User's Manual

Problems with Tray 2 and Tray 3
Situation Solution
General operation
problems
For general paper operation information, see Chapter 5, “Print Tasks.”
Paperjamsand
paper feeding
problems
1. See “Paper Jams” later in this chapter.
2. Ensure that paper weight is within recommended range. See Chapter
5 for media specifications (Table 5-1) and media use guidelines
(Table 5-2).
Cannot access Tray
2orTray3
1. The mopier selects paper from trays in a certain priority; see
Chapter 5.
2. Software application paper size and type must be selected for the
same media size and type as loaded in Tray 2 or 3.
3. Ensure that the tray is adjusted correctly for the paper size you are
using. See Chapters 4 and 5 for more information.
4. Check the Tray Menu for correct type of paper available.
LOAD TRAY x SIZE
Type media size
message
1. Load the requested media size. The mopier has a job in the buffer
and is waiting to print on the correct media size.
2. Set the media type. (See Chapter 4.)
7-16 Maintenance and Troubleshooting EN