Installation Manual
Support is as close
as the World Wide Web!
http://www.hp.com/go/network_city
Follow the links that lead you to Support, Drivers, and Technology. Our Web site has
everything you need in one place, around the clock, seven days a week:
■
Software, agent firmware, and drivers (see “When Downloading Files”, below)
■
Troubleshooting information
■
Product information
■
Support contacts
Be sure to talk to your reseller about the support services they offer for your HP networking
products.
If you don’t have World Wide Web access, these sources provide firmware, drivers, and technical
information.
CD-ROM
Every network-manageable hub and switch comes with a CD-ROM that includes management
software, MIBs, documentation, and other useful technical information.
HP FTP Library Service
When Downloading Files
Files are typically named to correspond to the HP product number of the product they’re
intended for. If the file you download has a file extension of “.exe”, it is a compressed file. For
example, the product HP J3200A may have a file j3200a.exe that is extracted by typing j3200a
[Enter].
ftp ftp.hp.com
Name:
anonymous
Password:
john@mycompany.com
ftp>
bin
ftp>
cd /pub/networking/software
ftp>
get
filename
ftp>
quit
Use your FTP software to ftp to HP’s site.
Log in as “anonymous”
Enter your email address as your password.
Enter
bin
as the file transfer type
Go to the directory that has the files
Transfer the file you want to your computer
Quit the connection.
Your HP Reseller can help, too!
Other HP Electronic Support Services
(over)
HP Networking
J3138.bk Page 1 Wednesday, March 18, 1998 6:07 PM