HP 9000 rp3410 and HP 9000 rp3440 User Service Guide HP Part Number: A7137-96008-ed6 Published: February 2010 Edition: 6
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Table of Contents About This Document.......................................................................................................15 Intended Audience................................................................................................................................15 New and Changed Information in This Edition...................................................................................15 Publishing History..........................................................................
Additional Controls and Indicators................................................................................................33 Hot-Pluggable Disk Drive Indicators.........................................................................................33 Optional Removable Media Drive.............................................................................................33 Rear Panel....................................................................................................................
Unloading the Server with a Lifter..................................................................................................52 Installing Additional Components.......................................................................................................52 Removing and Replacing Server Covers and Bezels.......................................................................52 Rack-Mounted Server...................................................................................................
Preparation......................................................................................................................................91 Determining the Physical iLO MP Access Method....................................................................91 Determining the iLO MP LAN Configuration Method.............................................................92 Configuring the iLO MP LAN Using DHCP and DNS...................................................................
Standard HP-UX Booting Using the Boot Console Handler.........................................................109 Booting HP-UX in Single-User Mode............................................................................................110 Booting HP-UX in LVM Maintenance Mode.................................................................................110 Shutting Down HP-UX..................................................................................................................
Replacing a Hard Disk Drive.........................................................................................................142 Removing and Replacing Airflow Guides..........................................................................................144 Removing and Replacing the Memory Airflow Guide.................................................................144 Removing the Memory Airflow Guide....................................................................................
Removing and Replacing the Hard Disk Drive (SCSI) Backplane.....................................................189 Removing the Hard Drive Disk SCSI Backplane...........................................................................189 Replacing the Hard Disk Drive SCSI Backplane...........................................................................191 A Replacement Parts.....................................................................................................193 Parts Illustrations.......
List of Figures 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 1-13 1-14 1-15 1-16 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 3-13 3-14 3-15 3-16 3-17 3-18 3-19 3-20 3-21 3-22 3-23 3-24 3-25 3-26 3-27 3-28 3-29 3-30 3-31 3-32 3-33 3-34 3-35 3-36 10 HP 9000 rp3410 and rp3440 Servers - Front View.........................................................................19 HP 9000 rp3410 and rp3440 Servers - Front View with Bezel Removed......................................
3-37 3-38 3-39 3-40 3-41 3-42 3-43 3-44 3-45 3-46 3-47 3-48 3-49 3-50 3-51 3-52 5-1 5-2 6-1 6-2 6-3 6-4 6-5 6-6 6-7 6-8 6-9 6-10 6-11 6-12 6-13 6-14 6-15 6-16 6-17 6-18 6-19 6-20 6-21 6-22 6-23 6-24 6-25 6-26 6-27 6-28 6-29 6-30 6-31 6-32 6-33 6-34 6-35 6-36 6-37 Unlocking the Dual Processor Module Locking Mechanism.......................................................79 Aligning the Processor Module.....................................................................................................
6-38 6-39 6-40 6-41 6-42 6-43 6-44 6-45 6-46 6-47 6-48 6-49 6-50 6-51 6-52 6-53 6-54 6-55 6-56 6-57 6-58 6-59 6-60 6-61 6-62 6-63 6-64 6-65 6-66 6-67 6-68 6-69 6-70 6-71 6-72 6-73 6-74 6-75 6-76 6-77 6-78 6-79 6-80 6-81 6-82 6-83 A-1 A-2 12 Removing the Power Pod............................................................................................................157 Disconnecting the Turbo Fan Cable.............................................................................................
List of Tables 1 2 1-1 1-2 1-3 1-4 1-5 1-6 1-7 1-8 1-9 1-10 1-11 1-12 1-13 1-14 1-15 1-16 1-17 2-1 2-2 2-3 2-4 2-5 2-6 2-7 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 3-9 3-10 3-11 3-12 5-1 5-2 5-3 5-4 5-5 5-6 5-7 6-1 6-2 A-1 A-2 B-1 B-2 C-1 Publishing History Details............................................................................................................15 HP-UX 11i Releases.......................................................................................................................
About This Document This document provides information and instructions on how to service and troubleshoot the HP 9000 rp3410 and rp3440 servers. The document publication date and part number indicate the document’s current edition. The document part number will change when extensive changes are made. Document updates may be issued between editions to correct errors or document product changes.
Appendix B Utilities: Provides information on the utilities on the server such as Boot Console Handler (BCH) and the iLO MP. Appendix C Physical and Environmental Specifications: Provides temperature and airflow information for minimum, typical, and maximum configurations for the server. Also lists the server and rack weights and dimensions. Typographic Conventions This document uses the following conventions. %, $, or # A percent sign represents the C shell system prompt.
Table 2 HP-UX 11i Releases Release Identifier Release Name Supported Processor Architecture B.11.20 HP-UX 11i v1.5 Intel® Itanium® B.11.22 HP-UX 11i v1.6 Intel Itanium B.11.23 HP-UX 11i v2 Intel Itanium B.11.31 HP-UX 11i v3 Intel Itanium Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. HP Technical Documentation Website http://www.hp.
HP Contact Information For the name of the nearest HP authorized reseller: • • In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/ us/en/wwcontact.html.) In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: • In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.
1 Overview The HP 9000 rp3410 server is a 1P/1C, 1P/2C, rack- or pedestal-mount server. Similarly, the HP 9000 rp3440 server is a 1P/1C, 1P/2C, 2P/2C, or 2P/4C rack- or pedestal-mount server. Both of these servers are based on the PA-RISC processor family architecture. The server accommodates up to 12 DIMMs and internal peripherals including disks and DVD. Its high-availability features include hot-swappable power supplies and hot-pluggable disk drives.
Figure 1-4 HP 9000 rp3410 and rp3440 Servers - Pedestal Mount Detailed Server Description This section provides information on the features that comprise the HP 9000 rp3410 and rp3440 servers. Processor The following is supported on the HP 9000 rp3410 and rp3440 servers: • • • • • 800 MHz/1.5 GB cache (HP 9000 rp3410 and rp3440 servers) 1 GHz/1.
— — 6 GB (HP 9000 rp3410 server), 24 GB (HP 9000 rp3440 server with 2 GB DIMMs installed in all 12 slots), or 32 GB (HP 9000 rp3440 server with 4 GB DIMMs installed in the first eight slots) • For the HP 9000 rp3410 server, DIMMs are as follows: — 256 MB, 512 MB, and 1 GB — standard 184 pins 2.5V — DDR266, CL2, registered, ECC • For the HP 9000 rp3440 server, DIMMs are as follows: — 256 MB, 512 MB, and 1 GB, 2 GB, 4 GB — standard 184 pins 2.
• • • 650W output power. The power supply is split in a front end block (the actual power supply case) that converts the line voltage into high DC voltage and back end voltage regulation modules (on the motherboard) that step down the front end DC voltage to the required voltages. Redundant and hot-pluggable power supplies (front end block only). System Board Manageability The following is supported on the HP 9000 rp3410 and rp3440 servers: • • • • • • • Baseboard Management Controller (BMC).
Event IDs for Errors and Events The server firmware generates event IDs similar to chassis codes for errors, events, and forward progress to the Integrated Light-Out Management Processor (iLO MP) through common shared memory. The iLO MP interprets and stores event IDs. Reviewing these events helps you diagnose and troubleshoot problems with the server. Dimensions and Values Table 1-1 lists the dimensions and values of the HP 9000 rp3410 and rp3440 servers.
Figure 1-5 System Board Block Diagram System Board Components The following describes the main components of the system board: • Dual PA-RISC processors: — One or two processors enabled in the HP 9000 rp3410 server — One, two, or four processors enabled in the HP 9000 rp3440 server • • • • • • • • • ZX1 I/O and memory controller ZX1 PCI bus controller Processor dependent hardware controller Field processor gate array controller BMC SCSI controller IDE controller USB controller 10/100/1000 LAN PA RISC P
mechanical compatibility and support circuitry exist. A processor CSR consists of a dual processor module with heatsink assembly. One end of the FSB is terminated with an I/O ASIC. The other end of the bus is terminated with a CSR. An additional CSR can be loaded in the middle. For the system to function properly, the processor farthest away from the I/O ASIC must be loaded at all times to electrically terminate the FSB. Each processor module plugs directly into and is powered by its own 12V to 1.
Figure 1-6 Memory Block Diagram Memory Architecture The I/O ASIC memory interface supports two DDR cells, each of which is 144 data bits wide. The memory subsystem physical design uses a comb-filter termination scheme for both the data and address/control buses. This part of the topology is similar to other DDR designs in the computer industry. Clocks are distributed directly from the I/O ASIC; each clock pair drives two DIMMs. Memory data is protected by ECC.
Table 1-2 Memory Array Capacities Minimum and Maximum Memory Size Single DIMM Size DDR SDRAM Count, Type and Technology 0.
