio light Mute light ● Red: Beats Audio is on. ● Off: Beats Audio is off. ● Amber: Speaker sound is off. ● Off: Speaker sound is on.
Button Component Power button Description ● When the computer is off, press the button to turn on the computer. ● When the computer is in the Sleep state, press the button briefly to exit Sleep. ● When the computer is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will cause unsaved information to be lost. NOTE: For select models, the Intel® Rapid Start Technology feature is enabled at the factory.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Performs the following tasks: ● When the key is pressed in combination with the esc key, system information is displayed. ● When the key is pressed in combination with the b key, Beats Audio is enabled or disabled. ● When the key is pressed in combination with the t key, the Twitter website opens. (3) Windows logo key Displays the Windows desktop.
Bottom Component Description (1) Battery cover release latch Releases the battery cover. (2) Vent Enables the computer fan to cool internal components. NOTE: The fan starts up automatically to prevent overheating. It is normal for the fan to cycle on and off while the computer is on. (3) 14 Battery cover lock Chapter 2 Getting to know your computer Locks the battery cover into place.
Labels Identifying the labels The labels on the computer provide information you may need when you troubleshoot problems or travel internationally with the computer. The labels are located on the bottom of the computer, inside the battery bay, or in another easily accessible location. To locate the labels, see Locating the labels on page 15. ● Service label—Provides important information. NOTE: Have this information available when you contact technical support.
2. Slide the battery cover (3) away from the computer, and then remove the battery cover. To replace the battery cover: 1. Slide the battery cover (1) toward the rear of the computer until it is seated. 2. Slide the battery cover lock (2) to lock the battery cover into place. NOTE: The battery cover release latch automatically locks into place.
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world. Connecting to a wireless network Wireless technology transfers data across radio waves instead of wires.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To use operating system controls: 1. From the Start screen, type n, and then select Settings. 2.
Setting up a WLAN To set up a WLAN and connect to the Internet, you need the following equipment: ● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from an Internet service provider ● A wireless router (2) (purchased separately) ● A wireless computer (3) NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type of modem you have.
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted over the network. For more information, from the Start screen, type h, and then select Help and Support. Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If the device is on, the wireless light is on. If the wireless light is off, press the wireless button. NOTE: On some models, the wireless light is amber when all wireless devices are off. 2.
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LAN connection uses a network cable and is much faster than a modem connection, which uses a telephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem cable or telephone cable into an RJ-45 (network) jack.
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones.
Volume dial Like the dial on a stereo, the integrated volume dial controls speaker volume on the computer. ▲ To increase speaker volume, rotate the dial clockwise. – or – ▲ To decrease speaker volume, rotate the dial counter-clockwise.
Using the webcam Your computer has an integrated webcam, a powerful social networking tool that allows you to communicate up close with friends and colleagues, next door or on the other side of the world. With the webcam, you can stream video with your instant messaging software, capture and share video, and take still photos. ▲ To start the webcam, from the Start screen, type c, and then select CyberLink YouCam from the list of applications.
Sharing media and data between devices Your computer is configured with Near Field Communication (NFC) which makes it simple to connect devices, exchange digital information, and perform transactions with a touch. By simply tapping an NFC-enabled Android 4.0 smart phone to your computer, you can wirelessly share informaton between your computer and your phone. Your computer is configured with NFC hardware and software from Microsoft Windows 8 and sMedio 360.
From the Start screen, type s, and then select sMedio 360 Suite for HP from the list of applications. Using sMedio 360 TrueSync To migrate and synchronize data between two computers, they must be on the same home group network. For information on setting up a home group network, select the Tutorial app on the sMedio screen. Accessing sMedio 360 TrueSync 1. From the Windows desktop, click the sMedio 360 TrueSync icon on the taskbar. 2.
3. Swipe left or right to find your music, videos, and photos. 4. Open the media that you want to share. 5. Tap any part of your phone on the left palm rest of your computer. 6. A message, “Touch to Beam,” appears on the phone screen. Press and hold the image for a few seconds. 7. In a few seconds, you are prompted on your computer to stream, copy, or cancel the file. Depending on what you choose, the file will begin streaming or is copied to the correct folder on your computer.
