User's Manual
Table Of Contents
- Locating HP resources
- Computer features
- Setting up the computer
- Backing up, restoring, and recovering
- Using Windows tools
- Creating HP Recovery media (select products only)
- Restoring and recovery
- Restoring, resetting, and refreshing using Windows tools
- Restoring using HP Recovery Manager and the HP Recovery partition
- Recovering using HP Recovery Manager
- Recovering using the HP Recovery partition (select products only)
- Recovering using HP Recovery media
- Changing the computer boot order
- Removing the HP Recovery partition (select products only)
- Setting up Linux
- Updating the computer
- Maintenance, diagnostics, and minor troubleshooting
- Using HP PC Hardware Diagnostics
- Routine care
- Accessibility
- Index
HP Support
Online support
Online support resources include web-based troubleshooting tools, technical knowledge databases, driver
and patch downloads, online communities, and product change notication services.
The following websites are also available to you:
● http://www.hp.com—Provides useful product information.
● http://www.hp.com/support—Provides the latest online documentation and worldwide technical
support.
● https://support.hp.com/us-en/products/workstations-thin-clients/—Provides technical support
information for computers.
● http://www.hp.com/support/workstation_swdrivers—Provides access to software and drivers for
computers.
Customer support for workstations and thin clients
1. Go to https://support.hp.com/us-en/products/workstations-thin-clients/.
2. Search for your product.
3. Select Troubleshooting.
4. Select the problem that you are troubleshooting.
Advisories and Bulletins and Notices
To nd advisories and bulletins and notices:
1. Go to https://support.hp.com/us-en/products/workstations-thin-clients/.
2. Select your product.
3. Select Advisories or Bulletins and Notices.
4. Select an item for viewing.
Product Change Notications
Product Change Notications (PCNs) are proactive notications for product changes occurring within a 30- to
60-day window of the eective date of the change in the manufacturing process. PCNs give you advance
notice of changes to your product, such as an updated BIOS version that you might decide to download before
the product change is required. To view a list of PCNs, go to the Bulletins and Notices page for your product.
Calling support
At times you might encounter an issue that requires support. Before you call support:
● Have the computer readily accessible.
● Write down the computer serial number, product number, model name, and model number and have
them in front of you. This information is provided on labels. For label locations, see Product information
on page 1.
● Note any applicable error messages.
● Note any add-on options.
If you encounter issues 29