User`s manual

Chapter 7: Troubleshooting and support 77
Unable to
communicate with
printer
There is no
connection
between the
camera and
printer.
Make sure the cable is
connected between the
camera or HP 8886
camera dock and the
printer. If that does not
work, turn off the camera
and disconnect it. Turn the
printer off and then on
again. Re-connect the
camera and turn it on.
A supported
printer is either
turned off or not
connected to the
camera.
Make sure the camera is
connected to a supported
printer and that the printer
is turned on.
Disengage photo
tray
The selected
paper size
cannot be used
with the printer
photo tray.
Disengage the printer
photo tray, or change the
paper size.
Printer top cover
is open
The printer is
open.
Close the top cover of the
printer.
Incorrect or
missing print
cartridge
The printer
cartridge is the
incorrect model
or is missing.
Install a new printer
cartridge, turn the printer
off, then turn it back on.
Printer has a
paper jam
There is a paper
jam.
Turn off the printer. Clear
the paper jam, and then
turn on the printer.
Printer is out of
paper
Your printer is out
of paper.
Load paper into the
printer, and then press OK
or Continue on the printer.
Message Possible cause Solution