• 16-bit PDH bus with reserved address space for the following: — Flash memory — Nonvolatile memory — Scratch RAM — Real-time clock — UARTs — External registers — Firmware read/writable registers — Two general purpose 32-bit registers — Semaphore registers — Monarch selection registers — Test and reset register • Reset and INIT generation Field Programmable Gate Array The Field Programmable Gate array (FPGA) provides ACPI and LPC support for the PDH bus and provides these features: • • • ACPI 2.
IDE Interface The IDE controller (PCI649) supports the ATAPI zero (0) to five (5) modes (from 16 to 100 MB/s). The usable speed on this system is limited to 16 MHz (ATA-33 mode, 33 MB/s) because the slimline CD/DVD devices do not support the ATA-66 and 100 modes. The primary IDE channel is the only channel that is implemented. The IDE cable provides only one drive connector, of the master type, for the optical storage peripheral.
Table 1-4 Extended Core I/O Paths (continued) Slot Function Associated with Path Location ACPI Path Core I/O LAN 100 port Rear panel (with LAN 0/0/3/0 10/100 label) Core I/O Ultra 3 SCSI Channel A System board 0/1/1/0 Core I/O Ultra 3 SCSI Channel B System board 0/1/1/1 Core I/O Ultra 3 SCSI I/O— external SCSI Rear panel (with SCSI LVD/SE label) 0/1/1/1.x.
Table 1-6 PCI I/O Hardware Paths (continued) PCI Card Functionality MAPPER Path HP-UX Path Internal SCSI - Slot 2 0/1/1/1.2.0 0/1/1/1.2.0 Channel A Ultra 3 SCSI 0/1/1/0 0/1/1/0 Channel B Ultra 3 SCSI 0/1/1/1 0/1/1/1 External, Ultra 3 SCSI LVD/SE 0/1/1/1.x.y 0/1/1/1.x.
Figure 1-8 Control Panel LEDs and Buttons Table 1-7 provides control panel and LED information. Table 1-7 Control Panel LEDs and Switches Name Function Power on/off LED The green on/off LED is illuminated when the power is on. Power Button Controls the power supply (turns system power on or off) if power is available to the power supply. (Controls both power supplies if two are installed).
Additional Controls and Indicators HP 9000 rp3410 and rp3440 servers can have up to three low-voltage differential (LVD), 3.5-inch form factor hot-pluggable disk drives installed. These disk drives have LEDs that provide status and activity information. Hot-Pluggable Disk Drive Indicators The disk drives have two LEDs per drive, as follows: Status LED Not used on the HP 9000 rp3410 or rp3440 server. Activity LED Flashing green and indicates disk drive activity.
Rear Panel The rear panel of the HP 9000 rp3410 and rp3440 servers includes communication ports, I/O ports, AC power connector, and the locator LED/button. Additional LEDs located on the rear panel of the HP 9000 rp3410 and rp3440 servers signal the operational status of: • 10/100/1000 Base-T Ethernet LAN • iLO MP card LAN Figure 1-11 shows the rear panel ports and LEDs. Figure 1-11 Rear View Table 1-10 lists the rear-panel connectors and switches.
10/100/1000 Base-T Ethernet LAN Connector Figure 1-12 shows the rear panel 10/100/1000 base-T Ethernet LAN connector and the status and activity LEDs. Figure 1-12 10/100/1000 Base-T Ethernet LAN Connector LEDs Table 1-11 lists the 10/100/1000 base-T Ethernet LAN connector LED descriptions.
Figure 1-13 Dual USB Port Connector Figure 1-14 shows the single USB port. Figure 1-14 Single USB Port Table 1-13 lists the USB pinouts. Table 1-13 USB Pinouts Pin Number Signal Description 1 +5 VDC 2 MR 3 PR 4 Ground SCSI Port, Ultra 3, 68-Pin A single, Ultra 3, 68 pin SCSI connector is located at the rear panel of the server. The external connector supports SCSI channel “B.” Figure 1-15 shows the SCSI port, Ultra 3, 68-pin.
Table 1-14 SCSI Port Pinouts (continued) Pin Number Signal Description Pin Number Signal Description 5 S5 (+DB P1) 39 S39 (–DB P1) 6 S6 (+DB 0) 40 S40 (–DB 0) 7 S7 (+DB 1) 41 S41 (–DB 1) 8 S8 (+DB 2) 42 S42 (–DB 2) 9 S9 (+DB 3) 43 S43 (–DB 3) 10 S10 (+DB 4) 44 S44 (–DB 4) 11 S11 (+DB 5) 45 S45 (–DB 5) 12 S12 (+DB 6) 46 S46 (–DB 6) 13 S13 (+DB 7) 47 S47 (–DB 7) 14 S14 (+DB P) 48 S48 (–DB P) 15 S15 49 S49 16 S16 (DIFFSENS) 50 S50 17 S17 (TERMPWR) 51 S51 (
Figure 1-16 iLO MP Card LAN LEDs Table 1-15 lists the iLO MP card LAN LEDs. Table 1-15 iLO MP Card LAN LEDs LED Color Description Self-test Yellow iLO MP is running self-test or error is detected 10BT Green 10BT link established, flashing green 10BT link activity, off no link 100BT Green 100BT link established, flashing green 100BT link activity, off no link Standby power Green Standby power on, off standby power off Table 1-16 lists the iLO MP card LAN connector pinouts.
Table 1-17 Power States Power States Power Cable Plugged Into Receptacle? Power Activated through the iLO MP PC Command; or Front Panel Power Button Activated? Standby DC Voltage Applied? DC Voltage Applied? Standby power Yes No Yes No Full power Yes Yes Yes Yes Off No No No No NOTE: If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state.
3. 4. 5. To enable command mode, enter CM. To use the remote power control command, enter PC. Enter OFF to power off the server, and enter YES when prompted to confirm the action. IMPORTANT: The main DC voltage is now removed from the system; however, AC voltage for standby power is still present in the server. 6. Unplug all the power cables from the receptacles on the rear panel of the server. Powering Off the Server Manually To manually power off the server, follow these steps: 1. 2.
2 System Specifications This chapter provides information on the basic system configuration, physical specifications, and requirements for the HP 9000 rp3410 or rp3440 server. System Configuration Table 2-1 lists the minimum and maximum configuration options for the HP 9000 rp3410 and rp3440 servers. Table 2-1 Minimum and Maximum System Configurations Component rp3410 rp3440 Microprocessors One dual processor module with one or two PA RISC processors enabled. Each processor is 800 MHz/1.
Table 2-2 Server Dimensions and Values (continued) Dimension Values Pedestal footprint 0.2 m2 (2.1 sq. ft.) Rack units 2U Grounding The site building shall provide a safety ground or protective earth for each AC service entrance to all cabinets. Install a PE (protective earthing) conductor that is identical in size, insulation material, and thickness to the branch-circuit supply conductors. The PE conductor must be green with yellow stripes.
System Power Specifications Available power (output) is the maximum DC power that the power supply can supply to the system. Maximum input power is what the power supply requires from the AC line to deliver the maximum DC output (given worst case efficiency and maximum loading). Maximum input current is the worst case or highest current given the lowest input voltage and the maximum input power. Table 2-4 lists the system power specifications.
Table 2-5 Additional Component Power Consumption Additional Component Power Consumption Processor 130W 443.6 Btu/h SCSI hard disk drive (with I/O access) 23W 78.4 Btu/h SCSI hard disk drive (idle) 16W 54.5 Btu/h PCI card 10W to 25W 34.12 Btu/h to 85.30 Btu/h Environmental Specifications This section provides the temperature and humidity requirements, noise emission, and air flow specifications for the server.
per 1,000 feet of elevation above 5,000 feet above sea level up to 30°C at 10,000 feet. For optimum reliability and performance, the recommended operating range is 20°C to 25°C and 40% – 55% relative humidity. Ambient intake air temperature is often different from ambient room temperature. Measure the operating temperature and humidity directly in front of the cabinet cooling air intakes rather than just checking ambient room conditions.
The air is pulled through openings in the front cover and the mass storage devices and pushed through the PCI card cage.Perforation is provided between and above the PCI card cage to enable proper exhaust ventilation to maintain the required temperature rating of the PCI cards. CAUTION: For maximum cooling effects, ensure that the chassis ventilation holes are not blocked or covered after installation.
3 Installing the System This chapter provides information on how to install the system. Introduction The HP 9000 rp3410 server is a 1P/1C, 1P/2C, rack- or pedestal-mount server. Similarly, the HP 9000 rp3440 server is a 1P/1C, 1P/2C, 2P/2C or 2P/4C rack- or pedestal-mount server. Both of these servers are based on the PA-RISC processor family architecture. The server accommodates up to 12 DIMMs and internal peripherals including disks and DVD.
Figure 3-4 HP 9000 rp3410/rp3440 Server - Pedestal Mount Detailed Server Description The following sections list the main subsystems within the HP 9000 rp3410 and rp3440 servers. Features Table 3-1 lists the features of the HP 9000 rp3410 and rp3440 servers. Table 3-1 HP 9000 rp3410 and rp3440 Server Features 48 Features rp3410 PA-8800 Processors One or two processors at 800 MHz with 1.5 MB One to four processors at 800 MHz (or 1 GHz) L1 cache/32 MB L2 cache and 1 GHz with 1.
