HP StorageWorks All-in-One Storage System user guide Part number: 440583-006 First edition: June 2008
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Contents About this guide ................................................................................. 15 Intended audience .................................................................................................................... Related documentation .............................................................................................................. Document conventions and symbols .............................................................................................
HP StorageWorks 600 All-in-One Storage System ......................................................................... 40 HP StorageWorks 1200r All-in-One Storage System ...................................................................... 43 SAS and SATA hard drive LEDs ................................................................................................... 45 3 Storage management overview .......................................................... 49 Storage management elements ..............
Selecting a server that hosts SQL Server ................................................................................ 72 Selecting SQL Server database components ........................................................................... 72 Selecting a database workload type ..................................................................................... 73 Using the Host a User-Defined Application Wizard ........................................................................
9 Troubleshooting, servicing, and maintenance ..................................... 121 Troubleshooting the storage system ............................................................................................ 121 Operating system problems and resolutions ......................................................................... 121 Application software problems ........................................................................................... 122 ASM alerts ...................................
Managing shadow copies ................................................................................................. 146 The shadow copy cache file ........................................................................................ 146 Enabling and creating shadow copies .......................................................................... 148 Viewing a list of shadow copies ................................................................................... 148 Set schedules ..................
Print drivers ............................................................................................................... User-mode vs. kernel-mode drivers ................................................................................ Kernel-mode driver installation blocked by default .......................................................... HP Jetdirect firmware .................................................................................................. Printer server scalability and sizing ..
Cables ............................................................................................................................ Laser compliance .................................................................................................................... International notices and statements .......................................................................................... Canadian notice (Avis Canadien) ......................................................................................
Figures 1 Internet options screen ............................................................................................. 25 2 HP StorageWorks 400r All-in-One Storage System front panel ...................................... 35 3 HP StorageWorks 400r All-in-One Storage system rear panel ....................................... 36 4 AiO400t front panel (bezel on) ................................................................................. 38 5 AiO400t front panel (bezel off) .......................
32 Advanced Security Settings dialog box, Owner tab ................................................... 162 33 File and Print Services for NetWare dialog box ......................................................... 187 34 New User dialog box ............................................................................................ 188 35 NetWare Services tab ........................................................................................... 189 36 Automatic configuration settings ................
Tables 1 Document conventions ............................................................................................. 15 2 Network access methods ......................................................................................... 19 3 Installation and Configuration checklist ...................................................................... 20 4 AiO Configurations .................................................................................................
33 Storage tab: SQL Server database component properties ........................................... 108 34 Data File tab: SQL Server database component properties ......................................... 109 35 Log tab: SQL Server database component properties ................................................. 110 36 Operating status: User-defined application properties ................................................ 110 37 Storage tab: User-defined application properties .................................
About this guide This guide provides information for setting up, configuring, and administering the HP StorageWorks All-in-One Storage Systems. • • • • HP HP HP HP StorageWorks StorageWorks StorageWorks StorageWorks 400r All-in-One Storage System 400t All-in-One Storage System 600 All-in-One Storage System 1200r All-in-One Storage System This guide is available on the HP web site and is also provided as a PDF document on the HP StorageWorks All-in-One Storage System documentation CD.
Convention Element • Keys that are pressed • Text typed into a GUI element, such as a box Bold text • GUI elements that are clicked or selected, such as menu and list items, buttons, tabs, and check boxes Italic text Text emphasis • File and directory names • System output Monospace text • Code • Commands, their arguments, and argument values Monospace, italic Monospace, bold text text • Code variables • Command variables Emphasized monospace text WARNING! Indicates that failure to follow direc
WARNING! To reduce the risk of personal injury or damage to equipment: • Extend leveling jacks to the floor. • Ensure that the full weight of the rack rests on the leveling jacks. • Install stabilizing feet on the rack. • In multiple-rack installations, fasten racks together securely. • Extend only one rack component at a time. Racks can become unstable if more than one component is extended. HP technical support For worldwide technical support information, see the HP support website: http://www.hp.
HP websites For additional information, see the following HP websites: • • • • • http://www.hp.com http://www.hp.com/go/storage http://www.hp.com/service_locator http://www.hp.com/support/manuals http://www.hp.com/support/downloads Documentation feedback HP welcomes your feedback. To make comments and suggestions about product documentation, please send a message to storagedocsFeedback@hp.com. All submissions become the property of HP.
1 Installing and configuring the server Setup overview Your HP StorageWorks All-in-One Storage System comes preinstalled with the Windows® Storage Server™ 2003 R2 operating system. Windows Storage Server 2003 R2 extends the Windows Storage Server 2003 operating system, providing a more efficient way to manage and control access to local and remote resources.
Access method Remote management (Lights-Out 100 or Integrated Lights-Out 2) I.E. 5.5 or later required? Yes Storage system desktop accessible? Yes HP Rapid Startup Wizard access Indirectly from the storage system desktop. Notes See the HP ProLiant Lights-Out 100 Remote Management User Guide or HP Integrated Lights-Out 2 User Guide for server access instructions. NOTE: The AiO400t Storage System does not include embedded Lights-Out 100 remote management support.
3. Connect cables; (optional) connect a keyboard, mouse, and monitor; power on server; and log on to the server. See “Powering on the server” on page 22 and “Using the direct attach method” on page 24. 4. Access the All-in-One Management Console. See “Accessing the All-in-One Management Console” on page 23. 5. Complete the storage system configuration worksheet. See “Server configuration steps” on page 30. 6. Run Rapid Startup Wizard. See “Running the Rapid Startup Wizard” on page 32. 7.
NOTE: Depending on your system, the following components might also be included: • Bezel, bezel brackets, and screws • Slide rail assembly • Tower-to-rack conversion kit • HP ProLiant Essentials Integrated Lights-Out 2 Advanced Pack • HP ProLiant Essentials Lights-Out 100i Advanced Pack Powering on the server Power on the server after connecting the cables. For more information on your storage system model's hardware components, see “Server components” on page 35. 1.
AiO600 AiO1200r • Operating System Volume • DON'T ERASE Volume • RAID 5 • RAID 5 • Physical Drives 1–6 • Physical Drives 1–6 • Operating System Volume • DON'T ERASE Volume • RAID 1 • RAID 1 • Physical Drives 1–2 • Physical Drives 1–2 Default boot sequence The BIOS supports the following default boot sequence: 1. DVD-ROM 2. HDD 3. PXE (network boot) Under normal circumstances, the storage system boots up from the OS logical drive.
Using the direct attach method You can access the All-in-One Management Console using a monitor, mouse, and keyboard directly attached to the storage system. To connect the storage system to a network using the direct attach method 1. Log on to the HP All-in-One Storage System with the default user name administrator and the password hpinvent. The HP All-in-One Storage System Management Console and Rapid Startup Wizard start automatically.
1. On the remote client machine, open the Internet Explorer web browser and select Tools > Internet Options > Security. Figure 1 Internet options screen 2. On the Security screen, select Internet or Local intranet web content zone, then click Custom Level. 3. Scroll down to locate the ActiveX Controls and plug-ins settings. 4. At Download signed ActiveX controls settings, select Enable to enable ActiveX or Prompt to launch a notice requiring approval before ActiveX is enabled. 5.
3. Log on to the HP All-in-One Storage System with the default user name administrator and the password hpinvent. NOTE: You can change the administrator name and password when you configure the server using the “Running the Rapid Startup Wizard” on page 32. 4. To complete network configuration using the Rapid Startup Wizard, see “Configuring the server on the network” on page 30.
Logging off and disconnecting Remote Desktop provides two options when closing a client: you can either disconnect or log off the system. Disconnecting leaves the session running on the server. You can reconnect to the server and resume the session. If you are performing a task on the server, you can start the task and disconnect from the session. Later, you can log back on the server, re-enter the session, and either resume the task or check results.
Using remote management methods HP StorageWorks All-in-One Storage Systems provide remote management functionality through HP ProLiant Lights-Out technologies. The AiO400r and AiO1200r Storage Systems include a Lights-Out 100 (LO100) port with Advanced features. The AiO600 Storage System includes an Integrated Lights-Out 2 (iLO 2) port with Advanced features. The AiO400t Storage System does not include embedded Lights-Out 100 remote management support.
7. Access the HP All-in-One Storage System using the LO100 Remote Console functionality. Log on to the HP All-in-One Storage System with the default user name administrator and the password hpinvent. The HP All-in-One Storage System Management Console starts automatically. NOTE: When the Remote Console feature is enabled, you can get access to the storage system's login screen. The Lights-Out 100 port comes with factory default settings, which the administrator can change.
