Operations Guide HP 9000 rp3410 and HP 9000 rp3440 Manufacturing Part Number: A7137-96003 Second Edition April 2005 U.S.A. © Copyright 2004-2005 Hewlett-Packard Development Company, L.P..
Legal Notices Copyright Notices. © Copyright 2004-2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Contents 1. Controls, Ports, and Indicators Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Controls and Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hot-Plug Disk Drive Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Server Dimensions and Weights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Component Dimensions . . . . . . . . . . . . . . . . . .
Figures Figure 1-1. Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-2. Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-3. Hot-Plug Disk Drive LED Indicators. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Figure 1-4. DVD–ROM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Figures 6
Preface This preface contains the following sections: • Intended Audience • What’s New? • Notational Conventions • Reader Comments and Feedback • Related Information • Printing History Intended Audience This document is intended to provide technical product and support information for authorized service providers, customer system administrators, and HP support personnel. What’s New? • The layout of this document was changed to improve usability.
Example: “Select the Partition —> Create Partition action” means you must select the Create Partition menu item from the Partition menu. • Example screen output is represented using this font. Reader Comments and Feedback HP welcomes your feedback on this publication. Please address your comments to edit@presskit.rsn.hp.com and note that you will not receive an immediate reply. All comments are appreciated.
• HP-UX 11i System Administration Handbook http://www.hp.com/hpbooks/prentice/ptr_0130600814.html • HP-UX Virtual Partitions http://www.hp.com/hpbooks/prentice/ptr_0130352128.html HP Books are available worldwide through bookstores, online booksellers, and office and computer stores. Printing History The Printing History below identifies the edition dates of this manual. Updates are made to this publication on an unscheduled, as needed, basis.
1 Controls, Ports, and Indicators This chapter describes the controls, ports, and indicators found on the front panel and rear panel locations of the HP 9000 rp3410 or HP 9000 rp3440 server. The HP 9000 rp3410 and HP 9000 rp3440 servers are designed to be rack or pedestal mounted. Control Panel The control panel of the HP 9000 rp3410 and HP 9000 rp3440 servers provide the controls and indicators commonly used for operation.
Controls, Ports, and Indicators Control Panel Table 1-1 Name Control Panel LEDs and Switches Function Power on/off LED The green on/off LED is illuminated when the power is on. Power button Controls the power supply (turns system power on/off) if power is available to the power supply. (Controls both power supplies if two are installed).
Controls, Ports, and Indicators Control Panel Table 1-1 Name Locator button and LED Control Panel LEDs and Switches (Continued) Function The locator button and LED are used to help locate this server within a rack of servers. When the button is engaged, the blue LED illuminates and an additional blue LED on the rear panel of the server illuminates. This function may be remotely activated. a. See Chapter 4, “Troubleshooting,” for information provided by the System LEDs.
Controls, Ports, and Indicators Additional Controls and Indicators Additional Controls and Indicators The HP 9000 rp3410 and HP 9000 rp3440 servers can have up to three low-voltage differential (LVD), 3.5-inch form factor hot-pluggable disk drives installed. These disk drives have LEDs that provide status and activity information. Hot-Plug Disk Drive Indicators The hot-plug disk drives have two LEDs per drive, as described below.
Controls, Ports, and Indicators Additional Controls and Indicators Optional Removable Media Drive The HP 9000 rp3410 and HP 9000 rp3440 servers are delivered without a removable media drive. Either a DVD-ROM or CD-RW/DVD-ROM drive may be added. Each of these optional devices has one activity LED.
Controls, Ports, and Indicators Rear Panel Rear Panel The HP 9000 rp3410 and HP 9000 rp3440 server rear panels include communication ports, I/O ports, AC power connector, and the locator LED/button.
Controls, Ports, and Indicators Rear Panel Table 1-4 Rear Panel Connectors and Switches (Continued) Connector/Switch Function Locator button and LED The locator button and LED are used to help locate a server within a rack of servers. When the button is engaged, the blue LED illuminates and an additional blue LED on the front panel of the server illuminates. This function may be remotely activated. Video (not used) 15-pin female video connector. DISABLED—DO NOT USE.
