User's Manual

Using Disk Defragmenter .................................................................................................................. 49
Using Disk Cleanup ............................................................................................................................ 49
Using HP 3D DriveGuard (select products only) ................................................................................ 49
Identifying HP 3D DriveGuard status .............................................................................. 50
Updating programs and drivers .......................................................................................................................... 50
Cleaning your computer ...................................................................................................................................... 50
Using HP Easy Clean (select products only) ...................................................................................... 50
Removing dirt and debris from non-HP Easy Clean computers ....................................................... 51
Caring for wood veneer (select products only) ................................................................................. 51
Traveling with or shipping your computer .......................................................................................................... 52
9 Backing up, restoring, and recovering ........................................................................................................... 53
Backing up information and creating recovery media ........................................................................................ 53
Using Windows tools ......................................................................................................................... 53
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 53
Restoring and recovery ........................................................................................................................................ 54
Restoring, resetting, and refreshing using Windows tools .............................................................. 54
Recovering using HP Recovery media ............................................................................................... 54
Changing the computer boot order ................................................................................................... 54
Using HP Sure Recover (select products only) .................................................................................. 55
10 Computer Setup (BIOS), TPM, and HP Sure Start ............................................................................................ 56
Using Computer Setup ......................................................................................................................................... 56
Starting Computer Setup .................................................................................................................. 56
Navigating and selecting in Computer Setup ................................................................................... 56
Restoring factory settings in Computer Setup ................................................................................. 56
Updating the BIOS ............................................................................................................................. 57
Determining the BIOS version ......................................................................................... 57
Downloading a BIOS update ........................................................................................... 57
Changing the boot order using the f9 prompt .................................................................................. 58
TPM BIOS settings (select products only) ........................................................................................................... 58
Using HP Sure Start (select products only) ......................................................................................................... 59
11 Using HP PC Hardware Diagnostics .............................................................................................................. 60
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 60
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 60
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 61
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 61
Installing HP PC Hardware Diagnostics Windows ............................................................................. 61
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