Troubleshooting guide

Diagnostics and Troubleshooting
Troubleshooting Guide 335795-006 4–25
t5000 Troubleshooting Flow Chart (cont’d)
Booting in
Continuous Loop
Using t5000 F10 Setup, change
boot priority to factory defaults.
1. USB Device
2. Flash*
3. Network
*Check “Amount of Flash memory”
in system information table.
Reboot the
thin client.
Boot OK?
If you are using XPe OS, disable
the write filter.
Check that Altiris 5.6 Deployment
server is being used.
Reboot the
thin client.
Boot OK?
Done
Reimage the system. Refer
to Chapter 5, “Restoring the
Flash Image.”
Reboot the
thin client.
Boot OK?
Service the unit.
NOTE: Refer to the Warranty
for coverage information.
t5000 Troubleshooting Flow Chart
End
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