Troubleshooting guide

Diagnostics and Troubleshooting
Troubleshooting Guide 335795-006 4–23
t5000 Troubleshooting Flow Chart (cont’d)
No Audio
Audio?
Done
Restore image using
the Recovery process.
Audio?
Done
Disconnect any
external speakers.
Turn up volume for internal
and external speakers.
Take the following actions:
1. Reseat speaker cable
2. Replace speaker
Y
Y
N
NOTE: Refer to Warranty for
coverage information.
(See Chapter 5.)
Is Volume Control or
Media Player muted?
If so, change the setting.
Audio?
Are speaker connectors in
Done
correct jacks? Try both
audio jacks.
Audio?
In Control Panel’s Sound
and Audio, does the Audio
tab indicate whether the
unit sees its audio hardware?
Y
N
N
Y
N
Y
N