User's Manual

Troubleshooting tools
Control-panel menus
Press Menu to open the control-panel menus. Use the button or the button to scroll through the
menus that appear. Press
to select the appropriate option. The high-level menus appear in the
following order:
Main menus SHOW ME HOW
RETRIEVE JOB
INFORMATION
PAPER HANDLING
CONFIGURE DEVICE
DIAGNOSTICS
SERVICE
Diagnostics menu
Administrators can use this menu to isolate parts and to troubleshoot jam and print-quality issues.
The following section lists the settings and their possible values in the DIAGNOSTICS menu. The default
value for each setting is the one that has an asterisk (*) next to it.
Table 6-2 Diagnostics menu
Item Values Explanation
PRINT EVENT LOG No values available
Press to generate a list of the 50 most recent entries in the
event log. The printed event log shows the error number, page
count, error code, and description or personality that was in
use when the event occurred.
SHOW EVENT LOG No values available
Press
, and then use the button or the button to
scroll through the event log contents.
164 Chapter 6 Troubleshooting ENWW