Table 3-1 HP 9000 rp3410 and rp3440 Server Features (continued) Features SCSI rp3410 rp3440 N/A Integrated Ultra-3 SCSI dual-channel controller; 80 MBs transfer rate with one internal 68 pin connector and one external 68 pin connector. LAN PCI Gigabit, fast Ethernet controller PCI Slots Two 64 bit hot-pluggable PCI-X slots, 133 MHz, Four 64 bit hot-pluggable PCI-X slots, 133 MHz, 3.3V slots 3.3V slots Core I/O Three serial ports, 4 USB 2.0 ports, integrated RJ-45 LAN on iLO MP card.
Table 3-2 Server Dimensions and Values (continued) Dimensions Values Pedestal footprint 2.1 sq ft (0.2 m2) Rack units 2U Safety Information Use care to prevent injury and equipment damage when performing removal and replacement procedures. Voltages might be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
Table 3-3 Installation Sequence Checklist (continued) Step Description Completed 5 Set up the console. 6 Power on the server. 7 Access the console. 8 Boot the operating system. 9 Verify the server configuration. Unpacking and Inspecting the Server This section describes procedures you perform before installation.
NOTE: To identify each item by part number, see the sales order packing slip. Returning Damaged Equipment If the equipment is damaged, contact your HP customer service representative immediately. The service representative initiates appropriate action through the transport carrier or the factory and assists you in returning the equipment. Unloading the Server with a Lifter WARNING! Use caution when using a lifter.
instructions, see the Installation Guide, Mid-Weight Slide Kit (HP part number 5065-7291). This document can be accessed on the HP website at http://www.hp.com/racksolutions. WARNING! Ensure that all anti-tip features (front and rear anti-tip feet installed; adequate ballast properly placed; and so on) are employed before extending the server. Extend the Server From the Rack NOTE: Ensure that there is enough area (approximately 1.5 meters {4.5 ft.}) to fully extend the server out the front to work on it.
Removing the Top Cover on a Rack-Mounted Server NOTE: If you are replacing a hot-swappable item, you can leave the server on and leave the external cables (including the power cord) connected. To remove the top cover, follow these steps: 1. 2. Power off the server and disconnect the power and external cables from the back of the server. Ensure the top cover lock keyswitch is in the unlocked position.
1. Align the front edge of the cover with the alignment mark on the optical drive bay. Figure 3-7 Aligning the Top Cover 2. Grasp the blue release lever and slide the cover toward the front of the server until the lever snaps into place. Figure 3-8 Closing the Top Cover 3. Slide the server into the rack enclosure and reconnect the power and external cables.
1. Press in on the retaining clips located on the right side of the front panel. Figure 3-9 Front Bezel Retaining Clip 2. Rotate the front panel outward and lift it off the server chassis. Replacing the Front Bezel on a Rack-Mounted Server To replace the front bezel, follow these steps: 1. 2. Insert the bezel latches into the matching slots on the server chassis. Close the bezel and push toward the front of the server until it locks into place.
Accessing a Pedestal-Mounted Server NOTE: If you are replacing a hot-swappable item, you can leave the server on and leave the external cables (including the power cord) connected. Removing the Side Cover on a Pedestal-Mounted Server To remove the side cover, follow these steps: 1. 2. Power off the server and disconnect the power and external cables. Remove the side cover. a. Grasp both indentations at the top of the side panel and pull outward. b. Lift the side cover off of the server chassis.
Figure 3-12 Removing the Top Cover on a Pedestal-Mounted Server 4. Remove the top cover. CAUTION: The server depends on the access panels being closed for proper cooling of internal components. Operating the server with the cover removed can cause the server to quickly overheat. Replacing the Top Cover on a Pedestal-Mounted Server CAUTION: Secure any wires or cables in the server so they do not get cut or interfere with the replacement of the cover. To replace the top cover, follow these steps: 1.
2. Place the top cover on the chassis and slide it toward the front of the server until the blue release lever snaps in place. Figure 3-14 Replacing the Top Cover on a Pedestal-Mounted Server Replacing the Side Cover on a Pedestal-Mounted Server To replace the side cover, follow these steps: 1. Align the cover mounting holes with the matching tabs on the server chassis. Figure 3-15 Replacing the Side Cover on a Pedestal-Mounted Server 2. Close the cover until it snaps onto the server chassis.
Removing and Replacing the Front Bezel on a Pedestal-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel on a Pedestal-Mounted Server To remove the front bezel parts, follow these steps: 1. Use the indentation at the top edge of the bezel to pull the bezel away from the chassis and to a 45 degree angle. Figure 3-16 Removing the Front Bezel on a Pedestal-Mounted Server 2.
Figure 3-17 Aligning the Pedestal Front Bezel 3. Rotate the bezel against the chassis so that it snaps into place. Installing Internal Hard Disk Drives This section provides information about installing additional internal hard disk drives. CAUTION: A hot-pluggable device can require interaction with the operating server before the device can be safely installed into the server. Verify that the operating system supports installing disk drives while the operating system is running.
1. If you will be locking the hard drive in place, you must remove the cover to access the hard drive lock. a. If rack-mounted, slide the server out from the rack until it stops. (See “Extend the Server From the Rack” (page 53).) b. Remove the cover and bezel. (See “Removing and Replacing Server Covers and Bezels” (page 52).) 2. Remove the slot filler that is installed in the slot where the additional drive is to be installed. Figure 3-19 Filler Removal from Slot 1 3.
4. 5. Close the drive ejector handle by pushing it down until it clicks. If desired, lock the hard drive in place. a. Press the hard drive locking lever down into the locked position. b. Replace the cover and bezel. (See “Removing and Replacing Server Covers and Bezels” (page 52).) Figure 3-21 Hard Drive Lock 6. Verify the drive installation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation.
Installing a DVD Drive Install a DVD drive behind the front bezel. WARNING! Ensure that the server is powered off and all the power sources have been disconnected from the server before removing or replacing a removable media drive. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Failure to observe this warning can result in personal injury or damage to equipment.
9. Verify the drive operation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the offline diagnostic environment to exercise the newly installed module. Removing and Replacing Airflow Guides You must remove airflow guides before installing processors or memory.
3. Grasp the memory airflow guide and lift it out of the server. Figure 3-24 Removing the Memory Airflow Guide Replacing the Memory Airflow Guide To replace the memory airflow guide, follow these steps: 1. 2. 3. Align the guides on both sides of the airflow guide with the slots on the chassis. Insert the memory airflow guide in the slots. Replace the cover. (See “Removing and Replacing the Top Cover on a Rack-Mounted Server” (page 53).
4. Remove the main portion of the airflow guide: a. Hold the guide using the opening on top of the guide. b. At the same time, grasp the back end of the processor airflow guide and lift the guide out of the server. Figure 3-25 Removing the Processor Airflow Guide 5. Grasp system fan 1A and lift it from its socket. Figure 3-26 Removing Fans 1A and 1B 6. 7. Grasp system fan 1B and lift it from its socket (Figure 3-26). Remove the memory airflow guide.
8. Rotate the clip clockwise to release the latch. Figure 3-27 Opening the Release Clip 9. To disconnect the power cable connected to the guide from the system board, squeeze the clips. 10. Lift the front portion of the processor airflow guide out of the server.
Replacing the Processor Airflow Guide To replace the processor airflow guide, follow these steps: 1. Replace the front portion of the airflow guide: a. Align the release latch of the front half of the airflow guide over the release latch post and snap it in place. b. Connect the power connector on the front portion of the guide to the connector on the system board. 2. 3. Insert system fans 1A and 1B into their mounting positions.
Installing Additional System Memory The server has 12 memory sockets for installing DDR SDRAM memory modules. System memory DIMMs are located on the system board. WARNING! Ensure that the server is powered off and all the power sources have been disconnected from the server before removing or replacing the system memory. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Figure 3-30 DIMM Slot Identification Installing System Memory When adding DIMMs, you must use a minimum of four like-sized DIMMs in the next available quad. If you are installing DIMMs of different sizes, you must install the largest DIMMs (most memory) in the first quad. DIMMs in the second quad can be equal to or smaller than (less memory) the DIMMs in the first quad. If you install DIMMs in the third quad, they must be equal to or smaller than the DIMMs in the second quad.
Memory Loading Rules and Performance Guidelines • • • • • • • • • • DIMMs must be installed in server load sequence (the first DIMM must be in the first slot, the second DIMM must be in the second slot, and so on). A minimum of 512 MB (2 x 256 MB DIMMs in a model A7136A server) or 1 GB (4 x 256 MB DIMMs in a model A7136B server) of memory must be installed in a HP 9000 rp3410 server. Maximum memory is 6 GB. A minimum of two DIMMs (one pair) is required in the model A7136A server.
Installation Procedure To install DIMMs, follow these steps: 1. 2. 3. Power off the server and disconnect all the power and external cables. Remove the server cover. (See “Removing and Replacing Server Covers and Bezels” (page 52).) Remove the memory airflow guide. (See “Removing the Memory Airflow Guide” (page 65).) CAUTION: To ensure that memory modules are not damaged during removal or installation, power off the server and unplug the power cord from the AC power outlet.
