Product Warranty
Included Software
HP's only obligations with respect to software distributed by HP under the HP brand name or included with an
HP Hardware Product are set forth in the applicable end-user license or program license agreement provided
with that software. To the extent permitted by local law, if the removable media on which HP distributes the
software proves to be defective in materials or workmanship within ninety (90) days of purchase, your sole
remedy shall be to return the removable media to HP for replacement. It is your responsibility to contact non-
HP manufacturers or suppliers for their warranty support.
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Complimentary Limited Technical Support
Complimentary Limited Technical Support for your HP Hardware Product, HP Software, HP preinstalled third-
party software, and third-party software purchased from HP, including initial setup support, is available from
HP via multiple contact methods, including electronic media and telephone, for ninety (90) days from date of
purchase. See "Contacting HP" for online resources and telephone support. Any exceptions to this will be
specified in your End User License Agreement (EULA).
Support includes assistance with
answering your installation questions (prerequisites, first steps, and basic “how to” information);
setting up and configuring the software and options supplied or purchased with HP Hardware Products
such as how-to and first steps (excludes system optimization, customization, and network
configuration);
interpreting system error messages;
isolating system problems and software usage problems; and
obtaining HP Care Pack information or updates for software supplied or purchased with HP Hardware
Products.
Support does NOT include assistance with
generating or diagnosing user-generated programs or source codes;
installation of non-HP software purchased separately; and
system optimization, customization, and network configuration.
Freeware and Open-Source Operating Systems and Applications
HP does not provide technical support for software provided under public license by third parties (freeware and
open-source software), including operating systems or applications. Technical support for freeware and open-
source software provided with HP Hardware Products is provided by the freeware or open-source software
vendor. For support contact information, refer to the freeware or open-source operating system or application