Controls, Ports, and Indicators Rear Panel iLO Manageability Card LAN LEDs The iLO manageability card LAN uses an RJ-45 type connector. This connector has four LEDs that signal status and activity. Figure 1-7 iLO Manageability Card LAN LEDs Self-test 10BT 100BT Standby Power Table 1-6 LED iLO Manageability Card LAN LEDs Description Self-test Yellow—MP is running self-test or error detected. 10BT Green—10BT link established, blinking green—10BT link activity, off—no link.
2 External Connectors This chapter describes the external connectors provided on the HP 9000 rp3410 and HP 9000 rp3440 servers. Connector Pinouts The following ports and connectors are found on the rear panel of the HP 9000 rp3410 and HP 9000 rp3440 servers. • Dual USB 2.
External Connectors Universal Serial Bus (USB 2.0) Ports Universal Serial Bus (USB 2.
External Connectors SCSI Port, Ultra 3, 68-Pin SCSI Port, Ultra 3, 68-Pin A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external connector supports SCSI channel “B.
External Connectors SCSI Port, Ultra 3, 68-Pin Table 2-2 Pin Number SCSI Port Pinouts (Continued) Signal Description Pin Number Signal Description 20 S20 54 S54 21 S21 (+ATN) 55 S55 (–ATN) 22 S22 56 S56 23 S23 (+BSY) 57 S57 (–BSY) 24 S24 (+ACK) 58 S58 (–ACK) 25 S25 (+RST) 59 S59 (–RST) 26 S26 (+MSG) 60 S60 (–MSG) 27 S27 (+SEL) 61 S61 (–SEL) 28 S28 (+C/D) 62 S62 (–C/D) 29 S29 (+REQ) 63 S63 (–REQ) 30 S30 (+I/O) 64 S64 (–I/O) 31 S31 (+DB 8) 65 S65 (–DB 8) 32
External Connectors 10/100/1000 LAN Connector 10/100/1000 LAN Connector Figure 2-5 10/100/1000 LAN Connector 1 2 3 4 5 6 7 8 Table 2-3 Pin Number 10/100/1000 LAN Connector Pinouts Signal Description 1 TXP 2 TXN 3 RXP 4 Not used 5 Not used 6 RXN 7 Not used 8 Not used Chapter 2 1000BT 100BT 10BT Activity 23
External Connectors 10/100/1000 LAN Connector iLO Manageability Card LAN The iLO Manageability LAN uses an RJ-45 type connector.
3 Utilities Boot Console Handler (BCH) The boot console handler (BCH) is separate code in processor dependent code (PDC). It has two purposes: • It lets the bootstrap code know which path to boot from • It allows you to interact with PDC to view and/or modify a set of specific system parameters Booting is accomplished in the standard PA RISC manner but may be transparent (depending on the state of the autoflags [boot, search, and start)].
Utilities Boot Console Handler (BCH) ---- Main Menu --------------------------------------------------------------- Command Description ------- ----------- BOot [PRI|ALT|] Boot from specified path ** PAth [PRI|ALT|CON|KEY] [] Display or modify a path SEArch [DIsplay|IPL] [] Search for boot devices COnfiguration menu Displays or sets boot values INformation menu Displays hardware information SERvice menu Displays service commands * DeBug menu Displays debug commands DIspl
Utilities Boot Console Handler (BCH) BootTimer [0 - 200] Seconds allowed for boot attempt CPUconfig [] [ON|OFF] Config/Deconfig processor DEfault Set the system to predefined values FAn [HI|NORmal] Display or change fan speed FastBoot [ON|OFF] Display or set boot tests execution PAth [PRI|ALT] [] Display or modify a path SEArch [DIsplay|IPL] [] Search for boot devices TIme [c:y:m:d:h:m:[s]] Read or set the real time clock in GMT BOot [PRI|ALT|] Boot from specified p
Utilities Boot Console Handler (BCH) Command Description ------- ----------- ALL Display all system information BootINfo Display boot-related information CAche Display cache information ChipRevisions Display revisions of major VLSI COprocessor Display coprocessor information FRU Display FRU information FwrVersion Display firmware version * IO Display I/O interface information LanAddress Display Core LAN station address MEmory Display memory information ** PRocessor *** WArnings Disp
Utilities Boot Console Handler (BCH) Info PR Example This command displays processor information on the console. Main Menu: Enter command or menu > in pr Model: hp server . (model string 9000/800/rp3410) PROCESSOR INFORMATION HVERSION SVERSION Processor Processor Speed Model Model/Op CVERSION State --------- -------- -------- -------- -------- ------------0 900 MHz 0x0886 0x0491 3.0 Active 1 900 MHz 0x0886 0x0491 0.
