HP Client Management Solutions Overview - White Paper

8
procurement from HP or other vendors. The service also provides for leased equipment options,
managed either directly or as part of a hardware/services bundle.
HP Smart Desktop Management Service
The HP Smart Desktop Management Service is designed specifically to help you protect multivendor
networked PCs with one integrated, affordable off-the-shelf solution that is easy to buy and easy to use.
The service is sold as a one-year HP Care Pack Service, and includes data backup and restore, desktop
security powered by Symantec, patch management, health checks, and more. Features include:
 Smart Desktop Support that includes Deep Scan, Patch Management, and Software Rollback plus
Self-Help, online Active Chat, and technical Help Desk support
 Smart Desktop Data Protection for remote backup and retrieval of critical data via offsite storage
 Smart Desktop Security powered by Symantec to provide antivirus, firewall, spyware, worm, and
Trojan horse protection
Visit the HP website at www.hp.com/go/carepack for more information.
Questions and Answers
Q. How do the HP Client Management Solutions integrate with other HP and third-party enterprise tools
that I’m using?
A. HP Client Management Interface communicates directly with the client computer to request in-depth
client inventory, receive health status information, and manage system BIOS setting. HP CMI provides
an interface that simplifies the integration of HP business computers with popular industry system
management tools (including Altiris Client Management Solutions, Microsoft® Systems Center Products,
IBM Tivoli Software, and HP OpenView Operations) and custom in-house developed management
applications. HP CMI is available on select new HP business desktop, notebook and workstation
models. An HP CMI Software Provider SoftPaq is also available for legacy models and may be
downloaded from www.hp.com.
Q. How can I evaluate the HP Client Management Solutions?
A. The following solutions are available for free with your purchase of HP client systems:
 HP Client Management Interface – Available on select new HP commercial desktop, notebook and
workstation models introduced after June 2005. An HP CMI Software Provider SoftPaq is also
available for legacy models and may be downloaded from www.hp.com. For more information and
product and operating system availability visit www.hp.com/go/easydeploy.
 HP Client Automation– Available for HP commercial desktop, notebook, workstation, and thin client
models. To download HP Client Automation visit http://www.hp.com/go/clientautomation.
 HP SoftPaq Download Manager, HP System Software Manager, and HP Client Catalog for Microsoft
System Center Products – Available for HP commercial desktop, notebook, and workstation models.
To download these products visit: www.hp.com/go/sdm.
Q. How do I purchase the HP Client Management Solutions?
A. Contact your HP representative to purchase licenses for HP Client Management Solutions.
Conclusion
HP offers a portfolio of HP Client Management Solutions that address the broad range of client
management requirements. HP offers extensive training and services expertise available from the HP