3. Using the methods described in the HP Integrated Lights–Out 2 User Guide, connect to the iLO 2 port. NOTE: To find the default iLO 2 log on settings, see the iLO 2 Default Network Settings card attached to your server. The default DNS, administrator name, and password needed to log on will be on this card. 4. If desired, you can change the default user name and password on the administrator account to your predefined selections. 5. Set up your user accounts, if using the local accounts feature. 6.
Configuration Steps User name Change system administrator's user name, which is set by default to administrator. User password Change system administrator's password, which is set by default to hpinvent. Alert E-mail Notification E-mail address alert sent to E-mail address for critical, warning, or informational messages about server status. E-mail address alert sent from Must be a valid, well-formed e-mail address that will appear as the sender of server status e-mail alerts.
Configuration Steps iLO 2 settings Change the host name, IP settings, and administrator settings. DNS server A Domain Name System (DNS) server name is required to provide for domain name to IP address resolution. WINS server A Windows Internet Naming Service (WINS) server name is required to determine the IP address associated with a particular network computer. Server Name Server name Assign a unique name to the storage system. This name identifies the storage system on the network.
• • • • interface controller (NIC) teams in a Windows-based operating system. These teams provide options for increasing fault tolerance and throughput. Activating iLO 2 Advanced features using a license key—The Remote Console feature of iLO 2 requires a license key. The key is included with the storage system inside the Country Kit. See the iLO 2 Advanced License Pack for activation instructions. Adjusting logging for system, application, and security events.
Installing and configuring the server
2 Storage system components This chapter provides illustrations of the AiO400r, AiO400t, AiO600, and AiO1200r Storage System hardware components. NOTE: Connecting the storage system power cord illuminates the LEDs on the front of the unit, the Systems Insight Display LED (if applicable), and the LEDs on the NIC connector (rear panel). The Lights-Out NIC LED (rear panel) illuminates if the Lights-Out port is connected.
Item Description Status 3 Serial number pull tab N/A 4 USB 2.
Item Description Status / Description 3 GbE LAN port for NIC 2 4 Captive thumbscrew for top cover N/A 5 Serial port N/A 6 Low profile/Half length expansion slot N/A 7 Full height/Full length expansion slot Populated with HP Smart Array E200 controller 8 T10/T15 Wrench N/A 9 Thumbscrew for PCI cage N/A 10 UID LED button 11 VGA port N/A 12 HP LO100i Management LAN Port Blinking green = Ongoing network activity 13 USB 2.
Figure 4 AiO400t front panel (bezel on) Table 8 AiO400t front panel components (bezel on) Item Description Status 1 DVD ROM drive N/A 2 2nd removable media drive bay cover N/A 3 Power button N/A 4 System power 5 HDD activity Green = Ongoing HDD activity 6 USB 2.
Figure 5 AiO400t front panel (bezel off) Table 9 AiO400t front panel components (bezel off) Item Description 1 DVD ROM drive 2 2nd removable media drive bay EMI shield 3—6 Hard disk drives 1–4 behind EMI shield Figure 6 AiO400t rear panel Table 10 AiO400t rear panel components Item Description Status / Description 1 Kensington lock notch N/A HP StorageWorks All-in-One Storage System 39
Item Description Status / Description 2 Access panel thumbscrew N/A 3 System fan N/A 4 Cable lock provision notch N/A 5 PCI slot cover retainer N/A 6 PCI slot cover retainer thumbscrew N/A 7 PCI slot covers One slot populated with HP Smart Array E200 controller 8 Lights-Out remote management port (optional) Management NIC activity and link Blinking green = Ongoing network activity Green = Existing network link Embedded NIC link and activity 9 Embedded NIC port (RJ-45) Orange = 10/10
1 2 3 9 4 5 10 6 7 8 1 2 3 4 5 6 11 15750 Figure 7 HP StorageWorks 600 All-in-One Storage System front panel Table 11 HP StorageWorks 600 All-in-One front panel components Item Description Status 1 Power on/Standby button N/A Green = Power on 2 Power LED Amber = System shut down, but power still applied Off = No power Green = Normal 3 Internal health LED Amber = System health is degraded Red = System health is critical Off = Normal (when in standby mode) Green = Normal 4 External health
1 2 7 3 8 4 9 10 5 11 6 15 16 12 13 14 17 18 15751 Figure 8 HP StorageWorks 600 All-in-One Storage System rear panel Table 12 HP StorageWorks 600 All-in-One Storage System rear panel components Item Description Status 1 Power Supply LED 2 Power cord connector N/A 3 Keyboard connector N/A 4 Mouse connector N/A Green = Power supply is on and functioning Off = No power or inadequate power supply Blue = Activated 5 UID LED and button Flashing blue = Remote inquiry Off = Deactivated
Item Description Status 16 iLO 2/data link LED 17 10/100/1000 NIC activity LED 18 10/100/1000 NIC link LED Green = Linked to network Off = Not linked to network Green or flashing = Network activity Off = No network activity Green = Linked to network Off = Not linked to network HP StorageWorks 1200r All-in-One Storage System The following figures show components, controls, and indicators located on the front and rear panels of the AiO1200r.
Item Description 4 NIC 1 activity LED Status Green = Network link Flashing = Network link and activity Off= No network connection Green = Network link 5 NIC 2 activity LED Flashing = Network link and activity Off= No network connection 6 Power button N/A 7 Thumbscrews for rack mounting N/A 8 Fault/UID LED See “SAS and SATA hard drive LED combinations” on page 46 for HDD LED status descriptions.
Item Description Status / Description 5 PCI expansion card slot (top is slot 1, bottom is slot 2) Slot 1 populated with HP Smart Array P800 controller 6 Thumbscrew for PCI cage N/A 7 Serial port N/A 8 VGA port N/A 9 HP LO100i Management LAN port 10 USB 2.
Figure 11 SAS/SATA hard drive LEDs Table 15 SAS and SATA hard drive LED combinations 1. Fault/UID LED (amber/blue) 2. Online/activity LED (green) Alternating amber and blue On, off, or flashing The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application. Steadily blue On, off, or flashing The drive is operating normally, and it has been selected by a management application.
1. Fault/UID LED (amber/blue) 2. Online/activity LED (green) Status Amber, flashing regularly (1 Hz) Off A predictive failure alert has been received for this drive. Replace the drive as soon as possible. Off Off The drive is offline, a spare, or not configured as part of an array.
Storage system components
3 Storage management overview This chapter provides an overview of some of the components that make up the storage structure of the HP All-in-One Storage System. Storage management elements Storage is divided into four major divisions: • • • • Physical storage elements Logical storage elements File system elements File sharing elements Each of these elements is composed of the previous level's elements.
Physical Disks Single Server RAID Arrays Storage Elements Logical Drives Selective Storage Presentaion Visible Disks Logical Storage Elements Partitioning NTFS Volumes Q: File System Elements Shadow Copy Elements File Folders Shadow Copies (Snapshots) \Engineering \Marketing \Users \Sales Q: from 02/10/03 09:30 \snapshot.0 Q: from 02/10/03 11:30 \snapshot.
• Include the appropriate number of physical drives in the arrays to create logical storage elements of desired sizes. Arrays See Figure 13. With an array controller installed in the system, the capacity of several physical drives (P1–P3) can be logically combined into one or more logical units (L1) called arrays. When this is done, the read/write heads of all the constituent physical drives are active simultaneously, dramatically reducing the overall time required for data transfer.
Fault tolerance Drive failure, although rare, is potentially catastrophic. For example, using simple striping as shown in Figure 14, failure of any hard drive leads to failure of all logical drives in the same array, and hence to data loss. To protect against data loss from hard drive failure, storage systems should be configured with fault tolerance. HP recommends adhering to RAID 5 configurations.
A1 A2 L3 L1 L4 L2 L5 gl0045 Figure 15 Two arrays (A1, A2) and five logical drives (L1 through L5) spread over five physical drives NOTE: This type of configuration may not apply to all storage systems and serves only as an example. Through the use of basic disks, primary partitions or extended partitions can be created. Partitions can only encompass one LUN. The Windows Disk Management utility can be used to delete, extend, mirror, and repair disk elements.
and recreating the volume, unless it is a simple volume. Simple volumes can be mirrored or converted to spanned volumes. Fault-tolerant disks cannot be extended. Therefore, selection of the volume type is important. The same performance characteristics on numbers of reads and writes apply when using fault-tolerant configurations, as is the case with controller-based RAID. These volumes can also be assigned drive letters or be mounted as mount points off existing drive letters.
Using storage elements The last step in creating the element is determining its drive letter or mount point and formatting the element. Each element created can exist as a drive letter, assuming one is available and/or as mount points off of an existing folder or drive letter. Either method is supported. However, mount points can not be used for shares that will be shared using Microsoft Network File Services.
