HP Photosmart C6200 All-in-One series Windows Help
1 HP Photosmart C6200 All-in-One series Help........................................................................3 2 HP All-in-One overview The HP All-in-One at a glance....................................................................................................5 Control panel overview...............................................................................................................6 Menu overview.......................................................................................
10 Use the copy features Make a copy.............................................................................................................................85 Preview your copy job..............................................................................................................85 Change the copy settings for the current job............................................................................86 Change default copy settings...............................................................
HP Photosmart C6200 All-inOne series Help For information about the HP All-in-One, see: • • • • • • • • • • • • • • “HP All-in-One overview” on page 5 “Find more information” on page 13 “Finish setting up the HP All-in-One” on page 15 “How do I?” on page 31 “Load originals and load paper” on page 33 “Print from your computer” on page 45 “Use the photo features” on page 65 “Use the scan features” on page 79 “Use the copy features” on page 85 “Print reports and forms” on page 95 “Maintain the HP All-in-One”
Chapter 1 HP Photosmart C6200 All-inOne series Help 4 HP Photosmart C6200 All-in-One series Help
2 HP All-in-One overview Use the HP All-in-One to quickly and easily make copies, scan documents, or print photos from a memory card. HP papers that are specifically designed for the type of project you are printing produce the best results. The Two-sided printing accessory included with the HP All-in-One lets you print on both sides of the page, so you can print brochures and booklets, or just save paper.
Chapter 2 (continued) * Label Description 6 Paper tray extender (also referred to as the tray extender) 7 Paper-width and paper-length guides for the photo tray 8 Photo tray 9 Paper-length guide for the main input tray 10 Ink cartridge door 11 Memory card slots 12 Glass 13 Lid backing 14 Ethernet port 15 USB port 16 Power connection* 17 Two-sided printing accessory Use only with the power adapter supplied by HP.
Control panel features The following diagram and related table provide a quick reference to the HP All-in-One control panel features. Ethernet Icon Name and Description 1 Color graphics display (also referred to as the display): Displays menus, photos, and messages. The display can be pulled up and angled for better viewing. 2 Attention light: Indicates a problem occurred. See the display for more information. 3 Back: Returns to the previous screen on the display.
Chapter 2 (continued) Label Icon Name and Description 11 Scan Menu: Opens the Scan Menu where you can select a destination for your scan. 12 Start Scan: Starts a scan. 13 Copy Menu: Opens the Copy Menu where you can select copy options, such as number of copies, paper size, and paper type. 14 Start Copy Black: Starts a black-and-white copy. 15 Start Copy Color: Starts a color copy. 16 On: Turns the HP All-in-One on or off.
(continued) Icon Purpose Shows that an unknown ink cartridge is inserted. This icon might appear if an ink cartridge contains non-HP ink. Indicates that there is a wired network connection. Display sleep state To prolong the life of the display, it dims after two minutes of inactivity. After 60 minutes of inactivity, the display goes into a sleep state and the screen shuts off completely.
Chapter 2 Photosmart Express Menu The following options are available in the Photosmart Express menu when you insert a memory card or press Photo Menu on the control panel. View Print Create Share Save Scan Menu The following options are available when you press the Scan Menu button on the control panel. NOTE: The applications that appear on the Scan Menu vary depending on the software applications installed on your computer.
Network Copy Menu The following options are available when you press the Copy Menu button on the control panel. Copies Size Quality Lighter/Darker Preview Crop Paper Size Paper Type Margin Shift Enhancements Set As New Defaults Help Menu The Help Menu menu provides quick access to key help topics and is available when you press the Help button. If you select one of the first six topics, the help appears on the display. If you select one of the remaining topics, the help appears on your computer.
Chapter 2 For more information on using the HP Photosmart Software: • • Check the Contents panel on the left. Look for the HP Photosmart Software Help contents book at the top. If you do not see the HP Photosmart Software Help contents book at the top of the Contents panel, access the software help through the HP Solution Center.
3 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, check the Setup Guide for troubleshooting information, or see “Troubleshooting” on page 109 in this onscreen Help.
Chapter 3 Find more information 14 Find more information
Finish setting up the HP All-inOne After you have completed the steps in your Setup Guide, refer to this section to help you finish setting up the HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences.
Chapter 4 3. Press to highlight Set Country/Region, and then press OK. 4. Press to scroll through the countries/regions. When the country/region you want to use appears, press OK. 5. When prompted to confirm the country/region, press to highlight Yes or No, and then press OK. Set the default paper tray for DPOF printing Finish setup Set the default paper tray to use when you print photos from a DPOF file. The default setting is Photo Tray. To set the default paper tray 1. Press Setup. 2.
Play a slideshow on the display You can set up the HP All-in-One to play a slideshow on the display, similar to a screensaver on a computer, when you are not using the device. • Demo Mode: appears after the HP All-in-One is inactive for one minute and shows a set of predefined graphics that describe features of the device. The slideshow plays until you press a button or use the device. If the HP All-in-One remains inactive for eight hours, the display turns off. Demo Mode is off by default.
Chapter 4 (continued) Description Recommended number of connected computers for best performance Supported software features Setup instructions rear USB 2.0 High Speed port on the HP All-in-One. Finish setup Ethernet (wired) connection Up to five computers connected to an HP Allin-One using a hub or router. All features are supported, including Webscan. Follow the instructions in “Wired network setup” on page 19. Printer sharing Up to five computers.
If you want to: See this section: Change the HP All-in-One from a USB connection to a network connection. “Change the HP All-in-One from a USB connection to a network connection” on page 22 NOTE: Use the instructions in this section if you first installed the HP All-in-One with a USB connection, and you now want to change to an Ethernet network connection. View or change the network settings. “Manage your network settings” on page 22 Find definitions of networking terms.
Chapter 4 ❑ A functional Ethernet network that includes a router, switch, or hub with an Ethernet port. ❑ CAT-5 Ethernet cable. Finish setup Although standard Ethernet cables look similar to standard telephone cables, they are not interchangeable. There is a different number of wires in each one, and each has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts.
Finish setup 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router or switch. 4. Once you have connected the HP All-in-One to the network, install the software. Related topics “Install the software for a network connection” on page 21 Install the software for a network connection Use this section to install the HP All-in-One software on a computer connected to a network. Before you install the software, make sure you have connected the HP All-inOne to a network.
Chapter 4 7. If you disabled any virus detection software on your computer, make sure to enable it again. 8. To test your network connection, go to your computer and print a self-test report to the HP All-in-One. Finish setup Related topics • “View and print network settings” on page 23 • “Print a self-test report” on page 95 Connect to additional computers on a network You can connect the HP All-in-One to more than one computer on a small network of computers.
• • Use the Embedded Web Server Network configuration page definitions Change basic network settings from the control panel You can perform a variety of network management tasks from the control panel, such as printing the network settings and restoring network defaults.