10. Verify the memory installation by using the system utilities. • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the offline diagnostic environment (ODE) to exercise the memory added. Removing and Replacing the PCI Card Cage Accessory cards are installed in a removable PCI card cage. This section explains how to remove and replace the PCI card cage. Removal is required to install accessory cards.
Figure 3-33 Removing the PCI Card Cage Cover 5. 6. Unscrew the bulkhead screw that holds the accessory card holder (if installed) in place. The PCI slots are now accessible for installation of additional cards. Replacing the PCI Card Cage To replace the PCI card cage, follow these steps: 1. 2. 3. 4. Hold the PCI card cage cover in the mounting position and slide it toward the bulkhead end of the cage.
at less than optimum speed. PCI slots are numbered 1 (top of card cage) through 4 (bottom of card cage). See the labels on the rear panel of the chassis for correct PCI slot number identification. Installing a PCI Card To install a PCI card, follow these steps: 1. 2. 3. Remove the cover. (See “Removing and Replacing the Top Cover on a Rack-Mounted Server” (page 53).) Remove the PCI cage. (See “Removing the PCI Card Cage” (page 74).
is replaced. A power supply can be removed and replaced without turning off the server on servers with two power supplies. CAUTION: Before removing a power supply, make sure the second power supply functions properly. The two green LEDs inside the supply must both be lit on the second supply before the failed power supply can be safely removed. To replace the power supply, follow these steps: 1. 2.
4. 5. 6. 7. Push in on the power supply release lever to lock the retaining clip in place. Replace the front bezel. (See “Removing and Replacing the Front Bezel on a Pedestal-Mounted Server” (page 60).) Verify that both power supply LEDs are lit. Use the iLO MP PS command to verify power supply operation. Installing an Additional Processor Module This section provides information about installing dual processor modules.
5. Unlock the dual processor module locking mechanism using the CPU install tool (2.5 mm driver or Allen Wrench). a. Insert the tool into the hole that runs down through the edge of the heatsink and rotate the special processor tool 180 degrees counterclockwise. b. Verify that the dual processor module socket locking mechanism is rotated into the unlocked position. Figure 3-37 Unlocking the Dual Processor Module Locking Mechanism 6. Remove any protective packaging from the processor module.
Figure 3-38 Aligning the Processor Module 8. Use the special CPU install tool (2.5 mm driver or Allen Wrench) to lock the dual processor module in place on the system board. To do this, insert the CPU install tool into the hole that runs down the side of the heatsink and rotate it clockwise 180 degrees. Figure 3-39 Locking the Dual Processor Module in Place 9. 80 Slide the sequencing retainer plate toward the front of the server.
Figure 3-40 Sliding the Sequencing Retainer Plate 10. Screw in the four heatsink captive screws in a crisscross torquing pattern by alternately tightening the screws so as not to completely tighten one screw before the others. Figure 3-41 Securing the Captive Screws 11. Locate the two power pod module shims on the system board. (On servers delivered with only one dual processor module installed, the power module shims are held in place by screws with plastic spacers over the threads.
Figure 3-42 Power Module Shims 12. Slide the power pod module on the system board metal mounting bracket so that the power pod module connector connects with its connector on the processor module. Figure 3-43 Aligning the Processor Module Power Pod 13. Align the two mounting screw holes on the power pod module with the screw holes in the shims on the system board metal mounting bracket. Screw in the power pod module mounting screws. (Use the screws removed in step Step 11.
Figure 3-44 Installing the Processor Module Power Pod Mounting Screws 14. Connect the power pod cable to the power connector on the system board.
Figure 3-45 Connecting the Power Pod Cable CAUTION: Turbo fan power cables can be damaged if pinched between the heatsink posts and the processor airflow guide. Ensure that the cables are below the top surface of the heatsink posts before installing the processor airflow guide. 15. Route the turbo fan power cables through the heatsink posts so that the cables will not be pinched when the processor airflow guide is set in place. Figure 3-46 Routing the Turbofan Power Cables through Heatsink Posts 16.
19. Replace the cover. (See “Removing and Replacing the Top Cover on a Rack-Mounted Server” (page 53).) 20. Reconnect the power and external cables and turn on the server. 21. Verify processor installation by using the system utilities. • Use the iLO MP commands to verify operation • Use the BCH commands to verify operation • Use MAKODIAG provided by the offline diagnostic environment to exercise the processor added Replacing the System Battery The server has two batteries.
6. Lift up on the battery holder retaining clip with a flat-head screwdriver and slide the battery into the holder. The positive (+) terminal of the battery faces up. CAUTION: Only lift the battery high enough to clear the holder. Excessive stress on the battery holder retaining clip can damage the clip. Figure 3-47 Replacing the System Battery 7. 8. 9. Replace the cover. (See “Removing and Replacing Server Covers and Bezels” (page 52) for instructions.
HP Rack HP 9000 entry class servers that are installed into racks are shipped with equipment mounting slides. The Mid-Weight Slide Kit, (HP part number 5065-7291) is provided with each set of slides. Follow the steps in the kit installation guide to determine where and how to place the server into the rack. The following are additional instructions for installing the server into the rack: 1. 2. Switch the cable management arm (CMA) from a left- to a right-mount configuration.
• LVD/SE SCSI port — The SCSI port is used to attach SCSI external mass storage to the server — Connections to the SCSI board include the external SCSI channels for external mass storage devices CAUTION: Some restrictions apply to the mass storage devices that can be connected to the core I/O SCSI HBA. External connections to the SCSI HBA core I/O controller are only supported when the internal cable between the SCSI backplane and the SCSI HBA core I/O card is disconnected.
Figure 3-48 LAN Ports on the Server Rear To enable general network connectivity for the server, follow these steps: 1. 2. Obtain a valid IP address for each LAN port you plan to activate. Connect the LAN cable from an available LAN port into a live connection on the network. Console Setup This section describes how to set up and start a console session on the server and includes the following steps: • Determine the physical access method to connect cables.
Table 3-4 Setup Checklist (continued) Step Action 2 Configure the iLO MP LAN Choose one of the three methods to configure the LAN for iLO MP access: • DHCP with DNS • ARP Ping • RS-232 serial port 3 Log on to the iLO MP Log in to the iLO MP from a supported web browser or command line using the default user name and password. 4 Change default user name and password Change the default user name and password on the administrator account to your predefined selections.
Figure 3-49 iLO MP Setup Flowchart Preparation You must perform the following tasks before you can configure the iLO MP LAN. • Determine the physical access method to select and connect cables. • Determine the iLO MP LAN configuration method and assign an IP address if necessary. Determining the Physical iLO MP Access Method Before you can access the iLO MP, you must first determine the correct physical connection method. The iLO MP has a separate LAN port from the system LAN port.
LAN drop, IP address, and networking information from that of the port used by the operating system. Table 3-5 lists the appropriate connection method, required connection components, and connectors to the host console. Use Table 3-5 to determine the physical connection method. Table 3-5 Console Connection Matrix Operating System Console Connection Method Required Connection Components HP-UX LAN 10/100 LAN cable LAN port local RS-232 serial port remote/modem port 1.
TIP: HP recommends using the DHCP and DNS method to simplify access to the iLO MP.
Table 3-7 ARP Ping Commands Command Description arp -s This command assigns an IP address to the iLO MP MAC address. This ARP table entry maps the MAC address of the iLO MP LAN interface to the static IP address designated for that interface. ping This command tests network connections. It verifies that the iLO MP LAN port is configured with the appropriate IP address.
1. 2. Ensure the emulation software device is properly configured. The terminal emulation device runs software that interfaces with the server. The software emulates console output as it would appear on an ASCII terminal screen and displays it on a console device screen. To ensure the emulation software is correctly configured, verify the following: a. Verify that the communication settings are configured as follows: • 8/none (parity) • 9600 baud • None (receive) • None (transmit) b.
2. Log in using the default the iLO MP user name and password (Admin/Admin). The MP Main Menu screen displays. TIP: For security reasons, HP strongly recommends that you modify the default settings during the initial login session. See “Modifying User Accounts and Default Password” (page 96).
a. b. c. 3. Access the MP Main Menu. Enter CM at the MP> prompt. Enter UC at the MP:CM> prompt and follow the prompts to modify default passwords. To set up user accounts, follow these steps: a. Access the MP Main Menu. b. Enter CM at the MP> prompt. c. Enter UC at the MP:CM> prompt and follow the prompts to modify user accounts.
Interacting With the iLO MP Using the Web GUI Web browser access is an embedded feature of the iLO MP. The iLO MP has a separate LAN port from the system LAN port. It requires a separate LAN drop, IP address, and networking information from that of the port used by the operating system.
Figure 3-51 Status Summary Page 4. 5. 6. Select the web interface functions by clicking the Function tabs at the top of the page. Each function lists options in the Navigation Bar on the left side of the page. Click an option link to display data in the Display screen. Click Refresh to update the display. The iLO MP web interface has a robust help system.
