HP ProLiant BL680c Generation 5 Server Blade Maintenance and Service Guide Part Number 452659-004 December 2010 (Fourth Edition)
© Copyright 2007, 2010 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Microsoft and Windows are U.S.
Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service ......................................................................................................................... 5 Illustrated parts catalog ............................................................................................................... 16 Server blade components ...........................................
System maintenance switch procedures ............................................................................................ 51 HP c-Class Blade SUV Cable..................................................................................................................... 52 Specifications ............................................................................................................................. 53 Environmental specifications ..........................................................
Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts: • Mandatory—Parts for which customer self repair is mandatory.
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti. In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente.
anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSRErsatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen.
Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío.
bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt. Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP.
Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
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Illustrated parts catalog Server blade components Item Description Spare part number Customer self repair (on page 5) 1 Heatsink 453939-001 Optional2 2 Processor — — a) 1.60-GHz Intel® Xeon™ processor E7310, 2x2MB cache, 1066-MHz FSB** 452461-001 Optional2 b) 1.86-GHz Intel® Xeon™ processor L7345, 2x4MB cache, 1066-MHz FSB* ** 452462-001 Optional2 c) 2.13-GHz Intel® Xeon™ processor E7320, 2x2MB cache, 1066-MHz FSB* ** 452460-001 Optional2 d) 2.
Item Description Spare part number Customer self repair (on page 5) e) 2.40-GHz Intel® Xeon™ processor E7340, 2x4MB cache, 1066-MHz FSB* ** 452458-001 Optional2 f) 2.93-GHz Intel® Xeon™ processor E7220, 2x4MB cache, 1066-MHz FSB* ** 452457-001 Optional2 g) 2.4-GHz Intel® Xeon™ processor E7450, 12MB L3 cache, 1333-MHz FSB* ** 490067-001 Optional2 h) 2.4-GHz Intel® Xeon™ processor E7440, 16MB L3 cache, 1333-MHz FSB* ** 490065-001 Optional2 i) 2.
Item Description Spare part number Customer self repair (on page 5) f) 146-GB, 3G, SAS, SFF, 10,000-rpm* 437862-001 Mandatory1 g) 300-GB, 6G, SAS, SFF, dual port, 10,000-rpm* 507284-001 Mandatory1 h) 300-GB, 3G, SAS, SFF, dual port, 10,000-rpm* 493083-001 Mandatory1 i) 146-GB, 6G, SAS, SFF, dual port, 10,000-rpm* 507283-001 Mandatory1 j) 146-GB, 3G, SAS, SFF, dual port, 10,000-rpm* 418399-001 Mandatory1 k) 146-GB, 3G, SAS, SFF, dual port, 15,000-rpm* 504334-001 Mandatory1 l) 72-GB, 3G,
Item Description Spare part number Customer self repair (on page 5) 16 Miscellaneous hardware kit 453937-001 Mandatory1 a) FBDIMM baffle, left, with battery pack retainer — — b) FBDIMM baffle, right — — c) Chassis rear support — — d) Processor blank — — e) Front panel/hard drive cage assembly with front panel LED assembly — — * Not shown **All processors within the server must be identical. Two or four processors are supported per server, one and three are not.
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio. 2 Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario.
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Removal and replacement procedures Required tools You need the following items for some procedures: • T-15 Torx screwdriver • Diagnostics Utility ("Array Diagnostic Utility" on page 45) Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts.
Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel. This symbol indicates the presence of electric shock hazards.
This method initiates a controlled remote shutdown of applications and the OS before the server blade enters standby mode. • Press and release the Power On/Standby button. This method initiates a controlled shutdown of applications and the OS before the server blade enters standby mode. • Press and hold the Power On/Standby button for more than 4 seconds to force the server blade to enter standby mode.
3. Remove the server blade. 4. Place the server blade on a flat, level work surface. WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, properly ground the server blade before beginning any installation procedure. Improper grounding can cause ESD. Access panel To remove the component: 1. Power down the server blade (on page 23). 2.
FBDIMM baffles CAUTION: To avoid damage to the server blade and the enclosure, install all FBDIMM baffles in the proper location after adding or replacing FBDIMMs. FBDIMM baffles that are missing or installed incorrectly can compromise server blade and enclosure cooling. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4.
Hard drive blank Remove the hard drive blank. To replace the component, reverse the removal procedure. Hard drive 1. Determine the status of the hard drive from the hot-plug SAS hard drive LED combinations ("SAS and SATA hard drive LED combinations" on page 48). 2. Back up all server data. 3. Remove the hard drive. To replace the component, reverse the removal procedure.
