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tw_basics.book Page 2 Monday, July 1, 2002 8:47 AM control panel The following table is a quick reference guide to the buttons that appear on your printer’s control panel.
tw_basics.book Page i Monday, July 1, 2002 8:47 AM contents 1 get started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 welcome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 printer parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 back . . . . . . . . . .
tw_basics.book Page ii Monday, July 1, 2002 8:47 AM 4 troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 USB connection problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 index . . . . . . . . . . . . . . . . . . . . . . . .
tw_basics.book Page 1 Monday, July 1, 2002 8:47 AM get started welcome 1 1 Thank you for purchasing an HP Photosmart printer! Your new printer comes with the following documentation to help you get started and get the most out of your printer: • Setup Guide — The HP Photosmart Setup Guide is the poster that comes with your printer. It contains quick and easy instructions to help you set up your printer and install the printer software.
tw_basics.book Page 2 Monday, July 1, 2002 8:47 AM view the hp photosmart printer help • Windows PC: From the Start menu, choose Programs, Hewlett-Packard, Photosmart 130, 230, 7150, 7345, 7350, 7550, and HP Photo & Imaging Director. From the HP Photo & Imaging Director, click Help. • Macintosh: Insert the HP Photosmart CD. In the User Docs folder, select your language, then click the photosmart 7150.html file.
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tw_basics.book Page 6 Monday, July 1, 2002 8:47 AM paper information You can load and print on a wide variety of paper types and sizes, from index cards and photo paper to envelopes and transparencies. We recommend using HP-designed inkjet paper for the best results. If you are using HP-designed inkjet paper, remember to set the paper type in the printer Properties dialog box (Windows PC) or the Print dialog box (Macintosh).
tw_basics.book Page 7 Monday, July 1, 2002 8:47 AM 3 Place a stack of paper into the IN tray. • Load the paper with the side to be printed facing down. The printer pulls the paper in, flips it over, and then prints on the paper; the finished document faces up in the OUT tray. • Always load paper in the portrait direction, with the shortest edge toward you. • Be careful not to use too much or too little paper.
tw_basics.book Page 8 Monday, July 1, 2002 8:47 AM 3 Load paper in the photo tray with the side to be printed facing down. If you are using tabbed paper, insert the paper so the tab feeds in last. The printer pulls the paper in, flips it over, then prints on the paper; the finished document faces up in the OUT tray. • You can load up to 20 sheets of paper in the photo tray. Photo tray cover Photo tray slider OUT tray 4 Lower the photo tray cover.
tw_basics.book Page 9 Monday, July 1, 2002 8:47 AM print cartridge information There are three print cartridges available for your printer.
tw_basics.book Page 10 Monday, July 1, 2002 8:47 AM use the print cartridge protector use reserve print mode 10 The print cartridge protector is designed to keep your print cartridge fresh when it is not being used. Whenever you remove a print cartridge from the printer, store it in the print cartridge protector that came with your printer.
tw_basics.book Page 11 Monday, July 1, 2002 8:47 AM Printing in Reserve Mode slows the printer and affects the print quality. If you are printing with only... The result is... Black print cartridge Colors print as grayscale Tri-color print cartridge Colors print but black prints as gray Photo print cartridge Colors print as grayscale Although Reserve Mode allows you to keep printing, the print quality is reduced.
tw_basics.book Page 12 Monday, July 1, 2002 8:47 AM 4 If you are replacing a print cartridge, slide out the old print cartridge and recycle or discard it. 5 Take the new print cartridge out of its package. 6 Grasp the pink tab and gently peel off the plastic tape. Make sure you remove only the clear tape from the nozzles and leave the copper contacts. Do NOT touch the ink nozzles or the copper contacts. Touching these parts may cause print cartridge failure.
tw_basics.book Page 13 Monday, July 1, 2002 8:47 AM 7 Insert the print cartridge: • Hold the print cartridge so that the copper contacts will go into the printer first. Line up the ridges on the left and right sides of the top of the print cartridge with the grooves on the inside of the print cartridge cradle. Carefully slide the print cartridge into the cradle, then firmly push the cartridge in until it stops. • Lower the cradle latch. Place your finger on the top of the latch.
tw_basics.book Page 14 Monday, July 1, 2002 8:47 AM use the control panel use the buttons Your printer’s control panel has three buttons: • CANCEL — Use this button to cancel the current print job. • RESUME — Use this button to resume printing after loading more paper or after clearing a paper jam. • POWER — Use this button to turn the printer on or off. Always use the POWER button to turn off the printer.
