User Guide
© Copyright 2019 HP Development Company, L.P. HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Windows is either a registered trademark or trademark of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.
About this guide This guide provides technical specifications and information about monitor features, setting up the monitor, and using the software. Depending on the model, your monitor may not have all the features included in this guide. WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death. CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
iv About this guide
Table of contents 1 Getting Started ............................................................................................................................................. 1 Important safety information ............................................................................................................................... 1 Product features and components ........................................................................................................................ 2 Features .........
Appendix A Technical specifications ................................................................................................................. 19 27–inch model specifications .............................................................................................................................. 19 Preset display resolutions ................................................................................................................................... 20 High-definition video formats ........
1 Getting Started Important safety information An AC adapter and AC power cord may be included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information about the correct AC power cord set to use with the monitor, refer to the Product Notices provided in your documentation kit. WARNING! To reduce the risk of electric shock or damage to the equipment: • Plug the power cord into an AC outlet that is easily accessible at all times.
Product features and components Features NOTE: Depending on the model, your monitor might not have all the features listed below. The monitor features may include the following: ● 68.
Front components Table 1-1 Front components Component Description (1) Menu button Press to open the OSD menu, select a menu item from the OSD, or close the OSD menu. When the OSD menu is open, the light turns on. (2) OSD buttons (assignable) When the OSD menu is open, press the buttons to navigate through the menu. The function light icons indicate the default button functions. For a description of these functions, see Using the function buttons on page 13.
Rear components Table 1-2 Rear components 4 Component Function 1 HDMI ports (2) Connect HDMI cables to the HDMI connectors on source devices. 2 DisplayPort connector Connects a DisplayPort cable to the DisplayPort connector on the source device. 3 Power connector Connects an AC adapter. 4 Security cable slot Connects an optional security cable.
Setting up the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel.
3. Attach the stand’s neck to the base (1) with the arrows (2) on the bottom of the base and neck aligned, rotate the base (3) to the left, and then secure the base to the neck with the two thumbscrews (4). Connecting the cables NOTE: Depending on the model, the monitor may be capable of supporting HDMI or DisplayPort inputs. The video mode is determined by the video cable used. The monitor will automatically determine which inputs have valid video signals. The inputs can be selected through the OSD menu.
● 3. Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the source device. Connect one end of the power cord to the AC adapter (1) and the other end to the AC outlet (2). Then connect the AC adapter to the monitor (3). WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Adjusting the monitor WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the Web at http://www.hp.com/ergo. 8 1. Adjust the monitor’s height to a comfortable position for your individual workstation.
3. Swivel the monitor head to the left or right for the best viewing angle. Turning on the monitor IMPORTANT: Burn-in image damage may occur on monitors that display the same static image on the screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver application or turn off the monitor when it will not be in use for a prolonged period of time. Image retention is a condition that may occur on all LCD screens.
HP watermark and image retention policy The IPS monitor models are designed with IPS (In-Plane Switching) display technology, which provides ultrawide viewing angles and advanced image quality. IPS monitors are suitable for a wide variety of advanced image quality applications. This panel technology, however, is not suitable for applications that exhibit static, stationary, or fixed images for long periods of time without the use of screen savers.
2 Using the monitor Software and utilities You can download and install the following files from http://www.hp.com/support. ● INF (Information) file ● ICM (Image Color Matching) files ● HP Display Assistant: Adjusts the monitor settings and enables theft deterrence features To download the files: 1. Go to http://www.hp.com/support. 2. Select Software and Drivers. 3. Select your product type. 4. Enter your HP monitor model in the search field and follow the on-screen instructions.
Using the OSD menu Use the OSD menu to adjust the screen image based on your viewing preferences. You can access and make adjustments in the OSD using the buttons at the bottom of the monitor's front bezel. To access the OSD menu and make adjustments, do the following: 1. If the monitor is not already on, press the power button to turn on the monitor. 2. Press the Menu button. 3. Use the three function buttons to navigate, select, and adjust the menu choices.
Using the function buttons Pressing one of the function buttons activates the buttons and lights the icons above the buttons. NOTE: The actions of the function buttons vary among monitor models. For information about changing the function of the buttons, see Reassigning the function buttons on page 13. Table 2-2 Button names and descriptions Button Icon Description (1) Menu button Opens the OSD main menu, selects a menu item from the OSD, or closes the OSD menu.
