OFFICEJET 6100 User Guide
HP Officejet 6100 ePrinter User Guide
Copyright information © 2012 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 1/2012 Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.
Contents 1 Get started Accessibility................................................................................................................................6 Eco..............................................................................................................................................7 Manage Power......................................................................................................................7 Conserve Printing Supplies........................................
3 HP ePrint Set up HP ePrint.......................................................................................................................27 Set up HP ePrint using the HP printer software ................................................................27 Set up HP ePrint using the printer’s control panel..............................................................28 Set up HP ePrint using the embedded web server.............................................................28 Use HP ePrint.........
Contents Solve wireless problems...........................................................................................................52 Basic wireless troubleshooting...........................................................................................52 Advanced wireless troubleshooting....................................................................................53 Step 1: Make sure your computer is connected to your network..................................
Regulatory information.............................................................................................................91 Regulatory model number..................................................................................................91 FCC statement....................................................................................................................92 Notice to users in Korea..................................................................................................
Contents Set up the printer for wireless communication........................................................................113 Before you begin..............................................................................................................113 Set up the printer on your wireless network.....................................................................113 Set up the printer using the HP printer software (Recommended).............................
1 Get started This guide provides details about how to use the printer and how to resolve problems. • • • • • • • • • Accessibility Eco Understand the printer parts Finding the printer model number Select print media Load media Maintain the printer Update the printer Turn the printer off NOTE: If you are using the printer with a computer running Windows XP Starter Edition, Windows Vista Starter Edition, or Windows 7 Starter Edition, some features might not be available.
Eco Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. For more information, see Environmental product stewardship program. HP is committed to helping customers reduce their environmental footprint. HP has provided these features to help you focus on ways to assess and reduce the impact of your printing choices. For more information about HP's environmental initiatives, visit www.hp.
Chapter 1 Conserve Printing Supplies To conserve printing supplies such as ink and paper, try the following: • • Change the print mode to a draft setting. Draft setting uses less ink. Do not clean the printhead unnecessarily. This wastes ink and shortens the life of the cartridges. Reduce paper usage by printing on both sides of the paper. You can first print just the odd pages, flip the pages over, and then print just the even pages.
Printing supplies area 3 2 1 1 Ink cartridge access door 2 Ink cartridges 3 Printhead assembly NOTE: Printing supplies should be kept in the printer to prevent possible print quality issues or printhead damage. Avoid removing supplies for extended periods of time. Do not turn off the printer when a cartridge is missing. Control panel For more information, see Control panel lights reference.
Chapter 1 1 Ink cartridge lights 2 Resume button 3 Cancel button 4 Wireless button 5 6 and light and light and light HP ePrint button Power button and light Back view 1 2 3 4 1 USB port 2 Ethernet network port 3 Power input 4 Rear access panel Finding the printer model number In addition to the model name that appears on the front of the printer, this printer has a specific model number.
optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks and dry faster than ordinary plain papers.
Chapter 1 (continued) HP Premium Plus Photo Paper HP’s best photo paper is heavyweight for producing professionalquality photos. Features an. instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. It is available in several sizes, including A4, 8.5 x 11 inch, 10 x 15 cm (4 x 6 inch), 13 x 18 cm (5 x 7 inch) and two finishes – glossy or Semi-glossy (satin matte). It is acid-free for longer lasting documents.
(continued) HP Photo Value Packs HP Photo Value Packs conveniently package original HP ink cartridges and HP Advanced Photo Paper to save you time and take the guesswork out of printing affordable, lab-quality photos with your HP printer. Original HP inks and HP Advanced Photo Paper have been designed to work together so your photos are long lasting and vivid, print after print. Great for printing out an entire vacation’s worth of photos or multiple prints to share.
Chapter 1 3. If the media is too long, lift the latch on the front of the tray and lower the front of the tray. 1 2 4. Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. NOTE: Do not load paper while the printer is printing. 5. Slide the media guides in the tray to adjust them for the media size that you have loaded. 6. Lower the output tray. 7.
Load envelopes To load envelopes Use these instructions to load envelopes. 1. Lift the output tray. 2. Slide the paper width guide out as far as possible. 3. Insert the envelopes print-side down and load according to the graphic. Make sure the stack of envelopes does not exceed the line marking in the tray. NOTE: Do not load paper envelopes while the printer is printing. 4. Slide the media guides in the tray to adjust them for the envelope size that you have loaded. 5. Lower the output tray. 6.
Chapter 1 3. If the media is too long, lift the latch on the front of the tray and lower the front of the tray. 1 2 4. Insert the media print-side down along the right edge of the main tray. Make sure the stack of media aligns with the right and back edges of the tray and does not exceed the line marking in the tray. If the photo paper has a tab along one edge, make sure the tab is pointing towards the front of the printer. NOTE: Do not load cards or photo paper while the printer is printing. 5.
