Troubleshooting guide

D–2 335795-006 Troubleshooting Guide
System BIOS
The screen prompts: Place Destination disk in drive A:,
Press any key when you are ready.
4. Be sure you have inserted an empty diskette in drive A: and
press any key to copy the software to the diskette.
5. Power off the thin client with the corrupt BIOS.
6. Connect the external USB diskette drive to the thin client and
insert the newly created Flash diskette into the diskette drive.
✎
Before powering on the thin client, check to make sure there are
no other USB devices connected to the thin client. If there are,
disconnect them.
7. Power on the thin client.
8. At power on, the BIOS is automatically restored from the
diskette.
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WARNING: DO NOT TURN OFF POWER OR ATTEMPT TO
REBOOT THE THIN CLIENT DURING THE RECOVERY PROCESS.
While this procedure is primarily used to recover systems with
corrupt BIOS, it can also be used to locally update a system
BIOS.
Updating a BIOS
To update the system BIOS on the Thin Client t5000 Series,
download the Thin Client t5000 Series Softpaq (SP23411 or the
most current Softpaq) from the HP Web site at:
http://h18004.www1.hp.com/products/thinclients/software.html