Chapter 4 This section contains the following topics: • • Set link speed Change IP settings Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. Finish setup To set link speed 1. Press Setup. 2. Press until Network is highlighted, then press OK. The Network Menu appears. 3. Press until Advanced Setup is highlighted, and then press OK. Press until Set Link Speed is highlighted, and then press OK. 4.
6. Press to highlight one of the following IP settings, and then press OK. • IP Address • Subnet Mask • Default Gateway 7. Enter your changes, and then press OK to confirm the setting. Finish setup Related topics • “View and print network settings” on page 23 • “Network configuration page definitions” on page 26 Use the Embedded Web Server If your computer is connected to an HP All-in-One on a network, you can access the Embedded Web Server that resides in the HP All-in-One.
Chapter 4 4. Click the Settings tab to access device settings. 5. Make any configuration changes, and then click Apply. 6. Close the Embedded Web Server. Related topics “View and print network settings” on page 23 Finish setup Use the Embedded Web Server to modify network settings The Embedded Web Server gives you an intuitive interface to your network connection parameters. To use the Embedded Web Server to modify network settings 1.
General network settings The following table describes the general network settings shown on the network configuration page. Parameter Description Network Status Status of the HP All-in-One: Active connection type Offline: The HP All-in-One is not currently connected to the network. Network mode of the HP All-in-One: • • URL Ready: The HP All-in-One is ready to receive or transmit data. Finish setup • • Wired: The HP All-in-One is connected by Ethernet cable to an IEEE 802.3 network.
Chapter 4 (continued) Parameter Description NOTE: Some Internet service providers (ISPs) require that you register the MAC address of the Network Card or LAN Adapter that was connected to your cable or DSL modem during installation. IP Address This address uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended.
(continued) Parameter Description broken up into packets. Each packet contains the destination address as well as the data. The number of packets received by the HP All-in-One without error since it has been turned on. The counter clears after the HP All-in-One is turned off. Network glossary access point A network router that has wireless capability. ASCII American Standard Code for Information Interchange.
Chapter 4 (continued) the hub. Hubs are passive; other devices on the network plug into the hub in order to communicate with one another. A hub does not manage the network. Finish setup 30 IP address A number that uniquely identifies the device on the network. IP addresses are assigned dynamically through DHCP or AutoIP. You can also set up a static IP address, though this is not recommended. MAC address Media Access Control (MAC) address that uniquely identifies the HP All-inOne.
How do I? This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.
Chapter 5 How do I? 32 How do I?
6 Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letter or A4 paper, legal paper, photo paper, transparencies, envelopes, and HP CD/DVD tattoo labels. By default, the HP All-in-One is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper.
Chapter 6 Choose papers for printing and copying You can use different types and sizes of paper in the HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings.
HP Premium Inkjet Paper HP Premium Inkjet Paper is the ultimate coated paper for high-resolution usage. A smooth, matte finish makes it ideal for your highest-quality documents. HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.
Chapter 6 HP CD/DVD Tattoos HP CD/DVD Tattoos allow you to personalize your CDs and DVDs by printing highquality, low-cost CD or DVD labels. To order genuine HP supplies for the HP All-in-One, go to www.hp.com/buy/supplies. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Papers to avoid Using paper that is too thin or too thick, paper that has a slick texture, or paper that stretches easily can cause paper jams.
This section contains the following topics: • • • • • Load full-size paper Load 10 x 15 cm (4 x 6 inch) photo paper Load postcards, Hagaki, or index cards Load envelopes Load other types of paper Load full-size paper You can load many types of letter, A4, or legal paper into the main input tray of the HP Allin-One. 2. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: • Make sure it is free of rips, dust, wrinkles, and curled or bent edges.
Chapter 6 4. Slide the paper-width and paper-length guides inward until they stop at the edges of the paper. Do not overload the main input tray; make sure the stack of paper fits within the input tray and is no higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go. Flip the paper catch at the end of the output tray extender to open the extender the rest of the way.
2. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3. Slide the paper-length and paper-width guides inward against the stack of photo paper until the guides stop.
Chapter 6 2. Insert the stack of cards into the photo tray with the short edge forward and the print side down. Slide the stack forward until it stops. 3. Slide the paper-length and paper-width guides inward against the stack of cards until the guides stop. Do not overload the photo tray; make sure the stack of cards fits within the photo tray and is no higher than the top of the paper-width guide. 4. Push in the photo tray, and then lower the output tray.
To load envelopes 1. Pull out the main input tray, and then slide the paper-width and paper-length guides to their outermost positions. 4. Slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the main input tray; make sure the stack of envelopes fits within the main input tray and is not higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-in-One. 6. Pull the output tray extender toward you, as far as it will go.
Chapter 6 Load other types of paper The following types of paper are designed for special projects. Create your project in the HP Photosmart Software or another application, set the paper type and size, and then print. HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet Transparency Film ▲ Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the input tray first.
Related topics • “Change the print settings for the current job” on page 46 • “Recommended papers for printing only” on page 35 Avoid paper jams To help avoid paper jams, follow these guidelines. • • • • • • • • Remove printed papers from the output tray frequently. Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
Chapter 6 Load originals and load paper 44 Load originals and load paper
7 Print from your computer The HP All-in-One can be used with any software application that allows printing. You can print a range of projects, such as borderless images, newsletters, greeting cards, iron-on transfers, and posters. You can also automatically print on both sides of the page using the Two-sided printing accessory included with the HP All-in-One to print brochures and booklets, or just save paper.
Chapter 7 5. Select the appropriate options for your print job by using the features available in the Advanced, Printing Shortcuts, Features, and Color tabs. TIP: You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the Printing Shortcuts list. The default settings for that type of print task are set and summarized on the Printing Shortcuts tab.
To set the paper size 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Resizing Options area, from the Size drop-down list, select More. 7.
Chapter 7 To set the paper type for printing 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, from the Paper Type drop-down list, select More.
6. In the Print Quality drop-down list, select the appropriate quality setting for your project. NOTE: To view the maximum dpi that the HP All-in-One will print, click Resolution. 7. In the Paper Type drop-down list, select the type of paper that you have loaded. Change the page orientation The page orientation setting allows you to print your document vertically or horizontally on the page. Usually, you set the page orientation in the software application you used to create your document or project.
Chapter 7 To change the saturation, brightness, or color tone 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Color tab. 6. Click the Advanced Color Settings button. 7.
To change the default print settings 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. Printing shortcuts Use printing shortcuts to print with print settings that you use often. The printer software has several specially designed printing shortcuts that are available in the Printing Shortcuts list. NOTE: When you select a printing shortcut the appropriate printing options are automatically displayed.
Chapter 7 To create a printing shortcut 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Click the Printing Shortcuts tab. 5. In the Printing Shortcuts list, click a printing shortcut.