3. If the media is too long, lift the latch on the front of the tray and lower the front of the tray. 1 2 4. Insert the media print-side down along the right of the main tray. Make sure the stack of media aligns with the right and back edges of the tray, and does not exceed the line marking in the tray. NOTE: Do not load media while the printer is printing. 5. Slide the media guides in the tray to adjust them for the media size that you have loaded. 6. Lower the output tray. 7.
Chapter 1 Update the printer HP is always working to improve the performance of its printers and bring you the latest features. If the printer is connected to a network and Web Services has been enabled, you can check for and install printer updates. To update the printer, complete the following steps: 1. Open the EWS. For more information, see Embedded web server. 2. Click the Web Services tab, and then click Product Update in the Web Services Settings section. 3.
2 Print Most print settings are automatically handled by the software application. Change the settings manually only when you want to change print quality, print on specific types of paper, or use special features. For more information, see Select print media. Choose a print job to continue: Print documents Print brochures Print on envelopes Print photos Print on special and custom-size paper Print borderless documents Print documents Follow the instructions for your operating system.
Chapter 2 3. Make sure the printer you want to use is selected. 4. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Change the paper orientation on the Layout tab, and paper source, media type, paper size, and quality settings on the Paper/Quality tab.
1. 2. 3. 4. Load paper in the tray. For more information, see Load media. On the File menu in your software application, click Print. Make sure the printer you want to use is selected. To change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5.
Chapter 2 Follow the instructions for your operating system. • • Print on envelopes (Windows) Print on envelopes (Mac OS X) Print on envelopes (Windows) 1. 2. 3. 4. Load envelopes print-side down in the tray. For more information, see Load media. On the File menu in your software application, click Print. Make sure the printer you want to use is selected. To change settings, click the button that opens the Properties dialog box.
Follow the instructions for your operating system. • • Print photos on photo paper (Windows) Print photos on photo paper (Mac OS X) TIP: This printer includes HP ePrint, a free service from HP that allows you to print documents on your HP ePrint-enabled printer anytime, from any location, and without any additional software or printer drivers. For more information, see HP ePrint. Print photos on photo paper (Windows) 1. 2. 3. 4. 5. 6. 7. 8. Load paper in the tray. For more information, see Load media.
Chapter 2 6. Click Paper Type/Quality from the pop-up menu, and then select the following settings: • Paper Type: The appropriate photo paper type • Quality: Best or Maximum dpi NOTE: If you do not see these options, click the disclosure triangle next to the Printer pop-up menu or click Show Details. 7. If necessary, change the photo and color options: a. Click the disclosure triangle beside Color Options and select the appropriate Photo Fix options: • Off: Applies no automatic adjustments to the image.
1. Load the appropriate paper in the tray. For more information, see Load media. 2. Select a paper size: a. From the File menu in your software application, click Page Setup. NOTE: If you do not see a Page Setup menu item, go to step 3. 3. 4. 5. 6. 7. 8. b. Make sure the printer you want to use is selected in the Format For pop-up menu. c. Select the paper size from the Paper Size pop-up menu, and then click OK. From the File menu in your software application, click Print.
Chapter 2 Follow the instructions for your operating system. • • Print borderless documents (Windows) Print borderless documents (Mac OS X) Print borderless documents (Windows) 1. 2. 3. 4. 5. 6. 7. 8. Load paper in the tray. For more information, see Load media. On the File menu in your software application, click Print. Make sure the printer you want to use is selected. To change settings, click the button that opens the Properties dialog box.
3 HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It’s as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint.
Chapter 3 Mac OS X ▲ To set up and manage Web Services in Mac OS X, you can use the printer’s embedded web server (EWS). For more information, see Set up HP ePrint using the embedded web server. Set up HP ePrint using the printer’s control panel The printer’s control panel provides an easy way to set up and manage HP ePrint. To set up HP ePrint, complete the following steps: 1. On the printer control panel, press the (HP ePrint) button. The printer prints the HP ePrint Setup page. 2.
Print using HP ePrint To print documents using HP ePrint, complete the following steps: 1. On your computer or mobile device, open your email application. NOTE: For information about using the email application on your computer or mobile device, see the documentation provided with the application. 2. Create a new email message, and then attach the file that you want to print.
4 Work with ink cartridges To ensure the best print quality from the printer, you need to perform some simple maintenance procedures. This section provides guidelines for handling the ink cartridges, instructions for replacing the ink cartridges, and aligning and cleaning the printhead. TIP: If you have problems printing documents, see Print quality troubleshooting.
• • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installation can cause temporary printing problems. If you are transporting the printer, do the following to prevent ink leaking from the printer or other damage from occurring to the printer: ◦ Make sure you turn off the printer by pressing (Power) button. Wait until all ◦ ◦ sounds of internal motion stop before unplugging the printer. For more information, see Turn the printer off.
Chapter 4 When possible, replace any depleted ink cartridges. For information about how to install new ink cartridges, see Replace the ink cartridges. CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead.
4. Remove the new ink cartridge from its packaging. 5. Using the color-coded letters for help, slide the ink cartridge into the empty slot until it is securely installed in the slot. Make sure that you insert the ink cartridge into the slot that has the same colored letter as the color you are installing. 6. Repeat steps 3 through 5 for each ink cartridge you are replacing. 7. Close the ink cartridge access door.
Chapter 4 the cartridge, the page coverage, the printing modes used, any printing errors that might have occurred, and the product model. This information helps HP design future products to meet our customers' printing needs. The data collected from the cartridge memory chip does not contain information that can be used to identify a customer or user of the cartridge or their product.
5 Solve a problem The information in General troubleshooting tips and resources suggests solutions to common problems. If your printer is not operating correctly and those suggestions did not solve your problem, try using one of the following support services to obtain assistance.
Chapter 5 Obtain electronic support To find support and warranty information, go to the HP website at www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. If prompted, select your country/region, and then click Contact HP for information about calling for technical support. This website also offers technical support, drivers, supplies, ordering information and other options such as: • • • • Access online support pages.
Before you call Call HP support while you are in front of the computer and the printer.
Chapter 5 For the most current list of telephone support numbers, see www.hp.com/go/ customercare. This website provides information and utilities that can help you correct many common printer problems. www.hp.
After the phone support period After the phone support period, help is available from HP at an additional cost. Help may also be available at the HP online support website: www.hp.com/go/customercare. This website provides information and utilities that can help you correct many common printer problems. Contact your HP dealer or call the support phone number for your country/region to learn more about support options.
Chapter 5 • • • • • • The printer is not responding (nothing prints) The printer prints slowly The printer is making some unexpected noises Blank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong The printer shuts down unexpectedly Check the power and power connections Make sure the printer is connected firmly to a functioning alternating current (AC) power outlet. For voltage requirements, see Electrical specifications.
Check the cable connections • Make sure both ends of the USB cable or Ethernet cable are secure. • If the printer is connected to a network, check the following: ◦ Check the Link light on the back of the printer. ◦ Make sure you are not using a phone cord to connect the printer. Check any personal firewall software installed on the computer The personal software firewall is a security program that protects a computer from intrusion.
Chapter 5 available to replace. For information about how to install new cartridges, see Replace the ink cartridges. CAUTION: While ink cartridges are not damaged when left outside of the printer, the printhead does need to have all cartridges installed at all times after the printer is set up and in use. Leaving one or more cartridge slots empty for an extended period may lead to print quality problems and possibly damage the printhead.
Blank or partial page printed Clean the printhead Complete the printhead cleaning procedure. For more information, see Clean the printhead. The printhead may need to be cleaned if the printer was turned off incorrectly. NOTE: Incorrectly turning off the printer can cause print quality problems like blank or partial pages. Printhead cleaning can solve these problems, but turning off the printer correctly can prevent them in the first place. Always turn the printer off (Power) button on the printer.
Chapter 5 Placement of the text or graphics is wrong Check how the media is loaded Make sure the media width and length guides fit snugly against the edges of the stack of media, and make sure the tray is not overloaded. For more information, see Load media. Check the media size • Content on a page might be cut off if the document size is larger than the media that you are using. • Make sure the media size selected in the printer driver matches the size of media loaded in the tray.
Solution 1: Make sure you are using genuine HP ink cartridges Solution: Check to see if your ink cartridges are genuine HP ink cartridges. HP recommends that you use genuine HP ink cartridges. Genuine HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply are not covered under warranty.
Chapter 5 Solution 3: Check the paper loaded in the input tray Solution: Make sure the paper is loaded correctly and that it is not wrinkled or too thick. • Load paper with the print side facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down. • Make sure the paper lays flat in the input tray and is not wrinkled. If the paper is too close to the printhead during printing, the ink might be smeared.
Solution 5: Check the print settings Solution: Check the print settings. • Check the print settings to see if the color settings are incorrect. For example, check to see if the document is set to print in grayscale. Or, check to see if advanced color settings such as saturation, brightness, or color tone, are set to modify the appearance of colors. • Check the print quality setting and make sure it matches the type of paper loaded in the printer.
