Troubleshooting guide

Diagnostics and Troubleshooting
Troubleshooting Guide 335795-006 4–29
Video does not display. 1. Verify that the monitor
brightness is set to a readable
level.
2. Verify the monitor is good by
connecting it to a known
working computer and ensure
its front LED turns green
(assuming the monitor is Energy
Star compliant). If the monitor is
defective, replace it with a
working monitor and repeat
testing.
3. Reimage the thin client unit and
power on the monitor again.
4. Test the thin client unit on a
known working monitor. If the
monitor does not display video,
replace the thin client unit.
Power-On Troubleshooting (Continued)
Issue Procedures