3/27/97 ............ 11:24 am Final Version Given to Printer ......................................................................................... HP OfficeJet Series 500 User’s Guide .............................................................................................
3/27/97 11:23 am Final Version Given to Printer ....................................................................................................................... © Copyright HewlettPackard Company 1997 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company. OmniPage® Limited Edition V5.0 is a U.S. registered trademark of Caere Corporation. Microsoft® is a U.S.
/27/97 11:23 am Final Version Given to Printer ....................................................................................................................... © Copyright HewlettPackard Company 1997 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of HewlettPackard Company. OmniPage® Limited Edition V5.0 is a U.S. registered trademark of Caere Corporation. Microsoft® is a U.S.
3/27/97 11:25 am Final Version Given to Printer Table of Contents 1 Setting Up the HP OfficeJet for Your Office.......1-1 Make Sure Everything Is in the Box .........................................1-2 If you don’t have a CD-ROM disc drive ............................1-2 1. Load the Tray ........................................................................1-3 2. Plug in the Line Connector ...................................................1-3 3. Connect the Cables.....................................
3/27/97 11:25 am Final Version Given to Printer 1 Setting Up the HP OfficeJet for Your Office (continued) Receive a fax ....................................................................1-24 Print a report .....................................................................1-24 Make a copy .....................................................................1-25 Scan a page to your computer ..........................................1-25 What’s Next .....................................................
3/27/97 11:26 am 3 Final Version Given to Printer Faxing (continued) Loading the paper supply ...................................................3-8 Answering settings .............................................................3-9 Manually receiving faxes ...................................................3-9 Receiving Faxes to Your PC ............................................3-10 Using Advanced Fax Features and Settings............................3-11 Advanced fax send settings ....................
3/27/97 11:26 am 4 Final Version Given to Printer Copying ...................................................................4-1 Loading the Paper Supply for Copying.....................................4-2 Using a Document Carrier to Protect Your Original ................4-3 Copying from the Keypad.........................................................4-3 Controlling how your copies will look ...............................4-4 Optimizing the quality (Resolution setting) .......................
3/27/97 11:26 am 6 Final Version Given to Printer Printing (continued) Using the Print Settings.............................................................6-5 Locating the print settings ..................................................6-5 Using the Paper tab settings ...............................................6-5 Using the Setup tab settings ...............................................6-6 Print quality and speed.................................................6-6 Printing in color .............
3/27/97 10:47 am Final version given to printer 1 ................................................................................................................. Refer to this chapter for more details about setting up the HP OfficeJet in your office than are provided in the Ready, Setup, Go card. Perform each step in sequence. Make Sure Everything Is in the Box ......................1-2 • If you don’t have a CD-ROM disc drive .................. 1-2 1. Load the Paper/Document Tray ...................
3/27/97 10:47 am Final version given to printer Make Sure Everything Is in the Box Check to make sure you have everything that’s shown and listed below.
3/27/97 10:47 am Final version given to printer 1. Load the Tray This is easiest to do when you are standing directly over the HP OfficeJet with the front facing you. The tray fits into the back of the HP OfficeJet near the top as shown. Paper/Document Tray OJ-OJ After proper tray placement Bottom tab Guide ● Hold the sides of the paper/document tray and insert the bottom tabs into the guides as shown. ● The tray should click into place.
3/27/97 10:47 am Final version given to printer 3. Connect the Cables Important: You must attach the enclosed bidirectional parallel cable from the HP OfficeJet to your computer. If you don’t, the OfficeJet won’t work. ● For safety, turn off your computer before connecting the cables. ● Connect the notched end of the bidirectional parallel cable firmly to the cable port on the back of the HP OfficeJet. Snap both metal clips into the notches on the connector.
3/27/97 10:43 am Final version given to printer ● Remove the black print cartridge from its packaging. Holding the blue top of the cartridge, gently remove both pieces of tape - clear blue and solid white covering the ink nozzles and vent hole. (If you don’t remove the white tape, the ink cartridge will be depleted prematurely.) Be careful not to touch the ink nozzles or the copper contacts; fingerprints may damage them.
3/27/97 10:44 am Final version given to printer 5. Load the Paper Supply Now it’s time to load blank paper into the paper supply tray. First, a quick description of the three parts of the paper/document tray: Paper supply tray - Use this tray to load blank paper or a stack of envelopes. Single-envelope tray - Use this tray to print on a single envelope. Document loading tray - Use this tray to load your original documents printside away from you and top-down for faxing, copying, and scanning.
3/27/97 10:44 am Final version given to printer When you were installing the fax/phone line connector in Step 2, you may have noticed that two of the ports on the back of the connector were labelled, “To Phone, Answering Machine, or Modem.” That means that either one of these ports can be used to connect any of these three types of Connect other devices you have in your equipment to either office; the two ports are interof these two ports. changeable. Remove the plugs from the two ports.
3/27/97 10:44 am Final version given to printer Read these questions: 1 Do you subscribe to a distinctive ring service through your telephone company on the same phone line to which you connected your HP OfficeJet (in Step 3)? (This telephone service, which is unavailable in many areas, allows you to have 2 or 3 phone numbers on the same phone line. Each number has a ring with a different pattern so you can tell the difference between incoming calls.
3/27/97 10:44 am Final version given to printer If you answer “Yes” to any of the following questions, then you have a modem. Do you: a. Send/receive faxes directly to/from your computer programs? b. Use electronic mail (e-mail) on your computer? c. Access the Internet or the World Wide Web from your computer? d.
3/27/97 11:2 am Final version given to printer Dedicated line (Case ACJ) If in Step 2 you connected the HP OfficeJet to a dedicated phone line (no voice calls received) that has no other office equipment connected to it, then use this connection diagram. Phone optional, Telephone but recommended wall jack ● Connect your phone to the HP OfficeJet. Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.
3/27/97 11:2 am Final version given to printer ● Connect your PC-modem to the HP OfficeJet. Find the phone Important: If your PC-modem’s software is set to automatically receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly. ● Connect your phone to the HP OfficeJet. Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.