• • • • Print on transparencies Print a group of addresses on labels or envelopes Print a poster Print a Web page Print a borderless image Borderless printing lets you print to the top, bottom, and side edges of 10 x 15 cm (4 x 6 inch) photo paper. TIP: For the best results, use HP Premium Photo Papers or HP Premium Plus Photo Papers to print your photos. To print a borderless image 1. Load up to 10 x 15 cm (4 x 6 inch) paper in the photo tray. 2.
Chapter 7 4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Click the Features tab. 6. In the Basic Options area, from the Paper Type drop-down list, select More. Then, select the appropriate photo paper type. 7. In the Resizing Options area, from the Size drop-down list, select More. Then, select the appropriate paper size.
Print using Maximum dpi Use Maximum dpi mode to print high-quality, sharp images. To get the most benefit from Maximum dpi mode, use it to print high-quality images such as digital photographs. When you select the Maximum dpi setting, the printer software displays the optimized dots per inch (dpi) that the HP All-in-One will print. Printing in Maximum dpi takes longer than printing with other settings and requires a large amount of disk space. To print in Maximum dpi mode 1.
Chapter 7 Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you can fold and then staple together. For best results, design your document to fit on a multiple of four pages, such as an 8, 12, or 16-page program for a child's school play or for a wedding. To print a multiple-page document as a booklet 1. Load paper into the input tray. The paper should be thick enough so that the images do not show through to the other side. 2.
11 9 7 1 5 3 Figure 7-1 Left-edge binding for left-to-right languages 7 9 11 5 3 1 Figure 7-2 Right-edge binding for right-to-left languages Print multiple pages on a single sheet You can print up to 16 pages on a single sheet of paper. Print To print multiple pages on a single sheet 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4.
Chapter 7 8. In the Page order list, click an appropriate page order option. The sample output graphic is numbered to show how the pages will be ordered if you select each option. 9. Click OK, and then click Print or OK in the Print dialog box. Print a multiple-page document in reverse order Because of the way the paper feeds through the HP All-in-One, the first page that prints is print side up at the bottom of the stack. Usually this means you need to put the printed pages in the correct order.
6. In the Layout Options area, select Front to Back in the Page Order option. NOTE: If you set your document to print on both sides of the page, the Front to Back option is not available. Your document will automatically print in the correct order. 7. Click OK, and then click Print or OK in the Print dialog box. NOTE: When you are printing multiple copies, each set is printed completely before the next set is printed.
Chapter 7 6. In the Basic Options area, from the Paper Type drop-down list, select More. Then select the appropriate paper type. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing Options area, from the Size drop-down list, select More. Then, select an appropriate size. 8. Click OK, and then click Print or OK in the Print dialog box.
Print a poster You can create a poster by printing a document on multiple pages. The HP All-in-One prints dotted lines on some pages to indicate where to trim the pages before taping them together. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software application, click Print. 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box.
Chapter 7 To print a Web page 1. Make sure you have paper loaded in the main input tray. 2. On the File menu in your Web browser, click Print. The Print dialog box appears. 3. Make sure the HP All-in-One is the selected printer. 4. If your Web browser supports it, select the items on the Web page that you want to include in the printout. For example, in Internet Explorer, click the Options tab to select options such as As laid out on screen, Only the selected frame, and Print all linked documents. 5.
3. Double-click the HP All-in-One icon. TIP: You can also double-click the printer icon in the Windows taskbar. 4. Select the print job you want to cancel. 5. On the Document menu, click Cancel Printing or Cancel, or press the Delete key on your keyboard. It can take a few moments for the print job to be cancelled. To stop a print job from the computer (Windows Vista users) 1. On the Windows taskbar, click Start, and then click Control Panel. 2. Click Printers. 3. Double-click the HP All-in-One icon.
Chapter 7 Print 64 Print from your computer
Use the photo features The HP All-in-One is equipped with memory card slots that enable you to print or edit photos from a memory card without uploading your photos to a computer first. Additionally, if the HP All-in-One is network-connected or connected to a computer with a USB cable, you can also transfer your photos to the computer to print, edit, or share. The HP All-in-One supports the memory cards described below.
Chapter 8 when images are ready to be viewed. The Photo light is located near the memory card slots and is indicated by a camera icon. CAUTION: Do not pull out the memory card while the Photo light is flashing. A flashing light means the HP All-in-One is accessing the memory card. Wait until the light remains solid. Removing a memory card while it is being accessed might corrupt information on the card or damage the HP All-in-One or memory card.
TIP: A checkmark appears to indicate each photo that is selected. You can change the number of copies by pressing or . The total number of photos that will print appears at the top of the display. 9. (Optional) If you want to check and/or modify any of your print settings, press to highlight Settings and press OK. 10. To print the photo(s), use or to highlight Print Now (or press the Print Photos button on the control panel).
Chapter 8 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. Photos View Print Create Share Save 2. Load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray or full-size photo paper in the main input tray. 3. Press until Print is highlighted, and then press OK. The Print Layout screen appears. 4.
Create special projects from your photos The HP All-in-One enables you to create special projects from your photos, including: • • • • Photo albums Panorama prints Wallet-size photos Passport-size photos To create special projects 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. View Print Create Share Save 2.
Chapter 8 Photos 4. Press or to scroll through the projects, and then and then press OK to select the project you want. • Album Pages: Enables you to select multiple photos and print them onto a series of themed album pages, which you can then bind to create a photo album. The photos in your album pages are placed in the same orientation for a visually pleasing presentation. • Panorama Prints: Enables you to select multiple photos to "stitch" together to create a single wide view (or panorama) photo.
Photos To send photos from a memory card 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. View Print Create Share Save 2. Press until Share is highlighted, and then press OK. The Share Photos screen appears. 3. Press or to scroll through the thumbnails of your photos. 4. When you have highlighted the thumbnail of the photo you want to share, press OK. 5.
Chapter 8 To save photos 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. Photos View Print Create Share Save 2. Press until Save is highlighted, and then press OK. 3. When the Save to Computer screen asks you to see the computer monitor for Import photo options, follow the onscreen prompts on your computer to save the photos to your computer.
• • Automatically enhance your photos Fix a faded original Zoom and pan to crop a photo The HP All-in-One enables you to zoom in or out on a specific area of a photo. When you print the photo, the photo is cropped so only the area shown on the display prints. To crop a photo 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. 2. With View highlighted, press OK.
Chapter 8 Photos To rotate a photo 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. 2. With View highlighted, press OK. You can use or for highlighting options. The View Photos screen appears. 3. Press or to scroll through the thumbnails of the photos on your memory card. 4. When the thumbnail of the photo you want to edit is highlighted, press OK. 5.
Print a frame around your photo You can print a decorative colored border around the outside edge of your photo to frame the photo. To print a frame around your photo 1. Insert a memory card into the appropriate slot on the HP All-in-One. The Photosmart Express menu appears, with the most recent photo shown on the display. 2. With View highlighted, press OK. You can use or for highlighting options. The View Photos screen appears. 3. Press or to scroll through the thumbnails of your photos. 4.