Installing Your A6150B Graphics Card If you ordered the A6150B graphics card kit for installation into a HP 9000 rp3410 or rp3440 server, install the graphics card to activate graphics capability. Do not install the USB card; it is not supported. USB capability is already incorporated into the rp3410 or rp3440 server, and the USB ports are located on the rear panel. To install the A6150 graphics card, see “Replacing a PCI or Graphics Card” (page 170).
Table 3-8 Power States Power States Power Cable Plugged Into Receptacle? Power Activated Through the iLO MP PC Command; or Front Panel Power Button Activated? Standby DC Voltage Applied? DC Voltage Applied? Standby power Yes No Yes No Full power Yes Yes Yes Yes Off No No No No NOTE: If the power restore feature is set to Always On through the iLO MP PR command, the server automatically powers on to the full power state when the power cord is plugged in to the server.
Powering Off the Server Using the iLO MP PC Command To power off the server using the iLO MP PC command, follow these steps: 1. 2. 3. 4. 5. Gracefully shut down the operating system. Initiate a console session, and access the MP Main Menu. Enter CM to enable command mode. Enter PC to use the remote power control command. Enter OFF to power off the server, and enter YESwhen prompted to confirm the action.
1. 2. 3. At the BCH Main Menu, enter Menu> co. From the Configuration Menu > prompt, enter pa pri xx/xx/xx. From the Configuration Menu> prompt, enter ma. To boot HP-UX once you have set the primary path, follow these steps: 1. At the BCH Main Menu, enter Menu> bo pri. The following prompt displays: Do you wish to stop at the ISL prompt prior to booting (y/n)? 2. Enter n.
Verifying the Server Configuration Using Boot Console Handler To go the Information Menu, enter in from the BCH Main Menu. Use the corresponding command from the menu to verify the enter and quantity of processors, memory, and I/O cards: 1. To enter the POSSE shell, enter CO from the iLO MP Main Menu. To list all the categories available in the shell, enter help. • • • 2. 3.
Table 3-10 Server Power Button Functions When Server is On and OS is Running Action Reaction One to three seconds System power turns off (software controlled power off) Five seconds or longer System power turns off immediately (hard power off) If the server is off, and power is not connected to server power supplies, pressing the Power button has no effect. If the server is off, and power is connected to server power supplies, the front panel power LED blinks at a 1 Hz rate.
Operating System Boots with Problems If the operating system is running and you are experiencing problems, use the following tools to help solve the problem: • • LEDs Error messages and event logs Intermittent Server Problems You can usually trace intermittent problems that occur during installation to power source problems, a loose connector, or some other hardware problem. If you are experiencing intermittent problems, follow these steps: 1. 2. 3. 4. 5. 6. Check iLO MP logs and analyze the problem.
To ensure you have the latest version of the firmware running on the server, download the latest version of the firmware from the web, and create a CD to install the firmware on the server. Downloading the Latest Version of the Firmware To download the latest version of the firmware from the web, follow these steps: 1. 2. 3. 4. 5. 6. 7. Go to: http://www.hp.com/go/bizsupport. Select download drivers and software. Select Itanium-based servers from the Server category.
Table 3-12 Front Control Panel LED Definitions (continued) LED/Button State Flash Rate Color Description System Attention Flashing at 1 Hz Yellow Warning: System needs attention. Redundancy lost, component failure pending.
4 Booting the Operating System This chapter describes procedures for booting and shutting down the HP-UX operating system on the HP 9000 rp3410 and rp3440 servers. Supported Operating System Booting the server loads the operating system, which is essential for running all other programs. You can only run one operating system on the server at one time. The HP-UX 11i version 1 (and higher HP-UX versions that support PA-RISC systems) is supported on the server.
To boot HP-UX: 1. 2. 3. At the BCH Main Menu, enter Menu> co. From the Configuration Menu > prompt, enter pa pri xx/xx/xx. From the Configuration Menu> prompt, enter ma. To boot HP-UX once you have set the primary path, follow these steps: 1. At the BCH Main Menu, enter Menu> bo pri. The following prompt displays: Do you wish to stop at the ISL prompt prior to booting (y/n)? 2. Enter n.
3. Issue the shutdown command with the appropriate command-line options. The command-line options you specify dictate the way in which HP-UX shuts down, and whether the server is rebooted. Use the following list to choose an HP-UX shutdown option for the server: • To shut down HP-UX and halt (power off) the server, issue the shutdown -h command. To reboot a halted server you must power on the server using the PC command at the iLO MP Command menu.
5 Troubleshooting This chapter provides troubleshooting instructions for maintaining your HP 9000 rp3410 or rp3440 server. Troubleshooting Methodology WARNING! Ensure that the system is powered off and all the power sources have been disconnected from the server before working with the server. Voltages are present at various locations within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position.
Table 5-1 Power Button Functions (continued) System State Switch Pressed Time Power on, OS shut down Less than one second No effect More than one second but less Not used. This selection initiates E-buzzer functions than five seconds that are not supported in the servers More than five seconds OS running Result Hard shutdown Less than one second No effect More than one second but less Not used.
variety of notification methods, such as e-mail. Event detections are handled automatically with minimal involvement on your part. The following monitors are available: • • • • • • CMC monitor UPS monitor FC hub monitor FC switch monitor Peripheral status monitor Memory monitor EMS comes with your HP-UX operating system.
E - System Event 39 3 % 01 Nov 2004 17:15:03 Event Log Navigation Help: + D F L J H K T A U ? Q Ctrl-B 4. 5. 6. View next block (forward in time, e.g. from 3 to 4) View previous block (backward in time, e.g.
1. 2. Power on the server and insert the ODE CD. Boot the system to the PDC prompt (BOOTADMIN, BCH, and so on). PDC prompts can differ on some computer models. Main Menu: Enter command or menu> 3. 4. List the bootable devices by entering search: search Select the CD device that contains the ODE CD, for example: p3 5. 6. 7. Boot from that device by entering boot p3. You are asked to interact with the Initial System Loader (ISL) prompt.
Figure 5-1 Control Panel LEDs Power and System LEDs The power and system LEDs indicate the state of the system. When the system LED is flashing yellow or red, a problem exists. Table 5-3 lists the system LED states. Table 5-3 System LED States System LED State Off AC power is off if the power LED is off Solid green Running OS Flashing green Booting or running BCH Flashing yellow (1/sec.
Table 5-4 10/100/1000 Base-T Ethernet LAN Connector LEDs LED Status Color Description 1000BT On Green The 1000 MHz with Ethernet protocol and twisted-pair wiring is enabled; off: no link 100BT On Green The 100 MHz with Ethernet protocol and twisted-pair wiring is enabled; off: no link 10BT On Green The 10 MHz with Ethernet protocol and twisted-pair wiring is enabled; off: no link Activity Flashing Green LAN activity Four iLO MP card LAN LEDs are also on the rear panel: Table 5-5 lists th
Figure 5-2 Location of the STBY and BMC LEDs Table 5-6 lists the system board LEDs. Table 5-6 System Board LEDs LED Description STBY This standby LED comes on as soon as the system power cord is plugged in. If this light is off when you plug it in, reseat the power supply. If this does not work, replace the power supply. BMC A few seconds after the system is plugged in, this LED starts flashing. This means the BMC is active.
Table 5-7 Cleaning Component Time Frame Cleaning Procedure Keyboard Regularly Dust with damp, lint-free cloth. Monitor screen Regularly Use the HP Video Screen Cleaning Solution found in 92193M Master Clean Kit. Mouse Regularly See the mouse's manual for mouse maintenance procedures. Cooling fans and grills Six Months Check functions of cooling fans and clean the intake openings on the chassis of dust, lint, and other obstructions to airflow.
6 Removing and Replacing Components This chapter describes how to remove and replace hardware in HP 9000 rp3410 and rp3440 servers. CAUTION: Use care to prevent injury and equipment damage when performing these procedures. Voltages can be present within the server. Many assemblies are sensitive to damage by electrostatic discharge.
Figure 6-1 Internal Physical Layout Table 6-1 provides the key to Figure 6-1.
Figure 6-2 System Board Connectors and Slots Table 6-2 provides the key to Figure 6-2.
Removing and Replacing Server Covers and Bezel To upgrade, remove, or replace most server components, you must first remove the server covers from the chassis. This section explains how to remove and replace the server covers and bezel for rack-mount and pedestal-mount configurations. WARNING! Do not remove the server cover without first turning the server off and unplugging the power cord from the outlet or power protection device unless you are only replacing a hot-swappable fan.
Figure 6-3 Release the Rack Latches 3. Slide the server out of the rack until the guide-rail release clips are visible. Inserting the Server Into the Rack To insert the server into the rack, follow these steps: 1. 2. Press the rail clips on either side of the server inward and push the server into the rack until it stops. Verify that the rack latches are closed.