3/27/97 11:2 am Final version given to printer Important: If your external modem’s software is set to automatically receive faxes to your computer, turn off that setting; if you don’t, your HP OfficeJet will not be able to receive faxes properly. ● Connect your phone to the HP OfficeJet. Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.
3/27/97 11:2 am Final version given to printer the HP OfficeJet will NOT answer incoming calls automatically. receiving faxes” in Chapter 3 for more information. ● Continue with Step 7, “Install the Software - REQUIRED!” Shared line with a PC-modem (Case ADGH) If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has a PC-modem connected to it, then use this connection diagram.
3/27/97 11:2 am Final version given to printer Receiving Faxes” in Chapter 3 for more information. ● Continue with Step 7, “Install the Software - REQUIRED!” Shared line with an external modem (Case ADGI) If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has an external modem connected to it, then use this connection diagram. Telephone External wall jack modem ● Connect your external modem to the HP OfficeJet.
3/27/97 11:3 am Final version given to printer If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has an answering machine connected to it, use this connection diagram. Phone optional, but recommended if there’s no phone handset on your answering machine Answering machine OJ-phoneans Telephone wall jack ● Connect your answering machine to the HP OfficeJet.
3/27/97 11:3 am Final version given to printer ● Continue with Step 7, “Install the Software - REQUIRED!” ...............................................................................................................
3/27/97 11:3 am Final version given to printer If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has computer voicemail to answer voice calls, use this connection diagram. Phone optional, but recommended Computer with voicemail feature OJ-phpcmodm Telephone wall jack ● Connect your computer voicemail phone cord to the HP OfficeJet. Locate the phone cord that goes from the back of your computer to a wall jack.
3/27/97 11:3 am Final version given to printer Shared line with PC-modem & answering machine (Case ADEH) If in Step 2 you connected the HP OfficeJet to a shared phone line (receives both voice and fax calls) that also has a PC-modem and an answering machine connected to it, use this connection diagram. Phone optional, Answering but recommended machine if there’s no phone handset on your answering machine Computer with PC-modem Telephone wall jack ● Connect your PC-modem to the HP OfficeJet.
3/27/97 11:3 am Final version given to printer ● After you install the software in Step 7, and answer the Setup machine will pick up the call after the number of rings you’ve set, then the HP OfficeJet will “listen” while the answering machine plays its greeting. If the HP OfficeJet detects fax tones, it will cut off the answering machine and receive the fax. If you don’t connect your answering machine directly to the HP OfficeJet as described here, you may not receive your faxes properly.
3/27/97 11:3 am Final version given to printer ● Connect your phone to the HP OfficeJet. Connect the cord from your phone to either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.” The main benefits of connecting a phone in this situation are 1) In case you need to send a fax (press START) while having a conversation with someone who must receive their faxes manually, and 2) For the convenience of having a phone close by to make and receive voice calls.
3/27/97 11:3 am Final version given to printer erly. phone line from your answering machine to either of the ports labelled, “To Phone, Answering Machine, or Modem” on the back of the HP OfficeJet. Important: Set your answering machine to answer calls after 4 or fewer rings, and make sure your outgoing greeting message is no longer than 30 seconds. If you don’t, you may not receive faxes properly. ● Connect your phone to your answering machine.
3/27/97 11:3 am Final version given to printer Phone optional, but recommended if there’s no phone handset on your answering machine Computer with voicemail feature External modem Telephone wall jack ● Connect your external modem to the HP OfficeJet. Find the phone cord that goes from the back of your external modem to a wall jack. Disconnect the cord from the wall jack and plug it into either of the two ports on the back of the HP OfficeJet labelled, “To Phone, Answering Machine, or Modem.
3/27/97 11:3 am Final version given to printer ● Continue with Step 7, “Install the Software - REQUIRED!” If in Step 2 you connected the HP OfficeJet to a phone line that uses a distinctive ring service through your telephone company, use this connection diagram. The distinctive ring telephone service, which is unavailable in many areas, allows you to have 2 or 3 phone numbers on the same phone line. Each number has a ring with a different pattern so you can tell the difference between incoming calls.
3/27/97 11:3 am Final version given to printer ● Continue with Step 7. ...............................................................................................................
3/27/97 11:3 am Final version given to printer You must install the software before using your new HP OfficeJet Series 500 – if you don’t, the OfficeJet won’t work. Important: If you don’t have a CD-ROM disc drive, please call the HP OfficeJet Fulfillment Center at 1-888-HPDISKS (1-888-473-4757) to receive the software on 3.5-inch floppy diskettes by overnight mail. 1. Turn on your computer. Or, if you did not turn off your computer previously in Step 3, restart your computer now. 2.
3/27/97 11:3 am Final version given to printer Windows 3.1 users: Insert the HP OfficeJet Series 500 CD into your CD-ROM drive, or if you have floppy disks, insert Disk #1 into your floppy drive. Choose Run from the File menu in the Windows 3.1 Program Manager, then type: d:\setup.exe where “d:” represents the letter of your CD-ROM drive or floppy drive. Click OK. 3. At the HP OfficeJet Welcome screen, click Install to begin installing your software.
3/27/97 11:4 am Final version given to printer Make a copy Make a copy of the Self Test Report to test the copying feature. Here’s how: 1 Place the report in the document tray with the printed side away from you. 2 Press the Copy button once, then enter the number of copies you want (up to 99). 3 Press the Copy button again to begin copying. Scan a page to your computer Scan the Self Test Report to test the scanning feature.
3/27/97 11:4 am Final version given to printer What’s Next? Now that you’ve successfully set up your new HP OfficeJet, why not start using it right away? For a really quick start, try this: ● Read through the “executive summary-style” Chapter 2: A Quick Tour of How to Do Everything. This chapter will get you up-andrunning quickly, as well as point you in the direction of help alternatives (if you should need them).