Connecting a microphone To record audio, connect a microphone to the microphone jack on the computer. For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. Using HP Wireless Audio (select models only) With HP Wireless Audio, you can set up a wireless sound system in your home and stream audio from your computer to a compatible set of wireless-enabled speakers or other audio devices.
external speakers connected to a USB port, or through Beats Audio headphones connected to the headphone jack. Accessing Beats Audio Control Panel Use Beats Audio Control Panel to view and manually control audio and bass settings. ▲ To open Beats Audio Control Panel, from the Start screen, type h, select HP Utility Center, and then select HP Beats Audio. Enabling and disabling Beats Audio ▲ To enable or disable Beats Audio, press the fn key in combination with the b key.
Connecting an HDMI device NOTE: To connect an HDMI device to your computer, you need an HDMI cable, sold separately. To see the computer screen image on a high-definition TV or monitor, connect the high-definition device according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high-definition TV or monitor. 3.
To return the audio stream to the computer speakers: 1. From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. 2. On the Playback tab, click Speakers and Headphones. 3. Click Set Default, and then click OK. Connecting a digital display device The DisplayPort connects a digital display device such as a high-performance monitor or projector.
Using Intel Wireless Display and Wireless Music (select models only) Intel® Wireless Display and Wireless Music allow you to transmit your computer content wirelessly to your receive/display device, such as HDTV, monitor, projector, game console, Blu-ray player, or DVR, by using an optional wireless adapter (purchased separately). For details about using the wireless adapter, see the manufacturer's instructions. ▲ To open Intel Wireless Display, from the Start screen, type w, and then select Intel WiDi.
5 Navigating using touch gestures, pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in addition to the keyboard and mouse. Touch gestures can be used on your computer TouchPad or on the touch screen. NOTE: An external USB mouse (purchased separately) can be connected to one of the USB ports on the computer. Review the Windows 8 Basics guide included with your computer.
Using the TouchPad The TouchPad allows you to navigate the computer with simple finger movements. You can customize the touch gestures by changing settings, button configurations, click speed, and pointer options. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. Under Devices and Printers, select Mouse. Turning the TouchPad off or on To turn the TouchPad off or on, quickly double-tap the TouchPad on/off button.
Using TouchPad gestures A TouchPad allows you to control the poiner on the screen using your fingers. TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on a external mouse. NOTE: TouchPad gestures are not supported in all apps. To view a demonstration of each gesture: 1. From the Start screen, type c to display the Apps list. Select Control Panel, and then select Hardware and Sound. 2. Select Synaptics TouchPad. 3.
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. 36 ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. ● Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together.
Rotating (select models only) Rotating allows you to turn items such as photos. ● Point to an object, then anchor the forefinger of your left hand in the TouchPad zone. Using your right hand, slide your forefinger in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps.
Flicking (select models only) Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion up, down, left or right. Edge swipes Edge swipes allow you to perform tasks such as changing settings and finding or using apps. Right-edge swipe The right-edge swipe reveals the charms, which let you search, share, start apps, access devices, or change settings.
Top-edge swipe The top-edge swipe allows you to access All Apps available from the Start screen. IMPORTANT: ● When an app is active, the top-edge gesture varies depending on the app. Swipe your finger gently from the top edge to display available apps. Left-edge swipe The left-edge swipe reveals your open apps so that you can switch to them quickly. ● Swipe from the left edge of the TouchPad to switch between apps.
Radiance backlight keyboard and proximity sensor The radiance backlight keyboard feature, turned on at the factory, uses proximity sensor technology to automatically light up the keyboard when the sensors detect your presence in front of the computer. The proximity sensors, also turned on at the factory, automatically turn the radiance backlight keyboard feature on or off based on your location. ▲ To turn the radiance backlight keyboard feature off or on, press f5.
Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions as using touch gestures. The keyboard also allows you to use action keys and hot keys to perform specific functions . TIP: The Windows logo key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop. Pressing the Windows logo key again will return you to the previous screen.
Icon Key Description f5 Turns the radiance backlight keyboard feature off or on. NOTE: To conserve battery power, turn off this feature. To switch between low, medium, or high brightness levels, press and hold this key in combination with either the up or down arrow key. f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f7 Begins, pauses, or resumes playback of an audio CD, a DVD, or a BD.
Shortcut key + Key Description tab Switches between open apps. NOTE: alt + f4 Continue to press this key combination until the app you want displays. Closes an active app. Using the hot keys A hot key is a combination of the fn key, b key, t key, and the esc key. To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Description Display system information.