● Low Blue Light: TUV certified. Reduces blue light for improved eye comfort. ● Reading: Optimizes blue light and brightness for indoor viewing. ● Night: Adjusts to the lowest blue light and reduces the impact on sleep. 3. Select Save and Return to save your setting and close the menu. Select Cancel if you don’t want to save the setting. 4. In the Main menu, select Exit.
3 Support and troubleshooting Solving common issues The following table lists possible issues, the possible cause of each issue, and the recommended solutions. Table 3-1 Common issues and solutions Issue Possible cause Solution Screen is blank or video is flashing. Power cord is disconnected. Connect the power cord. Monitor is off. Press the monitor power button.
Button lockouts Holding down the power button or Menu button for ten seconds disables that button. You can re-enable the button by holding the button down again for ten seconds. The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD menu is closed. Contacting support To resolve a hardware or software problem, go to http://www.hp.com/support.
4 Maintaining the monitor Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
Shipping the monitor Keep the original packing box in a storage area. You may need it later if you ship the monitor or move.
A Technical specifications NOTE: All specifications represent the typical specifications provided by HP component manufacturers; actual performance may vary either higher or lower. For the latest specifications or additional specifications on this product, go to http://www.hp.com/go/ quickspecs/ and search for your specific monitor model to find the model-specific QuickSpecs. 27–inch model specifications Table A-1 27–inch model specifications Specification Measurement Display, wide-screen 68.
Table A-1 27–inch model specifications (continued) Specification Measurement Operating 0 m to 5,000 m 0 ft to 16,400 ft Storage 0 m to 12,192 m 0 ft to 40,000 ft Power source 100 V ac to 240 V ac 50/60 Hz Measured power consumption Full power 42 W Typical settings 38 W Sleep <0.5 W Off <0.3 W Input terminals Two HDMI ports and one DisplayPort connector Preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults.
High-definition video formats Table A-3 High-definition video formats Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz) 1 480p 720 × 480 31.469 59.94 2 576p 720 × 576 31.250 50.00 3 720p50 1280 × 720 37.500 50.00 4 720p60 1280 × 720 45.000 60.00 5 1080p50 1920 × 1080 56.250 50.00 6 1080p60 1920 × 1080 67.500 60.00 7 2160p24 3840 × 2160 54.000 24.00 8 2160p25 3840 × 2160 56.250 25.00 9 2160p30 3840 × 2160 67.500 30.
B Accessibility Accessibility HP is working to weave diversity, inclusion and work/life into the fabric of our company, so it is reflected in everything we do. Here are some examples of how we are putting differences to work to create an inclusive environment focused on connecting people to the power of technology throughout the world. Finding the technology tools you need Technology can unleash your human potential.
HP is a founding member, and we joined to participate with other organizations to advance the field of accessibility. This commitment supports our company’s accessibility goal of designing, producing, and marketing products and services that can be effectively used by people with disabilities. IAAP will make our profession strong by globally connecting individuals, students, and organizations to learn from one another. If you are interested in learning more, go to http://www.accessibilityassociation.
● Assistive Technologies sorted by impairment type ● Assistive Technologies sorted by product type ● Assistive Technology vendors with product descriptions ● Assistive Technology Industry Association (ATIA) Standards and legislation Standards Section 508 of the Federal Acquisition Regulation (FAR) standards was created by the US Access Board to address access to information and communication technology (ICT) for people with physical, sensory, or cognitive disabilities.
● United Kingdom ● Australia ● Worldwide United States Section 508 of the Rehabilitation Act specifies that agencies must identify which standards apply to the procurement of ICT, perform market research to determine the availability of accessible products and services, and document the results of their market research. The following resources provide assistance in meeting Section 508 requirements: ● www.section508.gov ● Buy Accessible The U.S.
Europe EU Mandate 376 ETSI Technical Report ETSI DTR 102 612: "Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)" has been released.
Useful accessibility resources and links The following organizations may be good resources for information about disabilities and age-related limitations. NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP assumes no responsibility for information or contacts you may encounter on the Internet. Listing on this page does not imply endorsement by HP.
Contacting support NOTE: Support is in English only. ● Customers who are deaf or hard of hearing that have questions about technical support or accessibility of HP products: – ● 28 Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time. Customers with other disabilities or age-related limitations who have questions about technical support or accessibility of HP products, choose one of the following options: – Call (888) 259-5707 Monday through Friday, 6 a.m.
