HP StorageWorks Fabric OS 3.X Document Addendum (AA-RW24A-TE, January 2005)

Diagnostic and system error messages reference guide
92 Fabric OS 3.x Document Addendum
Recommended Action
Check for a faulty cable or deteriorated SFP. Replace the cable or SFP if necessary. If the
problem persists:
For the SAN Switch 2/16, replace the motherboard FRU.
For the SAN Switch 2/8 EL, replace the entire switch.
Severity
CRITICAL
DIAG-ERRSTAT (CRC)
Message
Probable Cause
The Port Error Statistics counter is nonzero, which means that a Cyclic redundancy
check on frame failed error was detected when receiving frames. This can be caused
by a faulty cable or deteriorated SFP. It can also indicate more serious problems in the
motherboard or ASIC. This message is generated by the portloopbacktest or
spinsilk command. The error code value is for internal use only.
Recommended Action
Check for a faulty cable or deteriorated SFP. Replace the cable or SFP if necessary. If the
problem persists:
For the SAN Switch 2/16, replace the motherboard FRU.
For the SAN Switch 2/8 EL, replace the entire switch.
Severity
CRITICAL
<timestamp>
CRITICAL DIAG-ERRSTAT (CRC), 1, <test name>, pass <number>,
Pt<port information> CRC_err Error Counter is <number> sb 0,
Err# <error code>