Chapter 8 6. In the Photo Options menu, use or to highlight Edit Photo, and then press OK. The Edit Photo menu appears. 7. Use or to highlight Color Effect, and then press OK. The Color Effect menu appears. 8. Use or to select one of the following color effect options, and then press OK: Photos No Effect Does not apply any special color effects to your photo. Black & White Prints the photo in black and white. Sepia Applies brown tones, similar to photos produced in the early 1900s, to your photo.
When this feature is enabled, the HP All-in-One uses HP Real Life Technologies to: • • • Adjust the brightness or darkness of your photos (shown in print preview and printed output) Adjust the lighting to make dark images appear brighter (shown on printed output only) Sharpen blurry images (shown on printed output only) To turn off automatic photo enhancement 1. Insert a memory card into the appropriate slot on the HP All-in-One.
Chapter 8 Related topics “Make reprints of your photos” on page 79 Photos 78 Use the photo features
9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan almost anything (photos, magazine articles and text documents) on the HP All-in-One. You can use the scanning features of the HP All-in-One to do the following: • • • • • Scan text from an article into your word processor and quote it in a report. Print business cards and brochures by scanning a logo and using it in your publishing software.
Chapter 9 To change print settings before reprinting your original photo a. Press OK to change print settings. The Source of Original screen appears. b. Press or to highlight any option and press OK. The Print Layout screen appears. c. Press or to highlight the print layout pattern and press OK. NOTE: Depending on the paper size you choose, you might be prompted to choose a layout for the photos on your pages. The Scan Preview menu appears. d. Press or to adjust the number of copies and press OK.
To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Press Scan Menu on the control panel. 3. Press to highlight Scan to Computer, and then press OK. 4. If the HP All-in-One is connected to one or more computers on a network, do the following: a. Press OK to select Select Computer. A list of the computers connected to the HP All-in-One appears on the display.
Chapter 9 3. Press Scan Menu on the control panel. 4. Press to highlight Scan to Memory Card, and then press OK. NOTE: Alternatively, you can press Start Scan instead of OK. The HP All-in-One scans the image and saves the file to the memory card in the JPEG format. Edit a scanned image You can edit a scanned image using the software you installed with the HP All-in-One. You can also edit a scanned document by using your Optical Character Recognition (OCR) software.
Share a scanned image with friends and relatives You can easily share scanned images with friends and family using the HP Photosmart Share online service. HP Photosmart Share enables you to send images to others as email or upload photos to an online photo album or photo finishing service. NOTE: Availability of the services described here varies by country/region. Some of the services described here might not be available in your country/region. To send a scan of a photo or document 1.
Chapter 9 Scan 84 Use the scan features
10 Use the copy features The HP All-in-One enables you to produce high-quality color and black-and-white copies on a variety of paper types, including transparencies. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the darkness of the copy, and use special features to make high-quality copies of photos, including borderless copies.
Chapter 10 3. Press to highlight Preview, and then press OK. An image on the display shows how your copy will print. 4. Press Start Copy Black or Start Copy Color to accept the preview and begin copying. Change the copy settings for the current job You can customize the copy settings of the HP All-in-One to handle nearly any copy task.
To set the paper size from the control panel 1. Press Copy Menu. The Copy Menu appears. 2. Press to highlight Paper Size, and then press OK. The Paper Size menu appears. 3. Press to highlight the appropriate paper size and then press OK. Refer to the following table to determine which paper size setting to choose, based on the paper loaded in the input tray. Paper type Suggested paper size settings Copier, multi-purpose, or plain papers 8.5x11 inch or A4 Inkjet papers 8.5x11 inch or A4 Letterhead 8.
Chapter 10 Paper type Control panel setting HP Premium Plus Photo Paper, Glossy Premium Photo HP Premium Plus Photo Paper, Matte Premium Photo HP Premium Plus 10 x 15 cm (4 x 6 inch) Photo Paper Premium Photo HP Photo Paper Photo Paper HP Everyday Photo Paper Everyday Photo HP Everyday Photo Paper, Semi Gloss Everyday Matte HP Premium Paper Premium Inkjet Other inkjet paper Premium Inkjet HP Professional Brochure & Flyer Paper (Glossy) Brochure Glossy HP Professional Brochure & Flyer Pap
3. Press Copy Menu. The Copy Menu appears. 4. Press to highlight Quality, and then press OK. The Quality menu appears. 5. Press to select a copy quality. 6. Press OK. Adjust the lightness and darkness of your copy You can use the Lighter/Darker option to adjust the contrast of the copies you make. To adjust the copy contrast from the control panel 1. Make sure you have paper loaded in the input tray. 2. Load your original print side down on the right front corner of the glass. 3. Press Copy Menu.
Chapter 10 This section contains the following topics: • • • • • • Make a borderless copy of a photo Resize an original to fit onto letter or A4 paper Resize an original using custom settings Crop an original Shift the left margin Improve the quality of a copy Make a borderless copy of a photo For the best quality when copying a photo, load 10 x 15 cm (4 x 6 inch) photo paper in the photo tray and change your copy settings for the correct paper type and photo enhancement.
Resize an original to fit onto letter or A4 paper You can use the Fit to Page feature to copy an original to fit within the printable margins of a page without the risk of cropping some part of your original. This is useful for reducing or enlarging an original. For example: • • If you enlarge a 10 x 15 cm (4 x 6 inch) photo to make a borderless full-size copy on letter or A4 paper, some part of your photo will be cropped.
Chapter 10 6. Press or to select a percentage to reduce or enlarge the copy. (The minimum and maximum percentage to resize a copy varies by model.) 7. Press OK. Crop an original After changing settings on the HP All-in-One for making a copy, you can use the crop feature to specify a particular area of the original to copy. To crop your copy from the control panel 1. Press Copy Menu. The Copy Menu appears. 2. Change copy settings on the HP All-in-One to accurately reflect the copy you want to make. 3.
The Mixed enhancement is the default option. Use the Mixed enhancement to sharpen edges of most originals. You can use Photo enhancements to enhance light colors that might otherwise appear white.
Chapter 10 Copy 94 Use the copy features
11 Print reports and forms The HP All-in-One enables you to print self-test reports. You can also print forms such as ruled papers and checklists. This section contains the following topics: • • Print a self-test report Print forms Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the ink cartridges. This report provides useful information on several aspects of your device, including your ink cartridges.
Chapter 11 Print forms The HP All-in-One contains built-in templates that enable you to print common forms, such as narrow or wide ruled notebook paper, graph paper, task checklists, and music sheets on plain letter- or A4-size paper. To print forms from the control panel 1. Make sure you have paper loaded in the input tray. 2. Press Setup. The Setup menu appears. 3. Press to highlight Printable School Papers, and then press OK. The Printable School Papers menu appears. 4.
