User Guide
© Copyright 2019 HP Development Company, L.P. DisplayPort is a trademark owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. FreeSync is a trademark of Advanced Micro Devices, Inc. HDMI, the HDMI Logo and HighDefinition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries.
About This Guide This guide provides information about monitor features, setting up the monitor, using the software and technical specifications. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury. IMPORTANT: Indicates information considered important but not hazard-related (for example, messages related to property damage).
iv About This Guide
Table of contents 1 Getting started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Button lockouts ................................................................................................................................................... 20 Contacting support .............................................................................................................................................. 21 Preparing to call technical support .....................................................................................................................
1 Getting started Important safety information An AC adapter and power cord may be included with the monitor. If you use another cord, use only a power source and connection appropriate for this monitor. For information about the correct power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features This monitor supports FreeSync™, which is an Adaptive-Sync technology designed to reduce stuttering and tearing in games and videos by locking the monitor’s refresh rate to the frame rate of the graphics card. Check with your graphics card manufacturer for compatibility with monitors enabled with FreeSync. NOTE: Adaptive refresh rates vary by display.
Rear components Table 1-1 Rear components Component Description (1) Power button Turns the monitor on or off. (2) Back button If the OSD menu is open, press to exit or return to previous menu level. If the OSD menu is closed, press to open the Brightness menu. (3) Plus button If the OSD menu is open, press to navigate forward through the OSD menu and increase adjustment levels. If the OSD menu is closed, press to open the Color menu.
Setting up the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel.
Mounting the monitor head The monitor head can be attached to a wall, swing arm, or other mounting fixture. IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a thirdparty mounting solution to the monitor, four 4 mm, 0.7 pitch, and 10 mm–long screws are required. Longer screws can damage the monitor. Be sure to verify that the manufacturer’s mounting solution is compliant with the VESA standard and is rated to support the weight of the monitor head.
Attaching the VESA mounting bracket A VESA mounting bracket is included with the monitor for use when attaching the monitor head to a wall, swing arm, or other mounting fixture. 1. Remove the monitor stand if it is attached. See Removing the monitor stand on page 5. 2. Insert the VESA mounting bracket into the slot on the back of the monitor head’s hinge to secure the bracket to the monitor head. There will be an audible click when the bracket is properly seated onto the hinge.
Connecting the cables NOTE: The monitor ships with select cables. 1. Place the monitor in a convenient, well-ventilated location near the computer or source device. 2. Before connecting the cables, route the cables through the cable management guide on the rear of the monitor. 3. Connect a video cable. NOTE: The monitor automatically determines which inputs have valid video signals. You can also select inputs by pressing the Menu button and selecting Input.
● 4. Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to the HDMI port on the source device. Connect the Type-B connector on the USB upstream cable to the USB Type-B upstream port on the rear of the monitor. Then connect the cable’s Type-A connector to the USB Type-A downstream port on the source device.
5. Connect one end of the power cord to the AC adapter (1) and the other end to a grounded AC outlet (2), and then connect the AC adapter to the power connector on the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature. Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Adjusting the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. 10 1. Tilt the monitor head forward or backward to set it to a comfortable eye level. 2.
Installing a security cable You can secure the monitor to a fixed object with an optional security cable available from HP. Use the key provided to attach and remove the lock. Storing headphones The monitor features a headphone hook at the top of the stand for convenient headphone storage.
Turning on the monitor 1. Press the power button on the source device to turn it on. 2. Press the power button on the rear of the monitor to turn it on. IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more consecutive hours of nonuse. To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time.
2 Using the monitor Downloading the monitor driver You can download and install the monitor INF (Information) driver file from http://www.hp.com/support. 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions. This monitor is Windows® Plug and Play–compatible, and the monitor will work correctly without installing the INF file.
Display mode The display mode of the monitor is reported in the monitor status message that appears when the monitor is turned on and when the video input is changed. The current display mode is shown in the Information menu window and at the bottom of the OSD’s main menu in the status bar area. Modes of operation are Normal and Adaptive-Sync or FreeSync. To turn on the Adaptive-Sync or FreeSync mode: 1. Press the Menu button to open the OSD menu. 2. In the OSD select Gaming. 3.
