Datasheet

QuickSpecs
HP ProLiant xw460c Blade Workstation
Standard Features
DA – 12680 Worldwide — Version 12 — November 17, 2008 Page Page 11
have access to expert assistance, whenever they need it.
• 4-Hour On-site Service, 5-Day x 13-Hour Coverage, 3 Years.
Continuance Care – Recommended service delivering cost-effective support options designed to
extend HP Services committed response and guaranteed fix times, designed to speed problem
identification and resolution.
• 4-Hour On-site Service, 7-Day x 24-Hour Coverage, 3 Years.
Total Care – Highest HP Support service level recommend to help increase IT performance and
availability with comprehensive, integrated hardware and software services
• Support Plus 24 – Onsite HW support 24x7, 4hr response and Microsoft O/S SW Tech
support offsite, onsite at HP's discretion, 24x7 2hr response time incl. HP holidays.
Deployment Services – HP Installation and Start Up services designed to take time, risk, and
worry out of the deployment of HP BladeSystem workstations - and free customers IT support staff
to focus on what they do best, their business.
• Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem
Enhanced Network Installation and Start-UP as per the Customer Description and/or
Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excl. HP holidays
NOTE: Some services cover server blades only. Check with your HP Services representative for
details.
For a complete listing of service offerings and information visit:
http://www.hp.com/services/bladesystemservices
http://www.hp.com/go/proliant/carepack