Storage management overview
4 All-in-One Storage Manager HP StorageWorks All-in-One Storage Manager (ASM) is a storage hosting and management tool that radically simplifies: • • • • Hosting storage for applications and shared folders, page 67 Data protection, page 87 Managing storage, page 97 Monitoring storage, page 101 ASM provides storage-allocation wizards that walk you through the process of allocating and configuring storage on your HP All-in-One Storage System to host application data and shared folders.
ASM provides storage-management services for the following applications: Table 17 Software support Microsoft Exchange Server 2003 with SP1 or later and Exchange Server 2007 See “Using the Host an Exchange Storage Group Wizard” on page 68. File sharing services on local storage See “Using the Create a Shared Folder Wizard” on page 70. Microsoft SQL Server 2000 with SP4 or later, SQL Server 2005 with SP2 or later, and SQL Server 2008* See “Using the Host a SQL Server Database Wizard” on page 71.
Figure 16 Application storage infrastructure NOTE: The iSCSI communication path is transparent to the application, application server, and Windows Explorer. The application, application server, and Windows Explorer believe the data is stored on the application server. So, to view the application data, you must navigate to the iSCSI LUN(s) on the application server, not the LUN(s) on your HP All-in-One Storage System, using Windows Explorer. ASM provides automated data migration for Exchange and SQL Server.
Figure 17 Shared folder storage infrastructure ASM discovers any top-level and nested shared folders on your HP All-in-One Storage System during setup and afterwards on an ongoing basis. ASM allows you to monitor and manage any top-level shared folders created on your HP All-in-One Storage System using ASM or other applications, such as Windows Explorer or the Shared Folder MMC snap-in.
About the user interface 1 Menu bar 4 Content pane 2 Toolbar 5 Actions pane 3 Navigation pane 6 Status bar Figure 18 ASM main window Menu bar The menu bar, located at the top of the ASM main window, is the Microsoft Management Console (MMC) menu bar. See the MMC online help for more information. To open MMC online help, click Help in the Actions pane. Toolbar The toolbar, located just below the menu bar in the ASM main window, is the MMC toolbar. See the MMC online help for more information.
Content pane The content pane, located in the center of the ASM main window, displays application storage and storage component (logical disk and volume) properties, such as allocated and used space, using an expandable and collapsible view based on hierarchy. Each storage component shows used space in the form of a green bar. When the used space reaches its warning threshold, the bar turns yellow and an ASM alert is generated.
Menu Description Any one of the following items: • Host an Exchange Storage Group • Create a Shared Folder • Host a SQL Server Database Opens a storage-allocation wizard that helps you allocate and configure storage space on your HP All-in-One Storage System. • Host a User-Defined Application • Create a Virtual Library Opens the Task Viewer, where you can view the: • Status of tasks completed or scheduled to run in the future. Show the Task Viewer • All tasks that failed and the errors reported.
Menu Properties Description Opens the Properties window where you can view the properties for the item selected in the content pane. See “Accessing application and shared folder properties” on page 102, “Accessing storage area properties” on page 115, and “Accessing application server properties” on page 117 for more information.* * These actions can also be selected by right-clicking an item in the content pane.
that it is displayed in proportion to its capacity (allocated storage size), or so that all the application areas and shared folders are displayed at the same size. 1. In the Actions pane, click Configure Display Options. The Display Options dialog box opens. 2. Click the Scaling tab. 3. Select the storage-display proportion setting: 4.
NOTE: Any existing iSCSI connections must be reset before changes take effect. Resetting iSCSI connections If you use the Storage Networks dialog box to configure a preferred private storage network for iSCSI traffic and there are one or more existing iSCSI connections on the system, the new setting will not take effect until the existing connections are reset through iSCSI Initiator on the connected systems. To reset an iSCSI connection: 1.
5 Hosting storage for applications and shared folders The All-in-One Storage Manager (ASM) radically simplifies hosting application storage and shared folders on your HP All-in-One Storage System, using storage-allocation wizards. Use storage-allocation wizards to allocate and configure storage for these applications: Application Description Notes Exchange Allocate and configure storage for one or more Exchange storage group components.
Application Description Notes Allocate and configure storage for any remote application over the iSCSI protocol or any other application that requires storage on the All-in-One Storage System. A wizard assists you in allocating and configuring storage space. User-Defined Applications Data Protection The wizard does not migrate user-defined application data to your HP All-in-One Storage System or reconfigure the application to store data on your HP All-in-One Storage System.
1. 2. Do one of the following: • Enter the host name of a server that hosts Exchange (exactly as it is registered in the domain). • Enter the IP address of a server that hosts Exchange. Click Next to open the Select Storage Group Components page (see “Selecting Exchange Server storage group components” on page 69).
NOTE: It is not recommended to host both the LCR and the original Exchange components on a single All-in-One Storage System. Using the Create a Shared Folder Wizard The Create a Shared Folder Wizard walks you through the process of creating a top-level shared folder (file share) on your HP All-in-One Storage System, including allocating and configuring the required storage. NOTE: You cannot create nested shared folders on your HP All-in-One Storage System using ASM.
1. Enter the name for the shared folder. NOTE: The path to the shared folder is created by ASM and is based on the shared folder name. The Share Path field is Read Only. 2. Enter a description of the shared folder (optional). 3. Click Next to open the Set Shared Folder Permissions page (see “Setting permissions for a shared folder” on page 71). Setting permissions for a shared folder Use the Set Shared Folder Permissions page to set network user read and write permissions for the shared folder.
Before you begin configuring storage for SQL Server • Make sure the ASM agent is installed on each server with SQL Server data you plan to host. See “Installing the All-in-One Storage Manager Agent on network application servers” on page 33 for more information. • Make sure you have a current backup of your SQL Server data and logs. Accessing the Host a SQL Server Database Wizard 1. In the Actions pane, select Host a SQL Server Database. The Host a SQL Server Database Wizard welcome page opens. 2.
1. Do one of the following: • Select all components (including all of its components) by checking the box next to the component. • Select individual database components by expanding the list and checking the boxes next to the components. You must select all the database components, including the log file, in a database if you want to run backups and/or take snapshots of the database using ASM. NOTE: ASM cannot migrate system databases; for example, ASM cannot migrate master, model, msdb and tempdb.
1. 2. Do one of the following: • Select Transaction processing (TP) for frequently updated, fast growing databases with large volumes of data requiring concurrent user access. • Select Decision support systems (DSS) for databases designed to handle queries on large amounts of data, typically used for data-mining applications. When you are done, click Next to open the Storage Allocation page (see “Allocating space for components” on page 76).
recommended option for most scenarios. The All-in-One Storage Manager agent must be installed on the application server to use this option. • iSCSI LUN- Exposes a LUN to the remote server so the server can store data on the LUN. You will need to install an iSCSI initiator on your host server. Storage is provisioned for these applications. • Local storage only- Creates a volume on your All-in-One Storage System. Storage is provisioned for these applications. 2.
3. When you are done, click Next to open the Storage Allocation page (see “Allocating space for components” on page 76). NOTE: The number of slots needed for your virtual library will depend on the media rotation type chosen for the backups that will use the virtual library. The number of slots must be high enough to support the rotation type you intend to use for scheduling backups to this virtual library.
NOTE: After storage space is allocated and configured using a wizard, only the following storage configuration settings can be changed: • Allocated space size • Percent full warning threshold • Enforce Allocated Limit (shared folders and local storage applications) After a logical disk is created, its configuration cannot be changed.
Physical storage Item Description Notes Hot spare required A hot spare is a hard drive reserved as a spare for storage space configured as RAID 1, 1+0, 5, or 6. A hot spare automatically replaces a hard drive when it fails. When the failed hard drive is replaced, its replacement becomes the new hot spare. A hot spare is assigned at the array level. A LUN that does not require a hot spare may be assigned one anyway if another LUN on the same array requires a hot spare.
Customizing RAID levels Before you customize the default RAID level setting, review Table 22 to see how the different RAID levels affect performance, capacity, and data protection level.
RAID level Description RAID 1+0 – Mirroring and Striping Offers the best combination of data protection and performance. RAID 1+0 or drive mirroring creates fault tolerance by storing duplicate sets of data on a minimum of four hard drives. There must be an even number of drives for RAID 1+0. RAID 1+0(10) and RAID 1 are the most costly fault tolerance methods because they require 50 percent of the drive capacity to store the redundant data.
NOTE: For shared folders and local storage applications, you can set an enforceable limit (or quota) for allocated storage, as well as a warning threshold. For more information, see Enforcing an allocated storage limit for shared folders and local storage applications. Enforcing an allocated storage limit for shared folders and local storage applications ASM provides a way to enforce an allocated storage limit for shared folders and local storage applications.
