Troubleshooting guide

Contents
Troubleshooting Guide 335795-006 2
5 Restoring the Flash Image
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
Creating an ISO Image . . . . . . . . . . . . . . . . . . . . . . . 5–3
Formatting a USB Flash Drive . . . . . . . . . . . . . . . . . 5–5
Unpacking the Image and Tools for Deployment . . . 5–6
Deploying with PXE . . . . . . . . . . . . . . . . . . . . . . . . . 5–8
6Citrix MetaFrame
Citrix MetaFrame Troubleshooting . . . . . . . . . . . . . . . . . 6–1
7 Microsoft Remote Desktop Protocol
A Thin Client t5000 Specifications
B Adding an Image Restore Tool Using Altiris
Deployment Solution
C Configuring a PXE Server
under Microsoft RIS
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Installing Remote Installation Services
(RIS PXE Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . C–1
Authorizing Remote Installation Services (RIS PXE
Server) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–2
Configuring Remote Installation Services. . . . . . . . . C–2
Set User Permissions on the
Active Directory Server. . . . . . . . . . . . . . . . . . . . . . . C–3
RIS Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C–4
Creating Network Bootable Disk to Map Drives . . . C–4
For More Information . . . . . . . . . . . . . . . . . . . . . . . . C–4