Chapter 5 If defects are seen on the Print Quality Diagnostic report, follow the steps below: 1. If the lines in Test Pattern 1 are not straight and connected, align the printer. For more information, see Align the printhead. 2. If you see white lines in any of the color blocks in Test Pattern 2, clean the printhead. For more information, see Clean the printhead. 3. If you see white or dark lines where the arrows are pointing in Test Pattern 3, align the printer.
prints, a Print Quality Diagnostic page can help you determine if the printing system is working correctly. Solution 7: Contact HP support Solution: Contact HP support for service. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. TIP: You can visit the HP online support website at www.hp.com/go/ customercare for information and utilities that can help you correct many common printer problems. Cause: There was a problem with the printhead.
Chapter 5 • Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold. Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the printer and reload the media correctly, making sure that the paper guides are aligned correctly. • Load media into the printer only when it is not printing. Multiple pages are being picked up • Fan the media before loading.
• • If you are using HP ePrint, check the following: ◦ Make sure the printer’s email address is correct. ◦ Make sure that the printer’s email address is the only address listed in the “To” line of the email message. If other email addresses are listed in the “To” line, the attachments you are sending might not print. ◦ Make sure you are sending documents that meet the HP ePrint requirements. For more information, see HP ePrint specifications.
Chapter 5 If the installation program cannot discover the printer, print the network configuration page, and enter the IP address manually in the installation program. For more information, see Understand the network configuration page or download the HP Home Network Diagnostic Utility at http://h10025.www1.hp.com/ewfrf/wc/document? docname=c02248128&cc=us&dlc=en&lc=en&jumpid=reg_R1002_ USEN.
Step 2 - Restart components of the wireless network Turn off the router and the printer, and then turn them back on in this order: router first and then the printer. If you still are unable to connect, turn off the router, printer, and your computer. Sometimes, turning off the power and then turning it back on recovers from a network communication issue. Step 3 - Run the Wireless Network Test For wireless networking issues, run the Wireless Network Test.
Chapter 5 Step 1: Make sure your computer is connected to your network Make sure your computer is connected to your network—either your wired (Ethernet) network or your wireless network. If the computer is not connected to the network, you cannot use the printer over the network. To check a wired (Ethernet) connection ▲ Many computers have indicator lights beside the port where the Ethernet cable from the router connects to your computer.
Mac OS X ▲ Click the AirPort icon in the menu bar at the top of the screen. From the menu that appears, you can determine if the AirPort is turned on and which wireless network your computer is connected to. NOTE: For more detailed information about your AirPort connection, click System Preferences in the Dock, and then click Network. If the wireless connection is working correctly, a green dot appears next to AirPort in the list of connections. For more information, click the Help button in the window.
Chapter 5 For information about connecting the printer to a wireless network, see Set up the printer for wireless communication. B: Check to see if you can access the EWS ▲ After you establish that the computer and the printer both have active connections to a network, you can verify if they are on the same network by accessing the printer's EWS. For more information, see Embedded web server. To access the EWS a. On your computer, open the EWS. For more information, see Embedded web server.
3. Do one of the following, depending on the printer status: a. If the printer is Offline, right-click the printer, and click Use Printer Online. b. If the printer is Paused, right-click the printer, and click Resume Printing. 4. Try using the printer over the network. Mac OS X 1. Click System Preferences in the Dock, and then click Print & Fax or Print & Scan. 2. Select the printer, and then click Open Print Queue. 3. If the print job is on hold, click Resume. 4.
Chapter 5 To connect to the printer, disconnect from the VPN. TIP: To use the printer while connected to the VPN, you can connect the printer to your computer with a USB cable. The printer uses its USB and network connections at the same time. For more information, contact your network administrator or the person who set up the wireless network.
• • • If your firewall has a setting called "trusted zone," use this setting when your computer is connected to your network. If your firewall has a setting to "not show alert messages," you should disable this. When installing the HP software and using the HP printer you may see alert messages from your firewall software that provide options to "allow," "permit" or "unblock." You should allow any HP software that causes an alert.
Chapter 5 Check your web browser • Make sure the web browser meets the minimum system requirements. For more information, see Embedded web server specifications. • If your web browser uses any proxy settings to connect to the Internet, try turning off these settings. For more information, see the documentation available with your web browser. • Make sure JavaScript and cookies are enabled in your web browser. For more information, see the documentation available with your web browser.
Check the hardware connections • Make sure that any cords and cables that you are using are in good working order. • Make sure that the power cord is connected securely to both the printer and to a working power outlet. Check the ink cartridges Make sure that all of the ink cartridges are firmly installed and aligned in their correct, color-coded slot. A correctly installed ink cartridge should not move when pulled slightly. The printer cannot work if all the ink cartridges are not installed.
Chapter 5 ◦ • Make sure the printer is installed on the same subnet as the computers that use the printer. ◦ If the installation program cannot discover the printer, print the network configuration page and enter the IP address manually in the installation program. For more information, see Understand the network configuration page.