• Replication (Live backup) Live data is copied from this All-in-One Storage System to another system that is running HP StorageWorks Storage Mirroring. See Configuring replication for more information. From this window, you can also click Modify advanced properties to configure advanced settings for backups and replication.
Scheduling backups IMPORTANT: • Before you schedule alternate location backups, install a tape library or other physical device and add it to the same Data Protector Express Management Domain as your HP All-in-One Storage System. • Installing a tape library that can accommodate the media rotation type required by your environment requires tape storage management experience. See http://www.hp.com/sbso/serverstorage/ultimate.html to learn more about tape storage. 1.
3. Click Jobs and Media in the Favorites pane, located on the left side of the main window. 4. Double-click ASMbackup on the right side of the main window. 5. Select the backup job for the application or shared folder whose backup schedule you want to edit. 6. Right-click the file and select Properties. See the HP StorageWorks Data Protector Express Users Guide and Technical Reference for more information. Configuring replication 1. On the Data Protection page in any wizard, select Replication.
2. Do one of the following: • To go back and change your selections, click Back. • To run the listed tasks immediately, click Finish. • The Task Viewer opens, running the tasks required to configure storage and migrate data. See Monitoring task completion status for more information. • To schedule tasks to run at a later time, select Schedule tasks to run later, enter a start date and time, and then click Finish. To select AM or PM for the start time, click the up and down arrow buttons.
Cancelling tasks 1. To cancel an uncompleted task, select the task and click Cancel Selected Task. 2. Click Yes to confirm. Tasks canceled after they have started may not cancel immediately. A task will stop running when the last subtask started is completed. All subtasks listed below the last completed subtask are not completed and cannot be restarted.
6 Managing data protection The All-in-One Storage Manager provides data protection through the use of snapshots, backups, and replication. You can configure these data protection methods through the Data Protection page of ASM's application wizards, or you can configure and modify data protection settings after running the wizards by accessing the Snapshots, Backup and Replication actions in the ASM Actions pane.
9. Click OK . Managing snapshots From the Manage Snapshots dialog box, you can take, delete, expose, unexpose, and revert snapshots. IMPORTANT: Snapshots are not supported on user-defined iSCSI LUN applications. Taking and deleting snapshots To take or delete a snapshot: 1. Select an Exchange storage group, SQL Server database, user-defined application, or shared folder in the content pane. 2. In the Actions pane, click Snapshots and then click Manage Snapshots.
4. Do one of the following: 5. • Select Mount as a volume on a remote Windows system running the All-in-in-One Storage Manager Agent to expose the snapshot on a mount point on a remote server. Type the IP address or hostname and mount path of the remote server in the provided fields. • Select Expose as a Windows share (SMB protocol) to expose the snapshot on a local Windows share. • Select Expose as an iSCSI LUN to an iSCSI Initiator to expose the snapshot to a remote iSCSI initiator.
2. In the Actions pane, click Snapshots and then click Manage Snapshots. The Manage Snapshots dialog box displays. 3. Select a snapshot from the list and click Revert. 4. Click Yes to confirm. Scheduling backups From the Backup property tab, you can schedule and configure backups. 1. Select an Exchange storage group, SQL Server database, user-defined application, or shared folder in the content pane. 2. In the Actions pane, click Configure Backup. The Backup property tab displays. 3.
Running a virtual library backup If virtual library backup has been configured for this component, you can run a virtual library backup from this location. 1. Select an Exchange storage group, SQL Server database, user-defined application, or shared folder that has backups scheduled in the content pane. 2. In the Actions pane, click Backup and then click Run Virtual Library Backup. 3. Click Yes to confirm the backup operation.
2. Click Jobs and Media in the Favorites pane, located on the left side of the main window. 3. Double-click ASMbackup on the right side of the main window. 4. Select the restore job for the application or shared folder whose data you want to restore. NOTE: To modify properties of the job, right-click the Restore Job Properties. For example, you may want to choose a different device from which to restore or select different version of files to restore.
New password for ASMbackup: Confirm new password for ASMbackup: 4. 5. 6. Type the Data Protector Express admin password. Type in the new password for the ASMbackup account. Confirm the new password by typing it in again. Installing Data Protector Express on other machines The Data Protector Express installation on the All-in-One Storage System acts as the master server for a Data Protector Express Management Domain.
IMPORTANT: In order to use replication with the All-in-One Storage System, HP StorageWorks Storage Mirroring version 5.0.2 or later must be installed on the replication source and all replication targets. To install a trial version of HP StorageWorks Storage Mirroring, in the HP All-in-One Storage System Management console, double-click Data Protection and then click HP StorageWorks Storage Mirroring. 1.
4. To resume replication, select the component in the content pane, and in the Actions pane, click Replication and then click Resume replication to . 5. Click Yes to confirm the resume operation. When replication is resumed, Storage Mirroring executes a re-mirror of the data.
Managing data protection
7 Managing storage After an application is hosted or shared folder is created on your HP All-in-One Storage System using a storage-allocation wizard, you can manage its storage and data by: • • • • • Increasing or reducing the allocated storage, page 97 Changing the percent full warning threshold, page 98 Removing application areas from view, page 98 Changing permissions, names, descriptions, or paths of shared folders, page 99 Deleting shared folders, page 99 Increasing or reducing the allocated storage
Changing the percent full warning threshold You can change the percent full warning threshold value for an application component, user-defined application, or shared folder after storage is initially allocated and configured using a storage-allocation wizard. See Setting a percent full warning threshold on page 80 for more information. NOTE: For shared folders, you can set an enforced limit (quota) for allocated storage, as well as a warning threshold.
1. Permanently remove storage from your AiO, depending on the type of application. The application component will still remain in the content pane. 2. Select the application component or user-defined application to remove in the content pane. 3. In the Actions pane, click Remove from View. A confirmation dialog box opens. 4. Do one of the following: • Click OK to remove the item from view. • Click Cancel to cancel the action.
Managing storage
8 Monitoring storage ASM provides storage-management functions so you can quickly view used and allocated storage, and percent full warning thresholds settings for application and shared folder storage on your HP All-in-One Storage System.
Application storage properties are displayed in order of hierarchy in an expandable and collapsible view. Click the Expand tree icon next to each application to view the used and allocated storage properties for the hosted application components. Click the Collapse tree icon next to expanded applications to hide the application component storage properties. To view all the storage properties for an item listed in the content pane, see Accessing application and shared folder properties.
Properties window ASM provides properties information for Exchange, Exchange storage groups, and components for storage hosted on your HP All-in-One Storage System. The following lists the tabs available in the properties window, and in parenthesis, if it applies to Exchange, Exchange storage groups, or Exchange storage group components.
• Storage tab—(Exchange storage group components) Displays the storage group component's storage space, including allocated space, used space, free space, and the following storage allocation details: Table 25 Storage tab: Exchange storage group component properties Property Value Application Path Path to the file directory on the server that hosts Exchange where the storage group component's data is saved by Exchange.
• Mail Store tab—Displays the status and properties of the mail store reported byt the Exchange server. Table 26 Mail Store tab: Exchange storage group component properties Value Description Mail Store Name Name of storage group mail store. Online The storage group mail store is available for use. Database File Path to the file that stores all messages submitted through MAPI, as well as the database tables that define mailboxes, messages, folders, and attachments.
Value Description Circular Logging Indicates whether or not circular logging is enabled. If enabled, a new log entry will replace the oldest log entry when the size limit is reached. Replication Type Indicates if LCR is being used. LCR Status Indicate Exchange warnings for LCR. LCR Copy Copy of the active/original exchange component.
Property Value Storage Server Volume - Name Name of the volume on your HP All-in-One Storage System where the shared folder is stored. Storage Server Volume - Status Status of the volume that holds the shared folder on your HP All-in-One Storage System. Storage Server Volume - Mount Paths Path to where the volume that holds the shared folder on your HP All-in-One Storage System is mounted. Logical disk - RAID Level The RAID level to which the shared folder's storage is configured.
properties window, and in parenthesis, which applications are applicable: SQL Server, SQL Server databases or SQL Server database components. • General tab—(SQL Server, SQL Server database, SQL Server database component) Displays the name of the application, the total capacity reserved for the application, and its operating status: Table 31 Operating status: SQL Server properties Status indicator Value OK SQL Server is running and storage is online. No alerts.
Property Value Application Server Volume - Name Name of the volume on the server that hosts SQL Server to which SQL Server saves the database component's data. The volume resides on the iSCSI LUN (logical disk) exported by ASM to the server that hosts SQL Server. Application Server Volume - Status Status of the volume on the server that hosts SQL Server where the database component is stored.