6 Managing power Your computer can operate on either battery power or external power. When the computer is only running on battery power and an AC power source is not available to charge the battery, it is important to monitor and conserve the battery charge. Your computer supports power plans to manage how your computer uses and conserves power so that you can balance computer performance with power conservation.
Initiating Sleep and Hibernation Microsoft® Windows has two power-saving states, Sleep and Hibernation. ● Sleep–The Sleep state is automatically initiated after a period of inactivity when running on battery power or on external power. Your work is saved to memory, allowing you to resume your work very quickly. You can also initiate Sleep manually. For more information, see Initiating and exiting Sleep on page 45.
When the computer exits Sleep, the power lights turn on and the computer returns to the screen where you stopped working. NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before the computer will return to the screen. Enabling and exiting user-initiated hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using Power Options: 1.
Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly access power settings and view the remaining battery charge. ● To display the percentage of remaining battery charge and the current power plan, on the Windows desktop, point over the power meter icon. ● To use Power Options, or to change the power plan, click the power meter icon and select an item from the list.
Selecting a power plan A power plan manages how the computer uses power and helps you conserve power and maximize performance. To change the power plan, from the Start screen, type power, select Settings, and then select Power Options. The following power plans are available: ● HP Recommended (recommended). Automatically balances performance with energy consumption on capable hardware. ● Power saver. Saves power by reducing system performance and screen brightness where possible. ● High performance.
Running on battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. If the computer has a charged battery installed and the AC adapter is disconnected from the computer, the computer automatically switches to battery power and the display brightness decreases to conserve battery life. The battery in the computer slowly discharges when the computer is off and unplugged from external power.
● Stop, disable, or remove any external media cards that you are not using. ● Before you leave your work, initiate Sleep or shut down the computer. Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level, the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. – or – ● The power meter icon on the Windows desktop shows a low or critical battery notification.
Running on external AC power For information on connecting to AC power, refer to the Setup Instructions poster provided in the computer box. The computer does not use battery power when the computer is connected to AC external power with an approved AC adapter or an optional docking/expansion device. WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
To test the AC adapter: 1. Shut down the computer. 2. Connect the AC adapter to the computer, and then plug it into an AC outlet. 3. Turn on the computer. ● If the power lights turn on, the AC adapter is working properly. ● If the power lights remain off, check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure.
HP CoolSense (select models only) HP CoolSense automatically detects when the computer is not in a stationary position and adjusts performance and fan settings to keep the surface temperature of your computer at the optimum level of comfort. When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer may be higher than it would be with HP CoolSense on.
Shutting down (turning off) the computer CAUTION: Unsaved information is lost when the computer shuts down. Be sure to save your work before shutting down the computer. The Shut down command closes all open programs, including the operating system, and then turns off the display and computer.
7 Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Your computer has an internal hard drive or a solid state drive that stores your computer's software, operating system, and also provides storage for all of your personal files. Some computers have a built-in optical drive that allows you to read or write to a CD, DVD, or (on select models) Blu-ray Disc (BD).
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected.
Removing a USB device CAUTION: To reduce the risk of damage to a USB connector, do not pull on the cable to remove the USB device. CAUTION: To reduce the risk of loss of information or an unresponsive system, use the following procedure to safely remove the USB device. 1. Save your information and close all programs associated with the device. 2. From the Windows desktop, click the hardware icon in the notification area, at the far right of the taskbar.
Inserting and removing a digital storage card To insert a digital storage card: CAUTION: To reduce the risk of damage to the digital card connectors, use minimal force to insert a digital card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the digital storage slot, and then press in on the card until it is firmly seated. A sound indicates that the device has been detected.
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. This chapter provides information about improving the performance of your computer by running tools such as Disk Defragmenter and Disk Cleanup. It also provides information about updating your programs and drivers, instructions for cleaning your computer, and tips for traveling with your computer.
After you start Disk Defragmenter, it works without supervision. However, depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete. HP recommends defragmenting your hard drive at least once a month. You may set Disk Defragmenter to run on a monthly schedule, but you can defragment your computer manually at any time. To run Disk Defragmenter: 1. Connect the computer to AC power. 2.
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available. For example, older graphics components might not work well with the most recent gaming software.