Utilities Boot Console Handler (BCH) HElp [] Display help for specified command RESET Restart the system MAin Return to Main Menu ---Service Menu: Enter command > e The ProductNum command is for setting up the original and/or current product number. The Software Identification (SWID) doesn’t get updated automatically on change of the original product number but it can be generated by executing the default command from the configuration submenu.
Utilities Management Processor (MP) Management Processor (MP) Integrated Lights-Out (iLO) offers remote server management through an independent management processor (MP). It provides a way for you to connect to a server and perform administration or monitoring tasks for the server hardware. iLO is available whenever the system is connected to a power source, even if the server main power switch is in the off position.
Utilities Management Processor (MP) • IPMI over LAN • Licensing • iLO Advanced Pack features, such as SSH access, group actions capability, and LDAP A complete description of the MP is provided in the HP Integrity and HP 9000 Integrated Lights-Out Management Processor Operations Guide. NOTE Configuring the MP LAN Port IP Address By connecting the MP LAN port to an active network, you have two options for configuring an IP address.
Utilities Management Processor (MP) Step 5. Click OK to close the Connection Setup window. Step 6. Pull down the Setup menu and choose Terminal (under the Emulation tab). Step 7. Choose a supported terminal type. The preferred type is VT100. Step 8. Click Apply. This option is not highlighted if the terminal type you want is already selected. Step 9. Click OK. Configure an IP Address To configure the MP LAN static IP address, perform the following steps: Step 1.
Utilities Management Processor (MP) Interacting with the Management Processor To interact with the MP command line interface, perform the following steps: NOTE On initial system installation, the MP has two default user accounts: • All Rights (Administrator) level user; login = Admin, password = Admin (both are case sensitive). • Console Rights (Operator) level user; login = Oper, password = Oper (both are case sensitive).
Utilities Management Processor (MP) Configuring the Management Processor LAN Information LAN information includes the management processor network name, IP address information, and configuring DHCP and DNS service information. To configure the management processor LAN IP address: Step 1. At the MP Main Menu prompt (MP>), enter CM to choose command mode. Step 2. At the command mode prompt (MP:CM>), enter LC (for LAN configuration). The screen displays the default values and asks if you want to modify them.
Utilities Management Processor (MP) NOTE The host name is not case sensitive. Step 7. The screen displays the current subnet mask name. When prompted to enter a new value or Q, enter the new subnet mask name. Step 8. The screen displays the current gateway address. When prompted to enter a new value or Q, enter the new gateway address. Step 9. The screen displays the current link state information. When prompted to enter a new value or Q, press enter.
Utilities Management Processor (MP) Web Console Port Number : 2023 SSH Access Port Number : 22 IPMI/LAN Port Number : 626 LAN status: UP and RUNNING -> Command successful. MP:CM> NOTE Chapter 3 The SSH console port number does not display if you do not have Integrated Lights-Out Advanced Pack licensing.
Utilities Management Processor (MP) MP Command Reference There are two menus from which commands are executed: the MP Main Menu and the Command Menu. You access the Command Menu by first using the CM command at the MP> prompt. The following tables provide a reference for commands available through the command line interface. MP Main Menu Commands Commands are listed in Table 3-3.