Figure 6-4 Removing the Top Cover on a Rack-Mounted Server 3. Lift the top cover off the server chassis. Replacing the Top Cover on a Rack-Mounted Server CAUTION: Secure any wires or cables in your server so they will not get cut or interfere with the replacement of the top cover. To replace the top cover, follow these steps: 1. Align the front edge of the top cover with the alignment mark on the optical drive bay. Figure 6-5 Aligning the Top Cover on a Rack-Mounted Server 2.
Figure 6-6 Closing the Top Cover on a Rack-Mounted Server 3. Slide the server into the rack enclosure and reconnect the power and external cables. Removing and Replacing the Front Bezel on a Rack-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive. Removing the Front Bezel To remove the front bezel, follow these steps: 1. Press in on the retaining clips located on the right-side of the front panel.
2. Close the bezel and push toward the front of the server until it locks into place. Figure 6-8 Replacing the Front Bezel on a Rack-Mounted Server Accessing a Pedestal-Mount Server Both the HP 9000 rp3410 and the rp3440 servers are available in a pedestal configuration or can be converted from a rack to a pedestal configuration. To access the internal components on a pedestal server, you must remove the side and top covers.
2. Remove the side cover. a. Grasp both indentations at the top of the side panel and pull outward. b. Lift the side cover off of the server chassis.
3. Remove the top cover. Figure 6-10 Removing the Top Cover on a Pedestal-Mounted Server a. b. c. Turn the top cover lock keyswitch to the unlocked position. Rotate the blue release handle to release the latch. Slide the top cover toward the back of the chassis and lift it off. CAUTION: The server depends on the access panels being closed for proper cooling of internal components. Operating the server with the side cover removed can cause the server to quickly overheat.
1. Replace the top cover: a. Align the front edge of the top cover with the alignment mark on the optical drive bay. Figure 6-11 Top Cover Alignment Mark b. Place the top cover on the chassis and slide it toward the front of the server until the blue release lever snaps in place.
2. Replace the side cover: a. Align the side cover mounting holes with the matching tabs on the server chassis. b. Close the side cover until it snaps onto the server chassis. Figure 6-13 Replacing the Side Cover on a Pedestal-Mounted Server Removing and Replacing the Front Bezel on a Pedestal-Mounted Server You must remove the front bezel from the chassis to gain access to the power supplies and optical drive.
1. Use the indentation at the top edge of the bezel to pull the bezel away from the chassis and to a 45-degree angle. Figure 6-14 Removing the Front Bezel on a Pedestal-Mounted Server 2. Lift the bezel off the mounting tabs and away from the chassis. Replacing the Front Bezel on a Pedestal-Mounted Server To replace the front bezel, follow these steps: 1. Position the bezel at an approximate 45-degree angle and align the retaining slots at the bottom with the retaining tabs on the chassis.
2. Rotate the bezel against the chassis so that it snaps into place. Removing and Replacing System Fans There are four system fans to keep the server cool when it is running. The system fans are hot-swappable, enabling you to replace a fan while the server is running. CAUTION: When the server is running, you must replace the top cover within five minutes to prevent components from overheating. Removing a System Fan To remove a system fan, follow these steps: 1. 136 Remove the top cover.
2. Remove the fan. To remove fan 1A, 1B, 2 or 3 from a rack-mounted server, or fan 3 from a pedestal server, grasp the appropriate fan and lift it out of the fan socket (Figure 6-16; Figure 6-17; Figure 6-18).
Replacing a System Fan To replace the system fan, follow these steps: 1. 2. Grasp the replacement fan module and insert it into its fan socket. For fans 1A, 1B, or 2, connect the fan power connector. CAUTION: Replace the top cover within five minutes to prevent damage to the server components. 3. 4. Replace the top cover. Use the PS command of the iLO MP to verify fan operation.
Figure 6-19 Releasing the Power Supply Retaining Clip 3. Press the power supply release lever down and slide the power supply out of the server.
1. Open the power supply release lever and slide the power supply into place. Figure 6-21 Replacing the Power Supply 2. 3. 4. 5. Push in on the power supply release lever to lock the retaining clip in place (Figure 6-21). Replace the front bezel. Verify that both power supply LEDs are lit. Use the PS command of the iLO MP to verify power supply operation.
2. If you have locked your hard drives, you must unlock them before removing or replacing a drive: CAUTION: When the server is running, you must replace the metal cover within five minutes to prevent components from overheating. a. b. Remove the top cover. (See “Removing and Replacing Server Covers and Bezel” (page 126).) Press down on the unlock lever to unlock the drive (Figure 6-22).
4. Pull outward on the release lever to remove the drive from the server (Figure 6-23; Figure 6-24). Figure 6-24 Removing the Disk Drive Replacing a Hard Disk Drive To install or replace a hard disk drive, follow these steps: 1. 2. If the server is powered on and the OS is running, prepare the OS to have the disk drive removed. (See your OS documentation for instructions on preparing the OS for removing and inserting hard drives.) If you are locking the hard drive in place, remove the cover.
Figure 6-25 Removing the Disk Drive Slot Filler 4. 5. Insert the hard disk drive into the drive bay from which you removed the drive and push inward on the release lever until the drive no longer slides forward. You must leave the release lever in the open position, as shown, when you push the drive into the server. Push in on the release lever to secure the drive is in the bay and to ensure that the drive connector is seated properly. Figure 6-26 Installing the Hard Disk Drive 6.
7. Verify the drive replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. • Use diagnostics provided by the ODE to exercise the newly installed module. 8. Reset the server to the BCH Service Menu to rescan the hard drives.
2. 3. Remove the top cover. (See “Removing and Replacing Server Covers and Bezel” (page 126).) Grasp the memory airflow guide and lift it out of the server. Figure 6-28 Removing the Memory Airflow Guide Replacing the Memory Airflow Guide To replace the memory airflow guide, follow these steps: 1. 2. 3. 4. Align the guides on both sides of the airflow guide with the slots on the chassis. Insert the memory airflow guide in the slots. Replace the cover. Reconnect the power and external cables.
4. Remove the main portion of the airflow guide: a. Hold the guide using the opening on top of the guide. b. At the same time, grasp the back end of the airflow guide and lift the guide out of the server.
5. Remove the front portion of the airflow guide: a. Remove system fans 1A and 1B. (See “Removing a System Fan” (page 136).) b. Remove the memory airflow guide. (See “Removing the Memory Airflow Guide” (page 144).) c. Rotate the clip clockwise to release the latch. Figure 6-30 Opening the Release Clip d. e. Disconnect the power cable connected to the guide from the system board by squeezing the clip. Lift the front portion of the processor airflow guide out of the server.
Replacing the Processor Airflow Guide To replace the processor airflow guide, follow these steps: 148 1. Replace the front portion of the airflow guide: a. Align the release latch of the front half of the airflow guide over the release latch post and snap it in place. b. Connect the power connector on the front portion of the guide to the connector on the system board. 2. Replace system fans 1A and 1B. (See “Replacing a System Fan” (page 138).
3. Route the processor turbo fan power cables through the processor heatsink posts so that the cables will not be pinched between the heatsink posts and the processor airflow guide (Figure 6-32). CAUTION: Turbo fan power cables can be damaged if pinched between the heatsink posts and the processor airflow guide. Ensure that the cables are below the top surface of the heatsink posts before installing the processor airflow guide. Figure 6-32 Routing Power Cables Through Heatsink Posts 4.
• • • • • 256 MB 512 MB 1 GB 2 GB 4 GB (HP 9000 rp3440 only). If 4 GB DIMMs are used, only one configuration (8 X 4 GB in the first eight sockets) is supported. Figure 6-33 shows the DIMM slot identification. Figure 6-33 DIMM Slot Identification rp3410 Memory Configuration The HP 9000 rp3410 supports DDR SDRAM DIMMs with ECC and chip spare protection. This server has 12 DIMM slots and supports a maximum of 6 GB of total system memory. Memory usage in the rp3410 server varies with the model designation.
1 GB DIMMs. Different size DIMMs can be installed in the server, but all four DIMMs in a quad must be identical. Memory Loading Rules • • • • • • DIMMs must be installed in server load sequence (the first DIMM must be in the first slot, the second DIMM must be in the second slot, and so on). A minimum of 512 MB (2 x 256 MB DIMMs in a model A7136A server) or 1 GB (4 x 256 MB DIMMs in a model A7136B server) of memory must be installed in a HP 9000 rp3410 server. Maximum memory is 6 GB.
NOTE: When replacing deallocated memory ranks on a server with system firmware version 45.11 or greater, you must perform the following procedure before replacing the deallocated memory. This procedure is necessary to ensure that the memory is properly reallocated upon server boot. To ensure the repaired memory rank reallocates properly, follow these steps: 1. 2. 3. Boot to BCH. Enter the in me command to view the deconfigured quad of memory. Enter the ser pdt clear command.
• • • 2A, 2B and 3A, 3B must be an identical quad (2 pairs) 4A, 4B and 5A, 5B must be an identical quad (2 pairs) In the HP 9000 rp3440 server, DIMMs must be installed in matched quads.
