Specifications

● Troubleshooting
4
~n~ cha ~ rovides information about isolating a failing Field Replaceable
●
d ~b
e flowchartsare logicallystmctured help you run dia nostica,
\
replace FR s, and so on. The remainder of the information in this c apter SUP
ports the directions in the flovwharts. If the flowchartscall for FRU replace-
ments, followthe removal and re lacement procedures in Chapter 5 of the Serv-
J
icing the HP Apollo 9000 Sen”eir4 0 manual.
●
‘1’koubleshootingin Domain Compatible Mode
You must be familiar with the Domain/OS shells and commands to trouble-
shoot Series 4(HIsystem units that are running in Domain compatible mcde. You
must be able to start and stop processes.
Youshould also tmmme familiar with a
number of standalone utilities, and with both the online and offline diagnostics.
The
&main Hardware Utilities Refenmce manual deseribesall standalone utilities
for Domain
nodes, and Using Domain Diugrroslics,Volume 1 describes the MD
environment and the diagnostics.
For Series 400 systemsthat run Domain compatible mode, note any error or
status messages,and then run the power-u diagnostics,known as Self Tat. If
the Self T&t diagnostic fail, replace the
F#
U that is indicated. If the tests pass
but you still suspect a roblem, you should run the next levelof dia nostics.If
J
k
you ean boot Domai OS, mn the SystemAm tance Exerciser S
?
g)
. If you
are restricted to the MD, run the Extended Sel Test (ET). If the T or SAX
diagnostieafail, replam.the indicated FRU. If thes tern does not report errors,
Tthe suspected problem ISprobably not hardware re ated. Refer to the following
sections for more information about Self Tmt and SAX.
l’koubleshooting in HP-UX Compatible Mode
You must be familiar with the HP-UX o rating system to troubleshoot Series
fiX compatible mode with HP-UX.400systemunits that are running in HP-
You must be able to
start and stop recesses.
f
Youshould also be familiar with
the Boot ROM Test Mode, Series 00 Test Tbols and the HP-UX u.utilities.
The Serier200/300
Tat Tmls Manual has instructions for running the Series 300
Test Tbols.
Instructions for using ce.utilitiesare found in the Sy.rtemSupport TWe
User’sGuide.
●
For Series 400systems that run HP-UX com atible mode, note any error or
status messages,and then run the power-up &mtROMdia~osties, known as
Self Test. If the Self Test dia nostics fail, replace the FRU t at is indicated. Re-
!
fer to the followingsections or more information about Self Tat.
Troubleshooting 4-1