• Log tab—Displays the log file's free space and the following storage allocation details about the SQL Server log file. Table 35 Log tab: SQL Server database component properties Value Description Log Name Name of database log file. File Name Relative path to where the database log file is stored on the server that hosts SQL Server. Accessing properties for user-defined applications ASM provides properties information for the user-defined applications on your HP All-in-One Storage System.
• Storage tab—Displays the user-defined application's storage space, including allocated space, used space, free space, and the following storage allocation details: Table 37 Storage tab: User-defined application properties Property Value Application Path Path to the file directory on the application server where the user-defined application data is saved by the user-defined application.
Accessing properties for virtual libraries ASM provides properties information for virtual libraries on your HP All-in-One Storage System. Using properties information, you can determine the status of all remote backup virtual libraries monitored by ASM, and any warning or critical status indicators. 1. In the Actions pane, select Application View. 2. From the Filter drop-down menu, select Data Protection or Show all. 3.
Property Value Virtual array - Physical disk type Type of physical disk designated for the hot spare. Physical disk types include SAS, SATA, and SCSI. • Warning Threshold tab — Allows you to change the percent full warning threshold value for the user-defined application. See Setting a percent full warning threshold on page 80 for more information.
• Details tab — Displays the following replication target component values: Table 42 Details tab: Replication target component properties Property Value Replication source host name Name of server that hosts the replication source component. Status Operational status of the server that hosts the replication source component. Bandwidth limit Indicates bandwidth limit schedule status for the replication target component.
To view all the storage properties for an item listed in the content pane, see Accessing storage area properties. Accessing storage area properties When Storage View is selected in the Actions pane, you can view the storage status, alerts, and properties for the following storage areas on your HP All-in-One Storage System: • Volumes • Logical disks Do one of the following: • Select the item in the content pane and then click Properties in the Actions pane.
Status indicator Value Critical See the Alerts list for more information. See Table 49 on page 123 for alert descriptions. Storage tab—Displays the unallocated space, used space, free space on the volume, and also details on your volume or logical disk properties, depending on the application open: Table 44 Storage tab: HP All-in-One Storage System logical disk properties Property Value System Name Name the system uses to identify the logical disk.
Property Value Storage Server Volume - Write Cache Speeds up writes when enabled. This setting is determined by the storage array, not ASM. Storage Server Volume - Number of Hot Spares The number of hot spares with which the shared folder's storage is configured. See Table 21 on page 77 for more information. Storage Server Volume - Mount Paths Path on which the volume on your HP All-in-One Storage System is mounted.
2. Do one of the following: 3. • Select an application server volume in the content pane and then click Properties in the Actions pane. • Right-click an application server volume in the content pane and select Properties. Click one of the following tabs: • General tab—Displays the name of the volume on the application server, the volume type, and status: Table 46 Operating status: Application server volume properties Status indicator Value OK The storage is online.
Storage Utilization View Storage Utilization View displays the allocated storage values for specific applications and the shared folders pool, the unallocated storage value, and the storage value for data not managed by ASM in a pie chart. • In the Actions pane, select Storage Utilization View.
NOTE: ASM rolls up any status alert to the highest level. For instance, if a shared folder has surpassed its percent full warning threshold and exceeded its allocated storage space, a warning icon is shown on the shared folders pool icon. Likewise, if a critical status exists in an Exchange mail store, the critical icon is also shown on the Exchange storage group icon.
9 Troubleshooting, servicing, and maintenance Troubleshooting the storage system Use the references and general guidelines in this section to troubleshoot your HP StorageWorks All-in-One Storage System. Operating system problems and resolutions Use the suggestions below to help resolve operating system issues. Table 48 Operating system problems Problem Action Operating system locks up Scan for viruses with an updated virus scan utility. General protection fault (GPF) occurs.
3. Install the current drivers. Application software problems If your application software locks up, perform the following actions: • • • • • Check the application log and operating system log for entries indicating why the software failed. Check for incompatibility with other software on the server. Check the support web site of the software vendor for known problems. Review the log files for changes made to the server that may have caused the problem.
The following table lists all possible ASM alerts and provides descriptions, possible causes, and solutions for each alert. Table 49 Alert descriptions Object Any application component, user-defined application, or shared folder Alert text Description Possible cause Solution Used space cannot be determined. Directory permission is preventing ASM from determining the used space or the logical disk has failed. An alert will be issued for the logical disk if it has failed.
Object Alert text Any application Exchange storage group Possible cause Solution Credentials failure on . Go to the Application Credentials dialog to specify the credentials for this application. Credentials for the application server on the remote system may not be set or may have expired. Use the Application Credentials dialog box to specify the credentials for this application. See “Configure Application Credentials” on page 65 for more information.
Object Alert text Description The Exchange Database and the Streaming Database are on different volumes. Possible cause Solution The Host an Exchange Storage Group Wizard typically migrates both of these databases to the same volume to ensure snapshot consistency. This may affect your ability to back up and restore this component. Use Exchange tools on your Exchange server to migrate the streaming database to the same volume as your Exchange database. Exchange MailStore This mailstore is offline.
Object Alert text Description Share not found at given path. Possible cause Solution The share may have been manually removed from this path. Remove this component from view or manually create the share at the same path. SQL Server Data File This data file could not be found in the database '' on host '' . The database exists but the data file cannot be found. File has been moved or deleted. Restore file or revert file using snapshot.
Object Alert text Description Possible cause Solution Health: Failed redundancy but one mirror still working Logical disk is configured as RAID 1 or RAID 1+0(10). One of the pair of mirrored hard drives has failed but the other hard drive is still working. Hard drive has failed. Replace failed hard drive immediately to restore redundancy. Health: Failed redundancy, the last mirror is failing Logical disk is configured as RAID 1 or RAID 1+0(10).
Object Replication 128 Alert text Description Health: Resyncing mirrors or rebuilding parity. This logical disk is currently rebuilding. During this time you may notice a performance degradation. Possible cause Solution Health should return to normal. You can use the tools available with the HP Array Configuration Utility to view any logs that may explain what caused this problem. An incompatible version of HP StorageWorks Storage Mirroring is installed on this server. Only SWSM version 5.0.
Object Alert text Possible cause Solution A manual remirror is required. The contents of the replication target changed outside of normal replication. Use the StorageWorks Storage Mirroring Management Console to initiate a mirror operation manually. Replication target is not consistent with the source. The replication target does not contain the same information as the source. Use the StorageWorks Storage Mirroring Management Console to initiate a mirror operation manually.
Object iSCSI Target Alert text Possible cause Solution The replication license state for this system could not be determined. An invalid license key was entered for StorageWorks Storage Mirroring. Obtain a valid license key and use the SWSM Management Console to enter the new license key. iSCSI Target Software not running or not of minimum version. ASM requires Microsoft iSCSI Target version 3.1 or greater. iSCSI LUN contains multiple host references. Multiple hosts are not supported.
NOTE: Snapshots cannot be used to recover data lost as a result of logical disk failure. Snapshots of Exchange storage groups, SQL Server databases, user-defined applications, and shared folders are stored on the same logical disks as the original data, and therefore are also lost. Maintenance updates Regular updates to the storage system are supplied on the HP All-in-One Storage System Service Release DVD. The Service Release DVD can be obtained at http://www.software.hp.com.
Firmware updates Firmware is software that is stored in Read-Only Memory (ROM). Firmware is responsible for the behavior of the system when it is first switched on and for passing control of the server to the operating system. When referring to the firmware on the system board of the server, it is called the System ROM or the BIOS. When referring to the firmware on another piece of hardware configured in the server, it is called Option ROM.
10 System recovery This chapter describes how to use the Recovery DVD that is provided with your All-in-One Storage System. The System Recovery DVD The HP StorageWorks All-in-One Storage System Recovery DVD that is provided with your storage system allows you to install an image or recover from a catastrophic failure. You may boot from the DVD and restore the system to the factory condition at any time. This allows you to recover the system if all other means to boot the system fails.
System recovery
A File server management This chapter begins by identifying new or improved file services in Windows Storage Server 2003 R2. The remainder of the chapter describes the many tasks and utilities that play a role in file server management. New or improved file services features in Windows Storage Server 2003 R2 Storage Manager for SANs The Storage Manager for SANs (also called Simple SAN) snap-in enables you to create and manage the LUNs that are used to allocate space on storage arrays.
Search enhancements The Indexing service is tuned for additional indexing and query performance. Prior to the R2 release, if the Indexing service on a Windows Storage Server was not entirely up-to-date, the client-side search engine needed to “walk through” all the files within the scope of the search on the server. With the performance tuning in R2, the Indexing service no longer needs to be entirely up-to-date.