Understand the Printer Status Report Use the printer status report to view current printer information and ink cartridge status. Also use the printer status report to help you troubleshoot problems with the printer. The printer status report also contains a log of recent events. If you need to call HP, print the printer status report before calling.
Chapter 5 1. Product Information: Shows printer information (such as the printer name, model number, serial number, and firmware version number), and the number of pages printed from the trays and accessories. 2. Print Usage Information: Shows summary information about pages printed from the printer. 3. Ink Delivery System Information: Shows the estimated ink levels (represented in graphical form as gauges) and the part numbers and Warranty expiration dates of the ink cartridges.
Understand the network configuration page If the printer is connected to a network, you can print a network configuration page to view the network settings for the printer. You can use the network configuration page to help troubleshoot network connectivity problems. If you need to call HP, it is often useful to print this page before calling.
Chapter 5 Figure 5-2 Network configuration page (2 of 2) 8 1. WPS PIN: Shows the WPS PIN for you to set up the printer on your wireless network using the PIN Method. 2. General Information: Shows information about the current status and active connection type of the network and other information, such as the URL of the embedded web server. 3. 802.
Printhead maintenance If you are experiencing problems with printing, you might have a problem with the printhead. You should perform the procedures in the following sections only when directed to do so for resolving print quality issues. Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the cartridges.
Chapter 5 To clean the printhead from the embedded web server (EWS) 1. Open the EWS. For more information, see To open the embedded web server. 2. Click the Tools tab, and then click Print Quality Toolbox in the Utilities section. 3. Click Clean Printhead and follow the onscreen instructions. Align the printhead The printer automatically aligns the printhead during the initial setup.
TIP: If you notice poor print quality, clean the printhead. For more information, see Clean the printhead. To clear a jam Use these steps to clear a paper jam. 1. Remove all media from the output tray. 2. Push the handle of the rear access panel and slide to the right, and then pull the panel towards you. 2 1 CAUTION: Trying to clear a paper jam from the front of the printer can damage the print mechanism. Always access and clear paper jams through the rear access panel. 3.
Chapter 5 c. Move the carriage to the left, locate any jammed media inside the printer on the right side of the carriage, free any paper scraps or wrinkled media, and pull the media towards you through the top of the printer. WARNING! Do not reach into the printer when it is on and the carriage is stuck. When you open the ink cartridge access door, the carriage should return to its position on the right side of the printer. If it does not move to the right, turn off the printer before you remove any jam.
• Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. Do not force paper too far forward in the input tray. If you are printing on both sides of a page, do not print highly saturated images on light weight paper. Use paper types that are recommended for the printer. For more information, see Media specifications. Make sure that the printer is clean.
Chapter 5 Interpreting control panel lights Light description/Light pattern Explanation and recommended action All lights are off. The printer is off. • • The Power light is on. Connect the power cable. Press (Power) button. The printer is ready. No action is required. The Power light blinks. The printer is turning on or off, or is processing a print job. No action is required. The printer is pausing for the ink to dry. Wait for the ink to dry. The Power light and the Resume light blink.
(continued) Light description/Light pattern Explanation and recommended action The Power light is on and the Resume light blinks. The printer is out of paper. Load paper and press (Resume) button. The media width setting does not match the media loaded. Change the media setting in the print driver to match the media loaded. For more information, see Print on special and custom-size paper The Power light and the Resume light are on. A cover is not closed completely.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action The Power light is on and the ink cartridge lights blink one after the other, from left to right. The printhead is missing or faulty • • 74 Solve a problem Turn off the printer, and then turn it on again. If the error persists, contact HP support for service or replacement. For more information, see HP support.
(continued) Light description/Light pattern Explanation and recommended action The Power light blinks and the ink cartridge lights blink one after the other, from left to right. The printhead is incompatible. • • The Power light is on and one or more of the ink cartridge lights blink. Turn off the printer, and then turn it on again. If the error persists, contact HP support for service or replacement. For more information, see HP support One or more of the ink cartridges are missing.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action NOTE: Ink level alerts and indicators provide estimates for planning purposes only. When you receive a low-ink alert, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace the ink cartridges until you are prompted. The Power light and one or more of the ink cartridge lights blink.
(continued) Light description/Light pattern Explanation and recommended action The Power light is on, and the Resume light and one or more ink cartridge lights blink. One or more ink cartridges are depleted. • • If the black ink cartridge or one or more color ink cartridges are depleted, continue to print using the remaining ink cartridges, but the printer will print more slowly. Also, the quality of printed documents might be affected.
Chapter 5 (continued) Light description/Light pattern Explanation and recommended action to the Internet, make sure the proxy settings you are entering are valid. For more information, see the getting started guide provided with the printer or check with the IT administrator or person who set up your network. • (HP ePrint) Press the button to try connecting again. ◦ If the printer can connect, the HP ePrint light turns on, and the printer prints an information page.