FBDIMM CAUTION: Use only HP FBDIMMs. FBDIMMs from other sources may adversely affect data integrity. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the FBDIMM baffle ("FBDIMM baffles" on page 26). 5. Remove the FBDIMM. To replace the component, reverse the removal procedure.
4. Remove the mezzanine card. CAUTION: To prevent damage to the server blade, apply pressure over the mezzanine connector when installing the mezzanine card. Do not apply pressure to the edges of the card. To replace the component, reverse the removal procedure. HP Smart Array P400i Controller battery pack To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the battery pack.
To replace the component, reverse the removal procedure. HP Smart Array P400i Controller cache module To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the battery pack ("HP Smart Array P400i Controller battery pack" on page 29). 5. Remove the battery pack cable from the FBDIMM baffle covering FBDIMM slots 1-8. 6. Remove the FBDIMM baffle ("FBDIMM baffles" on page 26).
6. Remove the hard drive backplane. To replace the component, reverse the removal procedure. Front panel/hard drive cage assembly To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Hard drive" on page 27). 5. Remove all hard drive blanks ("Hard drive blank" on page 27). 6. Remove the hard drive backplane ("Hard drive backplane" on page 30). 7.
To replace the component, reverse the removal procedure. Server blade handle To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove all hard drives ("Hard drive" on page 27). 5. Remove all hard drive blanks ("Hard drive blank" on page 27). 6. Remove the front panel/hard drive cage assembly ("Front panel/hard drive cage assembly" on page 31). 7.
7. Remove the release button. To replace the component, reverse the removal procedure. Heatsink WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3. Remove the access panel ("Access panel" on page 25). 4. Remove the heatsink.
1. Clean the old thermal grease from the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 2. Remove the thermal interface protective cover from the spare heatsink. CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). 3. Install the heatsink. 4. Install the access panel ("Access panel" on page 25).
CAUTION: To prevent possible server blade malfunction, do not mix processors of different speeds or cache sizes. CAUTION: To prevent possible server blade overheating, always populate processor sockets with a processor and a heatsink or a heatsink blank. IMPORTANT: Processor socket 1 must always be populated. If processor socket 1 is empty, the server blade does not power up. To remove the component: 1. Power down the server blade (on page 23). 2. Remove the server blade (on page 24). 3.
6. Remove the processor. To replace the component: 1. Install the processor. 2. Close the processor locking lever. 3. Clean the old thermal grease from the heatsink with the alcohol swab. Allow the alcohol to evaporate before continuing.
4. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: CAUTION: Heatsink retaining screws should be tightened in diagonally opposite pairs (in an "X" pattern). 5. Install the heatsink. 6. Install the access panel ("Access panel" on page 25). System battery If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock.
WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60°C (140°F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. • Replace only with the spare designated for this product.
4. Remove all hard drive blanks ("Hard drive blank" on page 27). 5. Remove the access panel ("Access panel" on page 25). 6. Remove the battery pack and cable, if applicable ("HP Smart Array P400i Controller battery pack" on page 29). 7. Remove all FBDIMM baffles ("FBDIMM baffles" on page 26). 8. Remove all FBDIMMs ("FBDIMM" on page 28). 9. Remove the cache module, if applicable ("HP Smart Array P400i Controller cache module" on page 30). 10.
15. Remove the processor. 16. Remove the air baffle/access panel support.
17. Remove the system board assembly. To replace the system board: 1. Install the spare system board in the server blade before installing the processor. 2. Open the processor locking lever on the spare system board. CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the processor and socket to properly align the processor with the socket.
3. Install the processor. 4. Close the processor locking lever. 5. Clean the old thermal grease from the heatsink and the top of the processor with the alcohol swab. Allow the alcohol to evaporate before continuing. 6. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: 7. Install the heatsink. 8. Install the FBDIMMs. 9. Install the front panel/hard drive cage assembly. 10. Install the hard drive backplane. 11.
14. Route the battery pack cable. 15. Install any mezzanine cards. 16. Install the access panel. 17. Install the hard drive blanks. 18. Install the hard drives. 19. Install the server blade. IMPORTANT: Install all components with the same configuration that was used on the failed system board. 20. Power up the server blade. After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU.
Diagnostic tools HP Insight Diagnostics HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation. HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD.
o For Windows®: IML Viewer o For Linux: IML Viewer Application • From within the iLO 2 user interface • From within HP Insight Diagnostics (on page 44) For more information, see the Management CD in the HP Insight Foundation suite for ProLiant. Array Diagnostic Utility The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives.
Server component identification Front panel components Item Description 1 Local I/O cable connector* 2 Power On/Standby button 3 Serial pull tab 4 Server blade handle release button 5 Server blade handle 6 Hard drive bay 1 7 Hard drive bay 2 * The local I/O cable connector is used with the local I/O cable to perform some server blade configuration and diagnostic procedures.