3/27/97 11:05 am Final version given to printer ................................................................................................................. Read this chapter for a quick start in learning the basics about the HP OfficeJet Series 500. This is the “executive summary” that contains abbreviated information about how to do your everyday tasks. You’ll also find many pointers to more information and how to get help. Sending Faxes .........................................................
3/27/97 11:05 am Final version given to printer Sending Faxes Sending paper documents Fax paper documents from the keypad anytime, or fax from the Document Assistant screen on your computer when you want additional fax options like attaching a cover sheet, or sending to more than one location. From the HP OfficeJet’s keypad 1 Load your document top down in the document tray with the printed side facing away from you (up to 20 pages).
3/27/97 11:05 am Final version given to printer 3 Click Fax and explore the additional options you have in the Send Fax dialog box: attaching a cover sheet, selecting a name from a phone book you’ve built, and much more. (To find out more about the settings in the Send Fax dialog box, click the Help button.) 2. Quick Tour The Send Fax dialog box has additional faxing options. 4 Enter the fax number and any other information, then click Send Fax Now to begin sending.
3/27/97 11:05 am Final version given to printer For information about.... ....Options available in the Send Fax dialog box, click the Help button in the lower right-hand corner. ....How to use the Phone Book for entering fax names, numbers and speed dial setup, double-click HP OfficeJet Manager on your Windows desktop, click Fax, and select Phone Book. Then click the Help button in the lower right-hand corner.
3/27/97 11:05 am Final version given to printer Using advanced copy settings in the HP OfficeJet’s software 1 Load your document in the HP OfficeJet’s document tray, then look at your computer screen. The Document Assistant asks you what you’d like to do with the document. 2. Quick Tour The Document Assistant asks you what you want to do. 2 Click Copy and the Copy dialog box will be displayed. The Copy dialog box has advanced copy settings.
3/27/97 11:05 am Final version given to printer Scanning Scanning images 1 Load your document top down in the document tray with the printed side facing away from you (up to 20 pages). If necessary, slide the document guides to adjust them for the width of your document. The Document Assistant will be displayed on your computer screen. 2 Click Scan at the Document Assistant. The Scan dialog box will be displayed. Select your scan settings from the Scan dialog box.
3/27/97 11:05 am Final version given to printer Scanning text for editing (OCR) 1 Follow the previous instructions for scanning images, except in step 3, click the Scan text for editing (OCR) checkbox. 2 Now you can make changes to the text you scanned. Pull down the Help menu in the Image Viewer screen and select Help Topics for information about your editing options. You can print on many types of paper and other media: plain paper, premium paper, transparencies, envelopes, and more.
3/27/97 11:06 am Final version given to printer Using the Help System The HP OfficeJet Series 500 Help system was designed to give you the information you need, when you need it - Help will even guide you step-by-step through solving problems. Just click the Help button on any of the HP OfficeJet dialog boxes when you need it, or explore the many topics from the main menu of Help. Here’s how to access the main menu: 1 On your Windows desktop, double-click HP OfficeJet Manager.
3/27/97 11:06 am Final version given to printer Other ways to get help Here are some other ways to get help if you need it: If you need to . . . Look at . . . Make changes to your HP OfficeJet equipment or software setup • The Ready, Setup, Go guide • Chapter 1 of this User’s Guide Verify correct operation of your HP OfficeJet • Chapter 1, “Step 8.
3/27/97 11:06 am Final version given to printer ...............................................................................................................
3/27/97 11:07 am Final version given to printer 3 Faxing ................................................................................................................. Read this chapter to learn how to send and receive faxes, both from the HP OfficeJet’s keypad and from the software. You’ll also learn how to change the fax settings in both locations. Sending a Paper Document ....................................3-2 Sending a Fax Directly from Your Software Program ............................
3/27/97 11:07 am Final version given to printer Sending a Paper Document To fax paper documents, load the document in the document tray, then either dial from the OfficeJet’s keypad, or select Fax from the Document Assistant. Using a document carrier to protect your original Three document carriers are provided in the box with your HP OfficeJet. (They are protective “sleeves” that have a transparent plastic front and white paper backing.
3/27/97 11:07 am Final version given to printer Sending from the keypad Document guides 1 Load your document top down in the document tray, and with the printed side facing away from you (up to 20 pages, or a single document carrier). If necessary, slide the document guides on the tray to the left or right to adjust them for the width of your document. Note: Always remove staples and paper clips from your original before faxing to avoid equipment damage. 3 Press the Start button to begin faxing.
3/27/97 11:08 am Final version given to printer To dial in real time: 1 Load your document in the document tray. 2 Press the Start button on the HP OfficeJet’s keypad. The message display on the HP OfficeJet will read “Off hook...” and you’ll hear a dial tone. 3 Dial your phone company’s access code, then dial the fax number on the HP OfficeJet’s keypad. The numbers will be dialed immediately, as if you were dialing from a telephone.
3/27/97 11:08 am Final version given to printer Speed dialing Once you’ve assigned speed dial codes to your fax numbers using the HP OfficeJet Manager software (look under “Advanced fax send features” later in this chapter), you can quickly dial those numbers using the Speed Dial button and a one- or two-digit speed dial code. To speed dial: 1 Load your document in the document tray. 3 Dial the 1- or 2-digit speed dial code. 4 Press the Start button on the HP OfficeJet’s keypad. OJ-dialOJ ..........
3/27/97 11:08 am Final version given to printer Sending from the HP OfficeJet Document Assistant 1 Load your document top down in the document tray, and with the printed side facing away from you (up to 20 pages, or a single document carrier). If necessary, slide the document guides on the tray to the left or right to adjust them for the width of your document. Note: Always remove staples and paper clips from your original before faxing to avoid equipment damage.
3/27/97 11:08 am Final version given to printer Note: When entering the fax number, be sure to include all the numbers you would enter if you were dialing the number from a phone. (For example, enter 1 and the area code for long-distance calls.) For more information about the other features and settings in the Send Fax dialog box, click the Help button. 4 Click Send Fax Now when you’re ready to begin sending.
