Product Warranty
transportation of the HP Hardware Product to and from the service location. You are responsible for insuring
any HP Hardware Product shipped or returned to an HP authorized service location, and you assume risk of loss
during shipping.
Mail-In Warranty Service
To the extent permitted by local law, this HP Limited Warranty may include a mail-in warranty service. Under
the terms of mail-in service, you will be required to ship your HP Hardware Product to an HP authorized service
location for warranty repair. You must prepay any shipping charges, taxes, or duties associated with
transportation of the HP Hardware Product to the service location. You are responsible for insuring any HP
Hardware Product you ship, and you assume risk of loss during shipping. HP will return the repaired HP
Hardware Product to you and incur all logistics and insurance costs.
Send-In and Return Warranty Service
To the extent permitted by local law, your HP Limited Warranty may include a send-in and return warranty
service. Under the terms of send-in and return service, HP will ship to you, at HP's expense, packaging for
shipping your HP Hardware Product to HP for service. You are responsible for freight costs and insurance for
shipping the HP Hardware Product to HP. You can arrange with HP for the inbound shipping and associated
costs. For more information, call 1-800-474-6836 (800-HP-invent) in the United States for detailed costs and
instructions or go tohttp://welcome.hp.com/country/us/en/wwcontact.html to find HP Support numbers in other
countries. You may also select your own courier and pay shipping costs. If you select your own courier, you are
responsible for insuring any HP Hardware Product shipped to the service location and you assume risk of loss
or damage during shipping. HP will repair the HP Hardware Product and return it to you. HP will incur all
repair and shipping costs for the return of the repaired HP Hardware Product.
Onsite Warranty Service
Your HP Limited Warranty may include an onsite warranty service. Under the terms of onsite service, HP may,
at its sole discretion, determine if a defect in an HP Hardware Product can be repaired
remotely,
by the use of a CSR part, or
by a service call at the location of the defective HP Hardware Product.
If HP ultimately determines that an onsite service call is required to repair a defect, the call will be scheduled
during standard office hours unless otherwise stated for the HP Hardware Product you purchased. Standard
office hours are typically 8:00 a.m. to 5:00 p.m. (08.00 to 17.00) Monday through Friday, but may vary with
local business practices. The response time may vary and additional charges may be incurred, depending on
travel constraints and distance from the nearest HP service location or HP authorized service provider. To find