Utilities Management Processor (MP) Table 3-4 Command Menu Commands and Descriptions (Continued) Command Description IT Modify MP inactivity timers LC LAN configuration LDAP LDAP configuration LM License management LOC Display and configure locator LED LS LAN status MR Modem reset MS Modem status PC Remote power control PG Paging parameter setup PR Power restore PS Power management module status RB Reset BMC RS Reset system through RST signal SA Set access options SO Conf
Utilities Management Processor (MP) 40 Chapter 3
4 Troubleshooting This chapter provides troubleshooting instructions for maintaining your HP 9000 rp3410 or HP 9000 rp3440 server. Information to Collect Before You Contact Support Before you contact HP support, you should: Step 1. Check information on troubleshooting and attempt to solve the problem. • Note failure symptoms and error indications (LEDs and messages) by checking the SEL and FPL logs • Try to determine precisely what did or did not happen Step 2.
Troubleshooting Troubleshooting Methodology Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning could result in personal injury or damage to equipment. CAUTION Do not operate the HP server for more than 5 minutes with any cover (including disk drives) removed.
Troubleshooting Troubleshooting Methodology Table 4-1 Power Button Functions (Continued) System State Power on—OS shut down Switch Pressed Time Result Less than 1 second No effect More than 1 second but less than 5 seconds Not used. This selection initiates E-buzzer functions that are not supported in the HP 9000 rp3410 and HP 9000 rp3440 servers More than 5 seconds Hard shutdown OS running Less than 1 second No effect More than 1 second but less than 5 seconds Not used.
Troubleshooting Operating System Will Boot Operating System Will Boot If your operating system is running and you are experiencing problems, use the following online tools to help solve your problem: • Support Tools Manager (STM) • Event Monitoring Service (EMS) • Management Processor (MP) Support Tools Manager Support Tools Manager (STM) is available in three user interfaces: • Graphical interface for X-based terminals (XSTM) • Menu interface for ASCII terminals (MSTM) • Command line interface
Troubleshooting Operating System Will Boot Management Processor The management processor (MP) interface provides access to the baseboard management controller system information and provides some configuration capabilities. By viewing the system logs by way of the MP you can identify and solve problems affecting your server.
Troubleshooting Operating System Will Boot P - Previous Boot 0 L - Live Events C - Clear All Logs Enter your choice or [Q] to Quit: Step 3. Select e to review the events. The Event Log Navigation menu will display: Set up alert filter options on this buffer? (Y/[N]) (N) Log Name Entries % Full Latest Entry ------------------------------------------------------------------E - System Event 410 47 % 18 Feb 2003 09:38:10 Event Log Navigation Help: + View next block (forward in time, e.g.
Troubleshooting Operating System Will Boot For example: Log Entry 24: 14 Feb 2003 15:27:02 Alert Level 3: Warning Keyword: Type-02 1b0800 1771520 Hot Swap Cage: SCSI cable removed Logged by: BMC; Sensor: Cable / Interconnect - SCSI ChExt Cable Data1: Device Removed/Device Absent 0x203E4D0AC6020220 FFFF0008F61B0300 Log Entry 73: 00:00:12 Alert Level 3: Warning Keyword: Type-02 050301 328449 The server's built-in sensors have detected an open chassis door.
Troubleshooting Operating System Will Not Boot Operating System Will Not Boot If your operating system will not boot, but you are able to reach the BCH (from either the main disk partition or CD), then use the following offline tools to help solve your problem: • Offline Diagnostic Environment (ODE) Offline Diagnostic Environment (ODE) ODE is used to evaluate specific hardware components via a command line interface. To access ODE from your ODE CD, perform the following steps: Step 1.
Troubleshooting Identifying and Diagnosing Hardware Problems Identifying and Diagnosing Hardware Problems Should a hardware failure occur, the system LEDs and the System Event Log (SEL) will help you identify the problem: • LEDs. The lights on the front bezel of the server change color and blink in different patterns to help identify specific hardware problems. LEDs on the rear panel of the server display LAN status.
Troubleshooting Identifying and Diagnosing Hardware Problems Table 4-3 System LED States (Continued) System LED State Blinking green Booting or running BCH. Blinking yellow (1/sec.) Attention: Alerts of levels 3-5 detected in the management processor logs The LED will turn off once the event log has been read. Blinking red (2/sec.
