Troubleshooting guide

Troubleshooting Guide 335795-006 1–1

Product Description

The HP Compaq Thin Client t5000 Series are Windows-based

terminals that connect over a network to a server where all

processing and storage occurs. Because of the nature of the

products, troubleshooting is significantly simpler than on a

standard PC and previous thin clients.

The Windows Graphical User Interface (GUI) is English on all

thin clients. If you are using a foreign language keyboard, you

will need to set localized settings to perform the localization

between a server-based application and the device, but interaction

with the unit itself remains in English.

Network Firmware

PXE (Pre-boot Execution Environment) is supported on all HP

Compaq Thin Client t5000 Series products.

PXE allows a client to boot from a server on a network prior to

booting the embedded Operating System (OS) from the local

Flash module. As long as the system is connected to AC power,

the Network Interface Controller (NIC) on a PXE-enabled client

remains powered even when the system is turned off. This allows

a network administrator to remotely wake up the unit and perform

various management tasks, including loading the operating

system and other software onto the device from a server over the

network.