3/27/97 11:08 am Final version given to printer Receiving Printed Faxes The HP OfficeJet is factory-set to print received faxes. Before you receive a fax call, be sure to load one of the supported paper sizes for receiving faxes, as described below. Loading the paper supply 1 Pull the document tray forward all the way until it snaps into the upright position. Stack guides 2 Load up to 150 sheets of 20-lb paper (about a 1/2-inch-thick stack) into the paper tray.
3/27/97 11:09 am Final version given to printer Answering settings Manually receiving faxes If you’re set up to receive faxes manually (Auto Answer light on keypad is off), use the following procedure to receive faxes. 1 Make sure there are no documents in the document tray, or they may be faxed after the next steps. ............................................................................................................... 3-9 HP Company Confidential 3.
3/27/97 11:09 am Final version given to printer 2 When the HP OfficeJet rings, pick up the handset of a telephone that’s on the same telephone line as the HP OfficeJet. OJ-lifthand OJ-dialphn Press START OR Dial 1-2-3 from an extension phone 3 Listen for the fax tone, press the Start button on the HP OfficeJet’s keypad, OR, if you’re receiving from an extension phone (one that’s on the same telephone line as the HP OfficeJet, but not connected directly to it), dial 123.
3/27/97 11:10 am Final version given to printer Notes: 1) Your computer must be powered on to receive faxes. If it is turned off, your received faxes will be printed. 2) If you’re set up to receive faxes manually, follow the previous instructions under “Manually receiving faxes.” To view or print a received fax, use the instructions in the “Viewing lists of all sent and received faxes” section under “Using Advanced Fax Features and Settings.
3/27/97 11:10 am Use this Resolution setting: Standard (203 x 98 dpi) 300 dpi (300 x 300 dpi) Photo (Grayscale image scan up to 300 x 300 dpi) Final version given to printer For this result: Standard quality for words. • Use this setting when transmission speed is more important than quality. • All fax machines can receive at this setting. • Words will have better quality than graphics and photos. • Fastest fax transmission speed of all the Resolution settings. Best quality for words.
3/27/97 11:10 am Final version given to printer Type of fax sent: Where and how to change the Resolution: Paper fax sent from the HP OfficeJet’s keypad Change the Resolution with the Contrast/Resolution button on the HP OfficeJet’s keypad. 1 Press the Contrast/Resolution button. 2 Press 1 to select Resolution. Paper fax sent from the HP OfficeJet Document Assistant Change the Resolution setting in the HP OfficeJet Manager software. 1 Double-click the HP OfficeJet Manager icon on your Windows desktop.
3/27/97 11:10 am Final version given to printer Changing the Contrast Change this setting if you want the faxed document to be lighter or darker than your original document. This setting needs to be changed before you begin faxing. Notes: 1) When you change the Contrast setting, it will stay at that setting until you change it again. 2) The Contrast/Resolution button settings also affect the quality of copies made from the HP OfficeJet’s keypad.
3/27/97 11:10 am Final version given to printer Redialing a fax number If you dialed the fax number from the HP OfficeJet’s keypad, you can press the Redial/Pause button any time to redial the last-dialed fax number. The HP OfficeJet is factory-set to automatically redial at timed intervals up to 5 times after a busy signal.
3/27/97 11:10 am Final version given to printer Notes: 1) The preferred method of dialing with pauses (to enter a calling card number, for example) is to use the instructions in the “Dialing in real time” section earlier in this chapter. 2) If you press Redial/Pause at any other time except while dialing a fax number, the manual Redial feature takes effect (see description in previous section).
3/27/97 11:10 am Final version given to printer Assigning a speed dial code to a group of fax numbers You can group fax numbers you dial frequently (such as your department members at work), and store them into a group speed dial code. You can store up to 20 numbers in a speed dial group. Each group member must have an assigned speed dial code. If you add the name of someone who doesn’t have a speed dial code, one will be automatically assigned to them (if available), and you’ll be asked to confirm it.
3/27/97 11:10 am Final version given to printer Faxing to a group of fax numbers Choose from these many methods of faxing to groups. Type of fax sent How to fax to a group of fax numbers Paper fax sent from the HP OfficeJet’s keypad Dial a group speed dial code you assigned previously in the Phone Book. Use the faxing instructions in the “Speed dialing” section earlier in this chapter. In step 3 of that procedure, enter a speed dial code that you’ve assigned to a group of numbers.
3/27/97 11:10 am Final version given to printer Changing the information printed at the top of the faxes you send When you first installed the HP OfficeJet software, you were asked to enter your name and fax number. This information was stored for use in the header that’s printed at the top of all of your outgoing faxes. Notes: 1) Only the fax recipient will see this information upon receipt of your fax; it’s not printed on your original document.
3/27/97 11:10 am Final version given to printer . Additional features for sending faxes Where to locate these features in the HP OfficeJet Manager software Using the Phone Book Phone Book dialog box. 1 Double-click HP OfficeJet Manager on your Windows desktop. 2 Click Fax and select Phone Book. Including an electronic cover page when sending a fax Send Fax dialog box. Use the faxing instructions in the appropriate section earlier in this chapter to navigate to the Send Fax dialog box.
3/27/97 11:10 am Final version given to printer Advanced fax receive settings Phone Answering: Automatic or Manual 1 Look at the HP OfficeJet’s keypad to determine the current Phone Answering setting. If the green Auto Answer light is on, the Phone Answering setting is Automatic, and your HP OfficeJet is set to receive faxes automatically.
3/27/97 11:10 am Final version given to printer Changing the number of rings before answering When Phone Answering is set to Automatic, the HP OfficeJet will automatically answer all calls after the number of rings specified in the Rings to Answer setting. For example, when Rings to Answer is set to 1 ring, your fax line will ring once, then the HP OfficeJet will begin sending fax tones.