The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace ink cartridges, clean the print head assembly, or align the printer from time to time. This section provides instructions for keeping the HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary.
Chapter 12 Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. Maintain the HP All-in-One To clean the lid backing 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. 3. Dry the backing with a dry, soft, lint-free cloth.
Maintain the HP All-in-One 3. Press to highlight Display Ink Gauge, and then press OK. The HP All-in-One displays a gauge that shows the estimated ink levels of all cartridges installed. 4. Press any button to return to the Tools menu. To check the ink levels from the HP Photosmart Software 1. In the HP Solution Center, click Settings, point to Print Settings, and then click Printer Toolbox. NOTE: You can also open the Printer Toolbox from the Print Properties dialog box.
Chapter 12 Maintain the HP All-in-One NOTE: If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in these cartridges is specially formulated to mix with the ink in the print head assembly at firsttime setup. If you do not already have replacement ink cartridges for the HP All-in-One, to order cartridges, go to www.hp.com/buy/supplies.
Maintain the HP All-in-One If you are replacing one of the five color ink cartridges, such as yellow, light cyan (blue), cyan, light magenta (pink), or magenta, lift the appropriate latch in the center area. 1 Ink cartridge latch for the black ink cartridge 2 Ink cartridge latches for the color ink cartridges 4. Pull the ink cartridge toward you out of its slot to remove it.
Chapter 12 Maintain the HP All-in-One 5. Remove the new ink cartridge from its packaging, and then, holding it by the handle, push the ink cartridge into the empty slot. Match the color and pattern of the ink cartridge to the color and pattern on the print carriage. 6. Close the latch and make sure it is secure. 7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door.
If you still have print quality problems after aligning the printer, try cleaning the print head. If print quality problems persist after aligning and cleaning, contact HP support. To align the printer from the control panel 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. Press Setup. The Setup menu appears. 3. Press to highlight Tools, and press OK. The Tools menu appears. 4. Press to highlight Align Printer, and press OK. 5.
Chapter 12 Maintain the HP All-in-One To clean the print head from the control panel 1. Load letter or A4 unused plain white paper into the input tray. 2. Press Setup. 3. Press to highlight Tools, and then press OK. 4. Press to highlight Clean Printhead, and then press OK. The HP All-in-One cleans the print head and prints a page that you can recycle or discard. To clean the print head from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2.
NOTE: Do not remove multiple ink cartridges at the same time. Remove and clean each ink cartridge one at a time. Do not leave an ink cartridge outside the HP All-in-One for more than 30 minutes. 4. Inspect the ink cartridge contacts for ink and debris buildup. 5. Dip a clean foam rubber swab or lint-free cloth into distilled water, and squeeze any excess water from it. NOTE: Hold the ink cartridge by its handle.
Chapter 12 Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Maintain the HP All-in-One Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in cold water and use sudsy ammonia. CAUTION: Always use cold water to remove ink from fabric. Warm or hot water can set the ink into the fabric.
13 Shop for ink supplies For a list of ink cartridge numbers, see the printed documentation that came with the HP All-in-One. You can also use the software that came with the HP All-in-One to find out the reorder number for all the ink cartridges. You can order ink cartridges online from the HP Web site. Additionally, you can contact a local HP reseller to find out the correct ink cartridge reorder numbers for your device and purchase ink cartridges.
Chapter 13 Shop for ink supplies 108 Shop for ink supplies
14 Troubleshooting This section contains the following topics: • • • • • • • • • • Troubleshooting tips Hardware setup troubleshooting Software installation troubleshooting Network troubleshooting Print quality troubleshooting Print troubleshooting Memory card troubleshooting Scan troubleshooting Copy troubleshooting Errors Troubleshooting tips This section contains the following topics: • • • • Communication problems over a USB connection Information on ink cartridges and the print head Information on p
Chapter 14 sure the other end of the USB cable is plugged into a USB port on your computer. After the cable is connected properly, turn the HP All-in-One off and then on again. • • • • If you are connecting the HP All-in-One through a USB hub, make sure the hub is turned on. If the hub is on, try connecting directly to your computer. Check other printers or scanners. You might need to disconnect older products from your computer. Try connecting the USB cable to another USB port on your computer.
• • Do not clean the print head unnecessarily. This wastes ink and shortens the life of the cartridges. Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. Information on paper The HP All-in-One is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP Premium papers are designed for the best quality results.
Chapter 14 3. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the HP All-in-One, more paper jams are likely to occur. 4. If the paper jam is cleared, proceed to step 5. If the paper jam is not cleared, do the following: a. Open the Two-sided printing accessory by pulling the tabs up. b.
The HP All-in-One will not turn on Cause: The HP All-in-One is not properly connected to a power supply. • • • 1 Power connection 2 Power cord and adapter 3 Grounded power outlet If you are using a power strip, make sure the power strip is on. Or, try plugging the HP All-in-One directly into a grounded power outlet. Test the power outlet to make sure it is working. Plug in an appliance that you know works, and see if the appliance has power.
Chapter 14 I connected the USB cable, but I am having problems using the HP All-in-One with my computer Cause: The USB cable was connected before the software was installed. Connecting the USB cable before prompted can cause errors. Solution: You must first install the software that came with the HP All-in-One before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions.
Solution: You can change the country/region settings from the Preferences menu. For more information, see: “Set your language and country/region” on page 15 I received a message on the display that the printer alignment failed Cause: The incorrect type of paper is loaded in the input tray (for example, colored paper, paper with text on it or, certain recycled paper). Solution: Load unused plain white letter or A4 paper into the input tray, and then try the alignment again.
Chapter 14 I received a message on the display about a paper jam or a blocked print head assembly Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue. For more information, see: “Clear paper jams” on page 111 Cause: The print head assembly is blocked. Solution: There might be some packing material inside the HP All-in-One. Turn the HP All-in-One off and open the ink cartridge door.
Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the USB connection is successful. A red X indicates that the USB connection failed. Solution: Check that the HP All-in-One is turned on, and then try the USB connection again. 3. Click Retry to retry the connection. If this does not work, continue to the next step. 4.
Chapter 14 in-One application files from your computer. Make sure to remove them properly using the uninstall utility provided when you installed the software that came with the HP Allin-One. For more information, see: “Uninstall and reinstall the software” on page 118 The registration screen does not appear Cause: The registration screen did not launch automatically.
To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1. On the Windows taskbar, click Start, Settings, Control Panel. 2. Double-click Add/Remove Programs. 3. Select HP Photosmart All-In-One Driver Software, and then click Change/ Remove. Follow the onscreen instructions. 4. Disconnect the HP All-in-One from your computer. 5. Restart your computer.
Chapter 14 Solution: Install the HP Photosmart Software that came with the HP All-in-One. If it is installed, restart your computer. To install the HP Photosmart Software 1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup program. 2. When prompted, click Install More Software to install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One.