tw_basics.book Page 15 Monday, July 1, 2002 8:47 AM use your printer with an hp direct-printing digital camera 2 2 Your HP Photosmart 7150 printer lets you print beautiful photos from your digital camera without using your computer. print camera-selected photos If you have an HP direct-printing digital camera, you can use your printer to print camera-selected photos. select and print photos 1 Use your camera’s Share menu to select the photos you want to print.
tw_basics.book Page 16 Monday, July 1, 2002 8:47 AM 3 When you connect the camera to the printer, the camera’s Print Setup menu appears. Use this menu to: • Change the photos you have selected for printing. • Select the paper type. • Select the paper size. 4 When you are ready to print, follow the instructions on your camera’s LCD. To learn more about using camera-selected photos, see the documentation that came with your camera.
tw_basics.book Page 17 Monday, July 1, 2002 8:47 AM use your printer with a computer 3 3 Your HP Photosmart 7150 printer can be used with any Windows PC or Macintosh software application that allows printing. You can print all kinds of projects, such as photo album pages, greeting cards, or newsletters. If you already know how to use a printer with your computer, you are ready to begin printing as usual. If you are new to printing, or if you have questions, use this chapter to learn more.
tw_basics.book Page 18 Monday, July 1, 2002 8:47 AM 3 To access more advanced settings, click Properties. Set the printer properties (such as print quality and paper type) and click OK. To learn more about the available settings, click the ? in the upper right corner of the printer Properties dialog box, then click the item you want more information about. You can also click Help. 4 Click OK to begin printing.
tw_basics.book Page 19 Monday, July 1, 2002 8:47 AM use the Windows PC taskbar icon After you install the printer software, the HP Photosmart printer icon appears in your Windows taskbar. This icon helps you perform a variety of tasks. Printer icon hp photosmart printer icon Use the printer icon to access the printer Properties dialog box, select a default printer, or access the Toolbox. • When you click the printer icon, the printer Properties dialog box displays.
tw_basics.book Page 20 Monday, July 1, 2002 8:47 AM print from a Macintosh print from a software application (OS X or OS 9.x) The following steps are specific to OS X. For OS 9.x, the steps may be slightly different. Be sure you have selected your Photosmart printer in the Print Center (OS X) or in the Chooser (OS 9.x) before you begin printing. For more information, see the Software Setup & Product Support booklet that came with your printer.
tw_basics.book Page 21 Monday, July 1, 2002 8:47 AM troubleshooting 4 4 Your HP Photosmart printer is designed to be reliable and easy to use. This section offers tips and advice for addressing frequently asked questions. Before you begin, make sure: • All the cable connections between your printer and computer are secure. • You are using the most recent version of the software. Go to www.hp.com to check for software updates.
tw_basics.book Page 22 Monday, July 1, 2002 8:47 AM USB connection problems Problem Possible cause Solution Windows PC only My printer is connected with a USB cable through another USB device or a hub and when I try to print I get a message saying THERE WAS AN ERROR WRITING TO . Your printer may not be getting good data from the other device or hub. OR Two-way communication between the printer and the computer was interrupted by another device attached to the hub.
tw_basics.book Page 23 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution When I connect a USB cable between the printer and my computer, I get an error saying YOU HAVE CONNECTED YOUR COMPUTER TO THE PRINTER'S FRONT USB PORT. You have connected your computer to the camera port on the front of the printer. This port should only be used to connect an HP direct-printing digital camera to the printer. Try the following: • Connect the USB cable to the USB port on the back of the printer.
tw_basics.book Page 24 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution Windows PC only When I connect a USB cable between the printer and my computer, an UNKNOWN DEVICE message appears. Static electricity has built up in the cable between your computer and printer. OR You may have a defective USB cable. OR Your USB cable may not be connected properly. OR The software could not identify the printer; the printer-USB connection may be defective.
tw_basics.book Page 25 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Printing is very slow. You may be using outdated printer software. Check www.hp.com for the most recent software updates. See the Software Setup & Product Support booklet that came with your printer for contact information. Windows PC Use HP’s Web Update software to check the version of the printer driver you are using.
tw_basics.book Page 26 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Printing is very slow. You may have chosen 4800x1200 Optimzed dpi. Windows PC 1 On the Quality tab of the printer Properties dialog box, set the Print Quality to Best and set the Paper Type to Photo Paper. Under High Resolution Control, select PhotoREt instead of 4800x1200 Optimized dpi. 2 Try printing again. Macintosh 1 On the Paper Type/Quality panel, deselect High Resolution Photo.
tw_basics.book Page 27 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Printing is very slow. You may be printing in Reserve Mode. The printer enters Reserve Mode when one of the print cartridges is missing. Replace the missing print cartridge with a new one. The printer will not turn on. The printer may have drawn too much power. Unplug the printer’s power cord and wait approximately 10 seconds.
