Troubleshooting guide

Troubleshooting Guide 335795-006 5–1

Restoring the Flash Image

System Requirements

To create a recovery device for the purpose of reflashing or

restoring the software image on the ROM, you will need the

following:

■ A personal computer running Microsoft Windows 2000

Professional or Microsoft Windows XP Professional

■ One or more HP Compaq t5000 Series Thin Clients

■ CD-R or CD-RW drive (if using the ISO Image option)

■ USB flash device 32MB for Microsoft Windows CE .NET or

256MB for Windows XP Embedded (if using the USB

format). Compatible USB flash devices (drive keys) are

available from www.diskonkey.com

This restore method will not work with all USB flash

devices. USB flash devices with multiple partitions generally

do not support this restore method. The range of USB flash

devices available on the market is constantly changing. Not

all USB flash devices (drive keys) have been tested with the

HP Compaq Thin Client Imaging Tool.

■ USB CD-ROM drive for thin client (if using the ISO Image

option)

Before using the utility, you must download the appropriate

image from http://www.hp.com/products/thinclientsoftware