HP Client Management Solutions Overview - White Paper

 simplifies deployment for customers using multiple HP product families

 enables IT managers to have a single image to maintain as changes are implemented

 allows the same customer-created image to be used within the client environment across multiple

releases of a single HP product family

You can use HP Factory Express customization services to deploy a single custom image across multiple

platforms before your systems leave the factory. Image Development services provide a flexible

framework that can be leveraged to meet your specific needs, from the simple loading of your custom

image at HP factories to complete lifecycle image management by HP engineers. HP also provides a

dedicated program manager as a single point of contact to further simplify the customization process.

For more information on HP Factory Express visit www.hp.com/go/factory-express.

HP End-user Workplace Solutions - Desktop Solutions

HP Desktop Solutions help you tighten control over procurement and asset management, speed and

simplify deployment, keep pace with fast-changing technology, maximize user satisfaction and

productivity, and free scarce technical expertise to focus on your core business initiatives.

HP Desktop Management

HP Desktop Management services support the complete lifecycle management of your desktop and

mobile device environments, from assessment and procurement through to deployment, installation,

inventory tracking, and technology refresh. HP Desktop Management services also support standard

warranty service and add-on coverage, software licensing management, software packaging, and

distribution.

HP Services professionals help build more secure network access to your corporate network for

desktops, notebook pcs, and mobile devices. We'll also tailor levels of security to your unique

requirements, incorporating anti-virus management, personal firewall management, and workstation

backup. Our modular approach to solution architecture allows us to customize and combine key

elements to implement the Desktop Management Services that meet your specific needs and grow easily

as your needs change.

HP Managed Deployment

HP Managed Deployment service provides customers with project management capabilities designed to

reduce the time and money required for deployment in complex, multi-vendor, and global

environments. The Managed Deployment service is based on a project plan, usually an asset refresh

scenario, managed by HP’s Project Office.

HP Managed Deployment service provides many optional features that accommodate customer specific

needs. These features include:

 loading customer-selected software applications

 erasure of customer sensitive data from old assets

 removal or disposal of old assets

 data migration

 training of end-users regarding the capabilities and function of new assets

 other flexible, low-cost capabilities

HP Managed Deployment service provides you with a full suite of procurement options that range from

low-cost procurement operations with designated customer representatives to a full-blown procurement

portal available to all employees in your business. Services include hardware and software