- Hewlett-Packard Color LaserJet User Guide

ENWW

Solving MFP problems 303

Duplexer issues

Situation Solution

The print job was not printed on both sides.

• Make sure that the option to print on both sides of the media has been

selected in the printer driver (see chapter 5 of the User Reference

Guide on the CD-ROM).

• Print a configuration page to make sure that the duplexer is installed

properly (see chapter 10 of the User Reference Guide on the CD-

ROM).

• Make sure that the duplexer has been configured in the printer driver

(see “Setting the MFP device defaults” on page 9).

• Make sure that the software program is not overriding the printer-driver

setting.