3/27/97 11:10 am Final version given to printer Using Distinctive Ring If you have one phone line that receives both voice and fax calls, you may want to use this feature. The Distinctive Ring feature of the HP OfficeJet, when used in conjunction with your telephone company’s distinctive ringing service, allows both you and the HP OfficeJet to distinguish between voice calls and fax calls when you receive both on the same phone line. Note: Your telephone company may use a different name for this service.
3/27/97 11:10 am Final version given to printer 4 If you have an answering machine for receiving voice calls on this phone line (using one of the other distinctive ring phone numbers for your voice calls), set it to answer after 3 or more rings. If you don’t, your HP OfficeJet will not be able to receive your fax calls.
3/27/97 11:10 am Final version given to printer To update your fax receive settings in the software: 1 Double-click HP OfficeJet Manager on your Windows desktop. 2 Click HP OfficeJet and select Fax Setup Wizard. 3 Follow the instructions in all of the Fax Setup Wizard screens, updating where appropriate.
3/27/97 11:11 am Final version given to printer Printing the Fax Reports There are two fax reports you may want to print from time to time: the Fax History report, and the Last Fax report. • Fax History report The Fax History report is a list of the last 30 fax transmissions: both sent and received faxes. Here’s how to print this report: 1 Double-click HP OfficeJet Manager, click Fax, and select Fax History. 2 Click the Settings tab. 3 Click the Print Fax History button.
3/27/97 11:11 am Final version given to printer Changing the time and date • When the HP OfficeJet is connected to your computer with the bidirectional parallel cable, the time and date shown on the keypad display are taken from the time that’s set in your computer. If you need to change the time (for daylight savings, for example) and date, reset them on your computer, and they will be automatically updated in the HP OfficeJet.
3/27/97 11:12 am Final version given to printer 4 Copying ................................................................................................................. Read this chapter to learn how to make copies both from the HP OfficeJet’s keypad and from the software. You’ll also learn how to change the copy settings in both locations. For basic copying, use the keypad.
3/27/97 11:12 am Final version given to printer Loading the Paper Supply for Copying 1 Pull the document tray forward all the way until it snaps into the upright position. Stack guides 2 Load up to 150 sheets of 20-lb paper (about a 1/2-inch-thick stack) into the paper tray. The paper should fit behind the stack guides on the lower part of the tray as shown. Notes: 1) Use only plain paper for copying. 2) Use only letter- or legal-size paper for copying.
3/27/97 11:12 am Final version given to printer Using a Document Carrier to Protect Your Original Copying from the Keypad Because of the limited memory available in the HP OfficeJet, this method is not recommended for copying large or complex documents. If more memory is needed, copy using the Document Assistant, which uses your computer’s memory.
3/27/97 11:13 am Document guides Final version given to printer 1 Load your document with the printed side facing away from you (up to 20 pages, or a single document carrier). If necessary, slide the document guides on the tray to the left or right to adjust them for the width of your document. Note: Always remove staples and paper clips from your original before faxing to avoid equipment damage. 2 Press the Copy button, then enter the number of copies you want (up to 99).
3/27/97 11:13 am Final version given to printer Use this Resolution:* For this result: Standard, Fine, or 300 dpi (factory setting) Best quality for words and for simple line drawings (factory setting). • Use any of these three settings when the quality of the words and simple line drawings is more important than quality of photographs and more complex graphics. • Your document will be scanned at up to 300 dpi no matter which of these three Resolution settings is selected.
3/27/97 11:13 am Final version given to printer Copying from the Document Assistant This copying method is recommended if you’re copying a long document or a complex document (like a photograph) that requires a lot of memory to scan. When you copy from the keypad, only the HP OfficeJet’s limited memory is used, but when you copy using the Document Assistant, the memory in your computer is used. 1 Load your document in the document tray with the printed side facing away from you (up to 20 pages).
3/27/97 11:13 am Final version given to printer Controlling how your copies will look When you make a copy from the Document Assistant, the way it looks is determined by the settings in the Copy dialog box. These settings will not affect copies made from the keypad. Optimizing the quality The HP OfficeJet software is factory-set to optimize the words in your copies. When your original is a photograph or graphic, click the Original is photo or graphic checkbox for best quality.
3/27/97 11:13 am Final version given to printer Collating: On or Off The HP OfficeJet is factory-set with the collating feature turned on. Example when Collating is turned on: If you make 3 copies of a 3-page document, the copies will be printed as shown at left. Copies are printed face-up, so the last page is printed first in order to maintain the proper collated order in each set.
3/27/97 11:14 am Final version given to printer 5 Scanning ................................................................................................................. Read this chapter to learn how to scan your document as an image, and how to scan your document to edit the words (OCR scanning). All images and text will be scanned in black-and-white or in shades of gray, depending upon which scanning settings you choose.
3/27/97 11:14 am Final version given to printer Using a Document Carrier to Protect Your Original Three document carriers are provided in the box with your HP OfficeJet. (They are protective “sleeves” that have a transparent plastic front and white paper backing.) Use these document carriers to protect your fragile or damaged original documents from potential harm while they’re fed through the HP OfficeJet’s document tray.
3/27/97 11:14 am Final version given to printer When you load your document, the Document Assistant asks you what you want to do. 2 Click Scan and the Scan Settings dialog box will be displayed. Change any of the scan settings, then click Start Scan. Make any changes you’d like to any of the settings. • Text is factory-selected. Use this setting to make the words and sim- ...............................................................................................................
3/27/97 11:15 am Final version given to printer • Click Other to choose one of the custom scanning settings. You can only scan one page at a time when you choose grayscale scanning. Notice that the Resolution setting and the scanning method (blackand-white or grayscale) for the selection is shown on the right side of the dialog box (for example, 300 x 300 dpi and black-and-white for Text).
3/27/97 11:15 am Final version given to printer Select the file format you want in the Save as type box. 6 Choose either of the following methods to place the scanned image into a document: To copy-and-paste the scanned image into a document: a) From the Image Viewer, select the entire image (choose Select All from the Edit menu), or the portion of the image that you want to keep (use the Image Viewer tools), then select Copy from the Edit menu.
