User's Manual
Table Of Contents
- Contents
- HP Photosmart 7520 Series Help
- Get to Know the HP Photosmart
- How do I?
- Copy and scan
- Use Web Services
- Fax
- Send a fax
- Receive a fax
- Set up speed-dial entries
- Change fax settings
- Fax and digital phone services
- Fax over Internet Protocol
- Use reports
- Work with cartridges
- Connectivity
- Solve a problem
- Get more help
- Register the product
- Clear the paper jam
- Clear carriage jam
- Solve print problem
- Solve copy and scan problem
- Solve networking problem
- HP support by phone
- Additional warranty options
- Cartridge supply upgrade
- Prepare printer
- Check cartridge access door
- Printhead failure
- Printer failure
- Ink cartridge problem
- SETUP cartridges
- Technical information
- Notice
- Cartridge chip information
- Specifications
- Environmental product stewardship program
- Eco-Tips
- Paper use
- Plastics
- Material safety data sheets
- Recycling program
- HP inkjet supplies recycling program
- Auto Power-Off
- Set the Energy Save Mode
- Power consumption
- Disposal of waste equipment by users in private households in the European Union
- Chemical Substances
- Restriction of hazardous substance (Ukraine)
- Battery disposal in the Netherlands
- Battery disposal in Taiwan
- California Perchlorate Material Notice
- EU battery directive
- Regulatory notices
- Regulatory model identification number
- FCC statement
- VCCI (Class B) compliance statement for users in Japan
- Notice to users in Japan about the power cord
- Notice to users in Korea
- Notice to users in Germany
- Noise emission statement for Germany
- European Union Regulatory Notice
- Regulatory telecommunication notices
- Regulatory wireless statements
- Additional fax setup
- Set up faxing (parallel phone systems)
- Select the correct fax setup for your home or office
- Case A: Separate fax line (no voice calls received)
- Case B: Set up the printer with DSL
- Case C: Set up the printer with a PBX phone system or an ISDN line
- Case D: Fax with a distinctive ring service on the same line
- Case E: Shared voice/fax line
- Case F: Shared voice/fax line with voice mail
- Case G: Fax line shared with computer modem (no voice calls received)
- Case H: Shared voice/fax line with computer modem
- Case I: Shared voice/fax line with answering machine
- Case J: Shared voice/fax line with computer modem and answering machine
- Case K: Shared voice/fax line with computer dial-up modem and voice mail
- Serial-type fax setup
- Test fax setup
- Set up faxing (parallel phone systems)
- Index
Printer failure
If you have already turned the printer off and then on, and this does not solve your problem, contact HP support
for help.
Click here to go online for more information.
Ink cartridge problem
To solve ink cartridge problem
1. Try removing and reinserting the cartridges. Make sure the cartridges are in the correct slots.
2. If reinserting the cartridges does not work, try cleaning cartridge contacts.
To clean cartridge contacts
CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges
are reinstalled in the product as soon as possible. It is not recommended to leave the ink cartridges
outside of the product longer than 30 minutes. This could result in damage to both the printhead and the
ink cartridges.
a. Check that power is on.
b. Open the cartridge access door.
Wait for the print carriage to move to the middle of the product.
c. Press tab on the cartridge indicated in the error message, then remove it from slot.
d. Hold the ink cartridge by its sides with the bottom pointing up and locate the electrical contacts on the
ink cartridge.
Chapter 10
58 Solve a problem