Figure 6-34 Inserting the DIMM Into the Connector Socket 6. 7. 8. 9. 154 Replace the memory airflow guide. (See “Removing and Replacing the Memory Airflow Guide” (page 144).) Replace the top cover. Reconnect the power and external cables and turn on the server. Verify the memory replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation.
Removing and Replacing a Dual Processor Module This section provides information about installing dual processor modules. The modules are located on the system board which is accessible by removing the top cover. WARNING! Ensure that the server is powered off and all the power sources have been disconnected from the server before removing or replacing a dual processor module. Voltages are present at various locations within the server whenever an AC power source is connected.
Figure 6-36 Removing the Power Pod Mounting Screws 7. Slide the power pod toward the rear of the system board so that the power pod connector disconnects from its connector on the dual processor module (Figure 6-37. Figure 6-37 Disconnecting the Power Pod From the Dual Processor Module 8. 156 Lift the power pod up and out of the chassis (Figure 6-38). Place the power pod into an antistatic container.
Figure 6-38 Removing the Power Pod 9. Disconnect the turbo fan power cable. Figure 6-39 Disconnecting the Turbo Fan Cable 10. Release the four heatsink captive screws on the module heat sink.
Figure 6-40 Releasing the Heatsink Captive Screws 11. Slide the sequencing retainer plate toward the back of the server to open the hole in the edge of the heatsink for insertion of the special processor tool into the processor module locking mechanism. 12. Unlock the dual processor module locking mechanism using the CPU install tool. Insert the tool into the hole that runs down through the edge of the turbo fan heatsink and rotate the special processor tool 180 degrees counterclockwise.
13. Lift the dual processor module and the turbo fan assembly up and out of the chassis (Figure 6-42). If protective pin covers are available, install the cover on processor connectors to shield the connector pins. Place the dual processor module in an antistatic container.
Installing a Dual Processor Module Either one or two dual processor modules are located on the system board. Module #1 is located to the right of the system board and module #2 (when installed) is located on the left of the system board next to the bridge assembly. In a 1P/1C or 1P/2C configuration, you must install the one dual processor module in the CPU0 socket. Each dual processor module has an associated power pod that is required. To install a dual processor module, follow these steps: 1. 2. 3. 4.
Figure 6-45 Aligning the Dual Processor Module 7. Use the special processor tool to lock the dual processor module in place on the system board. To do this, insert the special processor tool into the hole that runs down the side of the heatsink and rotate it clockwise 180 degrees (Figure 6-46). Figure 6-46 Locking the Dual Processor Module in Place 8. 9. Slide the sequencing retainer plate toward the front of the server.
Figure 6-47 Securing the Captive Screws 10. If you are installing a second dual processor module in a server which contained only one dual processor module, remove the spacers from the power module mounting: (Figure 6-48.) a. Locate the two power module shims on the system board. b. Remove the holding screws that hold the shims in place. c. Remove the spacers from the holding screws. Discard the spacers. d. Retain the screws for use when installing the power module. Figure 6-48 Power Module Shims 11.
Figure 6-49 Aligning the Processor Module Power Pod 12. Align the two mounting screw holes on the power module with the screw holes in the shims on the system board metal mounting bracket (Figure 6-49). Screw in the power module mounting screws (Figure 6-50). (Use the screws removed in Step 10.
Figure 6-50 Installing the Processor Module Power Pod Mounting Screws CAUTION: Turbo fan power cables can be damaged if pinched between the heatsink posts and the processor airflow guide. Ensure the cables are below the top surface of the heatsink posts before installing the processor airflow guide by routing the cables through the heatsink posts (Figure 6-51). 13.
Figure 6-52 Connecting the Power Pod Cable 16. 17. 18. 19. Replace the processor airflow guide. (See “Replacing the Processor Airflow Guide” (page 148).) Replace the memory airflow guide. (See “Replacing the Memory Airflow Guide” (page 145).) Replace the cover. Verify processor replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation.
3. 4. 5. Remove the memory airflow guide. (See “Removing and Replacing the Memory Airflow Guide” (page 144).) Remove the processor airflow guide, the front portion of the processor airflow guide, and fans 1A and 1B. (See “Removing and Replacing the Processor Airflow Guide” (page 145).) Lift up on the battery retaining clip with a flat-head screwdriver and slide the battery out of its socket (Figure 6-53). CAUTION: Only lift the battery high enough to clear the holder.
6. Verify the battery replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. 7. You must reset the system time and date using the BCH DATE command. Once you have set the time, turn the server off, unplug the power cord, and wait for a minute before turning it back on. Execute the DATE command again.
Figure 6-54 Removing the PCI Card Cage 4. Grasp the PCI card cage cover and slide it away from the bulkhead end of the cage, then lift the cover off. Figure 6-55 Removing the PCI Card Cage Cover The PCI cards are now accessible for removal and replacement. 5. Unscrew the bulkhead screw that holds the PCI card in place.
1. 2. 3. 4. 5. Hold the cover in the mounting position and slide it toward the bulkhead end of the cage. Hold the PCI card cage above the chassis mounting position, such that the bulkhead end of the cage is toward the server rear panel. (See Figure 6-54.) Hold the PCI card cage release lever in the raised position and lower the PCI card cage into the server chassis. Press the PCI card cage release lever into the lowered position to lock the PCI card cage into the server chassis.
5. Install a PCI slot cover to close the cavity left by the removal of the PCI card (Figure 6-56). This maintains the proper airflow within the chassis. Figure 6-56 Installing a PCI Slot Cover Replacing a PCI or Graphics Card To replace the PCI or graphics card, follow these steps: 1. 2. Remove the PCI card cage. (See “Removing the PCI Card Cage” (page 167).) Grasp the edges of the PCI card to be installed and gently press the card into the PCI backplane connector. Figure 6-57 Installing a PCI Card 3.
5. 6. 7. Replace the PCI card cage. (See “Replacing the PCI Card Cage” (page 168).) Replace the top cover. Verify the PCI card replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation.
Figure 6-59 Replacing the PCI Backplane 3. 4. 5. Replace any PCI and graphics cards. (See “Replacing a PCI or Graphics Card” (page 170).) Replace the PCI card cage. (See “Replacing the PCI Card Cage” (page 168).) Verify the backplane replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation.
5. Pull the drive straight out to remove it from the chassis. Figure 6-60 Removing the Removable Media Drive Replacing a Removable Media Drive To replace the removable media drive, follow these steps: 1. 2. 3. 4. 5. 6. If a removable media drive has not previously been installed in the server, the drive slot is covered with a DVD drive filler. Remove the DVD drive filler.
4. 5. 6. Disconnect all the power and external cables. Remove the top cover. (See “Removing and Replacing Server Covers and Bezel” (page 126).) Unscrew the two mounting screws that connect the iLO MP card to the internal chassis post and the two external mounting screws that are located on both sides of the 25-pin serial connector. Figure 6-61 Removing the iLO MP card 7. 8. Disconnect the iLO MP card connector. Remove the iLO MP card from the server by grasping it by its edges (Figure 6-61).
7. Verify the card replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. 8. Turn on the server. Removing and Replacing the iLO MP Card Battery Systems have a second battery that might need replacement. The iLO MP card battery is located on the underside of the iLO MP card.
3. Lift up on the battery retaining clip with a flat-head screwdriver and slide the battery out of its socket. CAUTION: Only lift the battery high enough to clear the holder. Excessive stress on the battery holder retaining clip can damage the clip. Figure 6-62 Removing the iLO MP Card Battery Replacing the iLO MP Card Battery To replace the iLO MP card battery, follow these steps: 1. Lift up on the battery holder retaining clip with a flat-head screwdriver and slide the battery into the holder.
2. 3. 4. Remove the top cover. (See “Removing and Replacing Server Covers and Bezel” (page 126).) Disconnect the LED status panel controller cable. Unscrew the two LED status panel mounting screws and remove the panel. Figure 6-63 Removing the LED Status Panel Replacing the LED Status Panel To replace the LED status panel, follow these steps: 1. 2. 3. 4. 5. Replace the LED status panel in the server and screw in the two LED status panel mounting screws. Connect the LED status panel controller cable.
• • • 4. Memory (DIMMs). (See “Removing System Memory” (page 152)) Dual processor modules. (See “Removing a Dual Processor Module” (page 155)) iLO MP card. (See “Removing the iLO MP Card” (page 173)) Remove the mechanical covers that are covering the VGA and DB9 ports. Figure 6-64 Removing the Mechanical Covers 5. Unscrew the six backplane system board mounting screws that connect the system board to the rear of the server chassis. Figure 6-65 Removing the Backplane System Board Mounting Screws 6. 7.
Figure 6-66 Removing the System Board Mounting Screw Removing and Replacing the System Board 179
10. Remove the system board: a. Grasp the memory controller chip heatsink and the processor module heatsink and slide the system board toward the front of the server. This releases the system board from its chassis standoffs. b. Lift up the processor module side of the system board and slide it free of the PCI card cage bay.