• Sessions • Open Files File services management Configurable and pre-configured storage Certain storage systems ship with storage configured only for the operating system. The administrator must configure data storage for the storage system. Other storage systems ship with pre-configured storage for data. Depending on the type of storage system purchased, additional storage configuration is required. Configuring additional storage involves creating arrays, logical disks, and volumes.
NOTE: Do not tamper with the “DON’T ERASE” or local C: volume. These are reserved volumes and must be maintained as they exist. Storage management utilities The storage management utilities pre-installed on the storage system include the HP Array Configuration Utility (ACU). Array management utilities Storage devices for RAID arrays and LUNs are created and managed using the array management utilities mentioned previously. For HP Smart Arrays use the ACU.
3. Click Array Configuration Utility on the left side of the window. The ACU opens and identifies the controllers that are connected to the system. Some ACU guidelines to consider: • Do not modify the first two logical drives of the storage system; they are configured for the storage system operating system. • Spanning more than 14 disks with a RAID 5 volume is not recommended. • Designate spares for RAID sets to provide greater protection against failures. • RAID sets cannot span controllers.
• Basic disks can contain up to four primary partitions (or three primary partitions and one extended partition). • Format drives with a 16 K allocation size for best support of shadow copies, performance, and defragmentation. • NTFS formatted drives are recommended, because they provide the greatest level of support for shadow copies, encryption, and compression. • Only basic disks can be formatted as FAT or FAT32. • Read the online Disk Management help found in the utility.
When enabling disk quotas, it is possible to set both the disk quota limit and the disk quota warning level. The disk quota limit specifies the amount of disk space a user is allowed to use. The warning level specifies the point at which a user is nearing his or her quota limit. For example, a user's disk quota limit can be set to 50 megabytes (MB), and the disk quota warning level to 45 MB. In this case, the user can store no more than 50 MB on the volume.
Extending storage using Windows Storage Utilities Volume extension grows the storage space of a logical drive. During this process, the administrator adds new storage space to an existing logical drive on the same array, usually after the array has been expanded. An administrator may have gained this new storage space by either expansion or by deleting another logical drive on the same array. Unlike drive expansion, the operating system must be aware of changes to the logical drive size.
Volume shadow copies The Volume Shadow Copy Service provides an infrastructure for creating point-in-time snapshots (shadow copies) of volumes. Shadow Copy supports 64 shadow copies per volume. A shadow copy contains previous versions of the files or folders contained on a volume at a specific point in time.
Shadow copies are designed for volumes that store user data such as home directories and My Documents folders that are redirected by using Group Policy or other shared folders in which users store data. Shadow copies work with compressed or encrypted files and retain whatever permissions were set on the files when the shadow copies were taken.
Identifying the storage area To store the shadow copies of another volume on the same file server, a volume can be dedicated on separate disks. For example, if user files are stored on H:\, another volume such as S:\ can be used to store the shadow copies. Using a separate volume on separate disks provides better performance and is recommended for heavily used storage systems.
Mounted drives A mounted drive is a local volume attached to an empty folder (called a mount point) on an NTFS volume. When enabling shadow copies on a volume that contains mounted drives, the mounted drives are not included when shadow copies are taken. In addition, if a mounted drive is shared and shadow copies are enabled on it, users cannot access the shadow copies if they traverse from the host volume (where the mount point is stored) to the mounted drive.
F: G: H: cache file cache file cache file Figure 21 Shadow copies stored on a source volume The cache file location can be altered to reside on a dedicated volume separate from the volumes containing files shares. (See Figure 22). F: G: H: L: cache file cache file cache file Figure 22 Shadow copies stored on a separate volume The main advantage to storing shadow copies on a separate volume is ease of management and performance.
CAUTION: If the data on the separate volume L: is lost, the shadow copies cannot be recovered. Enabling and creating shadow copies Enabling shadow copies on a volume automatically results in several actions: • Creates a shadow copy of the selected volume. • Sets the maximum storage space for the shadow copies. • Schedules shadow copies to be made at 7 a.m. and 12 noon on weekdays. NOTE: Creating a shadow copy only makes one copy of the volume; it does not create a schedule.
NOTE: When deleting a shadow copy schedule, that action has no effect on existing shadow copies. Viewing shadow copy properties The Shadow Copy Properties page lists the number of copies, the date and time the most recent shadow copy was made, and the maximum size setting. NOTE: For volumes where shadow copies do not exist currently, it is possible to change the location of the cache file. Managing the cache files on a separate disk is recommended.
9. On the Shadow Copies tab, ensure that the volume is selected, and then click Enable. Shadow copies are now scheduled to be made on the alternate volume. Disabling shadow copies When shadow copies are disabled on a volume, all existing shadow copies on the volume are deleted as well as the schedule for making new shadow copies. CAUTION: When the Shadow Copies Service is disabled, all shadow copies on the selected volumes are deleted. Once deleted, shadow copies cannot be restored.
4. Click the Shadow Copies tab. See Figure 23. Figure 23 Accessing shadow copies from My Computer Shadow Copies for Shared Folders Shadow copies are accessed over the network by supported clients and protocols. There are two sets of supported protocols, SMB and NFS. All other protocols are not supported; this would include HTTP, FTP, AppleTalk, and NetWare Shares. For SMB support, a client-side application denoted as Shadow Copies for Shared Folders is required.
SMB shadow copies Windows users can independently access previous versions of files stored on SMB shares by using the Shadow Copies for Shared Folders client. After the Shadow Copies for Shared Folders client is installed on the user's computer, the user can access shadow copies for a share by right-clicking on the share to open its Properties window, clicking the Previous Versions tab, and then selecting the desired shadow copy. Users can view, copy, and restore all available shadow copies.
NFS shadow copies UNIX users can independently access previous versions of files stored on NFS shares via the NFS client; no additional software is required. Server for NFS exposes each of a share's available shadow copies as a pseudo-subdirectory of the share. Each of these pseudo-subdirectories is displayed in exactly the same way as a regular subdirectory is displayed. The name of each pseudo-subdirectory reflects the creation time of the shadow copy, using the format .@GMT-YYYY.MM.DD-HH:MM:SS.
6. Click Restore to restore the file or folder to its original location. Click Copy... to allow the placement of the file or folder to a new location. Figure 25 Recovering a deleted file or folder Recovering an overwritten or corrupted file Recovering an overwritten or corrupted file is easier than recovering a deleted file because the file itself can be right-clicked instead of the folder. To recover an overwritten or corrupted file: 1.
3. Click either Copy... or Restore. Clicking Restore enables the user to recover everything in that folder as well as all subfolders. Clicking Restore does not delete any files. Backup and shadow copies Shadow copies are only available on the network via the client application, and only at a file or folder level as opposed to the entire volume. Hence, the standard backup associated with a volume backup will not work to back up the previous versions of the file system.
The data is now ready to use. Folder and share management The HP All-in-One Storage System supports several file-sharing protocols, including DFS, NFS, FTP, HTTP, and Microsoft SMB. This section discusses overview information as well as procedures for the setup and management of the file shares for the supported protocols. Security at the file level and at the share level is also discussed.
2. Click Properties, and then click the Security tab. Figure 26 Properties dialog box, Security tab Several options are available on the Security tab: • To add users and groups to the permissions list, click Add. Follow the dialog box instructions. • To remove users and groups from the permissions list, highlight the desired user or group, and then click Remove. • The center section of the Security tab lists permission levels.
3. To modify ownership of files, or to modify individual file access level permissions, click Advanced. Figure 27 illustrates the properties available on the Advanced Security Settings dialog box. Figure 27 Advanced Security settings dialog box, Permissions tab Other functionality available in the Advanced Security Settings dialog box is illustrated in Figure 27 and includes: • Add a new user or group—Click Add, and then follow the dialog box instructions. • Remove a user or group— Click Remove.
4. Enable or disable permissions by selecting the Allow box to enable permission or the Deny box to disable permission. If neither box is selected, permission is automatically disabled. Figure 28 illustrates the Edit screen and some of the permissions. Figure 28 User or group Permission Entry dialog box Another area of the Advanced Security Settings is the Auditing tab. Auditing allows you to set rules for the auditing of access, or attempted access, to files or folders.
Figure 29 Advanced Security Settings dialog box, Auditing tab 5. Click Add to display the Select User or Group dialog box. Figure 30 Select User or Group dialog box NOTE: Click Advanced to search for users or groups. 6. 160 Select the user or group.
