Troubleshooting guide

4–26 335795-006 Troubleshooting Guide
Diagnostics and Troubleshooting
Basic Troubleshooting
If the Thin Client t5000 Series is experiencing operating
problems or will not power on, review the following items.
Power-On Troubleshooting
Issue Procedures
The thin client unit is experiencing
operating problems.
Ensure that the following connectors
are securely plugged into the thin
client unit:
• Power connector
• Keyboard (USB)
•Mouse (USB)
• Network RJ-45 connector
• Monitor
The thin client unit does not power
on.
1. Verify that the power supply is
good by installing it on a
known working unit and testing
it. If the power supply does not
work on the test unit, replace
the power supply.
2. If the unit does not work
properly with the replaced
power supply, have the unit
serviced.