Front panel LEDs Item Description Status 1 UID LED Blue = Identified Blue flashing = Active remote management Off = No active remote management 2 Health LED Green = Normal operation Amber flashing = Degraded condition Red flashing = Critical condition 3 NIC 1 LED* Green = Network linked Green flashing = Network activity Off = No link or activity 4 NIC 2 LED* Green = Network linked Green flashing = Network activity Off = No link or activity 5 NIC 3 LED* Green = Network linked Green flashing
SAS and SATA hard drive LEDs Item Description 1 Fault/UID LED (amber/blue) 2 Online LED (green) SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation On, off, or flashing Alternating amber and blue The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.
Online/activity LED (green) Fault/UID LED (amber/blue) Interpretation Flashing irregularly Off The drive is active, and it is operating normally. Off Steadily amber A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible. Off Amber, flashing regularly (1 Hz) A predictive failure alert has been received for this drive. Replace the drive as soon as possible.
Item Description 10 Internal USB connector 11 Smart Array P400i cache module connector 12 System maintenance switch (SW3) 13 System battery The symbols correspond to the symbols located on the interconnect bays. For more information, see the HP ProLiant BL680c Generation 5 Server Blade Installation Instructions that ship with the server blade. Mezzanine connector definitions PCIe x8 mezzanine connectors support x16 cards at up to x8 speeds.
Position Function Default 7 Reserved Off 8 Reserved Off *To access redundant ROM, set S1, S5, and S6 to ON. System maintenance switch procedures When you perform troubleshooting steps, this guide may instruct you to perform the following procedures: • Clear the system configuration. • Access the redundant ROM. To complete these procedures, you must change physical settings on the system maintenance switch.
HP c-Class Blade SUV Cable Item Connector Description 1 Server blade For connecting to the SUV connector on the server blade front panel 2 Video For connecting a video monitor 3 USB For connecting up to two USB devices 4 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures Server component identification 52
Specifications Environmental specifications Specification Value — Temperature range* Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (noncondensing)** — Operating 10% to 90% @ 28°C (82.4°F) Non-operating 5% to 95% @ 38.7°C (101.7°F) Altitude† — Operating 3050 m (10,000 ft) Non-operating 9144 m (30,000 ft) * The following temperature conditions and limitations apply: - All temperature ratings shown are for sea level.
Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System CSR Customer Self Repair DDR2 double data rate-2 DHCP Dynamic Host Configuration Protocol ESD electrostatic discharge FBDIMM fully buffered DIMM I/O input/output IEC International Electrotechnical Commission Acronyms and abbreviations 54
iLO 2 Integrated Lights-Out 2 IML Integrated Management Log IP Internet Protocol ISEE Instant Support Enterprise Edition KVM keyboard, video, and mouse LED light-emitting diode NBP Network Bootstrap Program NIC network interface controller ORCA Option ROM Configuration for Arrays OSEM Open Services Event Manager POST Power-On Self Test PSP ProLiant Support Pack PXE Preboot Execution Environment RAID redundant array of inexpensive (or independent) disks Acronyms and abbreviations 55
RBSU ROM-Based Setup Utility RDP Rapid Deployment Pack ROM read-only memory SAS serial attached SCSI SATA serial ATA SCSI small computer system interface SFP small form-factor pluggable SIM Systems Insight Manager SNMP Simple Network Management Protocol TCP/IP Transmission Control Protocol/Internet Protocol TFTP Trivial File Transfer Protocol UID unit identification USB universal serial bus VCA Version Control Agent Acronyms and abbreviations 56
WEBES Web-Based Enterprise Service WfM Wired for Management Acronyms and abbreviations 57
Index A access panel 24 ADU (Array Diagnostic Utility) 44 B battery 36 battery-backed write battery-backed write battery-backed write buttons 45 buttons, front panel cache battery pack 28 cache cabling 28 cache enabler 29 45 C cautions 21 components 16, 21, 24, 45, 48 components, identification 45, 47, 48 connectors 45, 49 CSR (customer self repair) 5 D diagnostic tools 43 diagnostics utility 43 E electrostatic discharge 21 F FBDIMM baffles 25 FBDIMM slot locations 49 FBDIMMs 27 features 45 front pane
SATA hard drive 47 SATA hard drive LEDs 47 serial connector 51 serial label pull tab 45 server blade handle 31, 45 specifications 52 static electricity 21 symbols on equipment 22 system board battery 36 system board components 48, 50 system maintenance switch 49, 50 U USB connectors 51 utilities 43 V video connector cabling 51 W warnings 21 warranty 5 Index 59