Troubleshooting LAN LEDs LAN LEDs The front panel LAN LED indicates the system is communicating over the Gigabit or system management LAN: • Blinking green—The system is communicating over the LAN • Solid green—LAN link is established, no current LAN activity • Not green—No LAN cable attached, LAN network dead or the system is off 10/100/1000 LAN LEDs are on the rear panel: Table 4-4 10/100/1000 Base-T Ethernet LAN Connector LEDs LED Description 1000BT Blinking green—the 1000 MHz with ethernet
Troubleshooting System Board Diagnostic LEDs System Board Diagnostic LEDs There are three additional LEDs that can help when troubleshooting the system. These LEDs are located on the system board close to the back of the system and can be viewed through the small cooling holes in the system case.
Troubleshooting System Board Diagnostic LEDs Table 4-6 LED System Board LEDs Cleaning Procedure STBY This standby LED comes on as soon as the system’s power cord is plugged in.
Troubleshooting Cleaning Procedures Cleaning Procedures Refer to the following table for cleaning procedures for this HP 9000 rp3410 or HP 9000 rp3440 server. Be sure to turn off power to the server when cleaning it.
Troubleshooting Where to Get Help Where to Get Help HP customer care will help you solve server problems and, if necessary, initiate appropriate service procedures. Support is available on the web and by phone. For information on contacting the HP IT Resource Center (ITRC) near you, go to http://www.itrc.hp.com. Information to Collect Before you Contact Support Before you contact HP support, you should: Step 1. Check the previous sections of this chapter and attempt to solve the problem.
Troubleshooting Where to Get Help • The latest drivers and utilities • Additional documentation Phone Support To contact HP customer support by phone, go to the HP IT Resource Center (ITRC) near you, at http://www.itrc.hp.com. Local phone numbers are listed in your native language for help.
5 Specifications Introduction This chapter provides the hardware specifications of the HP 9000 rp3410 and HP 9000 rp3440 server. The following tables provide the specifications required for normal operation of the HP 9000 rp3410 or HP 9000 rp3440 server. Hardware Specifications Table 5-1 Hardware Specifications Component rp3410 rp3440 Microprocessors One or two PA RISC 800 MHz/1.
Specifications Introduction Table 5-1 Hardware Specifications (Continued) Component rp3410 rp3440 Core I/O One serial port, four USB 2.0 ports, integrated RJ-45 LAN on iLO manageability card One serial ports, four USB 2.0 ports, integrated RJ-45 LAN on iLO manageability card DVD-ROM None IDE interface; 48x speed External storage Optional Optional Power supply One 650W power supply. (A second 650W power supply can be installed to provide a N+1 configuration) One 650W power supply.
Specifications Server Dimensions and Weights Server Dimensions and Weights This section provides dimensions and weights of HP 9000 rp3410 and HP 9000 rp3440 server components. Component Dimensions Table 5-2 Server Component Dimensions Dimension Value Rack dimensions (depth x width x height) 67.9 cm (26.8 in.) maximum x 48.3 cm (19.0 in.) x 8.6 cm (3.4 in.) Tower dimensions (depth x width x height) 67.5 cm (26.6 in.) x 29.5 cm (11.6 in.) x 49.4 cm (19.5 in.) Rack weight Min: 17.5 kg (38.6 lb.
Specifications Server Dimensions and Weights 60 Chapter 5
Index B BCH Commands, 25 Boot Console Handler (BCH), 25 Boot Logs, 45 C Cleaning Procedures, 54 command interface See also MP Main Menu commands, 38 Command Menu commands, 38, 38–?? Commands BCH Commands, 25 Configuration Menu, 26 Information Menu, 27 Main Menu, 25 ODE, 48 Connectors, 19 Controls CD/DVD Controls, 15 Control Panel, 11 Disk Drive Controls, 14 D Dimensions and Weight, 59 Disk Drive, Controls and Indicators, 14 DVD-ROM Drive, Controls and Indicators, 15 dynamic DNS See DDNS E Ethernet Card LAN
Index T terminal access, 32 Troubleshooting Event Monitoring Service (EMS), 44 Identifying Hardware Problems, 49 Management Processor (MP), 45 Methodology, 41 Offline Diagnostic Environment (ODE), 48 Support Tools Manager, 44 Using LEDs, 49 U Universal Serial Bus, 20 W Weight, 59 62