This section contains the following topics: • • The computer is unable to discover the HP All-in-One The Printer not Found screen appears during installation The computer is unable to discover the HP All-in-One Cause: Cables are not connected properly. Solution: Check the following cables to ensure they are connected properly.
Chapter 14 To establish an active network connection 1. Check the cable connections from the HP All-in-One to your gateway, router, or hub to ensure connections are secure. 2. If the connections are secure, press the On button on the control panel to turn the HP All-in-One off. Then turn off the power on your router or hub. Turn on the router or hub first, and then press the On button to turn the HP All-in-One on.
Solution: Check the following cables to ensure they are connected properly: • Cables between the HP All-in-One and the hub or router • Cables between the hub or router and your computer • Cables to and from your modem or HP All-in-One Internet connection (if applicable) Cause: A firewall, anti-virus, or anti-spyware application is preventing the HP Allin-One from accessing your computer. Solution: Uninstall the HP All-in-One software, and then reboot your computer.
Chapter 14 • If the self-test report shows a defect, try the following: • Clean the ink cartridges automatically. For more information, see “Clean the print head” on page 103. • If you are missing lines when you print, clean the electrical contacts. For more information, see “Clean the ink cartridge contacts” on page 104. If the self-test report does not show a problem, investigate other causes, such as the image file or software program.
Solution: If the paper is too close to the print head during printing, the ink might be smeared. This can happen if the paper is raised, wrinkled, or very thick, such as a mailing envelope. Make sure the paper lays flat in the input tray and is not wrinkled. Ink is not filling the text or graphics completely Cause: The Paper Type setting is incorrect. Solution: Change the Paper Type setting to match the type of paper loaded in the input tray.
Chapter 14 NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty. The text edges are jagged Cause: The font is a custom size. Solution: Some software applications offer custom fonts that have jagged edges when enlarged or printed. Also, if you want to print bitmapped text, it might have jagged edges when enlarged or printed.
Solution: Load paper with the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. For more information, see: “Load paper” on page 36 Cause: You are using non-HP ink. Solution: HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP ink.
Chapter 14 If the problem persists, use the software you installed with the HP All-in-One or another software application to rotate your image 180 degrees so that the light blue, gray, or brown hues in your image do not print at the bottom of the page. For more information, see: “Information on paper” on page 111 Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems.
Cause: The Paper Type setting is incorrect. Solution: Change the Paper Type setting to match the type of paper loaded in the input tray. For more information, see: • • “Set the copy paper type” on page 87 “Set the paper type for printing” on page 47 Cause: Copying a poor-quality picture, such as a newspaper photo, causes bands, checks, or stripes to appear on your copy. These are called moiré patterns.
Chapter 14 Solution: Change the Paper Type setting to match the type of paper loaded in the input tray. For more information, see: • • “Set the copy paper type” on page 87 “Set the paper type for printing” on page 47 Cause: The print quality setting on the HP All-in-One is set too low. Solution: Load high-quality paper in the input tray and print the image with a high print quality setting, such as Best, Maximum dpi, or High Resolution. Always make sure the paper you are printing on is flat.
Solution: Make sure the Two-sided printing accessory on the back of the HP Allin-One is securely installed. Ink is overspraying the paper when I print a photo Cause: A small amount (a few millimeters) of overspray is common when making a copy of a photo. If there are more than a few millimeters of overspray, it might mean the HP All-in-One thinks the paper loaded is wider than it actually is.
Chapter 14 Solution: Remove all paper from the input tray. Load a stack of envelopes in the input tray, with the envelope flaps facing up and to the left. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. Related topics “Load envelopes” on page 40 Cause: The wrong type of envelope is loaded. Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows.
Solution: Load paper in the input tray. For more information, see: “Load paper” on page 36 Cause: The print head assembly has stalled. Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Cause: The computer is not communicating with the HP All-in-One.
Chapter 14 Solution: printing. The printer driver status might have changed to either offline or stop To check the printer driver status 1. In the HP Solution Center, click the device tab. 2. Click Settings. 3. Click Status. If the status is offline or stop printing, change the status to ready. Cause: A deleted print job is still in the queue. Solution: A print job might remain in the queue after it has been cancelled.
the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The HP All-in-One is busy with another task. Solution: If the HP All-in-One is performing another task such as copying or scanning, your print job will be delayed until the HP All-in-One completes the current task. Some documents take a long time to print. If nothing has printed several minutes after you sent a print job to the HP All-in-One, check your computer to see if there are any messages.
Chapter 14 Solution: Clear the paper jam. For more information, see: “Clear paper jams” on page 111 Cause: The print head assembly has stalled. Solution: Turn the HP All-in-One off and open the ink cartridge door. Remove any objects that are blocking the print head assembly (including any packing materials), and then turn the HP All-in-One on again. Cause: Solution: The HP All-in-One is out of paper. Load paper in the input tray.
Solution: Verify that you have selected the proper paper size setting for your project. Make sure that you have loaded the correct paper size in the input tray. Cause: The paper guides are not positioned correctly. Solution: Remove the stack of paper from the input tray, reload the paper, and then slide the paper width guide inward until it stops at the edge of the paper. For more information, see: “Load paper” on page 36 Cause: A stack of envelopes is loaded incorrectly.
Chapter 14 Solution: Make sure the layout of the document you are trying to print fits on a paper size supported by the HP All-in-One. To preview the print layout 1. Load the correct paper size into the input tray. 2. Preview your print job before sending it to the HP All-in-One. 3. Check the graphics in the document to make sure that the current size fits within the printable area of the HP All-in-One. 4. Cancel the print job if the graphics do not fit in the printable area of the page.
Memory card troubleshooting Use this section to solve these memory card problems: • • • • • • • • • My memory card no longer works in my digital camera The HP All-in-One does not read the memory card The Photo light next to the memory card slots is blinking The Attention light blinks when I insert my memory card The photos on the memory card do not transfer to my computer Memory card is not available The file name appears as meaningless text Other users on the network can access my memory card Error messag
Chapter 14 Solution: at a time. Cause: Remove one of the memory cards. You can use only one memory card The file system is corrupted. Solution: Check the display for an error message telling you about the problem and how to solve it. If the file system on the card is corrupt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will delete any photos stored on the card.
Solution: Install the HP Photosmart Software that came with the HP All-in-One. If it is installed, restart your computer. To install the HP Photosmart Software 1. Insert the HP All-in-One CD-ROM into your computer’s CD-ROM drive and then start the Setup program. 2. When prompted, click Install More Software to install the HP Photosmart Software. 3. Follow the onscreen instructions and the instructions provided in the Setup Guide that came with the HP All-in-One. Cause: The HP All-in-One is turned off.
Chapter 14 The CIFS server is included in all network-connected HP All-in-One devices. It provides network drive letter access to the memory card in the HP All-in-One. This lets you read/write files on the network from the memory card in the HP All-in-One. The CIFS server appears on your computer as a network drive. In addition to reading/ writing files from your memory card, you can also create folders and store other information.