3/27/97 11:15 am Final version given to printer ing procedure will not work. 1 Make sure your software program has the HP OfficeJet Series 500 selected as the scanning source. Usually, you can check this by choosing Select Source from the File menu or by selecting Acquire/ Select Source from the File menu in your software program. If you can’t find where to select the scanning source in your software program, check the program’s documentation.
3/27/97 11:15 am Final version given to printer Scanning Your Document to Edit the Words (OCR) Scan using the optical character recognition (OCR) method when your original document has words that you want to edit in your word processing program. When you scan using OCR, each separate letter and character in your document is compared to a library of letters and characters that have been programmed into the OCR software. When the software finds a match, it’s placed in your word processing program.
3/27/97 11:15 am Final version given to printer 3 Click the Text and Scan text for editing (OCR) checkboxes. Click Scan text for editing (OCR) to edit the words in your document. 4 Click Start Scan. Your document will be scanned into the word processing program that you selected when you first installed the OmniPage OCR software (at the end of the HP OfficeJet software installation procedure).
3/27/97 11:17 am Final version given to printer 6 Printing ................................................................................................................. Read this chapter to learn how to select and load paper, envelopes, and other media, how to find and use the print settings, and two ways to begin printing – from your Windows software program and from the HP OfficeJet Manager software. Using Paper and Other Media Types .....................
3/27/97 11:17 am Final version given to printer Using Paper and Other Media Types Selecting paper/media types and sizes The HP OfficeJet can print on any of the following paper and media types. Refer to Chapter 8 for HP paper/media ordering information. Note: To produce intense, high quality color printing results, use HP Premium InkJet Paper or HP Premium Glossy Paper. Types of Media Sizes of Media* Weight Plain Paper 20 to 32 lb U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in U.S. executive = 7.
3/27/97 11:17 am Final version given to printer For more detail on paper-tray loading, refer to the step-by-step, illustrated instructions in Chapter 1, “Step 5. Load the Paper Supply.
3/27/97 11:17 am Final version given to printer • Load a single envelope as Load a single envelope with the address facing you and the stamp-edge down. shown, with the address-side facing toward you and the stampedge down. • Change the paper size in the print settings to the envelope size you loaded. Refer to “Using the Paper tab settings” later in this chapter. Loading multiple envelopes 1 Pull the document tray forward and remove any paper from the paper supply tray.
3/27/97 11:18 am Final version given to printer Using the Print Settings Locating the print settings Two of the ways you can locate the print settings are described below. Note: There are other ways to locate the print settings, but the paths are specific to the Windows version you’re running – Windows 3.1 or Windows 95. Refer to your Windows documentation for instructions. • From within your Window’s software programs. Use this method to make temporary (per job) changes to the settings.
3/27/97 11:18 am Final version given to printer Using the Setup tab settings Use the Setup tab to control the print quality, the print speed, and the ColorSmart print settings. For detailed information about each setting, click the Help button at the bottom of the dialog box, then click the Reference tab. The Setup tab in the print settings Print quality and speed Normal is the factory-set quality. It has medium quality and medium speed: 2.5 pages per minute (ppm) for monochrome printing, and 0.
3/27/97 11:18 am Final version given to printer The quality of your color printing depends partly on how the four inks — black, cyan, yellow, and magenta — are placed on the printed page. Your HP OfficeJet uses HP’s ColorSmart technology to intelligently analyze your documents at the time of printing to provide the best color output.
3/27/97 11:18 am Final version given to printer Printing from Your Windows Software Program 1 In your software program, select Print from the File menu. The software program’s Print dialog box is displayed. 2 Make sure the HP OfficeJet Series 500 Printer is the selected printer, then select All, Current Page, or the specific pages of the file you want to print and the number of copies.
3/27/97 11:19 am Getting Help ................................................................................................................. Read this chapter to learn how to answer any questions you may have while using your HP OfficeJet. You’ll find many sources of helpful information, plus you’ll learn where to look up any displayed messages you may find confusing, how to clear error messages, and where to find additional troubleshooting information. Sources of Information and Help.................
3/27/97 11:19 am Final version given to printer Sources of Information and Help Follow these four steps if you encounter a problem: 1 Review this chapter and the Help system for problemsolving information. The fastest way to solve most problems is to take the corrective steps outlined in this chapter, or in the Help system. • If you’re not sure about the meaning of a displayed message, or you want to know how to clear an error message, refer to “Understanding the Displayed Messages” later in this chapter.
3/27/97 11:19 am Final version given to printer 4 Call your dealer or the HP Customer Support Center. (Refer to the phone numbers on the following pages.) If you’re unable to resolve your problem after reviewing this chapter, either contact your dealer or the HP Customer Support Center for further assistance. An HP Customer Support representative will work with you to quickly determine and solve any problems you may have, and let you know whether repair is necessary.
3/27/97 11:20 am Organization HP Bulletin Board Service Final version given to printer Telephone Number Post Warranty Information (Fee-based support) Hours of Operation (208) 344-1691 Electronic download 24 hours per day of HP product infor- 7 days per week mation, troubleshooting hints and updated HP printer driver information. (208) 323-2551 Technical assistance with setup and operation. Repair information and exchange program information.
3/27/97 11:20 am Final version given to printer The HP OfficeJet Series 500 Help system was designed to give you the information you need, when you need it - Help will even guide you step-by-step through solving problems. Just click the Help button on any of the HP OfficeJet dialog boxes when you need it, or explore the many topics from the main menu of Help. Here’s how to access the main menu: 1 On your Windows desktop, double-click HP OfficeJet Manager. The HP OfficeJet Manager menu will be displayed.
3/27/97 11:20 am Final version given to printer How Do I? - Provides step-by-step instructions on accomplishing your tasks. Troubleshooting - Helps you pinpoint the causes of problems and solve any difficulties you may experience. Reference - Contains other information you might like to know about your HP OfficeJet, as well as a detailed guide to using each feature in the OfficeJet software. ? - Help is also available in every HP OfficeJet dialog box.