tw_basics.book Page 28 Monday, July 1, 2002 8:47 AM printing problems Problem Possible cause Solution Photo paper does not feed into the printer correctly The photo tray is not engaged. Engage the photo tray by moving the photo tray slider away from you until it stops against the edge of the paper. You are in an extremely high or low humidity environment. Try the following: • Insert the photo paper as far as it will go into the photo tray. • Load one sheet of photo paper at a time.
tw_basics.book Page 29 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) No page came out of the printer. There may be a paper jam. Try the following: • Check the computer monitor or camera LCD for instructions. • Remove the paper from the IN tray and the OUT tray. • If you were printing labels, make sure a label did not become unglued from the label sheet while going through the printer. If the paper is still jammed, try the following: 1 Turn off the printer.
tw_basics.book Page 30 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) No page came out of the printer. A problem may exist with the print cartridges. Try the following: • Check the computer monitor or camera LCD for any error messages. • Check the Print cartridge status light. • Replace the print cartridges. The printer may still be processing information. See printer problems on page 24. Macintosh OS 9.x only No page came out of the printer.
tw_basics.book Page 31 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) A blank page came out of the printer. You are printing in Reserve Mode with the black print cartridge installed AND borderless printing is ON. Replace the missing print cartridge with a new one. OR Turn off borderless printing. See use reserve print mode on page 10 for more information. The document did not print using the selected default print settings.
tw_basics.book Page 32 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Parts of the document are missing or are in the wrong place. You may have selected an incorrect paper size. Windows PC • Make sure you have selected the correct paper size on the Layout tab of the printer Properties dialog box and in the application’s Page Setup dialog box. Macintosh • Make sure you have selected the correct paper size in the Page Setup dialog box.
tw_basics.book Page 33 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution The document printed at an angle or is offcenter. Paper may not be loaded correctly. Try the following: • Make sure the paper is correctly oriented in the IN tray. • Make sure the paper width guide and the paper length guide fit close to the edges of the paper. See paper information on page 6 for paper loading instructions. Print quality is poor. (continued on next page) You may be printing in Reserve Mode.
tw_basics.book Page 34 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Print quality is poor. You may be printing on the wrong side of the paper. Make sure the paper is loaded with the side to be printed facing down. You may not have selected the correct paper type in the printer software. Windows PC • Make sure you have selected the correct paper type on the Quality tab of the printer Properties dialog box.
tw_basics.book Page 35 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Print quality is poor. If black prints still show white streaks after cleaning the print cartridges, and you have determined that the print cartridges are not low on ink, you may have dropped one of the print cartridges. Windows PC 1 Click Best, instead of Everyday or FastDraft, on the Quality tab of the printer Properties dialog box.
tw_basics.book Page 36 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Print quality is poor. If the printing appears faded or dull, you may be using Everyday or FastDraft mode. Windows PC • Click Normal or Best, instead of Everyday or FastDraft, on the Quality tab of the printer Properties dialog box. Macintosh • Click Normal or Best, instead of Everyday or FastDraft, on the Paper Type/Quality panel in the Print dialog box.
tw_basics.book Page 37 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution Photos are not printing correctly. (continued on next page) You may not have loaded the photo paper correctly. Load the photo paper with the side to be printed facing down. If you are using tabbed paper, load the paper so the tab feeds in last. The photo paper may not have fed into the printer correctly. Check for a paper jam, then try the following: • Insert the photo paper as far as it will go into the photo tray.
tw_basics.book Page 38 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution (continued from previous page) Photos are not printing correctly. You may have used your application’s Page Setup dialog box to select the paper size or type. Windows PC • From the application’s File menu, select Print, then click Properties to set the correct paper size and type. Macintosh • From the application’s File menu, select Page Setup to set the correct paper size.
tw_basics.book Page 39 Monday, July 1, 2002 8:47 AM Problem Possible cause Solution The paper type is set as Automatic, but the printer does not use the best print mode for the paper. The paper may be marked, scratched, or wrinkled. OR The paper may be dark in color or contain metallic fibers. If the paper is damaged, dark in color, or contains metallic fibers, the sensor may not detect paper type and size accurately.
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tw_basics.book Page 1 Monday, July 1, 2002 8:47 AM © Copyright 2002 Hewlett-Packard Company All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. The information contained in this document is subject to change without notice.
tw_basics.book Page 2 Monday, July 1, 2002 8:47 AM Printed on recycled paper Printed in U.S., 8/02 ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® partner, Hewlett-Packard Company has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. www.hp.