(continued) Light description/Light pattern Explanation and recommended action The HP ePrint light blinks. HP ePrint is trying to connect. The HP ePrint light blinks when you turn on or turn off HP ePrint. If HP ePrint is able to connect successfully, the light blinks and then turns on. If HP ePrint cannot connect, the light blinks and then turns off.
A Technical information This section contains the following topics: • Warranty information • Printer specifications • Regulatory information • Environmental product stewardship program • Third-party licenses Warranty information This section contains the following topics: 80 • Hewlett-Packard limited warranty statement • Ink cartridge warranty information Technical information
Hewlett-Packard limited warranty statement HP product Duration of limited warranty Software Media 90 days Printer 1 year Print or Ink cartridges Until the HP ink is depleted or the “end of warranty” date printed on the cartridge has been reached, whichever occurs first. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with.
Appendix A Ink cartridge warranty information The HP cartridge warranty is applicable when the product is used in its designated HP printing device. This warranty does not cover HP ink products that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the product is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
Printer specifications This section contains the following topics: • Physical specifications • • Product features and capacities Processor and memory specifications • System requirements • • Network protocol specifications Embedded web server specifications • Media specifications • • Print specifications HP ePrint and HP website specifications • Environmental specifications • • Electrical specifications Acoustic emission specifications Physical specifications NOTE: To find your model number,
Appendix A (continued) Feature Capacity Printer control panel language support Bulgarian, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Slovenian, Spanish, Swedish, Traditional Chinese, Turkish. Language availability varies by country/region.
• • Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5 Microsoft Windows 2003 Server Terminal Services with Citrix XenApp 5.
Appendix A (continued) 8.5 x 13 inches (216 x 330 mm) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4 (210 x 297 mm; 8.3 x 11.7 inches)* U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) U.S. Statement (140 x 216 mm; 5.5 x 8.5 inches) B5 (JIS) (182 x 257 mm; 7.17 x 10.12 inches)* A5 (148 x 210 mm; 5.8 x 8.3 inches)* Edge-to-Edge A4* Edge-to-Edge Letter* Envelopes U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches) Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches) Card Envelope (111 x 152 mm; 4.
(continued) Photo media Photo media (76.2 x 127 mm; 3 x 5 inches) Photo media (102 x 152 mm; 4 x 6 inches)* Photo media (5 x 7 inches)* Photo media (8 x 10 inches)* Photo media (8.5 x 11 inches)* Photo L (89 x 127 mm; 3.5 x 5 inches)* Photo 2L (127 x 178 mm)* 13 x 18 cm* Other media NOTE: Defining custom-sized media sizes is only available in the HP printing software in Mac OS X. Custom-sized media between 76.2 to 216 mm wide and 127 to 356 mm long (3 to 8.
Appendix A (continued) Tray Type Weight Output-tray All supported media Capacity Up to 75 sheets of plain paper (text printing) Set minimum margins The document margins must match (or exceed) these margin settings in portrait orientation. 3 3 4 1 2 4 1 2 Media (1) Left margin (2) Right margin (3) Top margin (4) Bottom margin U.S. Letter 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) 3.3 mm (0.13 inch) Windows and 12mm (0.47 inch) Mac OS X and Linux 3.3 mm (0.13 inch) 3.
HP ePrint specifications • An Internet connection using either a wired (Ethernet) or wireless connection. • Maximum size of email and attachments: 5 MB • Maximum number of attachments: 10 NOTE: The printer’s email address must be the only address listed in the “To” line of the email message.
Appendix A Acoustic emission specifications Print in Draft mode, noise levels per ISO 7779 • Sound pressure (bystander position) LpAm 54 (dBA) (mono Draft print) • Sound power LwAd 6.
Regulatory information The printer meets product requirements from regulatory agencies in your country/region.
Appendix A FCC statement FCC statement The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be brought to the attention of users of this product. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Notice to users in Japan about the power cord Noise emission statement for Germany Geräuschemission LpA < 70 dB am Arbeitsplatz im Normalbetrieb nach DIN 45635 T.
Appendix A The telecommunications functionality of this product may be used in the following EU and EFTA countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.
Notice to users in Canada Notice to users in Canada/Note à l'attention des utilisateurs canadiens For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from the digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. The internal wireless radio complies with RSS 210 and RSS GEN of Industry Canada. Utiliser à l'intérieur.
Appendix A Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
English Français Deutsch Italiano Español Eliminación de residuos de aparatos eléctricos y electrónicos por parte de usuarios domésticos en la Unión Europea Este símbolo en el producto o en el embalaje indica que no se puede desechar el producto junto con los residuos domésticos. Por el contrario, si debe eliminar este tipo de residuo, es responsabilidad del usuario entregarlo en un punto de recogida designado de reciclado de aparatos electrónicos y eléctricos.
