User Guide
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About this guide This guide provides information about monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About this guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
4 Maintaining the monitor .............................................................................................................................. 23 Maintenance guidelines ....................................................................................................................................... 23 Cleaning the monitor ......................................................................................................................... 23 Shipping the monitor ...........................
1 Getting started Important safety information A power cord is included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, see the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features The monitor features include the following: ● 68.6 cm (27.
Rear components Table 1-1 Rear components Component Function 1 Power connector Connects the power cord. 2 Audio-in (headphone) jack Connects optional powered stereo speakers, headphones, earbuds, or a television audio cable. CAUTION: To reduce the risk of personal injury, adjust the volume before using headphones or earbuds. For additional safety information, see the Product Notices provided in your documentation kit.
Front components Table 1-2 Front components Control Function 1 Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. When the OSD menu is open, the Menu light turns on. 2 OSD buttons When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions. For a description of these functions, see Using the function buttons on page 16.
Attaching the monitor stand TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause interfering reflections. 1. Position the monitor facedown on a flat surface covered by a soft clean cloth. 2. Rotate the stand 90° counterclockwise. 3. Insert the base into the bottom of the monitor stand (1), and then tighten the thumbscrew (2).
Mounting the monitor head The monitor head can be attached to a wall, swing arm, or other mounting fixture. NOTE: This apparatus is intended to be supported by a UL or CSA Listed wall-mount bracket. If the monitor is TCO certified, the power cord plugged into the monitor head must be a shielded power cable. The use of a shielded power cable meets the TCO-certified criteria for display products. For information on TCO requirements, go to www.tcodevelopment.com.
Attaching the monitor head to a mounting device 1. Remove the four screws from the VESA holes located on the rear of the monitor head. 2. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws through the holes on the mounting device and into the VESA screw holes on the back of the monitor head.
Connecting the cables NOTE: The monitor ships with select cables. Not all cables shown in this section are included with the monitor. 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Connect a video cable. NOTE: The monitor automatically determines which inputs have valid video signals. To select any input manually, open the OSD and select Input.
3. To enable sound from the monitor’s speakers, connect one end of an audio cable (not included) to the audio-in jack on the monitor and the other end to the audio-out jack on the source device. 4. Connect one end of the power cord to the power connector on the rear of the monitor and the other end to a grounded AC outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Adjusting the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. NOTE: Do not touch the front of the monitor screen.
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day. 4. You can pivot the monitor panel from landscape to portrait orientation viewing to adapt to your application. a.
Turning on the monitor IMPORTANT: Burn-in image damage can occur on monitors that display the same static image on the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image retention can occur on any LCD screen. Burn-in damage on the monitor is not covered under the HP warranty.
Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP. Use the key provided to attach and remove the lock.
2 Using the monitor Software and utilities You can download and install the following files from http://www.hp.com/support: ● INF (Information) file ● ICM (Image Color Matching) files ● HP Display Assistant: Adjusts the monitor settings and enables theft deterrence features To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions.
Using the OSD menu Use the OSD menu to adjust the screen image based on your viewing preferences. You can access and make adjustments in the OSD menu using the buttons on the monitor's front bezel. NOTE: Changing the default settings may increase power consumption. To access the OSD menu and make adjustments, do the following: 1. If the monitor is not already on, press the power button to turn on the monitor. 2. Press the Menu button. 3.
Using the function buttons Pressing one of the three function buttons activates the buttons and displays the icons above the buttons. The factory default button icons and functions are shown in the following table. Table 2-2 Button names and functions Button Function 1 Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu. 2 Information button Opens the Information menu.
● Low Blue Light: (TUV certified) Reduces blue light for improved eye comfort. ● Night: Adjusts to the lowest blue light and reduces the impact on sleep. ● Reading: Optimizes blue light and brightness for indoor viewing. 3. Select Save and Return to save your setting and close the menu. Select Cancel if you do not want to save the setting. 4. In the Main menu, select Exit.
3 Support and troubleshooting Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issues Possible cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the monitor power button.
Button lockouts Holding down the power button or Menu button for 10 seconds disables that button. You can re-enable the button by holding the button down again for 10 seconds. The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed.
Optimizing image performance (analog input) You can adjust two controls in the on-screen display to improve image performance: Clock and Phase (available in the OSD menu). Use these controls only when the auto-adjustment function does not provide a satisfactory image. NOTE: The Clock and Phase controls are adjustable only when you use an analog (VGA) input. These controls are not adjustable for digital inputs.
2. Press the OSD buttons on the monitor that display up and down arrow icons to properly adjust the position of the image in the display area of the monitor. The Horizontal Position shifts the image left or right; the Vertical Position shifts the image up or down. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting.
Locating the serial number and product number Depending on the product, the serial number and product number are located on a label on the rear of the monitor or on a label under the front bezel of the monitor head. You might need these numbers when contacting HP about the monitor.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Shipping the monitor Keep the original packing box in a storage area. You may need it later if you ship the monitor or move.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP’s component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. Table A-1 Model specifications Specification Measurement Display, wide-screen 68.58 cm Type IPS Viewable image size 68.
Preset display resolutions The following display resolutions are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes, and they will appear properly sized and centered on the screen. Table A-2 Preset display resolutions 26 Preset Pixel format Horz freq (kHz) Vert freq (Hz) 1 640 × 480 31.47 59.94 2 640 × 480 37.50 75.00 3 720 × 400 31.47 70.08 4 800 × 600 37.88 60.32 5 800 × 600 46.88 75.00 6 1024 × 768 48.36 60.
Table A-2 Preset display resolutions (continued) Preset Pixel format Horz freq (kHz) Vert freq (Hz) 30 2560 × 1080 66.636 59.978 31 2560 × 1440 88.787 59.951 32 2560 × 1440 104.056 69.923 33 2560 × 1440 182.817 119.88 34 2560 × 1440 221.97 143.856 Energy saver feature The monitor supports a reduced power state. If the monitor detects the absence of either the horizontal sync signal or the vertical sync signal, it enters the reduced power state.
B Accessibility HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide Useful accessibility resources and links The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP.
HP links Our contact webform HP comfort and safety guide HP public sector sales Contacting support NOTE: ● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products: – ● 32 Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
