User's Manual
HP Designjet T Series — Service Manual 1-7
The Media Basket was damaged during printer setup
The Media Basket was damaged during printer setup
1 There are three plastic parts that could break during printer installation and 
need replacing. 
2 Check the parts table and graphics in Pa
rts and Diagrams to identify what 
service parts you must order. See 
Printer Support on page 5-2.
3 Replace the component. See 
Bin Assembly on page 6-10.
Solving Media-Handling Problems
The Front Panel indicates that media is misaligned or incorrectly positioned
Roll media
 The roll may be loaded the wrong way. The paper should load over the 
roll toward you.
 Check that the paper is correctly loaded onto the spindle.
 The paper may be loaded at an angle. The right-hand edge must be 
aligned with the blue line on the Print Platen.
With 24 inch printers, ensure that the paper is wrapped 
tightly on the roll. This is a very important step to remember 
because if this is not done, the media may be loaded at an 
angle, causing the media to be rejected.
 Check that the Right Spindle Holder (rewinder included) is properly 
attached and screwed to the printer. 
For 44 inch printers, the Rewinder, located on the R
ight Spindle Holder 
(rewinder included), should maintain proper back tension. If the Right 
Spindle Holder (rewinder included) is misaligned or not properly 
attached to the printer, the Rewinder will not function properly. 
For a graphic of a properly installed Rewinder, see 
Right Spindle Holder 
and Rewinder (T1120/T1120ps) on page 6-87. To further diagnose 
problems with the Rewinder, see 
6. Rewinder on page 3-34.
Sheet media
 Always load sheet media using the Rear Input Tray. Do NOT load the 
media as you would load roll media.
 It must be loaded with the right-hand edge against the blue line on the 
Print Platen.
 The media may be crumpled or warped or may have irregular edges.
 If hand-cut media is used, the edges may not form a right-angle or they 
may be rough. If possible, hand-cut media should not be used. Only 
purchased sheet media should be used in the Printer.
 If you have problems with paper jams, check that the Overdrive is not 
obstructed by bits of paper or using the Turn Drive Roller Service Utility. 
See 
1. Turn Drive Roller on page 3-58.
Check that the Right Spindle Holder (rewinder included) is properly attached 
and screwed to the printer. 
For 44 inch printers, the Rewinder, located on the Right Spindle Holder 
(r
ew
inder included), should maintain proper back tension. If the Right 