7. Click OK. The Auditing Entry dialog box is displayed. Figure 31 Auditing Entry dialog box for folder name NTFS Test 8. Select the desired Successful and Failed audits for the user or group. 9. Click OK. NOTE: Auditing must be enabled to configure this information. Use the local Computer Policy Editor to configure the audit policy on the storage system. The Owner tab allows taking ownership of files.
Figure 32 Advanced Security Settings dialog box, Owner tab The current owner of the file or folder is listed at the top of the screen. To take ownership: 1. Click the appropriate user or group in the Change owner to list. 2. If it is also necessary to take ownership of subfolders and files, enable the Replace owner on subcontainers and objects box. 3. Click OK. Share management There are several ways to set up and manage shares.
By keeping the number of shares and other resources low, the performance of the storage system is optimized. For example, instead of sharing out each individual user's home directory as its own share, share out the top-level directory and let the users map personal drives to their own subdirectory. Defining Access Control Lists The Access Control List (ACL) contains the information that dictates which users and groups have access to a share, as well as the type of access that is permitted.
Managing shares Shares can be managed using the HP All-in-One Management Console. Tasks include: • • • • Creating a new share Deleting a share Modifying share properties Publishing in DFS CAUTION: Before deleting a share, warn all users to exit that share and confirm that no one is using that share. File Server Resource Manager File Server Resource Manager (FSRM) is a suite of tools that allows administrators to understand, control, and manage the quantity and type of data stored on their servers.
Storage reports On the Storage Reports node of the File Server Resource Manager snap-in, you can perform the following tasks: • Schedule periodic storage reports that allow you to identify trends in disk usage. • Monitor attempts to save unauthorized files for all users or a selected group of users. • Generate storage reports instantly.
downloaded from Microsoft at http://www.microsoft.com/technet/itsolutions/smbiz/mits/av/ mit_av.mspx. Security For guidance on hardening file servers, see the Microsoft Windows Server 2003 Security Guide. The guide can be viewed or downloaded at http://www.microsoft.com/technet/security/prodtech/ windowsserver2003/w2003hg/sgch00.mspx. More information The following web sites provide detailed information for using print services with Windows Server 2003, which also applies to Windows Storage Server 2003.
B Print services Microsoft Print Management Console Print Management in the Microsoft Windows Server 2003 R2 operating system is a Microsoft Management Console (MMC) snap-on that system administrators can use to perform common print management tasks in a large enterprise. It provides a single interface that administrators can use to perform printer and print server management tasks efficiently with detailed control.
Network printer drivers Updated print drivers for HP network printers are preinstalled on the storage system. If a Service Release DVD has been run on the server, there are updated HP network print drivers in the C:\hpnas\PRINTERS folder. Print services management Print services information to plan, set up, manage, administer, and troubleshoot print servers and print devices are available online using the Help and Support Center feature.
• Web-based printer management with the ability to administer, connect to, and view printers through a web browser. • Internet printing enabling users to connect to a printer using the printer's URL. A Microsoft white paper discussing the uses of both components can be obtained at http:// www.microsoft.com/windowsserver2003/techinfo/overview/internetprint.mspx. Planning considerations for print services Before configuring the print server, the following checklist of items should be followed: 1.
be created on the print server. The utility is located on the storage system in the C:\hpnas\Components\Install Network Printer Wizard folder. Sustaining print administration tasks Tasks that need to be performed regularly to support the print services include: • Monitoring print server performance using the built-in performance monitoring tool in the Windows Server operating system. • Supporting printers that include adding, moving, and removing printers as requirements change.
Internet is required, or the utility can be pointed to a local location where the firmware images are stored. For more information on upgrading HP Jetdirect print server firmware, see http:// h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=bpj06917. Printer server scalability and sizing A Microsoft technical paper overviews several key factors that influence the capacity of a given print server configuration.
• Stop and restart the spooler service, or restart the print server. Troubleshooting The online help or Help and Support Center feature should be used to troubleshoot general and common print-related problems. Printing help can be accessed by selecting Start > Help and Support, then the Printers and Faxes selection under Help Contents. The same print troubleshooting information can be accessed at http://www.microsoft.
C Microsoft Services for Network File System (MSNFS) This chapter discusses networking features in Microsoft Services for Network File System (MSNFS). MSNFS Features MSNFS is an update to the NFS components that were previously available in Services for UNIX 3.5.
• Administration components • Password synchronization • Server for NIS The UNIX Identity Management component is not enabled by default on the storage system. To install this component: 1. Access Add/Remove Programs. 2. Select Add/Remove Windows Components > Active Directory Services > Details. 3. Install Identity Management for UNIX.
1. Go to Add/Remove Programs. 2. Select Add/Remove Windows Components > Other Network File and Print Services > Microsoft Services for NFS > Details. 3. Install Client for NFS. Administering MSNFS To access Microsoft Services for Network File System from the Start menu: 1. Select Start > Programs > Administrative Tools. 2. Click Microsoft Services for Network File System. To access Microsoft Services for Network File System from the HP All-in-One Management Console: 1.
Refer to Table 51 for guidance as to when to use NFS Authentication DLL instead of S4U legacy NFS and R2 MSNFS.
5. Read the End User License Agreement carefully. If you accept the terms of the agreement, click I accept the terms in the License Agreement, and then click Next to continue installation. If you click I do not accept the License Agreement (Exit Setup), the installation procedure terminates. 6. Click Custom Installation, and then click Next. 7. In the Components pane, click the down arrow next to Windows Services for UNIX, and then click Entire component will not be available. 8.
Accessing NFS resources for Windows users and groups Server for NFS allows Windows clients to access NFS resources on the storage system without separately logging on to Server for NFS. The first time users attempt to access an NFS resource, the Server for NFS looks up the user’s UNIX UID and GID information in either Windows Active Directory or the User Name Mapping function on the storage system.
is not mapped to a Windows account is treated by Server for NFS as an anonymous user. By default, the user identifier (UID) and group identifier (GID) is -2. For example, if files are created on an NFS Share by UNIX users who are not mapped to Windows users, the owner of those files are listed as anonymous user and anonymous group, (-2,-2). By default, Server for NFS does not allow anonymous users to access a shared directory.
• Use naming conventions to identify shares with EUC encoding • Protect configuration files For further details, see the online help for Microsoft Services for Network File System. User Name Mapping The User Name Mapping component provides centralized user mapping services for Server for NFS and Client for NFS. User Name Mapping lets you create maps between Windows and UNIX user and group accounts even though the user and group names in both environments may not be identical.
User Name Mapping Administration The User Name Mapping administration online help contains information for the following topics: • • • • • • Understanding the User Name Mapping component Starting and stopping User Name Mapping Configuring User Name Mapping Securing access to the User Name Mapping server Managing maps Managing groups Best practices for User Name Mapping • Install User Name Mapping on a domain controller. • Create a User Name Mapping server pool.
Command Function showmount –e Views exports from the server and their export permissions unmount Removes NFS-mounted drives For further details, see the online help for Microsoft Services for Network File System. Optimizing Server for NFS performance The following sources provide useful information on how to optimize performance for Microsoft Services for NFS.
Point and print from UNIX to Windows Server 2003 Point-and-Print behavior from UNIX clients to Windows Server 2003 and Windows Storage Server 2003 is similar to the behavior for Windows 95, Windows 98, and Windows Millennium Edition clients, because all these clients create SMB connections. However, the non–Windows operating systems maintain their own driver model, so these clients do not automatically get the driver during Point and Print—they must install the driver locally.
Microsoft Services for Network File System (MSNFS)
D Other network file and print services This chapter discusses file and print services for NetWare and Macintosh. File and Print Services for NetWare (FPNW) File and Print Services for NetWare (FPNW) is one part of the Microsoft software package called Services for NetWare. The most common use of the NetWare network operating system is as a file and print server.
• • • • Create and manage user accounts by using Active Directory Users and Computers. Perform secured log-ons. Support packet burst and Large Internet Packet (LIP). Support NetWare locking and synchronization primitives that are used by some NetWare-specific applications. • Support long file names, compatible with OS/2 long file name (LFN) support.
2. Select FPNW, and then click Properties. Figure 33 File and Print Services for NetWare dialog box 3. Enter an FPNW Server Name and Description. This server name must be different from the server name used by Windows or LAN Manager-based clients. If changing an existing name, the new name is not effective until stopping and restarting FPNW. For example, in Figure 33 the Windows server name is Alamo and the FPNW server name is Alamo_FPNW. 4. Indicate a Home directory root path.
Adding local NetWare users 1. From the storage system desktop, click the Management Console icon, click Core Operating System, and then click Local Users and Groups. 2. Right-click the Users folder, and then click New User. Figure 34 New User dialog box 3. Enter the user information, including the user's User name, Full name, Description, and Password. 4. Click Create. 5. Repeat these steps until all NetWare users have been entered. Enabling local NetWare user accounts 1.