1. Grasp the new system board by its edges and carefully align it in the server: a. Angle the board to enable the PCI connector to slide into the PCI card cage bay area. b. Align the system board keyholes with their standoffs on the chassis. c. Slide the PCI connector posts on the system board into their slots on the server chassis. Figure 6-68 Aligning the System Board PCI Connector 2. Slide the system board back toward the rear of the server to secure the system board on its standoffs.
3. 4. 5. Screw in the system board mounting screw. Connect all the cables to their appropriate connectors on the system board. Screw in the six rear backplane system board mounting screws. Figure 6-70 Installing the Rear Panel Mounting Screws 6. Replace the mechanical covers over the VGA and DB9 ports. Figure 6-71 Replacing Mechanical Covers 7. Replace the power connectors in their slots on the back of the server and screw in the power connector mounting screws.
• • • • Processor airflow guide. (See “Replacing the Processor Airflow Guide” (page 148)) Memory airflow guide. (See “Replacing the Memory Airflow Guide” (page 145)) PCI card cage. (See “Removing the PCI Card Cage” (page 167)) System fans. (See “Replacing a System Fan” (page 138)) 9. Replace the top cover. 10. Reconnect all the power and external cables and turn on the server. 11. If you have installed a new system board, you must write the serial number and model string data to the new system board.
Replacing the Resident System Board with a Replacement System Board All A7136B, A9948A, and A9949A products within the documented serial number ranges were shipped from the factory with an incorrect system setting product number. CAUTION: A7137-69001, HP 9000 rp34x0, changing to your system settings. If this procedure is not performed correctly, you will not be able to set your server up without the help of an HP Customer Engineer.
Figure 6-73 System Product Number, System Serial Number, Key Certificate Replacing a System Board You must perform the following procedure to ensure all components in the server are functional. To replace the system board, follow these steps: 1. 2. 3. 4. 5. Remove the system board. (See “Removing the System Board” (page 177).) Replace the system board with the replacement system board. (See “Replacing the System Board” (page 180).) Power the system on. At the BCH prompt, enter the SER command.
14. Perform the resetting with the changes in effect. CAUTION: If this procedure is not followed, the server components will not be functional. Removing and Replacing the Power Supply Interface Module The Power Supply Interface (PSI) module supports up to two redundant power supplies. Removing the Power Supply Interface Module To remove the power supply interface module, follow these steps: 1. 2. 3. 4. Power off the server and disconnect all the power and external cables. Remove the top cover.
5. Unscrew the PSI mounting screw and remove the PSI module from the server.
1. Place the PSI module into the chassis by sliding the module retaining tab into the socket on the hard disk drive bay wall. Figure 6-77 Replacing the Power Supply Interface Module 2. Screw in the PSI module mounting screw and secure the power cables behind the holding clips. Figure 6-78 Securing the Power Supply Interface Module and Cables 3. 4. 5. 188 Replace the system board. (See “Replacing the System Board” (page 180).) Replace the top cover. Reconnect all the power and external cables.
6. Verify the PSI replacement and operation by using the system utilities. (For additional information, see Appendix B (page 199) or the HP Integrity and HP 9000 iLO MP Operations Guide.) • Use the iLO MP commands to verify operation. • Use the BCH commands to verify operation. Removing and Replacing the Hard Disk Drive (SCSI) Backplane Removing the Hard Drive Disk SCSI Backplane To remove the hard drive disk SCSI backplane, follow these steps: 1. 2. 3. 4. 5.
Figure 6-80 Disconnecting the SCSI Cables Figure 6-81 Removing the Mounting Screws 190 Removing and Replacing Components
7. Remove the hard drive backplane by sliding it in the direction of the arrow and pulling it outward from its standoff posts.
1. 2. 3. 4. 5. 6. 7. 8. 192 Insert the hard drive backplane onto its four chassis standoffs and slide it to the left as you face it. This locks the hard drive backplane in place. Screw in the two backplane mounting screws and connect the two SCSI cables. Connect the backplane power cable and lower the fan power bridge until it snaps in place. Replace fans 2 and 3. (See “Removing and Replacing System Fans” (page 136).) Replace the PCI card cage. (See “Replacing the PCI Card Cage” (page 168).
A Replacement Parts This appendix provides a replacement parts list that contains the following customer self-repair part information for the server: • Manufacturing Part Number • Description • Replacement Part Number, if applicable • Exchange Part Number, if applicable Parts Illustrations Figure A-1 provides parts identification illustrations. See the replaceable parts list to identify part numbers.
Figure A-2 Pedestal and Rack Parts Customer Self Repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement.
Based on availability and where geography permits, CSR parts are shipped for next business day delivery. Same-day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP.
Table A-2 Replaceable Parts List (continued) Item No.
Table A-2 Replaceable Parts List (continued) Item No.
Table A-2 Replaceable Parts List (continued) 198 Item No.
B Utilities This appendix describes the boot console handler (BCH) utility that is part of the server. High-level information is also provided on iLO MP. For complete information on the iLO MP, see the HP Integrity and HP 9000 iLO MP Operations Guide on the HP website at http:// h20000.www2.hp.com/bizsupport/TechSupport. Boot Console Handler The BCH user interface provides the interface between you and the firmware through the menus and simple commands.
The boot device paths specify the primary boot device (PRI boot path), the high-availability alternate device (HAA boot path), and the alternate device (ALT boot path). Table B-2 lists the boot paths. Table B-2 Boot Paths Boot Source Boot Path Bottom Disk – Slot 1 (SCSI ID = 0) 0/1/1/0.0.0 (Simplex Mode) 0/1/1/1.0.0 (Duplex Mode) Top Disk – Slot 2 (SCSI ID = 1) 0/1/1/0.1.0 (Duplex Mode) DVD 0/0/3/0.
Alternate boot path: Console path: Keyboard path: 0/1/1/0.1 0/01/01/0.1 (hex) intscsib.2 0/1/1/0.2 0/01/01/01.2 (hex) 0/7/1/1.0 0/07/01/01.1 (hex) 0/0/4/0.0 0/0/04/0.0 (hex) Main Menu: Enter command or manu > Search Command The SEA (search) command automatically checks all possible boot and install devices connected to the system and displays these bootable paths. In several firmware versions, it links these paths to a shortcut (such as P0). It can also search the LAN, if the system can boot it.
BOot [PRI|ALT|] DIsplay HElp [] RESET MAin Boot from specified path Redisplay the current menu Display help for specified command Restart the system Return to Main Menu ---Configuration Menu: Enter command > The configuration default command sets the following values: Primary boot path: 0/0/1/0.0 Alternate boot path: 0/0/2/0 Console path: 0/0/1/0.0 Keyboard path: 0/0/4/0.
Service Menu The Service menu commands are used by service personnel to view information about the system for the purpose of system service operations.
C Physical and Environmental Specifications Table C-1 provides temperature and airflow information for minimum, typical, and maximum configurations for the HP 9000 rp3410 and rp3440 servers. It also lists the server and rack weights and dimensions. Table C-1 Physical and Environmental Specifications Condition Typical Heat Release Weight Airflow, Nominal 100-250 VAC Min. Config. 341 Watts Max. Config. 536 Watts Typical Config. 426 Watts ASHRAE Class 1 98.
Index A A6150 graphics card, installing, 100 airflow guides, remove and replace, 65, 144 antistatic wrist strap, 123 B backplane PCI, remove and replace, 171 SCSI, remove and replace, 189 baseboard management controller (BMC), 28 battery iLO MP card, remove and replace, 175 system, remove and replace, 165 BCH commands boot paths, 200 display, 203 information menu, 202 main menu, 200 productnum, 203 SCSI, 203 service menu, 203 bezel pedestal-mount, remove and replace, 60 rack-mount, remove and replace, 55 B
event ID, 49 event IDs, 23 event monitoring service (EMS), 115 external core, features I/O, 21 F fans system, remove and replace, 136 features external core I/O, 21 firmware, 22 internal core I/O, 21 memory, 20 PCI riser, 21 power supply unit, 21 processor, 20 system board manageability, 22 FGPA, 28 field programmable gate array, 28 firmware downloading and installing, 107 features, 22 information, 49 supported operating system, 49 system requirements, 72 front bezel pedestal configuration, 130 rack config
DIMMs, 20, 26 features, 20 installing additional, 70 installing DIMMS, 152 reallocate, 152 removing DIMMS, 152 replace deallocated memory rank, 152 supported DIMMS, 149 system memory, 149 system, installing, 70 MP (see iLO MP) N noise emission specifications, 46 nonoperating environment, 45 O Offline Diagnostic Environment (ODE), 116 commands, 117 operating environment, 45 operating system supported, 102, 109 verifying server configuration, 104, 111 will boot or will not boot, 105 OS (see operating system
replaceable parts list, 195 returning damaged equipment, 52 system board LEDs, 119 system event logs (SEL), 115 system power, 113 using LEDs, 107, 117 using offline support tools, 116 Offline Diagnostic Environment ODE), 116 using online support tools, 114 event monitoring service (EMS), 115 support tools manager (STM), 114 using power button, 104, 113 S safety information, 50, 123 SCSI backplane, remove and replace, 189 connector pinout, 36 controller, 28 security access settings, 97 risk with DHCP enabl
