Specifications

10 Statement of Volatility
The purpose of this document is to provide general information regarding non-volatile memory in
industry-standards based HP Business Notebook PC systems and provide general instructions for
restoring nonvolatile memory that can contain personal data after the system has been powered off
and the hard drive has been removed.
HP Business Notebook PC products that use Intel®-based or AMD®-based system boards contain
volatile DDR memory. The amount of nonvolatile memory present in the system depends upon the
system configuration. Intel-based and AMD-based system boards contain nonvolatile memory
subcomponents as originally shipped from HP assuming that no subsequent modifications have been
made to the system and assuming that no applications, features, or functionality have been added to
or installed on the system.
Following system shutdown and removal of all power sources from an HP Business Notebook PC
system, personal data can remain on volatile system memory (DIMMs) for a finite period of time and
will also remain in nonvolatile memory. The steps below will remove personal data from the notebook
PC, including the nonvolatile memory found in Intel-based and AMD-based system boards. Some of
these steps are disclosed in the Maintenance & Service Guides available for HP PC products
available on the product support pages at
www.hp.com.
1. Follow steps (a) through (I) below to restore the nonvolatile memory that can contain personal
data. Restoring or re-programming nonvolatile memory that does not store personal data is
neither necessary nor recommended.
a. Enter BIOS (F10) Setup by powering on the system and pressing F10 when prompted near
the bottom of the display, or press the ESC key to display the start up menu, and then
press F10 . If the system has a BIOS administrator password, enter the password at the
prompt.
b. Select the Main menu, and then select Restore Defaults.
c. Select the Security menu, and then select Restore Security Level Defaults.
d. If an asset or ownership tag is set, select the Security menu and scroll down to the
Utilities menu. Select System IDs, and then select Asset Tracking Number. Press the
spacebar once to clear the tag, and then press Enter to return to the prior menu.
e. If a DriveLock password is set, select the Security menu, select Hard Drive Tools, scroll
down to DriveLock, and then clear the check box for DriveLock password on restart.
Repeat this procedure if more than one hard drive has a DriveLock password.
f. If an Automatic DriveLock password is set, select the Security menu, select Hard Drive
Tools, and then scroll down to Automatic DriveLock. A warning screen about automatic
drive lock is displayed, Select Yes to continue. Repeat this procedure if more than one hard
drive has an Automatic DriveLock password.
g. Select the Main menu, and then Reset BIOS Security to factory default. Click yes at the
warning message.
h. Select the Main menu, and then Save Changes and Exit.
i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint
sensor, one or two prompts will appear. One to clear the TPM and the other to Reset
Fingerprint Sensor; press F1 to accept or F2 to reject.
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