Cleaning your computer Cleaning your computer and external devices helps keep them in good working condition. If you don't clean your computer, dust and dirt particles can build up. CAUTION: Avoid using the following cleaning products to clean your computer: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons, which can permanently damage the surface of the computer.
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep your equipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards, such as digital storage cards, from the computer. ◦ Turn off, and then disconnect all external devices. ◦ Shut down the computer. ● Take along a backup of your information.
9 Securing your computer and information Computer security is essential for protecting the confidentiality, integrity, and availability of your information. Standard security solutions provided by the Windows operating system, HP applications, the non-Windows Setup Utility (BIOS), and other third-party software can help protect your computer from a variety of risks, such as viruses, worms, and other types of malicious code.
● Change your passwords at least every three months. ● An ideal password is long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and then remove all password settings. For additional information about Windows passwords, such as screen-saver passwords, from the Start screen, type h, and then select Help and Support.
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): 1. To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. 2. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts.
TPM Embedded Security device (select models only) TPM (Trusted Platform Module) provides additional security for your computer. You can modify the TPM settings in Setup Utility. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and System Diagnostics on page 70. The following table describes the TPM settings in Setup Utility.
Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. For more information about computer viruses, from the Start screen, type h, and then select Help and Support. Using firewall software Firewalls are designed to prevent unauthorized access to a system or network.
If you have installed third-party software after you purchased your computer, regularly update the software. Software companies provide software updates to their products to correct security problems and improve functionality of the software. Securing your wireless network When you set up your wireless network, always enable security features. For more information, see Protecting your WLAN on page 19.
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility (BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc, and then press f2. 2. Click the diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc. If you need to restart unit while it is running, press ctrl +alt+ delete to restart.
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state or even back to the original factory state, all with simple steps.
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced.
software programs installed at the factory, and then configures the settings for the programs. HP Recovery media can also be used to customize the system or aid in the replacement of a hard drive. ● Only one set of HP Recovery media can be created. Handle these recovery tools carefully, and keep them in a safe place. ● HP Recovery Manager examines the computer and determines the required storage capacity for the blank USB flash drive or the number of blank DVD discs that will be required.
Restore and recovery There are several options for recovering your system. Choose the method that best matches your situation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restore your information from the backups you created. For more information and steps for using File History, see Windows Help and Support. From the Start screen, type h, and then select Help and Support.
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall.
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows, select Get started, and follow the onscreen instructions. Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state.
To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager, and follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. 1.
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drive space. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP Recovery Manager option for minimized image recovery. Create HP Recovery media before removing the Recovery partition to ensure you have recovery options; see Creating HP Recovery media on page 74.
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with the computer. The computer operates on DC power, which can be supplied by an AC or a DC power source. The AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered from a standalone DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer.
Operating environment Factor Metric U.S.
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—for example, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors may damage electronic components.
Index Symbols/Numerics 2–finger click 37 A AC adapter light 6 AC adapter, testing 51 action keys decrease screen brightness 41 Help and Support 41 identifying 13 increase screen brightness 41 next track or section 42 play, pause, resume 42 previous track or section 42 radiance backlight keyboard 42 switch screen image 41 volume down 42 volume mute 42 volume up 42 wireless 42 antivirus software, using 68 audio functions, checking 29 Audio-in (microphone) jack, identifying 7 Audio-out (headphone) jack, ident
hard drive, HP 3D DriveGuard 59 HDMI configuring audio 30 HDMI port, connecting 30 HDMI port, identifying 7 headphone jack, identifying 7 headphones, connecting 27 Hibernation exiting 46 initiated during critical battery level 50 initiating 46 high-definition devices, connecting 30, 32 hot keys bass settings 43 Beats Audio 13 description 43 display system information 43 Twitter 13, 43 using 43 HP 3D DriveGuard 59 HP and third-party software updates, installing 68 HP Recovery Manager 78 correcting boot probl
recycle computer 77 recycle, computer 76 refresh 77 refresh, computer 76 regulatory information regulatory label 15 wireless certification labels 15 remove everything and reinstall Windows 77 reset computer 76, 77 steps 77 restore, Windows File History 76 RJ-45 (network) jack, identifying 7 S scrolling TouchPad gesture 36 security cable lock, installing 69 security cable slot, identifying 5 security, wireless 19 service label, computer 15 setting password protection on wakeup 46 setup of WLAN 19 Setup Utili
