Owner manual

88 Chapter 5 - Troubleshooting EN
Sources for information about problems
If you are experiencing a problem with the digital sender, use the
following sources to obtain more information.
Sources for information about problems
Control panel light A three-color light under the key on the control panel provides
information about operation. See “Control panel messages” on page 97
for a list of messages associated with each condition, and
recommended actions.
Off. The digital sender is in an idle state.
Flashing green and orange. The digital sender is in the process of
starting.
Steady green. The digital sender is ready to send.
Flashing green. The digital sender is processing a job.
Steady red. The digital sender cannot complete a job for some
reason, usually because more information is needed.
Flashing red. A problem has occurred.
Control panel
messages
Messages on the control panel display when there are problems. See
“Control panel messages” on page 97 for a list of messages and
recommended actions.
Activity log The activity log is a record of digital sender use, and is probably your
best tool for troubleshooting. It contains messages (warning, error, or
fatal) that can help you resolve problems. See “Activity log messages”
on page 103 for a list of messages and recommended actions.
Messages for
programs
Messages appear in the program you are using when there are
problems. See “Troubleshooting the software” on page 110 for lists of
these messages and recommended actions.