User's Manual

HP Designjet T Series — Service Manual 2-15
System Error Codes - Full Descriptions
System Error: 31:02
Problem
Description:
An error has been detected with the cutter.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cor
d. Reconnect the power cord and power On the Printer.
2 Check the Cutter Assembly for blockage or any other obvious problems.
3 Replace the Cutter Assembly. See
Cutter Assembly on page 6-42.
System Error:
31:03
Problem
Description:
Paper is loaded. While testing the cutter, paper should not be loaded.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cor
d.
2 Unload the media.
3 Reconnect the power cord and power On the Printer.
Sys
tem Error:
41:03
Problem
Description:
Media-Axis Motor failure (likely due to friction or obstacles in the media
path).
Corrective Action: Try the following:
 Same as 41:YZ but after testing the issue is repeatable.
System Error:
41:YZ
Problem
Description:
Electrical fault or current limit in Media-Axis Motor.
Corrective Action: Try the following:
1 Switch the Power OFF from the back of the Printer and disconnect the Power
cor
d. Reconnect the power cord and power On the Printer.
2 Open the Window and check for any visible obstacles restricting the
mo
vement of the Media Advance Roller. If there is a wrinkled mass of media
inside the paper path, lift the Pinch wheels (using Media Lever) and clear the
obstruction.
3 P
erform the Paper Drive diagnostic test to troubleshoot the problem furthe.
See
2. Paper Drive on page 3-18.
4 If the printer has a 44 inc
h scan axis (and a Rewinder), perform the
Rewinder diagnostic test to troubleshoot the problem further. See
6.
Rewinder on page 3-34.
5 Check that the Media Advance Drive cable is not damaged and is correctly
c
onnected to the Main PCA.
6 Replace the Media Advance Drive. See
Media Advance Drive on page 6-
218.