Specifications

Accidental Damage
Protection
1
An accident can happen at any time.
Falls?, Liquid spills?, electrical surges?
We’ve got you covered.
Battery Replacement
Service
Does your cup of coee last longer
than your battery? We’ll replace it.
Defective Media Retention
Need to keep the broken hard drive
because of the data stored on it?
You can.
Next Business Day for
Travelers
Travel with condence, your computer
can be repaired while traveling in more
than 84 countries.
Next Business Day Onsite
2
Waiting more than a day for repair, not an
option? We’ll give you another option.
Computrace Theft
Protection
Notebook stolen? Need it back?
Our recovery team is on the case.
HP Business accessories, displays and services HP Business accessories, displays and services
1. Accidental damage is dened as physical damage to a
product caused by or resulting from a fortuitous incident.
Covered perils include non-intentional liquid spills in
or on the unit, drops, falls and electrical surge. This
includes damaged or broken liquid crystal displays (LCDs)
or broken parts. Accidental damage protection does
not cover theft, loss, res, normal wear, consumables,
intentional acts of damage, etc. For HP business notebook
products, HP does not limit the number of qualied claims
for the duration of the Care Pack agreement; for all other
products, major parts replacement is limited to one major
part per product per 12-month period commencing from
the Care Pack start date for accidental damage protection
coverage, major parts include but are not limited to the
screen (LCD), dvd/cd-rom drive, motherboard, processor,
hard disk drive and memory.
2. Service levels and response times for HP Care Packs
may vary depending on your geographic location.
Restrictions and limitations apply. Service starts at date
of hardware purchase. For details, visit hp.com/go/cpc
HP Care Pack Services
Care Pack
53