3/27/97 11:20 am Has this meaning: And this action is recommended: Clear document jam, then One of the following has press START. happened: • Your document jammed while being fed through the document tray, or • The HP OfficeJet loaded multiple sheets of your document simultaneously, instead of one at a time, or • You loaded a document in the document tray that’s longer than the 14inch (35.6-cm) maximum.
3/27/97 11:20 am This keypad message: Final version given to printer Has this meaning: Clear paper/document One of the following has jam, then power Off/On. happened: • A serious print jam has occurred, or • You manually moved the print cartridge holder out of its position, or • Part of the printing mechanism has been damaged. And this action is recommended: 1 Open the cover and clear the paper path.
3/27/97 11:20 am Has this meaning: And this action is recommended: Dialed fax busy While sending a fax, the HP OfficeJet encountered a busy signal. To redial the fax number, you can do either of the following: • You can press the Redial button to redial the fax number manually, or • If the Automatic Redial feature is turned on (the factory setting), the number will be automatically redialed at intervals. Refer to the “Redialing a fax number” section in Chapter 3 for redialing information.
3/27/97 11:20 am This keypad message: Final version given to printer Has this meaning: And this action is recommended: If new black cartridge, press 1. If used, press 2. You have just installed a black print cartridge. You are being prompted to specify whether you removed and replaced a used cartridge, or whether you installed a brand new cartridge (just out of the box). If you removed a used cartridge and replaced it with a brand new one: Press 1 on the keypad.
3/27/97 11:20 am Insert connector Has this meaning: The fax/phone line connector has been removed. (This is the connector to which your phone cords are attached. It fits into the back of the HP OfficeJet.) The HP OfficeJet can’t send or receive faxes until the connector is replaced. And this action is recommended: 1 For safety, press the On/Off button to turn off the HP OfficeJet before re-installing the fax/phone line connector. 2 Re-install the fax/phone line connector.
3/27/97 11:20 am This keypad message: Load legal-size paper, then press START. Final version given to printer Has this meaning: The paper or envelope you loaded in the paper supply tray has a narrower width than the paper size that’s needed for receiving faxes or printing. (Legal-size paper is 8.5 inches wide by 14 inches high.
3/27/97 11:20 am Has this meaning: And this action is recommended: Off hook... You pressed the Start button, and this gives you a dial tone so that you can begin real-time dialing to send a fax. Phone off-hook You lifted the receiver of Begin dialing a phone or fax call at any time. a phone that’s attached directly to the HP OfficeJet, and you have a dial tone. Press START to re-enter date, or STOP to skip.
3/27/97 11:20 am This keypad message: Final version given to printer Has this meaning: And this action is recommended: Reconnect to PC You replaced the original fax/phone line connector with one that’s intended for a different country, then reset the HP OfficeJet’s power. Faxing may not be possible until you reconnect the HP OfficeJet to your computer. Click the Reconnect now button on your computer screen. This message should be cleared.
3/27/97 11:20 am Has this meaning: And this action is recommended: While copying, sending a fax, or scanning, the HP OfficeJet wasn’t able to load a sheet you placed in the document tray. Remove the document from the document tray, reload it, and restart the job you were doing. Note: You don’t need to reload pages that were already faxed. Reload paper, then press One of the following START.
3/27/97 11:20 am This keypad message: Replace wrong black cartridge. Final version given to printer Has this meaning: And this action is recommended: The black print cartridge you loaded is not supported by the HP OfficeJet and will not work. Most HP OfficeJet functions will be inoperative until this problem is resolved. Open the cover and remove the black print cartridge. Replace it with the correct black print cartridge, which has part number HP 51629A.
3/27/97 11:20 am Has this meaning: SYSTEM ERROR XXXX A very serious error has occurred that may require the HP OfficeJet to be serviced. All HP OfficeJet functions will be inoperative until this problem is resolved. XX Unassigned And this action is recommended: Press the On/Off button once to reset the HP OfficeJet, then click Reconnect Now on your computer screen. If the message is cleared from the display, the problem has been solved and you can continue using your HP OfficeJet normally.
3/27/97 11:21 am Final version given to printer ................................................................................................................. This chapter provides detailed information on the product specifications, ordering instructions for supplies and accessories, and regulatory information. Product Specifications ............................................8-2 • Overall Specifications ................................................ 8-2 • Printing Specifications ..................
3/27/97 11:21 am Final version given to printer Product Specifications The specifications that follow are subject to change without notice. Overall Specifications Dimensions Operating Environment With tray installed 17.0w x 14.15d x 10.15h (inches) 430w x 359d x 258h (mm) Without tray installed 17.0w x 11.25d x 8.15h (inches) 430w x 285d x 207h (mm) Temperature range for best print quality: 15°C (59°F) to 35°C (95°F) Weight Maximum noise level generated: Sound Power, LwAd = 5.
3/27/97 11:21 am Final version given to printer Printing Specifications (Continued) Paper Sizes* Paper Weight Plain paper U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in U.S. executive = 7.25 x 10.5 in A4 = 210 x 297 mm A5 = 148 x 210 mm B5 = 182 x 257 mm Envelopes U.S. #10 = 4.12 x 9.5 in DL = 110 x 220 mm D6 = 114 x 162 mm A2 = 111 x 146 mm Cards U.S. index cards = 4 x 6 in; 5 x 8 in A6 = 105 x 148 mm Transparencies U.S. letter = 8.
3/27/97 11:22 am Final version given to printer Fax Specifications (Continued) Fax Blocking/ Automatic Fax Forwarding* Paper/Media Types (Faxes Sent) HP OfficeJet Models 570, 580, and 590. Plain paper HP Document Carrier Sheets *This option is only available using the HP OfficeJet Manager software. Paper Margins (Faxes Sent) Top margin = 3.0 mm Bottom margin = 2.0 mm Left/Right margins: U.S. letter = 0.0 mm A4 = 0.