• • • Text format is incorrect Text is incorrect or missing The scan feature does not work Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer and then turn it back on. If this does not work, try changing the scan to a lower resolution. Scan fails Cause: The computer is not turned on. Solution: Turn on your computer. Cause: Your computer is not connected to the HP All-in-One by a USB cable or network cable.
Chapter 14 Solution: Load your original print side down on the right front corner of the glass. Scanned image is incorrectly cropped Cause: The software is set to automatically crop scanned pictures. Solution: The Autocrop feature crops anything that is not part of the main image. Sometimes this might not be what you want. In that case, you can turn off autocropping and crop the scanned image manually, or not at all.
Text is incorrect or missing Cause: The brightness is not set correctly. Solution: Adjust the brightness, and then rescan the original. Cause: Debris might be stuck on the glass or on the back of the document lid. This can cause poor-quality scans. Solution: Clean the glass and lid backing. For more information, see: • • “Clean the lid backing” on page 98 “Clean the glass” on page 97 Cause: The scan document settings are not set to the correct optical character recognition (OCR) language.
Chapter 14 • • • • • Parts of the original do not appear or are cut off Fit to Page is not working as expected A borderless copy has white space around the edges The image is cropped when I make a borderless copy The printout is blank Copies are too light or too dark Cause: Solution: The Lighter/Darker setting for the HP All-in-One is set too light or too dark. Adjust the lightness and darkness of the copies.
Solution: in-One. Clear the paper jam and remove any torn paper that remains in the HP All- For more information, see: “Clear paper jams” on page 111 Parts of the original do not appear or are cut off Cause: The original is placed incorrectly on the glass. Solution: Load your original print side down on the right front corner of the glass. For more information, see: “Load originals” on page 33 Cause: The original fills the entire sheet.
Chapter 14 Solution: Load your original print side down on the right front corner of the glass. For more information, see: “Load originals” on page 33. Cause: Debris might be stuck on the glass or on the back of the document lid. The HP All-in-One interprets anything it detects on the glass as part of the image. Solution: Turn off the HP All-in-One, and then use a soft cloth to wipe the glass and the back of the document lid.
The image is cropped when I make a borderless copy Cause: The HP All-in-One cropped some of the image around the margins of the copy to achieve a borderless print without changing the proportions of the original. Solution: If you want to enlarge a photo to fit a full-size page without cropping the edges, use Fit to Page.
Chapter 14 • • Photo tray cannot disengage Two-sided printing accessory is missing Firmware revision mismatch Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Mechanism error Cause: The HP All-in-One has a paper jam.
tap the stack of paper against a flat surface, and reload the paper into the photo tray. Follow the prompts on the display or the computer screen to continue your print job. Cause: The paper is not feeding properly or is loaded incorrectly. Solution: Make sure you have paper loaded correctly in the photo tray. Cause: There might be too much paper loaded in the photo tray.
Chapter 14 Solution: Push the output tray all the way down. Two-sided printing accessory is missing Cause: The Two-sided printing accessory is not installed or it is installed incorrectly. Solution: Firmly insert the Two-sided printing accessory into the back of the device until both sides snap into place. NOTE: Do not press the buttons on either side of the accessory when installing it. Use the buttons only when removing the accessory from the device.
HP Photosmart Software. The copies might not be damaged. If these solutions do not work, retake the photos with your digital camera as a last resort. Cause: There are no photos found on the memory card. Solution: Take some photos with your digital camera, or if you previously saved photos on your computer, you can print them using the HP Photosmart Software. File not found Cause: There is not enough available memory on your computer to create a print preview file.
Chapter 14 Cause: The file system is corrupted. Solution: Check the display for an error message telling you that the images on the memory card are corrupted. If the file system on the card is corrupt, reformat the memory card in your digital camera. CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to a computer, try printing the photos from the computer.
Solution: Remove all but one memory card. The HP All-in-One reads the remaining memory card and displays the first photo stored on the memory card. Cause: You have inserted a Compact Flash memory card backwards or upside down. Solution: Remove the memory card and reinsert it correctly. The front label of the Compact Flash card faces left. Cause: You have not fully inserted the memory card. Solution: stops.
Chapter 14 Solution: Make sure you fully insert the memory card into the appropriate slot on the HP All-in-One, and then try the task again. Card access error Cause: There are two or more memory cards inserted into the HP All-in-One at the same time. Solution: Remove all but one memory card. The HP All-in-One reads the remaining memory card and displays the first photo stored on the memory card. Cause: down.
If the memory card is not inserted properly, the HP All-in-One will not respond and the Photo light (near the memory card slots) will not turn on. After the memory card has been inserted properly, the Photo light will blink for a few seconds, and then remain lit. Card is damaged Cause: You formatted the card on a Windows XP computer. By default, Windows XP will format a memory card of 8 MB or less and 64 MB or more with the FAT32 format.
Chapter 14 For more information, see: “Load full-size paper” on page 37 Ink is drying Cause: Transparencies and some other media require a drying time that is longer than normal. Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry. Out of paper Cause: There is not enough paper in the input tray.
Paper mismatch Cause: The print setting for the print job does not match the paper type or size loaded in the HP All-in-One. Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: “Change the print settings for the current job” on page 46 “Information on paper” on page 111 Paper mismatch for photo Cause: The image size for the photo is larger than the paper loaded. Solution: Replace the paper in the input tray with a larger sized paper.
Chapter 14 Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected to the HP All-in-One and the computer, as shown below. For more information, see: “Communication problems over a USB connection” on page 109 HP All-in-One not found Cause: This error applies only to USB-connected devices. The USB cable is not plugged in properly.
Improper shutdown Cause: The last time the HP All-in-One was used, it was not turned off properly. If the HP All-in-One is turned off by turning off the switch on a power strip or by using a wall switch, the device can be damaged. Solution: Press the On button located on the control panel of the HP All-in-One to turn the device on and off. Two-way communication lost Cause: The HP All-in-One is turned off. Solution: Look at the display on the HP All-in-One.
Chapter 14 • • • • • • • • • • • • • • • Ink cartridge problem Ink cartridge(s) are empty Ink cartridge(s) are expired Ink delivery failure Ink expiration near Ink supply error Non-HP ink Original HP ink depleted Print head assembly is stalled Print head failure Alignment failed Replace ink cartridges soon Scheduled maintenance Wrong ink cartridge(s) installed Ink cartridge is missing, incorrectly installed, or not intended for your device Calibration error Cause: An incorrect type of paper is loaded in
Cause: The ink cartridge(s) are not intended for use in this device. Solution: Contact HP support. Go to: www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. The following ink cartridges cannot be used after device initialization and must be replaced Cause: The wrong ink cartridge(s) are installed. Solution: The indicated ink cartridge(s) cannot be used after the device has undergone first-time setup.