Appendix A Power consumption Hewlett-Packard printing and imaging equipment marked with the ENERGY STAR® logo is qualified to the U.S. Environmental Protection Agency’s ENERGY STAR specifications for imaging equipment. The following mark appears on ENERGY STAR qualified imaging products: ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STAR partner, HP has determined that this product meets ENERGY STAR guidelines for energy efficiency.
English European Union Battery Directive This product contains a battery that is used to maintain data integrity of real time clock or product settings and is designed to last the life of the product. Any attempt to service or replace this battery should be performed by a qualified service technician.
Appendix A RoHS notices (China only) Toxic and hazardous substance table RoHS notices (Ukraine only) 100 Technical information
Third-party licenses LICENSE.aes-pubdom--crypto --------------------/* rijndael-alg-fst.c * * @version 3.0 (December 2000) * * Optimised ANSI C code for the Rijndael cipher (now AES) * * @author Vincent Rijmen * @author Antoon Bosselaers * @author Paulo Barreto * * This code is hereby placed in the public domain.
Appendix A THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE. LICENSE.
This package is an SSL implementation written by Eric Young (eay@cryptsoft.com). The implementation was written so as to conform with Netscapes SSL. This library is free for commercial and non-commercial use as long as the following conditions are aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, lhash, DES, etc., code; not just the SSL code.
Appendix A ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. The licence and distribution terms for any publically available version or derivative of this code cannot be changed. i.e. this code cannot simply be copied and put under another distribution licence [including the GNU Public Licence.] ==================================================================== Copyright (c) 1998-2001 The OpenSSL Project. All rights reserved.
ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Appendix A "This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit (http://www.openssl.org/)" THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT ``AS IS'' AND ANY EXPRESSED OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
* may be used to endorse or promote products derived from this software * without specific prior written permission. * * THIS SOFTWARE IS PROVIDED BY THE PROJECT AND CONTRIBUTORS ``AS IS'' AND * ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE * IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR * PURPOSE ARE DISCLAIMED.
Appendix A (zlib format), rfc1951.txt (deflate format) and rfc1952.txt (gzip format).
B HP supplies and accessories This section provides information on HP supplies and accessories for the printer. The information is subject to changes, visit the HP website (www.hpshopping.com) for the latest updates. You may also make purchases through the website. NOTE: Not all cartridges are available in all countries/regions.
Appendix B HP media To order media such as HP Premium Paper, go to www.hp.com. HP recommends plain papers with the ColorLok logo for printing everyday documents. All papers with the ColorLok logo are independently tested to meet high standards of reliability and print quality, and produce documents with crisp, vivid color, bolder blacks, and that dry faster than ordinary plain papers. Look for papers with the ColorLok logo in a variety of weights and sizes from major paper manufacturers.
C Network setup You can manage network settings for the printer through the printer control panel as described in the next section. Additional advanced settings are available in the embedded web server, a configuration and status tool you access from your web browser using an existing network connection to the printer. For more information, see Embedded web server.
Appendix C Set link speed You can change the speed at which data is transmitted over the network. The default is Automatic. 1. Open the embedded web server (EWS). For more information, see To open the embedded web server. 2. Click the Network tab, and then click Advanced in the Wired (802.3) section. 3. 4. In the Link Settings section, click Manual. Click to select the link speed that matches your network hardware: • 2. 10-Full • • 3. 10-Half 4. 100-Full • 5.
Set up the printer for wireless communication You can set up the printer for wireless communication. This section contains the following topics: • • Before you begin Set up the printer on your wireless network • Change the connection type • • Test the wireless connection Guidelines for ensuring wireless network security • Guidelines for reducing interference on a wireless network NOTE: If you encounter problems connecting the printer, see Solve wireless problems.
Appendix C Set up the printer using the HP printer software (Recommended) In addition to enabling key printer features, you can use the HP printer software that came with your printer to set up wireless communication. If you have already been using the printer with a different type of connection, such as a USB connection, follow the instructions in Change the connection type to set up the printer on your wireless network.
Change the connection type After you have installed the HP software and connected the printer to your computer or to a network, you can use the HP software to change the connection type (for example, from a USB connection to a wireless connection). NOTE: If you are changing to a wireless connection, make sure that an Ethernet cable has not been connected to the printer. Connecting an Ethernet cable turns off the printer's wireless capabilities.
Appendix C Guidelines for ensuring wireless network security The following information can help you keep your wireless network and wireless printer secure from unauthorized use. For more information, visit www.hp.com/go/wirelessprinting.