3/27/97 11:22 am Final version given to printer Scanning Specifications Paper Sizes (Document Tray)* OfficeJet Models 500 and 520 300 dpi — up to 256 shades of gray OfficeJet Model 570, 580, and 590 600 dpi — up to 256 shades of gray (enhanced) U.S. letter = 8.5 x 11 in U.S. legal = 8.5 x 14 in A4 = 210 x 297 mm Paper Margins (Scanning) Top margin = 3.0 mm Bottom margin = 2.0 mm Left/Right margins: U.S. letter = 0.0 mm A4 = 0.0 mm * Maximum Width = 8.
3/27/97 11:22 am Final version given to printer Obtaining a Material Safety Data Sheet (MSDS) You can obtain the current MSDS for the print cartridges (HP Part Numbers 51629A and 51649A) used in the HP OfficeJet Series 500 by mailing a request to this address in the USA: Hewlett-Packard Direct Marketing Organization, Bldg. 51LSE P.O. Box 58059 Santa Clara, CA 95051-8059 Regulatory Information The following sections describe the product requirements from the Federal Communications Commission (FCC, U.S.
3/27/97 11:22 am Final version given to printer • • Note: Remain on the line and explain to the dispatcher the reason for the call. Perform such activities in the off-peak hours, such as early morning or late evening. The FCC hearing aid compatibility rules for telephones are not applicable to this equipment.
3/27/97 11:22 am Final version given to printer Declaration of Conformity According to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: Manufacturer’s Address: Hewlett-Packard Company 16399 West Bernardo Drive San Diego, CA 92127-1899, USA declares that the product Product Name: OfficeJet Series 500 Printer/Fax/Copier/Scanner Model Number: Product Options: C3801A, C3803A 500, 520, 570, 580, 590 conforms to the following product specifications: Safety: IEC 950:1991+A1+A2+A3 / EN 60950:1992+A1+A2+A
3/27/97 11:24 am Final Version Given to Printer Index Symbols cartridges. See print cartridges (-) dash indicating pause during dialing 3-15 A collating automatic 4-5 how to turn on/off 4-8 ColorSmart settings 6-6 accessories, ordering information 8-5 Advanced tab settings 6-7 computer voicemail. See connecting America Online, help sources 7-3 answering settings, receiving faxes 3-9, 3-21 answering machine.
3/27/97 11:24 am Final Version Given to Printer Cover Page Data 3-20 Fax Send Time 3-20 Phone Book 3-20 Print Settings 6-5 Scan 2-6 Scan Settings 5-3 Send Fax 2-3, 3-6 darkening and lightening 4-5, 4-7 quality 4-4, 4-7 error messages 7-8 from Document Assistant 2-5, 4-6 from keypad 2-4, 4-3 loading document for 4-3, 4-4 loading paper supply for 4-2 margins 8-4 overview 2-4, 2-5 resolution 8-4 specifications 8-4 speed 8-4 tests to ensure working properly 1-25 display messages.
3/27/97 11:24 am Final Version Given to Printer error messages 7-9 from software programs 3-7 including electronic cover page 3-20 modem speed capabilities 8-3 paper documents 3-2 from Document Assistant 2-2, 3-6, 3-18 from keypad 2-2, 3-3, 3-18 Phone Book 3-20 resolution 3-11, 8-4 sending at future time 3-20 speed dial codes 3-16, 3-17 to group of fax numbers 3-17, 3-18 unsuccesful attempts, what to do for 7-14 using calling or credit card 3-3 enlarging the copy 4-7 envelopes 6-2–6-4 error messages 7-6
3/27/97 11:24 am Final Version Given to Printer redialing 3-15 resolution settings 3-14 online 7-3 technical support 2-9 Help button (software) 2-8, 6-5, 7-5 L HP Bulletin Board Service 7-4 legal-size paper. See paper sizes HP Customer Support Center 7-3 letter-size paper.
3/27/97 11:24 am Final Version Given to Printer O for printing 8-3 for scanning 8-5 settings to adjust 3-8, 4-2 off hook, error messages 7-13 OfficeJet Manager copy settings 4-6 Help system 2-8, 7-5 print settings 2-7, 6-5 printing 6-5 scan settings 5-3 Paper tab settings 6-5 online services 7-3-7-4 Optical Character Recognition (OCR) 5-7 originals, document carrier for description of 3-2 for copying 4-3 for faxing 3-2 for scanning 5-2 P paper letterhead 6-3 loading into paper supply tray 1-6, 3-8 er
3/27/97 11:25 am Final Version Given to Printer sending fax 7-14 setting date/time 7-13 storing of fax in memory 7-17 error messages 7-6, 7-15 ink drying 7-10 installing 1-4 ordering information 8-5 Print Cartridge Maintenance 6-7 replacing 1-4 error messages 7-16 Print Settings dialog box 6-5 Advanced tab 6-7 Paper tab 6-5 Setup tab 6-6 protecting, of documents. See document carrier pulse dialing 3-19 Q quality of copies.
3/27/97 11:25 am Final Version Given to Printer S for copying 2-5 for printing 2-7, 6-5 paper size 3-8 Scan dialog box illustration of 2-6 settings 2-6 Setup tab settings 6-6 Scan Settings dialog box illustraion of 5-3 settings 5-3 Scan text for editing setting (OCR) 2-7, 5-7 Scan Viewer menu 2-6 scanning cancelling a scan in progress 5-4 custom settings 5-4 error messages 7-16 how to tell if you have TWAIN-supported software 5-5 importing image into existing documents 5-5 into TWAIN-supported softwar
3/27/97 11:25 am Final Version Given to Printer T technical support information sources 2-9, 7-3 online 7-3 telephone connected to OfficeJet, fax dialing 3-4 text, scanning of 5-3 time how to change 3-27 tone dialing 3-19 transmission speeds, of faxes photo resolution settings 3-12 tray. See document tray; paper tray troubleshooting. See problem solving TWAIN-supported software 5-5 U user’s guides, ordering information 8-5 V voicemail, computer.