Chapter 14 • • “Ink cartridge warranty information” on page 169 “Shop for ink supplies” on page 107 Ink cartridge(s) are empty Cause: Solution: The indicated ink cartridge(s) are out of ink. Replace the indicated ink cartridge(s) with new ink cartridge(s). For more information, see: “Replace the ink cartridges” on page 99 Ink cartridge(s) are expired Cause: The ink in the indicated ink cartridge(s) is at the expiration date. Solution: Each ink cartridge has an expiration date.
Each ink cartridge has an expiration date. The purpose of expiration is to protect the printing system and to ensure ink quality. When you receive an ink cartridge(s) are expired message, remove and replace the expired ink cartridge, and then close the message. You can also continue printing without replacing the ink cartridge, by following the instructions on the HP All-in-One or the ink cartridge expiration message on your computer screen. HP recommends replacing the expired ink cartridges.
Chapter 14 HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP ink. Printer service or repairs required as a result of printer failure or damage attributable to the use of non-HP ink will not be covered under warranty.
Alignment failed Cause: An incorrect type of paper is loaded in the input tray. Solution: If you have color or photo paper loaded in the input tray when you align the printer, the alignment might fail. Load unused plain white letter or A4 paper into the input tray, and then try the alignment again. If the alignment fails again, you might have a defective sensor. Contact HP support. Go to: www.hp.
Chapter 14 To resolve this error, replace the affected ink cartridge(s) with the ink cartridges that were shipped with the HP All-in-One. For more information, see: “Replace the ink cartridges” on page 99 Ink cartridge is missing, incorrectly installed, or not intended for your device Cause: One or more ink cartridges are missing. Solution: Remove and reinsert the ink cartridges and verify that they are fully inserted and locked in place.
15 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One.
Chapter 15 Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP All-in-One. 2. 3. Visit the HP online support Web site at www.hp.com/support. HP online support is available to all HP customers.
HP support by phone For a list of support phone numbers, see the printed documentation that came with the device. This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support.
Chapter 15 HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “Pack the HP All-in-One” on page 174.
Prepare the HP All-in-One for shipment If, after contacting HP support or returning to the point of purchase, you are requested to send the HP All-in-One in for service, make sure you remove and keep the following items before returning your device: • The control panel faceplate • The power cord, USB cable, and any other cable connected to the HP All-in-One CAUTION: The replacement HP All-in-One will not be shipped with a power cord.
Chapter 15 4. Retain the control panel faceplate. Do not return the control panel faceplate with the HP All-inOne. CAUTION: The replacement HP All-in-One might not come with a control panel faceplate. Store your control panel faceplate in a safe place, and when the replacement HP All-in-One arrives, reattach your control panel faceplate. You must attach your control panel faceplate to use the control panel functions on the replacement HP All-in-One.
16 Technical information Technical information The technical specifications and international regulatory information for the HP All-in-One are provided in this section. For additional specifications, see the printed documentation that came with the HP All-in-One. This section contains the following topics: • Specifications • Environmental product stewardship program • Regulatory notices Specifications Technical specifications for the HP All-in-One are provided in this section.
Chapter 16 Print specifications • Up to 1200 x 1200 rendered dpi black when printing from a computer Technical information • Up to 4800 x 1200 optimized dpi color when printing from a computer and 1200-input dpi • • Print speeds vary according to the complexity of the document Panorama-size printing • Method: drop-on-demand thermal inkjet • • Language: PCL3 GUI Duty cycle: Up to 3000 printed pages per month Copy specifications • Digital image processing • Up to 9 copies from original (depends on
HP inkjet supplies recycling program Energy Star® notice • Special handling of materials • Attention California users • Battery disposal in the Netherlands • Battery disposal in Taiwan • Disposal of waste equipment by users in private households in the European Union Paper use This product is suited for the use of recycled paper according to DIN 19309 and EN 12281:2002.
Chapter 16 Special handling of materials This HP product contains a lithium-manganese dioxide battery located on the main printed circuit assembly that may require special handling at end-of-life. Attention California users Technical information The battery supplied with this product may contain perchlorate material. Special handling may apply. For more information, go to the following Web site: www.dtsc.ca.
Česky Likvidace vysloužilého zařízení uživateli v domácnosti v zemích EU Tato značka na produktu nebo na jeho obalu označuje, že tento produkt nesmí být likvidován prostým vyhozením do běžného domovního odpadu. Odpovídáte za to, že vysloužilé zařízení bude předáno k likvidaci do stanovených sběrných míst určených k recyklaci vysloužilých elektrických a elektronických zařízení.
Chapter 16 This section contains the following topics: Regulatory model identification number FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Toxic and hazardous substance table Declaration of conformity (European Economic Area) HP Photosmart C6200 All-in-One series declaration of conformity Technical information • • • • • • • • • Regulatory model identification number For regu
Technical information Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T.
Chapter 16 Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC 17050-1 and EN 17050-1. It identifies the product, manufacturer’s name and address, and applicable specifications recognized in the European community.
Index 10 x 15 cm photo paper copy 86 load 38 specifications 175 2 pages on 1, print 57 4 pages on 1, print 57 4 x 6 inch (10 x 15 cm) borderless photos print 53 4 x 6 inch photo paper copy 86 4 x 6 inch photo paper, load 38 802.
default settings, restore 23 device no response 132 not found 160 direction pad 8 disconnected error 155 Display icons 8 display change language 114 change measurements 114 sleep state 9 DNS server (802.
lighten copies 89 link configuration 28 speed 24 load 10 x 15 cm photo paper 38 4 x 6 inch photo paper 38 A4 paper 37 envelopes 40 full-size paper 37 greeting cards 42 Hagaki 39 index cards 39 iron-on transfers 42 labels 42 legal paper 37 letter paper 37 original 33 postcards 39 transparencies 42 M MAC address 27 maintenance align printer 102 check ink levels 98 clean exterior 98 clean glass 97 clean lid backing 98 clean print head 103 replace ink cartridges 99 restore factory defaults 16 self-test report
Index preview image, edit 82 preview print job 50 print 2 or 4 pages on 1 57 addresses 60 blank printout 138 booklet 56 borderless fails 132 borderless photos 53 both sides of page 55 cancel job 62 CD/DVD labels 54 correct order 58 distorted printout 126 envelopes 60 envelopes print incorrectly 131 faded 128 from computer 45 from software application 45 iron-on transfers 59 labels 60 margins incorrect 136, 137 meaningless characters 134 multiple pages on one sheet 57 nothing happens 134 on photo paper 53 p
Index T T-shirt transfers. See iron-on transfers technical information copy specifications 176 paper specifications 175 print specifications 176 scan specifications 176 system requirements 175 telephone numbers, support 170 text cut off 137 dotted lines on scan 144 enhance on copies 92 incorrect format on scan 144 incorrect or missing on scan 145 jagged 126 meaningless characters 134 not filled in 125 smooth fonts 126 Tips Slideshow 17 total packets received (802.
Index 188