Other wireless security guidelines To keep the wireless network secure, follow these guidelines: • Use a wireless password with at least 20 random characters. You can use up to 64 characters in a wireless password. • Avoid any common words or phrases, easy sequences of characters (such as all 1s), and personally-identifiable information for wireless passwords. Always use random strings composed of uppercase and lowercase letters, numbers, and if allowed, special characters such as punctuation.
Appendix C 8. Press the Power button to turn the printer on. After connecting and turning on the printer, you might have to wait several minutes for all of the Plug and Play events to complete. 9. Follow the onscreen instructions. To uninstall from a Windows computer, method 2 NOTE: Use this method if Uninstall is not available in the Windows Start menu. 1. On the computer desktop, click Start, select Settings, click Control Panel, and then click Add/Remove Programs.
D Printer management tools This section contains the following topics: • Toolbox (Windows) • HP Utility (Mac OS X) • Embedded web server Toolbox (Windows) The Toolbox provides maintenance information about the printer. NOTE: The Toolbox can be installed from the HP Software CD if the computer meets the system requirements.
Appendix D example, if you have configured the EWS language, a cookie helps remember which language you have selected so that the next time you access the EWS, the pages are displayed in that language. Though some cookies are cleared at the end of each session (such as the cookie that stores the selected language), others (such as the cookie that stores customer-specific preferences) are stored on the computer until you clear them manually.
E How do I? • Get started • Print • HP ePrint • Work with ink cartridges • Solve a problem How do I? 121
F Errors (Windows) Low on ink The ink cartridge identified in the message is low on ink. Ink level warnings and indicators provide estimates for planning purposes only. When you receive a low ink warning message, consider having a replacement cartridge available to avoid possible printing delays. You do not need to replace cartridges until prompted to do so. For information about replacing ink cartridges, see Replace the ink cartridges.
Paper Mismatch The paper size or type selected in the printer driver does not match the paper loaded in the printer. Make sure that the correct paper is loaded in the printer, and then print the document again. For more information, see Load media. NOTE: If the paper loaded in the printer is the correct size, change the selected paper size in the printer driver, and then print the document again.
Appendix F Door or cover open Before the printer can print documents, all doors and covers must be closed. TIP: When completely closed, most doors and covers snap into place. If the problem persists after you’ve securely closed all doors and covers, contact HP support. For more information, see HP support. Previously used ink cartridge installed The ink cartridge identified in the message was previously used in a different printer.
Non-HP ink cartridges installed HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased Genuine HP ink cartridges, visit HP at www.hp.com/go/anticounterfeit for more information or to report fraud. Using Genuine HP Cartridges has its Rewards HP rewards loyal customers for using genuine HP supplies. Click the button below the message to view Rewards online.
Appendix F To temporarily print using Black ink only, click Use Black Only. The printer will replace color with grayscale. The empty cartridges will need to be replaced soon. CAUTION: Do not remove the empty color cartridge to print in Use Black Only mode. Use color ink only? The black cartridge is out of ink. Solutions: To temporarily replace black with color, click Use Color Only. Black will be simulated. Text and photo quality will differ from those printed when using all cartridges.
Solution: Click OK to continue printing or replace the cartridge. For information about how to install new cartridges, see Replace the ink cartridges. Problem with printer preparation The printer clock has failed and ink preparation may not be complete. The estimated Ink Level gauge might be inaccurate. Solution: Check the print quality of your print job. If it is not satisfactory, running the printhead cleaning procedure from the toolbox might improve it. For more information, see Clean the printhead.
Index A E accessibility 3, 6 accessories printer status report 64 warranty 81 acoustic emissions 90 after the support period 39 align printhead 68 electrical specifications 89 embedded web server about 119 opening 120 system requirements 85 troubleshoot, cannot be opened 59 envelopes sizes supported 86 tray supporting 87 environmental specifications 89 environmental sustainability program 96 EWS.
Index Print photos 23 print settings 20 Mac OS X HP Utility 119 maintain printhead 67 maintenance align printhead 68 check ink levels 31 clean printhead 67 diagnostic page 47 print quality report 47 printhead 67 replace ink cartridges 32 margins setting, specifications 88 media clear jams 68 HP, order 110 load tray 13 print on custom-size 24 selecting 13 skewed pages 50 specifications 85 supported sizes 85 troubleshoot feeding 49 types and weights supported 87 memory specifications 84 missing or incorrect i
physical 83 processor and memory 84 storage environment 89 system requirements 84 status network configuration page 65 printer status report 64 storage environment specifications 89 supplies ordering online 109 printer status report 64 yields 83 support 35 system requirements 84 T temperature specifications 89 text troubleshoot 44 Toolbox (Windows) about 119 opening 119 trays capacities 87 clear jams 68 load media 13 locating 8 media sizes supported 85 media types and weights supported 87 paper guides illu
© 2012 Hewlett-Packard Development Company, L.P. www.hp.