2. Click the NetWare Services tab. Figure 35 NetWare Services tab 3. Select Maintain NetWare compatible login. 4. Set other NetWare options for the user, and then click OK. NOTE: The installation of File and Print Services for NetWare also creates a supervisor account, which is used to manage FPNW. The supervisor account is required if the storage system was added as a bindery object into NDS.
Creating a new NCP share To create a new file share: 1. From the storage system desktop, select Start > Settings > Control Panel > Administrative Tools > Server Manager. 2. Select File and Print Service for NetWare> Shared Volumes. 3. Click Create Volume. 4. Specify the volume name and path. 5. Click Permissions to set permissions. 6. Click Add to add additional users and groups, and to set their permissions. 7. Highlight the desired user or group, and then click Add. 8.
Point and Print—they must install the driver locally. Like the Windows 95, Windows 98, and Windows Millennium clients, these non–Windows clients do not receive driver updates from the print server after a driver is initially downloaded. The same connection methods are available: drag and drop, the Add Printer Wizard, referencing a UNC path, or double-clicking the shared printer icon.
AppleTalk shares can be set up only after AppleTalk Protocol and File Services for Macintosh have been installed on the storage system. CAUTION: AppleTalk shares should not be created on clustered resources because data loss can occur due to local memory use. • To set up AppleTalk shares • To configure AppleTalk sharing properties • To allow client permission to an AppleTalk share If AppleTalk is enabled for your server configuration, specify which AppleTalk clients are granted access to each share.
E Configuring storage system for Web access (optional) Setting up an Internet connection Before running Windows 2003 R2 operating system updates, you must set up an Internet connection for the storage system. There are two methods for configuring an Internet connection: • Internet Explorer to use automatic configuration • Internet Explorer to use a proxy server To configure Internet Explorer to use automatic configuration 1. 2.
Figure 37 Proxy server settings 3. 4. 5. 6. 7. 194 In the Address box, type the network name or IP address of the proxy server. In the Port box, type the port number that is used by the proxy server for client connections (for example, 8080). Click the Bypass proxy server for local addresses check box if you do not want the proxy server computer to be used when you connect to a computer on the local network. Click OK to close the LAN Settings dialog box.
F Regulatory compliance and safety Federal Communications Commission notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules.
Declaration of conformity for products marked with the FCC logo, United States only This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. For questions regarding your product, contact: Hewlett-Packard Company P. O.
WARNING! Use of controls or adjustments or performance of procedures other than those specified herein or in the installation guide of the laser product may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation: • Do not try to open the module enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.
BSMI notice Japanese notice Korean notice A&B Class A equipment Class B equipment 198 Regulatory compliance and safety
Safety Battery replacement notice WARNING! The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury: • Do not attempt to recharge the battery. • Do not expose the battery to temperatures higher than 60C (140F). • Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water.
Japanese power cord notice Electrostatic discharge To prevent damage to the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.
Tento symbol na produktu nebo balení ozna uje výrobek, který nesmí být vyhozen spolu s ostatním domácím odpadem. Povinností uživatele je p edat takto ozna ený odpad na p edem ur ené sb rné místo pro recyklaci elektrických a elektronických za ízení. Okamžité t íd ní a recyklace odpadu pom že uchovat p írodní prost edí a zajistí takový zp sob recyklace, který ochrání zdraví a životní prost edí lov ka.
Estonian notice Seadmete jäätmete kõrvaldamine eramajapidamistes Euroopa Liidus See tootel või selle pakendil olev sümbol näitab, et kõnealust toodet ei tohi koos teiste majapidamisjäätmetega kõrvaldada. Teie kohus on oma seadmete jäätmed kõrvaldada, viies need elektri- ja elektroonikaseadmete jäätmete ringlussevõtmiseks selleks ettenähtud kogumispunkti.
garantiert eine Wiederverwertung, die die Gesundheit des Menschen und die Umwelt schützt. Informationen dazu, wo Sie Rücknahmestellen für Ihre Altgeräte finden, erhalten Sie bei Ihrer Stadtverwaltung, den örtlichen Müllentsorgungsbetrieben oder im Geschäft, in dem Sie das Gerät erworben haben.
Š ds simbols uz izstr d juma vai uz t iesai ojuma nor da, ka šo izstr d jumu nedr kst izmest kop ar citiem sadz ves atkritumiem. J s atbildat par to, lai nolietot s iek rtas tiktu nodotas speci li iek rtotos punktos, kas paredz ti izmantoto elektrisko un elektronisko iek rtu sav kšanai otrreiz jai p rstr dei.
Slovakian notice Likvidácia vyradených zariadení v domácnostiach v Európskej únii Symbol na výrobku alebo jeho balení ozna uje, že daný výrobok sa nesmie likvidova s domovým odpadom. Povinnos ou spotrebite a je odovzda vyradené zariadenie v zbernom mieste, ktoré je ur ené na recykláciu vyradených elektrických a elektronických zariadení.
och gör att avfallet återvinns på ett sätt som skyddar människors hälsa och miljön. Kontakta ditt lokala kommunkontor, din närmsta återvinningsstation för hushållsavfall eller affären där du köpte produkten för att få mer information om var du kan lämna ditt avfall för återvinning.
Glossary This section defines the terms used to describe the ASM user interface and program features. Actions pane The right pane in the main window of the ASM user interface that provides a list of actions, based on your current selection in the Content pane. Along with other selectable items, the Actions pane provides access to storage-allocation wizards, which help you allocate and configure storage.
enforce allocated limit (quota) An enforced quota for the amount of storage available to a shared folder. An enforce allocated limit prevents data from being saved to a shared folder once all the storage space allocated to the shared folder is used. Exchange storage group The fundamental unit of storage management in Microsoft Exchange. Storage groups consist of Mail stores, Public stores, and log files.
NAS Network-attached storage. This term is used to refer to a specialized type of file server. The HP All-in-One Storage System provides NAS storage as well as iSCSI storage. Navigation pane The left pane in the main window of the ASM user interface that allows you to quickly navigate between HP All-in-One Storage System Management applications. NFS Network file system. The protocol used in most Unix environments to share folders or mounts.
tape library An enclosure filled with magnetic tape cartridges, tape drives, and a robot(s). The tapes are electronically labeled for identification and stored in library slots when not in use. When data needs to be written or read from a tape, the robot loads the tape cartridge into an available tape drive in the library. Task Viewer A window that displays completed tasks, scheduled tasks, and errors. To open the Task Viewer, select Tools > Task Viewer.
Index A accessing All-in-One Management Console, 23 accessing application and shared folder properties, 102 accessing application server properties, 117 accessing properties for SQL Server, 107 for application server volumes, 117 for Exchange, 102 for HP All-in-One Storage System logical disks, 115 for HP All-in-One Storage System volumes, 115 for replication target components, 113 for shared folders pools, 106 for the user-defined application pool, 110 for virtual libraries, 112 accessing storage area prop
document conventions, 15 related documentation, 15 documentation HP website, 15 providing feedback, 18 dynamic disks clustering, 53 spanning multiple LUNs, 53 E electrostatic discharge, 200 European Union notice, 197 expanding storage Array Configuration Utility, 142 extending volumes Disk Management, 142 F factory image, 22 fault tolerance, 52 FCC notice, 195 File and Print Services for NetWare.
managing storage for application servers, 58 for shared folders, 59 Microsoft Exchange Server operating status values, 103 Microsoft Exchange storage group components Storage properties, 104 Microsoft Exchange storage groups Details properties, 103 Microsoft Exchange Server accessing properties, 102 Microsoft Print Management Console, 168 Microsoft Printer Migrator, 171 monitoring storage, 101 mount points not supported with NFS, 53 mount points creating, 53 mounted drives and shadow copies, 146 N NCP, cre
Server for NFS Authentication DLL, 175 Service for User for Active Domain controllers, 175 services for AppleTalk, installing, 191 Services for UNIX, 53, 55 set up Internet, 193 setting up overview, 19 setup completion, 32 shadow copies mounted drives, 146 shadow copies, 54 backups, 155 cache file, 146 defragmentation, 145 described, 143 disabling, 150 file or folder recovery, 153 managing, 146 on NFS shares, 153 on SMB shares, 152 planning, 143 redirecting, 149 scheduling, 148 uses, 143 viewing list, 148 S
W warning rack stability, 16 Warning Threshold, 104 Warning Threshold, 109 WEBES (Web Based Enterprise Services, 132 websites customer self repair, 17 HP , 18 HP Subscriber's Choice for Business, 17 product manuals, 15 WEEE directive, 200 HP StorageWorks All-in-One Storage System 215
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