Using the Sleep Timer You use the Sleep Timer menu to program the monitor to enter and exit the reduced power or sleep state at predetermined user-selectable times. For example, you can set the monitor to automatically enter sleep mode at 5 p.m. and then automatically wake from sleep mode at 8 a.m. When the monitor is in sleep mode, the power light blinks amber. To use the Sleep Timer: 1. Press the Menu button to open the OSD menu. 2. Select Power. 3. Select Sleep Timer, and then select On. 4.
NOTE: Ambient lighting is set to On (OMEN Red) by default. Selecting a faster response time for gaming To set a faster response time: 1. Press the Menu button to open the OSD menu. 2. Select Gaming and then select Response Time. 3. Cycle through the adjustment levels to increase or decrease response time. NOTE: The default response time setting is optimized for gaming purposes.
1. Press the Menu button to open the OSD menu. 2. Select Color, and then select HP Enhance+. 3. Select either Low, Medium, or High. Using RGB Gain Control The RGB Gain Control can be used to manually adjust the color temperature of any color preset, making all color presets adjustable user modes. Adjustments are stored separately for each color preset. To adjust the color temperature: 1. Press the Menu button to open the OSD menu. 2. Select Color. 3. Select RGB Gain Control. 4.
Using Message Timers The Message Timers menu presents two types of timers that display preset reminder/information messages. The timer menu will have an On/Off option and Start, Stop, and Reset controls. Selecting On shows the current selected timer value at the current selected location of the screen. The default is the top right corner. The on-screen timer format initially shows minutes and seconds (0:00) but will display hours as time progresses.
● If the FPS option is active, pressing the Message Timer hot key turns on the selected Message Timer and turns off FPS. ● If the Message Timer is active, pressing the FPS hot key turns on the FPS option and turns off Message Timer. Using the Crosshair feature The Crosshair menu allows you to customize various characteristics of a monitor-controlled OSD pointer through the following submenus. To use the Crosshair option: 1. Press the Menu button to open the OSD menu. 2. In the OSD, select Gaming. 3.
3 Support and troubleshooting Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issue Possible cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the monitor power button. Video cable is not connected. Connect a video cable between the source device and monitor.
Contacting support To resolve a hardware or software issue, go to http://www.hp.com/support. Use this site to get more information about your product, including links to discussion forums and instructions on troubleshooting. You can also find information about how to contact HP and open a support case. NOTE: Contact customer support to replace the power cord, the AC adapter (select products only), or any other cables that shipped with your monitor.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance can vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific model to find the model-specific QuickSpecs. Table A-1 Technical specifications Specification Measurement Display, wide-screen 68.
Table A-1 Technical specifications (continued) Specification Measurement Altitude Operating 0 m to 5,000 m 0 ft to 16,400 ft Storage 0 m to 12,192 m 0 ft to 40,000 ft Power source 100 V ac to 240 V ac 50/60 Hz Measured power consumption Full power 90 W Typical settings 75 W Sleep < = 0.5 W Off < = 0.
Table A-2 Preset display resolutions (continued) Preset display resolutions 1920 × 1080 @ 60 Hz 1920 × 1080 @ 240 Hz 1920 × 1200-R @ 60 Hz 1920 × 1200 @ 60 Hz 2560 × 1440 @ 60 Hz 2560 × 1440 @ 70 Hz 2560 × 1440 @ 120 Hz 2560 × 1440 @ 144 Hz 2560 × 1440 @ 165 Hz (DisplayPort only) 2560 × 1440 @ 240 Hz (DisplayPort only) Entering user modes Under the following conditions, the video controller signal might occasionally call for a mode that is not preset: ● You are not using a standard graphics adapter.
B Accessibility HP and accessibility Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reflected in everything HP does. HP strives to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential. Assistive technology removes barriers and helps you create independence at home, at work, and in the community.
As a founding member, HP joined to participate with other organizations to advance the field of accessibility. This commitment supports HP’s accessibility goal of designing, producing, and marketing products and services that people with disabilities can effectively use. IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide Useful accessibility resources and links The following organizations might be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you encounter on the Internet. Listing on this page does not imply endorsement by HP.
HP links Our contact webform HP comfort and safety guide HP public sector sales Contacting support NOTE: ● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of HP products: – ● 30 Support is in English only. Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
